G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Forecast. Users appreciate its blend of spreadsheet simplicity with robust project management features, allowing for customizable workflows and real-time collaboration.
According to verified reviews, Smartsheet's ease of use is a standout feature, with users highlighting its intuitive interface and the ability to automate repetitive tasks. In contrast, while Forecast offers an intuitive interface, it does not match the same level of user-friendliness as Smartsheet.
Users say that Smartsheet's implementation process is quick and straightforward, making it easy for teams to get started. Recent feedback emphasizes the platform's onboarding wizard that helps users navigate its features effectively, whereas Forecast has received mixed reviews regarding its setup process.
Reviewers mention that Smartsheet provides a wide range of tools that enhance productivity, such as custom dashboards for better visibility into projects. On the other hand, while Forecast's AI-driven resource planning is praised for its capacity forecasting, it lacks the extensive feature set that Smartsheet offers.
G2 reviewers highlight Smartsheet's strong support quality, with users noting responsive assistance when needed. In comparison, Forecast's support is rated slightly higher, but the overall user experience with Smartsheet's support is more favorable due to its larger user community and resources.
Users report that Smartsheet is particularly effective for mid-market companies, as evidenced by its substantial market presence and user base. Conversely, Forecast is more tailored to small businesses, which may limit its appeal for larger organizations looking for comprehensive project management solutions.
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Ideal for companies that are interested in finetuning operations and finances to scale sustainably
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
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