Link copied to clipboard # Freshsales vs HubSpot Sales Hub Comparison - What are their main differences? Share [ Export ](/compare/freshsales/hubspot-sales-hub/export.csv) FreshsalesHubSpot Sales Hub[+ Add Product](#) Pricing **Freshsales** Free Trial **Starting at $9.00** 1 User Per Month · Growth **HubSpot Sales Hub** Free Trial **$0.00** · Free HubSpot CRM **Pricing Insights** from reviews Time to Implement **Freshsales** 1 monthFaster Based on 335 responses **HubSpot Sales Hub** 2 months Based on 2018 responses Return on Investment **Freshsales** 9 months2 months sooner Based on 263 responses **HubSpot Sales Hub** 11 months Based on 1658 responses Perceived Cost **Freshsales** $$$$$ **HubSpot Sales Hub** $$$$$ Average Discount **Freshsales** 10% **HubSpot Sales Hub** 16%6% more ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Freshsales** [ Ease of Use (104) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1318749&qs=pros-and-cons#reviews)[ Features (69) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1324369&qs=pros-and-cons#reviews)[ Missing Features (48) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1324231&qs=pros-and-cons#reviews)[ Limited Features (32) ](https://www.g2.com/products/freshsales/reviews?filters%5Bsentiment_snippet%5D=1326425&qs=pros-and-cons#reviews) **HubSpot Sales Hub** [ Easy Daily Use (925) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=2523886&qs=pros-and-cons#reviews)[ Time-Saving Sales Work (372) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=2524232&qs=pros-and-cons#reviews)[ Rising Costs At Scale (250) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=2523429&qs=pros-and-cons#reviews)[ Advanced Features Behind Tiers (190) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=2524321&qs=pros-and-cons#reviews) Integrations **Freshsales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8b49f2b6f9cd484b0efa52a4abd8269/microsoft-microsoft-power-bi.png "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ View all ](https://www.g2.com/products/freshsales/integrations) **HubSpot Sales Hub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image") Absorb LMS ](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/hubspot-sales-hub/integrations) Screenshots **Freshsales** ![Freshsales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/199379/Contact-scoring.png) **HubSpot Sales Hub** ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png) **Ratings** from reviews Meets Requirements **Freshsales** 8.7 8.71,051 **HubSpot Sales Hub** 8.6 8.610,176 Ease of Use **Freshsales** 9.0 9.01,065 **HubSpot Sales Hub** 8.7 8.711,364 Ease of Setup **Freshsales** 8.7 8.7571 **HubSpot Sales Hub** 8.3 8.35,320 Ease of Admin **Freshsales** 8.9 8.9535 **HubSpot Sales Hub** 8.5 8.53,221 Quality of Support **Freshsales** 8.8 8.81,020 **HubSpot Sales Hub** 8.6 8.69,167 Has the product been a good partner in doing business? **Freshsales** 9.0 9.0529 **HubSpot Sales Hub** 8.7 8.73,171 Product Direction (% positive) **Freshsales** 9.3 9.31,043 **HubSpot Sales Hub** 8.7 8.79,699 **Features** ratings from reviews CRM 8.4 838 8.4 8,051 Email Tracking 8.7 289 7.8 2,528 Outbound Call Tracking 9.0 191 8.3 1,508 Sales Analytics 8.2 103 8.0 1,870 Sales Performance Management 8.5 38 8.0 1,391 Sales Engagement 8.5 276 8.0 1,906 AI Sales Assistant 8.3 25 8.4 840 Lead Scoring 8.7 58 Not enough data Sales Enablement Not enough data 7.7 1,027 Visitor Identification Not enough data 6.1 17 AI Agents For Business Operations Not enough data 8.4 11 Conversation Intelligence Not enough data 7.6 386 Online Form Builder 8.6 17 Not enough data Business Scheduling Not enough data 8.4 771 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 67.6% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 5.4% Small-Business(50 or fewer emp.) 67.6% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 5.4% Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% **Reviewers' Industry** [![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")](https://www.g2.com/products/freshsales/reviews) Freshsales Information Technology and Services 16.6% Computer Software 13.7% Marketing and Advertising 7.8% Financial Services 4.2% Internet 3.6% Other 54.1% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Computer Software 15.7% Information Technology and Services 12.1% Marketing and Advertising 9.8% Financial Services 4.3% Education Management 3.2% Other 54.7% Alternatives **Freshsales Alternatives** ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **HubSpot Sales Hub Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## Freshsales vs HubSpot Sales Hub FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between HubSpot Sales Hub vs Freshsales? HubSpot Sales Hub and Freshsales differ most clearly in their reviewer-cited strengths, with HubSpot Sales Hub excelling in ease of use and automation, while Freshsales stands out for its intuitive interface and helpful support. | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | [Freshsales](https://www.g2.com/products/freshsales/reviews) | | --- | --- | | 4.4/5 (13,909 reviews) | 4.5/5 (1,236 reviews) | | Small-Business | Small-Business | | 8.3 | 8.7 | | 8.6 | 8.8 | | Ease of Use (1,216 all-time mentions) | Intuitive Interface (41 all-time mentions) | ### How do the pricing models of HubSpot Sales Hub and Freshsales compare? Freshsales is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to HubSpot Sales Hub. - **HubSpot Sales Hub:** In recent reviews, several buyers note that advanced features and reporting are locked behind higher pricing tiers, making it a significant investment for small teams. - **Freshsales:** Reviewers consistently highlight Freshsales as more cost-effective, with multiple mentions of its affordability and value for the feature set. - **Switching Reason:** Recent reviewers who switched from HubSpot Sales Hub to Freshsales cite lower costs and more accessible features as primary motivators. ### What are the best alternatives to HubSpot Sales Hub and Freshsales? The top three alternatives to HubSpot Sales Hub and Freshsales are Agentforce Sales, Apollo.io, and Salesloft. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | Advanced features require higher tiers | Ease of Use (1,216 all-time mentions) | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | More cost-effective, affordable for small teams | Intuitive Interface (41 all-time mentions) | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | Customizability and scalability | | [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,778 reviews) | Small-Business | — | Lead generation and enrichment | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | Sales engagement and automation | ### Which CRM features should I prioritize when comparing HubSpot Sales Hub and Freshsales? Buyers comparing HubSpot Sales Hub and Freshsales should prioritize automation, reporting, integrations, customization, and lead management. - **Automation:** HubSpot Sales Hub (453 all-time mentions), Freshsales (25 all-time mentions) - **Reporting:** HubSpot Sales Hub (frequent reviewer requests for deeper analytics), Freshsales (reviewers note basic reporting and dashboard limitations) - **Integrations:** HubSpot Sales Hub (511 all-time mentions), Freshsales (35 all-time mentions) - **Customization:** HubSpot Sales Hub (298 all-time mentions), Freshsales (30 all-time mentions) - **Lead Management:** HubSpot Sales Hub (571 all-time mentions), Freshsales (25 all-time mentions) ### What are the pros and cons of HubSpot Sales Hub vs Freshsales? HubSpot Sales Hub's headline strength is ease of use and automation, while Freshsales is most praised for its intuitive interface and affordability. - **HubSpot Sales Hub strengths:** Ease of Use (1,216 all-time mentions), Lead Management (571), Automation (453), Integrations (511), Time-saving (467), Customization (298) - **HubSpot Sales Hub trade-offs:** Learning Curve (384), Complexity (223), Advanced features and reporting often require higher-tier plans, and pricing is cited as a challenge for small teams - **Freshsales strengths:** Intuitive Interface (41), Features (70), Helpful Support (50), Easy Setup (32), Customization (30), Affordability and value frequently cited in recent reviews - **Freshsales trade-offs:** Missing Features (47), Limited Features (32), Reporting and dashboard flexibility noted as basic, and some integrations and advanced automation features are less robust than competitors ### Is HubSpot Sales Hub or Freshsales better for small businesses? Freshsales is the better fit for small businesses, with reviewers consistently highlighting its affordability and ease of use for small teams. - **HubSpot Sales Hub:** Largest segment is Small-Business; reviewers note strong organizational features but cite pricing and advanced features as challenges for smaller teams. - **Freshsales:** Largest segment is Small-Business; reviewers praise its intuitive interface, affordability, and quick setup as ideal for small business needs. ### Which CRM platform has better integrations? HubSpot Sales Hub is favored for integrations, with more reviewers citing integration capabilities and a higher all-time mention count. - **HubSpot Sales Hub:** Integrations cited in 511 all-time reviews, with frequent mentions of Google Workspace and WhatsApp integration in recent feedback. - **Freshsales:** Integrations cited in 35 all-time reviews, with recent mentions of integration with email and phone tools, but reviewers note fewer third-party native integrations compared to competitors. ### How do HubSpot Sales Hub and Freshsales compare on customer support? Freshsales and HubSpot Sales Hub are rated in near-parity for Quality of Support, with Freshsales at 8.8 and HubSpot Sales Hub at 8.6, a difference below the materiality threshold. - **HubSpot Sales Hub:** Reviewers describe support as generally helpful and responsive, though some cite challenges with technical knowledge and resolution speed for complex issues. - **Freshsales:** Reviewers frequently praise Freshsales for helpful and responsive support, with several noting personalized assistance and quick replies, though a few mention unresolved technical issues. ### Which is easier to implement, HubSpot Sales Hub or Freshsales? Freshsales scores higher on Ease of Setup (8.7 vs 8.3), with reviewers describing a smoother and faster implementation experience than HubSpot Sales Hub. - **HubSpot Sales Hub:** Reviewers note that setup is straightforward for basic use, but advanced features and customizations can introduce a learning curve and require more time to implement. - **Freshsales:** Reviewers consistently highlight easy onboarding, quick initial setup, and minimal training required, making it accessible even for first-time CRM users. ### Which product has better Reporting? HubSpot Sales Hub is favored for Reporting, with more frequent reviewer requests for deeper analytics and a higher all-time mention count for reporting-related features. - **HubSpot Sales Hub:** Reporting and analytics are frequently cited, with reviewers noting strong out-of-the-box dashboards and 295 all-time mentions for email tracking; some request more advanced analytics and flexibility in lower tiers. - **Freshsales:** Reviewers describe reporting as useful for standard needs but note limitations in dashboard flexibility and depth, with several requesting more advanced customization options.