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Compare Freshsales and Softr 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (90.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Per Month
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansSoftr
Star Rating
(651)4.7 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansFreshsales vs Softr
When assessing the two solutions, reviewers found Softr easier to use, set up, and administer. Reviewers also preferred doing business with Softr overall.
- Reviewers felt that Freshsales meets the needs of their business better than Softr.
- When comparing quality of ongoing product support, reviewers felt that Softr is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Softr over Freshsales.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Softr
Free
Free
Per Month
For anyone to get started, free custom domain included
- 1 published app
- 10 app users
- 2 user groups
Free Trial
Freshsales
Free Trial is available
Softr
Free Trial is available
Ratings
Meets Requirements
8.7
1,039
8.5
527
Ease of Use
9.0
1,052
9.1
534
Ease of Setup
8.8
559
9.1
440
Ease of Admin
8.9
535
9.0
367
Quality of Support
8.8
1,009
9.6
523
Has the product been a good partner in doing business?
9.0
529
9.2
351
Product Direction (% positive)
9.3
1,033
9.7
503
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.3
70
8.3
417
7.8
68
8.8
707
|
Verified
7.8
66
8.5
705
|
Verified
8.1
71
8.3
507
|
Verified
7.6
64
8.6
336
|
Verified
7.4
62
8.2
482
|
Verified
7.9
65
8.1
468
8.1
63
8.4
510
|
Verified
7.9
64
Marketing Automation
8.5
548
6.8
64
8.5
522
7.3
63
8.9
627
8.0
61
7.9
114
7.4
59
Customer Support
8.5
534
8.4
67
8.6
542
8.8
74
8.6
548
8.7
71
8.2
458
7.6
59
8.4
478
8.0
58
Reporting & Analytics
8.4
629
|
Verified
7.9
61
8.6
665
|
Verified
8.4
67
8.3
508
|
Verified
7.2
57
Mobile & Social
Feature Not Available
7.6
59
8.1
208
|
Verified
6.9
59
8.3
331
|
Verified
8.1
60
Platform
8.4
404
|
Verified
8.0
96
8.5
393
|
Verified
8.0
90
8.7
414
|
Verified
8.5
93
8.3
314
|
Verified
7.4
81
7.7
258
8.2
87
8.0
301
|
Verified
7.9
80
8.8
408
|
Verified
8.7
90
8.0
285
|
Verified
7.4
81
Integration
8.4
375
|
Verified
8.6
82
8.3
331
|
Verified
8.4
86
7.9
297
|
Verified
7.9
79
Generative AI
7.6
84
6.9
30
Agentic AI - CRM
Not enough data
6.1
9
Not enough data
6.3
9
Not enough data
6.9
9
Not enough data
6.9
9
Not enough data
6.3
9
Not enough data
6.9
9
Not enough data
6.7
9
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Not enough data
Repeatability and Reportability
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
Not enough data
AI and Automation
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Not enough data
Generative AI
8.2
28
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.1
39
Not enough data
8.5
39
Not enough data
8.6
38
Not enough data
8.7
38
Not enough data
8.9
39
Not enough data
8.7
38
Automation
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.4
38
Development
Not enough data
8.7
38
Not enough data
7.8
38
Not enough data
8.5
38
Not enough data
8.1
36
Content
Not enough data
7.9
179
Not enough data
7.5
175
Not enough data
7.1
169
Not enough data
7.8
171
Not enough data
8.3
176
Collaboration
Not enough data
7.9
173
Not enough data
7.0
166
Not enough data
8.1
169
Not enough data
7.3
165
Not enough data
6.8
159
Not enough data
7.6
168
Functionality
Not enough data
7.6
77
Not enough data
7.8
77
Not enough data
8.3
77
Not enough data
8.1
73
Data Control
Not enough data
8.6
70
Not enough data
8.9
71
Not enough data
8.5
68
Agentic AI - Drag and Drop App Builder
Not enough data
7.4
11
Not enough data
7.6
11
Not enough data
8.2
11
Functionality
Not enough data
9.1
43
Not enough data
8.2
38
Not enough data
6.9
37
Not enough data
7.9
42
Not enough data
9.3
42
Not enough data
8.7
41
Not enough data
8.9
40
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Generation and Interpretation - AI App Builder
Not enough data
7.9
12
Not enough data
7.9
12
Not enough data
8.6
12
Not enough data
8.5
12
Generated Application Quality - AI App Builder
Not enough data
8.8
12
Not enough data
7.9
12
Not enough data
8.5
12
Not enough data
8.9
12
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Not enough data
Personalization
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Not enough data
Administrative
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Not enough data
Customizations
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
6.0
5
Not enough data
5.7
5
User Interface Design
Not enough data
8.6
268
Not enough data
8.5
275
Not enough data
8.3
276
Not enough data
8.3
263
Data Control
Not enough data
8.5
249
Not enough data
8.9
278
Not enough data
8.5
248
Publishing
Not enough data
9.1
276
Not enough data
8.7
268
Not enough data
8.6
238
Agentic AI - No-Code Development Platforms
Not enough data
7.7
42
Not enough data
8.0
43
Not enough data
7.7
42
Categories
Categories
Shared Categories
Freshsales and Softr are categorized as CRM
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Visitor Identification, and Marketing Automation
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softr
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Computer Software
9.3%
Marketing and Advertising
7.1%
Consulting
6.3%
Information Technology and Services
6.3%
Non-Profit Organization Management
4.2%
Other
66.8%
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
What's holding your business from growing?
1 Comment
OU
I’m struggling advertising, or getting people in my website, since I have no website ideas that will succeed, I got a question do u think Minecraft maps...Read more
Softr has no more discussions with answers
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