Compare HubSpot Sales Hub and folk
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (97.2% of reviews)
Entry-Level Pricing
$0.00
Starting at $30.00 1 Users Per Year
HubSpot Sales Hub
Star Rating
(13,766)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
folk
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (97.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $30.00 1 Users Per Year
Browse all 2 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to folk. Users appreciate its robust features for managing sales, deals, and leads, with one reviewer highlighting the AI note taker feature for recording sales calls as a standout tool.
- Users say that HubSpot Sales Hub offers a more comprehensive set of features for email tracking, receiving high praise for its automation capabilities and customization options. Reviewers have noted that the platform allows for tailored tracking of unique objects, enhancing their sales processes.
- According to verified reviews, folk is recognized for its ease of implementation and user-friendly interface, making it a suitable choice for those seeking a lightweight CRM. Users have mentioned that the setup process is straightforward, allowing them to quickly connect their email and WhatsApp, which is a significant advantage for smaller teams.
- Reviewers mention that while folk has a clean and modern interface, it lacks some of the advanced reporting features that HubSpot Sales Hub offers. Users of HubSpot have praised its reporting capabilities, stating that they are among the best in the market, which is crucial for data-driven decision-making.
- G2 reviewers highlight that HubSpot Sales Hub provides a more extensive support network, with users rating its quality of support highly. In contrast, folk users have expressed that while support is good, it may not be as comprehensive, which could be a consideration for businesses needing more assistance.
- Users report that HubSpot Sales Hub's onboarding process is intuitive, making it easier for new users to get up to speed. One reviewer noted the platform's automation features and customization options as beneficial for onboarding, while folk users appreciate its simplicity but may find it less feature-rich for complex needs.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
folk
Standard
Starting at $30.00
1 Users Per Year
- Pipeline management
- Email campaigns
- Enrichment
Free Trial
HubSpot Sales Hub
Free Trial is available
folk
Free Trial is available
Ratings
Meets Requirements
8.6
9,993
8.4
320
Ease of Use
8.7
10,883
8.9
322
Ease of Setup
8.4
4,840
8.9
272
Ease of Admin
8.6
3,158
8.7
112
Quality of Support
8.6
8,999
9.1
271
Has the product been a good partner in doing business?
8.7
3,110
8.9
107
Product Direction (% positive)
8.7
9,550
9.6
316
Features by Category
Sales Force Automation
8.7
6138
|
Verified
8.6
267
Feature Not Available
7.8
242
8.6
6017
|
Verified
8.4
253
8.6
6175
|
Verified
7.4
251
7.8
4202
|
Verified
Feature Not Available
8.5
5090
|
Verified
8.3
252
7.8
3262
|
Verified
Feature Not Available
7.8
3170
|
Verified
Feature Not Available
8.2
2463
7.1
231
Marketing Automation
8.7
5412
|
Verified
7.7
238
8.5
5059
|
Verified
7.4
229
8.7
5247
|
Verified
8.5
247
8.1
4450
|
Verified
Feature Not Available
Customer Support
8.3
3634
|
Verified
Feature Not Available
8.1
2466
Feature Not Available
8.4
3303
|
Verified
Feature Not Available
8.0
3281
|
Verified
Feature Not Available
8.2
3511
|
Verified
Feature Not Available
Reporting & Analytics
8.2
5828
|
Verified
6.7
68
8.4
6146
|
Verified
7.0
67
8.0
4296
|
Verified
Feature Not Available
Mobile & Social
8.0
3810
|
Verified
7.2
228
8.1
2462
|
Verified
7.7
238
7.7
4130
|
Verified
6.9
63
Platform
8.1
2950
|
Verified
7.8
244
8.3
2582
|
Verified
7.9
242
8.5
2987
|
Verified
8.0
239
8.1
2283
|
Verified
Feature Not Available
7.5
1976
Feature Not Available
8.0
2582
|
Verified
Feature Not Available
8.6
3012
|
Verified
8.6
244
8.0
1668
Feature Not Available
Integration
8.4
2267
|
Verified
8.5
230
8.2
2389
|
Verified
7.5
224
8.1
2238
|
Verified
Feature Not Available
Generative AI
7.4
684
7.0
209
Agentic AI - CRM
7.2
218
6.0
17
7.2
213
6.7
17
7.3
218
6.6
16
7.1
214
6.2
15
7.0
215
6.6
16
7.1
214
6.0
15
7.2
214
6.4
16
Email Marketing
Not enough data
7.8
102
Not enough data
8.3
103
Not enough data
7.9
99
Not enough data
8.4
99
Not enough data
8.2
100
Not enough data
8.1
98
Not enough data
7.6
98
Not enough data
7.8
97
Not enough data
6.7
91
Reporting & Analytics
Not enough data
6.5
96
Not enough data
7.3
93
Generative AI
Not enough data
7.3
57
Not enough data
6.9
54
Agentic AI - Email Marketing
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
4.7
5
Integration
Not enough data
8.2
102
Not enough data
7.2
99
Not enough data
6.9
97
Not enough data
7.7
98
Not enough data
7.0
98
Not enough data
6.4
94
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
623
Not enough data
8.9
651
Not enough data
8.9
658
Not enough data
Organization
8.9
679
Not enough data
8.8
666
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
556
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
620
Not enough data
Generative AI
8.1
156
Not enough data
8.3
155
Not enough data
Agentic AI - AI Sales Assistant
7.7
19
Not enough data
8.1
18
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
Integrated Workflows
8.8
1638
Not enough data
9.0
1687
Not enough data
8.3
1439
Not enough data
8.2
1336
Not enough data
8.8
1526
Not enough data
8.7
1388
Not enough data
8.5
1302
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1550
Not enough data
8.6
1522
Not enough data
8.1
1393
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1246
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
304
Not enough data
7.9
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.6
112
Not enough data
Agentic AI - Conversation Intelligence
7.4
25
Not enough data
7.5
26
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
722
Not enough data
8.3
589
Not enough data
8.4
579
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Not enough data
Administrative
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2098
8.1
70
8.8
2084
8.0
69
Feature Not Available
7.6
68
Customizations
8.8
2137
8.4
69
8.9
2136
7.3
67
8.8
2233
7.9
67
Feature Not Available
7.4
68
8.9
2212
8.1
68
Generative AI
7.5
485
7.2
41
Agentic AI - Sales Analytics
6.9
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1357
Not enough data
8.4
1426
Not enough data
8.2
1290
Not enough data
8.6
1545
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1346
Not enough data
8.2
1302
Not enough data
7.7
1131
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1407
Not enough data
8.9
1619
Not enough data
Agentic AI - Outbound Call Tracking
7.4
62
Not enough data
7.1
60
Not enough data
Calling
8.6
1192
Not enough data
8.1
983
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
70
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
884
Not enough data
8.4
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
39
Not enough data
7.4
38
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and folk are categorized as Email Tracking and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
folk is categorized as Google Workspace for Sales and Email Marketing
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Marketing and Advertising
10.9%
Consulting
9.9%
Computer Software
9.9%
Venture Capital & Private Equity
6.5%
Financial Services
6.2%
Other
56.5%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
What is HubSpot Sales Hub used for?
5 Comments
BL
Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -...Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
folk has no discussions with answers
