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Compare Freshsales and HubSpot Sales Hub 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$0.00
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(13,472)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in providing a comprehensive sales toolset, with features like a clear pipeline and easy follow-up, making it a favorite for users who appreciate having all sales tools in one place.
- Users say Freshsales stands out for its user-friendly interface and customization options, allowing sales teams to create tailored filters for leads, which helps in organizing and prioritizing outreach effectively.
- According to verified reviews, HubSpot Sales Hub is praised for its automation capabilities, particularly in sequences that help less experienced sales representatives navigate the platform with ease, enhancing overall productivity.
- Reviewers mention that Freshsales simplifies lead management through its automation features, which not only save time but also provide a clear view of the sales pipeline, making it easier for teams to manage their leads efficiently.
- G2 reviewers highlight that while HubSpot Sales Hub has a slightly lower ease of use rating, it compensates with a robust set of features that cater to a wide range of sales processes, ensuring that users can configure it to meet their specific needs.
- Users express that Freshsales, despite its strengths, may not offer the same depth of features as HubSpot Sales Hub, particularly in areas like sales engagement and outbound call tracking, where HubSpot significantly outperforms with higher satisfaction scores.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Freshsales
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.7
1,039
8.6
9,818
Ease of Use
9.0
1,052
8.7
10,705
Ease of Setup
8.8
559
8.3
4,680
Ease of Admin
8.9
535
8.6
3,141
Quality of Support
8.8
1,009
8.6
8,841
Has the product been a good partner in doing business?
9.0
529
8.7
3,093
Product Direction (% positive)
9.3
1,033
8.7
9,398
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.7
6071
|
Verified
8.3
417
Feature Not Available
8.8
707
|
Verified
8.5
5925
|
Verified
8.5
705
|
Verified
8.5
6110
|
Verified
8.3
507
|
Verified
7.8
4198
|
Verified
8.6
336
|
Verified
8.5
5062
|
Verified
8.2
482
|
Verified
7.8
3255
|
Verified
8.1
468
7.8
3160
|
Verified
8.4
510
|
Verified
8.2
2454
Marketing Automation
8.5
548
8.7
5388
|
Verified
8.5
522
8.5
5051
|
Verified
8.9
627
8.7
5205
|
Verified
7.9
114
8.1
4439
|
Verified
Customer Support
8.5
534
8.3
3633
|
Verified
8.6
542
8.1
2461
8.6
548
8.4
3296
|
Verified
8.2
458
8.0
3277
|
Verified
8.4
478
8.2
3509
|
Verified
Reporting & Analytics
8.4
629
|
Verified
8.2
5777
|
Verified
8.6
665
|
Verified
8.4
6115
|
Verified
8.3
508
|
Verified
7.9
4286
|
Verified
Mobile & Social
Feature Not Available
8.0
3807
|
Verified
8.1
208
|
Verified
8.1
2457
|
Verified
8.3
331
|
Verified
7.7
4125
|
Verified
Platform
8.4
404
|
Verified
8.1
2910
|
Verified
8.5
393
|
Verified
8.3
2535
|
Verified
8.7
414
|
Verified
8.5
2978
|
Verified
8.3
314
|
Verified
8.1
2280
|
Verified
7.7
258
7.5
1974
8.0
301
|
Verified
8.0
2575
|
Verified
8.8
408
|
Verified
8.6
2978
|
Verified
8.0
285
|
Verified
8.0
1664
Integration
8.4
375
|
Verified
8.4
2262
|
Verified
8.3
331
|
Verified
8.2
2368
|
Verified
7.9
297
|
Verified
8.1
2226
|
Verified
Generative AI
7.6
84
7.4
677
Agentic AI - CRM
Not enough data
7.2
216
Not enough data
7.1
213
Not enough data
7.3
212
Not enough data
7.1
214
Not enough data
7.0
213
Not enough data
7.1
213
Not enough data
7.2
213
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
8.4
527
8.3
19
8.6
624
8.6
20
8.8
651
8.7
18
8.9
658
Organization
8.6
20
9.0
680
8.9
19
8.8
666
7.9
19
8.7
604
Performance Analysis
7.9
17
8.3
558
8.3
23
8.8
668
Sales Analysis
7.8
20
Feature Not Available
8.8
21
8.7
619
Generative AI
8.3
12
8.2
157
7.9
13
8.3
157
Agentic AI - AI Sales Assistant
Not enough data
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Integrated Workflows
9.0
236
|
Verified
8.8
1632
8.9
244
|
Verified
9.0
1679
8.4
182
|
Verified
8.3
1438
8.7
182
|
Verified
8.2
1336
8.9
219
|
Verified
8.8
1523
8.7
69
8.7
1384
8.8
64
8.5
1303
Repeatability and Reportability
8.9
206
|
Verified
8.6
1478
8.9
222
|
Verified
8.7
1547
8.9
220
|
Verified
8.6
1518
8.7
186
|
Verified
8.1
1394
7.6
57
Feature Not Available
AI and Automation
8.4
66
8.2
1244
8.2
69
8.1
1211
8.3
62
8.1
1202
7.9
63
7.8
1083
7.7
59
7.7
1030
Generative AI
8.2
28
7.3
494
Agentic AI - Sales Engagement
Not enough data
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Call Analytics
Not enough data
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Generative AI
Not enough data
7.7
113
Agentic AI - Conversation Intelligence
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Integrations
Not enough data
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Incentives
8.5
28
7.8
771
8.6
29
8.1
848
|
Verified
7.9
28
7.5
719
|
Verified
8.3
30
8.3
944
Personalization
8.8
32
8.4
968
8.6
33
8.5
1099
|
Verified
8.6
34
8.8
1197
|
Verified
8.4
31
8.5
989
|
Verified
Administrative
8.5
32
8.6
1022
|
Verified
8.4
29
8.4
903
|
Verified
8.4
28
8.3
858
Agentic AI - Email Tracking
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Analytics
8.8
224
8.7
2094
8.8
217
8.8
2082
8.2
50
Feature Not Available
Customizations
9.0
234
8.8
2134
9.2
239
8.9
2133
8.9
246
8.8
2229
8.6
220
Feature Not Available
8.9
241
8.9
2206
Generative AI
7.7
32
7.5
485
Agentic AI - Sales Analytics
Not enough data
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Data Sourcing
8.1
84
8.3
1355
8.4
84
8.4
1424
8.2
78
8.2
1292
8.4
89
8.6
1544
8.3
84
8.4
1388
Predictive Analytics
8.1
85
8.1
1346
8.2
83
8.2
1304
8.0
78
7.8
1133
7.6
80
7.9
1264
Sales Management
8.4
89
8.8
1553
7.8
79
7.9
1246
8.3
84
8.4
1408
8.7
89
8.9
1619
Agentic AI - Outbound Call Tracking
Not enough data
7.5
63
Not enough data
7.1
61
Calling
8.8
137
8.6
1192
8.8
120
8.1
984
8.7
130
8.6
1152
9.1
146
8.7
1183
Not enough data
7.9
71
Contacts
9.0
151
8.7
1258
9.0
137
8.4
1100
9.0
143
8.6
1160
Insights
9.1
165
9.0
1347
9.1
142
8.7
1188
8.9
123
Feature Not Available
9.0
145
Feature Not Available
9.0
141
8.4
1092
Not enough data
7.6
67
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, CRM, and Visitor Identification
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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