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At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Small-Business (47.9% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Free
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSentry
Star Rating
(124)4.5 out of 5
Market Segments
Small-Business (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Click Tracking with a score of 9.4, allowing for detailed insights into user interactions, while Sentry's performance in this area is less impressive, scoring only 7.4.
- Reviewers mention that Heap's Custom Event Tracking feature, rated at 8.8, provides flexibility in monitoring specific user actions, whereas Sentry's similar feature is rated lower at 6.4, indicating less capability in this area.
- G2 users highlight that Heap's Session Replay functionality is a standout feature, enabling businesses to visualize user sessions effectively, while Sentry lacks this capability, focusing more on bug tracking and performance monitoring.
- Users on G2 appreciate Heap's Engagement Metrics with a score of 8.4, which helps in understanding user behavior, while Sentry's engagement metrics score lower at 7.4, suggesting it may not provide as comprehensive insights.
- Reviewers say that Heap's Retention Metrics are robust, scoring 8.0, which aids in analyzing user retention strategies, while Sentry's retention score is slightly higher at 8.1, but it does not offer the same depth of analysis.
- Users report that Sentry shines in Error and Bug Tracking, with a high score of 9.2, making it a preferred choice for teams focused on software reliability, while Heap does not specialize in this area, focusing more on user behavior analytics.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
Free Trial
Heap
Free Trial is available
Sentry
Free Trial is available
Ratings
Meets Requirements
8.6
857
9.0
101
Ease of Use
8.1
866
8.7
104
Ease of Setup
8.5
314
8.6
54
Ease of Admin
8.6
317
8.8
35
Quality of Support
8.7
680
8.5
74
Has the product been a good partner in doing business?
8.8
299
8.9
28
Product Direction (% positive)
8.7
795
9.2
102
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
7.3
10
7.9
51
7.5
10
8.0
56
7.8
10
8.2
57
6.7
8
8.4
68
6.3
8
User Behavior
9.4
83
8.3
5
9.0
73
7.0
5
9.0
69
Not enough data
A/B Testing
9.1
52
9.0
5
8.9
24
Not enough data
9.3
61
7.3
5
9.3
44
Not enough data
Visitor Information
9.3
66
8.7
5
8.9
61
8.0
5
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
8.9
11
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
7.6
9
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
8.0
40
Bug Monitoring
Not enough data
8.7
41
Not enough data
8.9
45
Not enough data
8.2
41
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Crash Data
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Metrics
8.3
65
7.3
10
7.9
51
7.5
10
8.0
56
7.8
10
8.2
57
6.7
8
8.4
68
6.3
8
Visibility
Not enough data
8.9
16
Not enough data
8.4
16
Not enough data
9.0
16
Monitoring and Management
Not enough data
7.8
15
Not enough data
8.4
15
Not enough data
8.7
14
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.5
24
Not enough data
8.5
25
Not enough data
8.8
26
Not enough data
6.9
16
Not enough data
8.5
19
Response
Not enough data
8.4
23
Not enough data
8.3
23
Not enough data
8.1
19
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.7
18
Not enough data
7.7
17
Functionality
Not enough data
7.3
16
Not enough data
7.8
15
Not enough data
5.5
13
Not enough data
6.8
14
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
7.3
10
7.9
51
7.5
10
8.0
56
7.8
10
8.2
57
6.7
8
8.4
68
6.3
8
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Sentry are categorized as Session Replay
Unique Categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Mobile App Analytics, Mobile App Optimization, Digital Analytics, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Computer Software
29.8%
Information Technology and Services
19.0%
Internet
9.1%
Financial Services
4.1%
Logistics and Supply Chain
3.3%
Other
34.7%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 Comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Sentry has no more discussions with answers
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