Softr Pricing Overview

I absolutely love Softr's ease of use. It's incredibly intuitive, allowing me to effortlessly experiment and refine my projects until they meet my exact needs. One of the standout features is that it's free, which is a massive bonus. The array of features available under the free account is impressive and doesn't feel at all restricted. I have the freedom to explore different features without any financial commitment, which is something I truly value. The updates are also something I look forward to; even when new features roll out, they remain straightforward to understand and implement. Transitioning from GlideApp to Softr was seamless; setting up was super easy. While GlideApp had features that were more customizable in certain backgrounds, Softr's cost-effectiveness won me over without sacrificing too much functionality. Review collected by and hosted on G2.com.

I am particularly frustrated by the limitations with Softr's search function. Currently, the find feature only allows me to search within the content visible on the screen. This becomes an issue when trying to locate particular data that is not immediately visible, requiring cumbersome scrolling up or down. What I need is a more robust search feature that can comb through the entire database rather than just the displayed portion, to make data retrieval more efficient. Additionally, although I have switched from GlideApp to Softr mainly due to pricing issues, I miss some of the advanced functionalities GlideApp offered, such as performing background tasks and displaying complex data arrangements based on specific searches. These are features I wish Softr could incorporate to enhance its capabilities. Review collected by and hosted on G2.com.

The database is flexible and easy to set up; it mirrors Airtable and other no code database tools. There is a large variety of options for app interface customization (colors, padding, display types, fonts, etc.) so you can build things to look a specific way for your organization. The app builder pretty intuitive to use in terms of setting up page content, actions, and formats. The automations are also easy to use and mimic other tools like Airtable - plus they have many options including basic things like email, creating other records, and advanced ones like API calls that let me connect to other tools. The AI app creator did a decent job making a shell of an app based on my database, but since the credits were fairly limited I didn't use it beyond that first iteration. I can also set up page-level and table/record-level visibility for different user groups which is helpful.

I find the pricing to be pretty reasonable, especially for external users. Currently the Pro plan offers 10 internal and 50 external users, which was the reason I chose it over Airtable, which charges more for external access. It feels a bit soon to say if this will continue being the case though, as it's a newer company and they've already raised prices and cut user limits.

The support is helpful so far; in my first week with the product I opened a chat because I was getting an unexplained error after an import from Airtable, and the support team responded immediately and resolved it within about an hour. Review collected by and hosted on G2.com.

The biggest gap for me is the lack of continuity/connection between app actions. Because a record can accessed from various pages (for example, a task could be added or edited from the task board, the project page, or the task details page), you have to configure the "add record" and "edit record" options for every one of those places, and that could easily be dozens for each record type. This means you have to configure which fields appear, in which order, default values, formatting, etc. over and over again, which is not only tedious but can lead to inconsistencies in user experience across the app. In addition, if you end up deleting or adding a field, then you have to go back and find all those places where the field is added or edited (there is no easy way to search for this) and make the change. If you delete a field, it doesn't automatically delete off your forms but it does break them and make them unable to load - it would be great if it just auto-removed them or at least gave you the option to do so. On the one hand it's part of what makes Softr so flexible, but on the other hand it makes configuration and testing quite tedious and time consuming. I wish they would give you the option to create one "Add record" and one "Edit record" form for each record type and then let you point your action at those.

I've also run into some quirks/potential bugs like being unable to use a "User Picker" field type (which is a really basic app feature - being able to assign a task to one of your app users) on the interface forms (only works when using the database side). Review collected by and hosted on G2.com.