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Compare Hotjar and Respondent 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (63.8% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
No pricing available
Hotjar
Star Rating
(334)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansRespondent
Star Rating
(517)4.6 out of 5
Market Segments
Small-Business (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RespondentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hotjar excels in providing clear visibility into user behavior, with features like heatmaps and session recordings that help users understand how visitors interact with their websites. This combination of tools is often highlighted as a primary source for UX metrics.
- Users say that Respondent stands out for its ease of use and straightforward setup process. Many appreciate how quickly they can start earning money by participating in surveys, with minimal information required to get started.
- Reviewers mention that while Hotjar has a user-friendly dashboard, some users feel it could improve in matching specific workflow needs, indicating occasional configuration challenges. However, its intuitive design is frequently praised.
- According to verified reviews, Respondent is particularly effective at connecting users with the right professional profiles, making it a valuable tool for gathering insights that drive data-driven decisions across various aspects of life.
- Users highlight that Hotjar's integration capabilities are smooth, which enhances its usability for tracking user interactions. This feature is often noted as a significant advantage for teams looking to optimize their websites based on user feedback.
- G2 reviewers indicate that while both platforms have strong support ratings, Respondent edges out slightly with higher scores in quality of support, suggesting that users may find more responsive assistance when needed.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Respondent
No pricing availableFree Trial
Hotjar
Free Trial is available
Respondent
No trial information availableRatings
Meets Requirements
8.7
257
8.9
291
Ease of Use
8.9
260
9.1
296
Ease of Setup
9.0
121
9.1
88
Ease of Admin
8.9
111
8.8
51
Quality of Support
8.5
176
8.9
277
Has the product been a good partner in doing business?
8.7
98
8.8
49
Product Direction (% positive)
8.1
253
8.8
289
Features by Category
Metrics
8.7
25
Not enough data
9.1
27
Not enough data
9.0
24
Not enough data
9.1
23
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.7
17
Not enough data
8.9
20
Not enough data
8.9
25
Not enough data
Reporting
Feature Not Available
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.2
17
Not enough data
8.8
21
Not enough data
Other
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
17
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
139
Not enough data
8.8
139
Not enough data
User Response Methods
8.8
47
|
Verified
9.1
156
|
Verified
8.9
41
|
Verified
8.5
140
8.8
15
8.6
138
|
Verified
8.7
26
Feature Not Available
8.3
30
|
Verified
Feature Not Available
Participant Selection
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.6
36
|
Verified
Feature Not Available
9.2
15
8.2
136
|
Verified
Insights
8.8
52
|
Verified
8.3
143
|
Verified
8.6
38
|
Verified
8.3
140
|
Verified
8.5
39
|
Verified
8.4
145
|
Verified
Generative AI
7.7
5
8.6
68
User Behavior
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
A/B Testing
9.1
36
|
Verified
Not enough data
8.8
36
Not enough data
8.8
49
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
Visitor Information
7.6
45
|
Verified
Not enough data
8.6
40
Not enough data
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Source
Not enough data
8.7
83
Not enough data
9.0
85
Not enough data
8.7
78
Not enough data
8.5
75
Not enough data
8.7
80
Feedback Management
Not enough data
8.8
76
Not enough data
8.9
79
Not enough data
8.8
80
Not enough data
9.1
84
Insights
Not enough data
8.7
75
Not enough data
8.9
76
Not enough data
9.2
78
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
8.8
171
8.3
6
8.8
182
Not enough data
8.5
171
Not enough data
8.7
172
Survey Customization
Not enough data
8.5
165
8.3
5
8.7
166
Not enough data
8.8
160
Not enough data
8.5
157
Survey Insights
8.3
5
8.8
167
Feature Not Available
8.2
151
Not enough data
8.6
159
Not enough data
8.6
169
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
95
Not enough data
8.6
109
Not enough data
8.1
101
Not enough data
8.9
125
Not enough data
Reporting
9.3
153
Not enough data
9.1
146
Not enough data
8.7
126
Not enough data
7.9
106
Not enough data
Categories
Categories
Shared Categories
Hotjar and Respondent are categorized as User Research and Survey
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, Session Replay, Heatmap Tools, Software Testing, Digital Analytics, and E-Commerce Analytics
Respondent is categorized as Consumer Video Feedback
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Respondent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Computer Software
10.7%
Information Technology and Services
8.2%
Market Research
5.5%
Marketing and Advertising
4.9%
Accounting
3.8%
Other
66.8%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
How do we get to know about suggested study for us?
3 Comments
SO
Everyone is not perfect in writing. Writing is a skilfull job and it is not possible for everyone to write. Most of the students hate writing essays in...Read more
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