# DocuWare vs Hyland OnBase Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hyland OnBase excels in **document organization** , with users praising its ability to centralize documents for easy access and accountability. One user highlighted its flexibility, noting that it integrates seamlessly with tools like Outlook and various ERPs.
- **Users say** DocuWare simplifies **document management** by consolidating files in one place and automating workflows. Reviewers appreciate its intelligent indexing feature, which allows for quick data entry into preset fields, making document handling more efficient.
- **According to verified reviews** , Hyland OnBase offers robust **workflow automation** capabilities, reducing manual steps through easy configuration. Users have noted that it supports secure e-signing without the need for printing or scanning, streamlining processes significantly.
- **Reviewers mention** that while DocuWare is user-friendly and quick to set up, it sometimes lacks the depth of features found in Hyland OnBase. Users have expressed that DocuWare's dynamic forms and smart filters are beneficial, but they may not meet the needs of more complex workflows.
- **G2 reviewers highlight** that Hyland OnBase has a higher overall satisfaction score, reflecting its strong performance in areas like **capture and repository management**. Users appreciate its ability to tie documents to geographic systems, enhancing planning and compliance.
- **Users report** that while DocuWare has a solid support system, Hyland OnBase's support quality is slightly lower, with some users indicating that they found the latter's support less responsive. However, DocuWare's ease of use and intuitive interface are frequently praised, making it a strong contender for those prioritizing simplicity.



---
## Frequently Asked Questions

### What is the difference between Hyland OnBase vs DocuWare?

Hyland OnBase and DocuWare are both highly rated ECM platforms, but Hyland OnBase is most distinguished by its customization and workflow capabilities, while DocuWare stands out for ease of use and support.

| [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | [DocuWare](https://www.g2.com/products/docuware/reviews) |
| --- | --- |
| 4.4/5 (324 reviews) | 4.4/5 (251 reviews) |
| Enterprise | Mid-Market |
| 7.6 | 7.8 |
| 8.3 | 8.9 |
| Customization (25 all-time mentions) | Ease of Use (23 all-time mentions) |



### How do the pricing models of Hyland OnBase and DocuWare compare?

DocuWare is favored by reviewers for value, reflected in its higher satisfaction with pricing and cost-related dimensions.

- **Hyland OnBase:** In recent reviews, several mention rising costs and additional fees for modules as a trade-off, with some noting dissatisfaction with pricing stability.
- **DocuWare:** Recent reviewers describe the cost as fair and justified by the value, though some note that storage expansion and integrations can increase expenses.



### What are the best alternatives to Hyland OnBase and DocuWare?

The top three alternatives to Hyland OnBase and DocuWare are Laserfiche, Square 9 Softworks, and M-Files.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | Recent reviews cite rising costs and additional module fees | Customization (25 all-time mentions) |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | Recent reviews describe fair value, but note storage and integration costs | Ease of Use (23 all-time mentions) |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | — |
| [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | — |
| [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | — | — |



### Which Enterprise Content Management (ECM) features should I prioritize when comparing Hyland OnBase and DocuWare?

Buyers comparing Hyland OnBase and DocuWare should prioritize Workflows, Customization, Integrations, Ease of Use, and Automation.

- **Workflows:** Hyland OnBase (Workflow Efficiency: 22 all-time mentions, Workflow Management: 21), DocuWare (Workflow Management: 12, Workflow Efficiency: 11)
- **Customization:** Hyland OnBase (Customization: 25, Customization Options: 24, Customizability: 23), DocuWare (Customization: 8, Customizability: 7)
- **Integrations:** Hyland OnBase (Integrations: 21), DocuWare (Integrations: 16, Easy Integrations: 14, Seamless Integration: 14)
- **Ease of Use:** Hyland OnBase (Ease of Use: 70), DocuWare (Ease of Use: 23)
- **Automation:** Hyland OnBase (Automation: 21), DocuWare (Automation: 14)



### What are the pros and cons of Hyland OnBase vs DocuWare?

Hyland OnBase's headline strength is customization, while DocuWare's is ease of use.

- **Hyland OnBase strengths:** Customization (25 all-time mentions), Workflow Efficiency (22), Integrations (21), Automation (21), Document Management (42), Versatility (25)
- **Hyland OnBase trade-offs:** Missing Features (31), Update Issues (24), Poor Customer Support (21), Technical Issues (21), Learning Curve (20), Complexity (19)
- **DocuWare strengths:** Ease of Use (23), Integrations (16), Automation (14), Workflow Management (12), Organization (9), User Interface (8)
- **DocuWare trade-offs:** Missing Features (9), limited customization options, occasional indexing issues, and higher costs for storage and integrations in recent reviews



### Is Hyland OnBase or DocuWare better for small businesses?

DocuWare is better suited for small businesses, as indicated by its largest segment and reviewer sentiment.

- **Hyland OnBase:** Largest segment is Enterprise, with reviewers noting its robust features but also complexity and a steeper learning curve.
- **DocuWare:** Largest segment is Mid-Market, with recent reviews highlighting ease of use, quick onboarding, and suitability for smaller teams.



### Which Enterprise Content Management (ECM) platform has better integrations?

DocuWare is favored for integrations, with more frequent and positive reviewer mentions.

- **Hyland OnBase:** Epic integration is cited in recent reviews, with 21 all-time mentions of integrations.
- **DocuWare:** Integrations, Easy Integrations, and Seamless Integration are cited in recent reviews, with 16, 14, and 14 all-time mentions respectively, and specific mentions of MS Office, DocuSign, and FTP sites.



### How do Hyland OnBase and DocuWare compare on customer support?

DocuWare scores higher on Quality of Support, with a 0.6-point advantage over Hyland OnBase.

- **Hyland OnBase:** Reviewers describe support as variable, with some praising responsiveness and others citing unresolved tickets and inconsistent experiences.
- **DocuWare:** Reviewers consistently highlight helpful, responsive support and positive experiences, with several citing direct lines to support and high satisfaction.



### Which is easier to implement, Hyland OnBase or DocuWare?

DocuWare is rated slightly easier to implement, with a 0.2-point advantage in Ease of Setup.

- **Hyland OnBase:** Reviewers note a steep learning curve and complexity in setup, but also mention ample training resources and support for onboarding.
- **DocuWare:** Reviewers highlight quick onboarding, user-friendly setup, and straightforward implementation, though some mention initial configuration can be time-consuming for complex workflows.



### Which product has better Workflows?

Hyland OnBase and DocuWare both receive strong reviewer support for Workflows, with Hyland OnBase leading in all-time workflow-related mentions.

- **Hyland OnBase:** Workflow Efficiency (22 all-time mentions), Workflow Management (21), Automation (21), and reviewers frequently cite powerful workflow customization and automation capabilities.
- **DocuWare:** Workflow Management (12), Workflow Efficiency (11), Automation (14), with reviewers highlighting ease of workflow setup and routing, but noting some limitations in built-in actions and customization.



| | DocuWare | Hyland OnBase | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 251 | 324 | 
| **Largest Market Segment** | Mid-Market (42.6% of reviews) | Enterprise (52.4% of reviews) | 
| **Entry Level Price** | Contact Vendor for Pricing | No pricing available | 

---
## Top Pros & Cons

### DocuWare

Pros:
- Ease of Use (16 reviews)
- Integrations (16 reviews)

Cons:
- Missing Features (9 reviews)
- Learning Curve (7 reviews)

### Hyland OnBase

Pros:
- Ease of Use (31 reviews)
- Document Management (22 reviews)

Cons:
- Missing Features (17 reviews)
- Update Issues (12 reviews)

---
## Ratings Comparison
| Rating | DocuWare | Hyland OnBase | 
|---|---|---|
  | **Meets Requirements** | 9.0 (217 reviews) | 8.8 (165 reviews) | 
  | **Ease of Use** | 8.8 (219 reviews) | 8.3 (287 reviews) | 
  | **Ease of Setup** | 7.8 (83 reviews) | 7.6 (199 reviews) | 
  | **Ease of Admin** | 8.2 (64 reviews) | 8.1 (91 reviews) | 
  | **Quality of Support** | 8.9 (209 reviews) | 8.3 (148 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (64 reviews) | 8.9 (89 reviews) | 
  | **Product Direction (% positive)** | 9.5 (215 reviews) | 7.9 (159 reviews) | 

---
## Pricing

### DocuWare

#### Entry-Level Pricing

Plan: Contact Vendor

Price: Contact Vendor for Pricing


[Learn more about DocuWare](https://www.g2.com/products/docuware/reviews)

#### Free Trial

Yes

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Signature Process

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Document Signing** | Not enough data | Not enough data | 
| **Reminders and Expirations** | Not enough data | Not enough data | 
| **Sign-In Process** | Not enough data | Not enough data | 
| **Mobile Signatures** | Not enough data | Not enough data | 
| **Signature Workflow** | Not enough data | Not enough data | 
| **Bulk Digital Signatures ** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Signature Document Creation** | Not enough data | Not enough data | 
| **Multi-Party Signing** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 

#### Agentic AI - E-Signature

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Signature History and Audit** | Not enough data | Not enough data | 
| **Enterprise Scalability** | Not enough data | Not enough data | 

#### Platform

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Custom Branding** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Renewal Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Expiration Management** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Signature Capture** | Not enough data | Not enough data | 
| **Document Conversion** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Team Collaboration** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Searchable Database** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Age Verification** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Waiver Kiosk** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Document Management

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Document Lifecycle Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Revision History** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Access Expiration Management** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Metadata Extraction** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Document Editing** | Not enough data | Not enough data | 
| **File Recovery** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **File Conversion** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Autosave** | Not enough data | Not enough data | 
| **For Engineering Documents** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Version Rollback** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Version Comparison** | Not enough data | Not enough data | 
| **Document Check-in/Check-out** | Not enough data | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | 8.9/10 | 18 |
| **Hyland OnBase** | N/A | N/A |

#### File Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Device Syncing** | 8.3 (12 reviews) | Not enough data | 
| **Web Interface** | 9.1 (11 reviews) | Not enough data | 
| **File Type Support** | 9.4 (12 reviews) | Not enough data | 
| **Search** | 9.7 (12 reviews) | Not enough data | 
| **Mobile Apps** | 8.9 (11 reviews) | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Collaboration

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **File following** | 9.5 (11 reviews) | Not enough data | 
| **File Sharing** | 9.4 (11 reviews) | Not enough data | 
| **Simultaneously Editing** | 8.0 (11 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 9.1 (11 reviews) | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 

#### Administration

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **User and Role Management** | 9.4 (11 reviews) | Not enough data | 
| **Policies and Controls** | 9.2 (11 reviews) | Not enough data | 
| **Device Management** | 7.3 (11 reviews) | Not enough data | 
| **Storage Limits** | 8.5 (12 reviews) | Not enough data | 
| **Storage Zones** | 8.6 (12 reviews) | Not enough data | 
| **Security** | 9.4 (12 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 

#### Platform

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Performance and Reliability** | 8.8 (13 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.5 (13 reviews) | Not enough data | 
| **System of Record Integration** | 8.8 (13 reviews) | Not enough data | 
| **APIs** | 8.5 (13 reviews) | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Audio/Video Conferencing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | 9.3/10 | 14 |

#### Customization

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Customization** | Not enough data | 9.5 (10 reviews) | 
| **HR Integrations** | Not enough data | 9.4 (8 reviews) | 

#### HR Content

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Knowledge Management** | Not enough data | 9.5 (7 reviews) | 
| **Content Delivery** | Not enough data | 9.3 (9 reviews) | 
| **Document Management** | Not enough data | 9.3 (10 reviews) | 

#### Logistics

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Security** | Not enough data | 9.2 (10 reviews) | 
| **Employee Portal** | Not enough data | 9.4 (8 reviews) | 
| **AI ** | Not enough data | 9.2 (8 reviews) | 

#### Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Ticketing Platform** | Not enough data | 9.0 (7 reviews) | 
| **Single Sign-On** | Not enough data | 9.3 (9 reviews) | 
| **Business Process Management** | Not enough data | 9.2 (8 reviews) | 
| **Self-Service** | Not enough data | 9.0 (7 reviews) | 
| **Dashboard & Reporting** | Not enough data | 9.1 (9 reviews) | 

#### Generative AI

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Document Scanning

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | 8.8/10 | 23 |
| **Hyland OnBase** | N/A | N/A |

#### Edit

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **File Type** | 9.1 (20 reviews) | Not enough data | 
| **Color** | 8.4 (20 reviews) | Not enough data | 
| **Crop** | 8.4 (19 reviews) | Not enough data | 
| **Size** | 8.2 (19 reviews) | Not enough data | 

#### Logistics

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Upload** | 9.0 (22 reviews) | Not enough data | 
| **Email Attachment** | 8.8 (22 reviews) | Not enough data | 
| **Direct Send** | 8.9 (21 reviews) | Not enough data | 
| **Document Management** | 9.7 (21 reviews) | Not enough data | 
| **Search** | 9.3 (20 reviews) | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | 8.1/10 | 22 |
| **Hyland OnBase** | N/A | N/A |

#### Setup

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Activities** | 8.2 (19 reviews) | Not enough data | 
| **Flows** | 8.4 (19 reviews) | Not enough data | 
| **Dependencies** | 7.8 (19 reviews) | Not enough data | 
| **Notifications** | 8.4 (19 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 

#### Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Updates** | 8.1 (19 reviews) | Not enough data | 
| **Audit Trail** | 8.3 (19 reviews) | Not enough data | 
| **Integration** | 8.3 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | 7.6 (16 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Drag & Drop** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | 8.9/10 | 106 |
| **Hyland OnBase** | 9.1/10 | 20 |

#### Invoice Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Capture** | 9.3 (95 reviews) ✓ Verified | 9.2 (13 reviews) ✓ Verified | 
| **Supplier Portal** | 8.2 (12 reviews) | 9.3 (12 reviews) ✓ Verified | 
| **Repository** | 9.2 (95 reviews) ✓ Verified | 9.2 (15 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Matching** | 9.0 (92 reviews) ✓ Verified | 9.4 (13 reviews) ✓ Verified | 
| **Payments** | 8.9 (87 reviews) ✓ Verified | 9.2 (14 reviews) ✓ Verified | 
| **Workflows** | 9.1 (92 reviews) ✓ Verified | 9.4 (15 reviews) ✓ Verified | 
| **Tax Compliance** | 8.6 (20 reviews) | 8.7 (13 reviews) ✓ Verified | 
| **Recurring Payments** | Not enough data | Not enough data | 

#### Analytics

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Due Dates** | 9.1 (90 reviews) ✓ Verified | 8.9 (14 reviews) ✓ Verified | 
| **KPIs** | 9.2 (86 reviews) ✓ Verified | 9.0 (12 reviews) ✓ Verified | 

#### Integration

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Accounting** | 9.0 (91 reviews) ✓ Verified | 9.2 (13 reviews) ✓ Verified | 
| **Payment Integration** | 8.9 (87 reviews) ✓ Verified | 9.3 (12 reviews) ✓ Verified | 
| **ERP** | 9.0 (89 reviews) ✓ Verified | 8.8 (15 reviews) ✓ Verified | 
| **ERP integration** | Not enough data | Not enough data | 

#### Risk

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Identification** | Feature Not Available | 9.1 (9 reviews) | 

#### Recovery

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Reporting** | 7.9 (11 reviews) | 9.2 (10 reviews) | 

#### Audit

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Filters** | 8.9 (11 reviews) | 8.8 (7 reviews) | 
| **Overpayments** | 9.3 (9 reviews) | 9.3 (7 reviews) | 
| **Duplicates** | 9.6 (13 reviews) | 8.8 (8 reviews) | 

#### Fraud

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Vendor Checks** | Feature Not Available | 9.2 (8 reviews) | 
| **Data Generation** | 8.9 (11 reviews) | 8.8 (8 reviews) | 

#### Agentic AI - AP Automation

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Online Banking** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Duplicate Payment Alert** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Check Writing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Aging Tracking** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Bank Reconciliation** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Electronic Funds Transfer** | Not enough data | Not enough data | 
| **Purchase Order Reconciliation** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Digital Workflows

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Logic and Conditions** | Not enough data | Not enough data | 
| **No-Code Or Low-Code** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Forms

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Data Mapping** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Mobile-Friendly Forms** | Not enough data | Not enough data | 

#### Automation

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **Workflow Mapping** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Robotic Process Automation** | Not enough data | Not enough data | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | 8.4/10 | 15 |
| **Hyland OnBase** | N/A | N/A |

#### Operating System

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **PC Operating System** | 9.0 (14 reviews) | Not enough data | 
| **Mac Operating System** | 7.1 (14 reviews) | Not enough data | 
| **Linux Operating System** | 6.7 (13 reviews) | Not enough data | 

#### Document Processing

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **File Type** | 9.4 (14 reviews) | Not enough data | 
| **Data Extraction** | 9.0 (14 reviews) | Not enough data | 
| **Mobile Capability** | 8.5 (14 reviews) | Not enough data | 
| **Intelligent Processing** | 8.7 (14 reviews) | Not enough data | 
| **Image Enhancement** | 8.7 (14 reviews) | Not enough data | 
| **Text Extraction** | Not enough data | Not enough data | 
| **Metadata Extraction** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Integration** | 8.8 (14 reviews) | Not enough data | 
| **File Conversion** | 8.8 (14 reviews) | Not enough data | 
| **Windows and Mac** | 7.7 (14 reviews) | Not enough data | 
| **Document Conversion** | Not enough data | Not enough data | 

#### Agentic AI - OCR

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Content Scan** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Data Verification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Document Editing** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Document Imaging** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Multiple Output Formats** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 
| **Zone Selection Tool** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | 8.5/10 | 11 |
| **Hyland OnBase** | N/A | N/A |

#### Customization

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Custom Fields** | 9.0 (10 reviews) | Not enough data | 
| **Conditional Logic** | 8.5 (10 reviews) | Not enough data | 
| **Multi-page Forms** | 9.3 (10 reviews) | Not enough data | 
| **Design** | 9.0 (10 reviews) | Not enough data | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Embedded Forms** | 9.0 (10 reviews) | Not enough data | 
| **Offline Capability** | 6.3 (10 reviews) | Not enough data | 
| **Notifications** | 9.3 (10 reviews) | Not enough data | 
| **Payments** | 7.3 (10 reviews) | Not enough data | 
| **Mobile Forms** | 8.7 (10 reviews) | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Engineering Document Management

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Data Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Document Identification** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 

#### Dashboards

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Resource-based Reports** | Not enough data | Not enough data | 
| **Data Visualization and Analysis** | Not enough data | Not enough data | 
| **Quality-Based Reports** | Not enough data | Not enough data | 
| **Automated Dashboards** | Not enough data | Not enough data | 

#### Collaboration

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Change Tracking** | Not enough data | Not enough data | 
| **Simultaneous Access** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Commenting on Documents** | Not enough data | Not enough data | 

#### Security

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Authorization** | Not enough data | Not enough data | 
| **QR Code** | Not enough data | Not enough data | 
| **Updates on Files** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | 8.5/10 | 61 |

#### Generative AI

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (7 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (7 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Process Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Process Overview** | Not enough data | 8.6 (49 reviews) | 
| **Process Analysis** | Not enough data | 8.4 (48 reviews) | 
| **Real-Time Process Monitoring** | Not enough data | 8.6 (49 reviews) | 
| **Unstructured Processes** | Not enough data | 8.1 (21 reviews) | 
| **API Connection** | Not enough data | 8.8 (22 reviews) | 
| **Intelligence** | Not enough data | Feature Not Available | 
| **Document Approval** | Not enough data | 9.2 (21 reviews) | 

#### Customization

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Document Generation** | Not enough data | 8.7 (53 reviews) | 
| **Process Design** | Not enough data | 8.2 (49 reviews) | 
| **Process Repository** | Not enough data | 8.5 (45 reviews) | 
| **No-Code App Development** | Not enough data | 8.5 (36 reviews) | 
| **Low-Code App Development** | Not enough data | 8.5 (37 reviews) | 
| **No-Code** | Not enough data | Not enough data | 

#### Collaboration

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Access Controls/Permissions** | Not enough data | 8.4 (48 reviews) | 
| **Data Unification** | Not enough data | 8.7 (51 reviews) | 
| **Accessibility** | Not enough data | 8.6 (53 reviews) | 
| **Process Routing** | Not enough data | 8.9 (49 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Process Development

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Process Routing** | Not enough data | 9.3 (20 reviews) | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Process Modeling & Designing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Process Change Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Forms Automation** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

### Intelligent Document Processing (IDP)

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Data Capture

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Multi-format Support** | Not enough data | Not enough data | 
| **OCR Capabilities** | Not enough data | Not enough data | 

#### Data Extraction

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Pattern Detection and Recognition** | Not enough data | Not enough data | 
| **Text Classification** | Not enough data | Not enough data | 
| **Data Classification** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 

#### Data Validation

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Accuracy Checking** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Process Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Document Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Search Functionality** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Semantic Search** | Not enough data | Not enough data | 
| **Contextual Search** | Not enough data | Not enough data | 
| **Boolean Search** | Not enough data | Not enough data | 

#### Machine Learning

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Custom Model Training** | Not enough data | Not enough data | 

#### Natural Language Processing

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Entity Analysis** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 

#### Semantic Analysis

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Contextual Understanding** | Not enough data | Not enough data | 

#### Data Integration

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **API Support** | Not enough data | Not enough data | 

#### Security

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Compliance Standards** | Not enough data | Not enough data | 
| **Data Encryption** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Phonetic Variation Detection** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Electronic Forms** | Not enough data | Not enough data | 
| **Abbreviation Detection** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Mis-Keyed Variation Detection** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Replication** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Data Retrieval** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Email Address Extraction** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Image Capture** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Summarization** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Predictive Modeling** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Data Verification** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Topic Clustering** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Spam Detection** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | 8.8/10 | 174 |
| **Hyland OnBase** | 8.4/10 | 106 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Information Governance** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Capture** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### File Management

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **File Type Support** | 9.1 (148 reviews) | 8.6 (89 reviews) | 
| **Metadata** | 8.8 (141 reviews) | 8.8 (73 reviews) | 
| **OCR Scanning** | 8.9 (141 reviews) | 8.5 (68 reviews) | 
| **Versioning** | 8.9 (140 reviews) | 8.8 (67 reviews) | 
| **Collaboration** | 8.8 (140 reviews) | 8.2 (72 reviews) | 
| **Document Assembly** | 8.7 (139 reviews) | 8.4 (67 reviews) | 
| **Form Creation** | 9.0 (130 reviews) | 8.4 (70 reviews) | 
| **Portals and Sites** | 8.6 (132 reviews) | 8.0 (62 reviews) | 
| **Disposition** | 8.7 (125 reviews) | 8.2 (57 reviews) | 
| **Search** | 8.8 (148 reviews) | 8.6 (91 reviews) | 
| **Web Interface** | 8.8 (142 reviews) | 8.3 (74 reviews) | 
| **Mobile Apps** | 8.8 (124 reviews) | 7.0 (41 reviews) | 

#### Workflow

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Process Automation** | 9.0 (137 reviews) | 9.1 (84 reviews) | 
| **Conditions** | 8.9 (133 reviews) | 8.7 (74 reviews) | 
| **Activities** | 8.7 (135 reviews) | 8.6 (68 reviews) | 
| **Records Management** | 8.8 (146 reviews) | 9.0 (79 reviews) | 
| **Case Management** | 8.8 (132 reviews) | 8.7 (58 reviews) | 
| **Template Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Digital Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Platform

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Internationalization** | 9.0 (128 reviews) | 8.5 (42 reviews) | 
| **Performance and Reliability** | 8.8 (147 reviews) | 8.6 (85 reviews) | 
| **Reporting and Auditing** | 8.6 (136 reviews) | 8.5 (72 reviews) | 
| **System of Record Integration** | 8.9 (138 reviews) | 8.7 (74 reviews) | 
| **APIs** | 8.7 (129 reviews) | 8.5 (64 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **DocuWare** | N/A | N/A |
| **Hyland OnBase** | 8.7/10 | 5 |

#### User Interface Design

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | 8.7 (5 reviews) | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Integrations Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | DocuWare | Hyland OnBase | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Graphical User Interface** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Integrated Development Environment** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 
| **Custom Development** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Visual Modeling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Web/Mobile App Development** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **For No-Code Development** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Pre-Built Modules** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Document Management Software](https://www.g2.com/categories/document-management), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Business Process Management Software](https://www.g2.com/categories/business-process-management)

**Unique to DocuWare (9):** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp), [Engineering Document Management Software](https://www.g2.com/categories/engineering-document-management), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Document Scanning Software](https://www.g2.com/categories/document-scanning), [OCR Software](https://www.g2.com/categories/ocr), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Hyland OnBase (2):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | DocuWare | Hyland OnBase | 
|---|---|---|
| **Small-Business** | 26.6% | 5.9% | 
| **Mid-Market** | 42.6% | 41.7% | 
| **Enterprise** | 30.8% | 52.4% | 

### By Industry

#### DocuWare

- **Information Technology and Services:** 8.9%
- **Pharmaceuticals:** 8.5%
- **Construction:** 3.8%
- **Accounting:** 3.4%
- **Insurance:** 3.4%
- **Management Consulting:** 3.4%
- **Financial Services:** 3.0%
- **Real Estate:** 3.0%
- **Non-Profit Organization Management:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Other:** 57.6%

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to DocuWare

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1248 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.4/5 stars (187 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (273 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (453 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5256 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (351 reviews)
- [R2 Docuo](https://www.g2.com/products/r2-docuo/reviews) — 4.5/5 stars (98 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (503 reviews)
- [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (2029 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)

### Alternatives to Hyland OnBase

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1248 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (273 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.4/5 stars (187 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1805 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (503 reviews)
- [MHC Software](https://www.g2.com/products/mhc-software/reviews) — 4.4/5 stars (184 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5256 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (453 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)

---
## Top Discussions

### DocuWare

- Title: [What are the primary business benefits of DocuWare?](https://www.g2.com/discussions/business-benefits-e4662c7c-e096-43a9-bf60-1885a5ab23b4) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "From our many conversations with customers, we’ve identified three strategic benefits common to almost all: 

1. Taking big steps in digital..."
- Title: [Is DocuWare secure?](https://www.g2.com/discussions/security-9d7bf0c7-4155-4861-814c-5a6c2b9c3001) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all..."
- Title: [Does DocuWare integrate with other applications and hardware?](https://www.g2.com/discussions/integrations-ec11360e-fe7c-4a8e-b7bc-41cceaafc838) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access..."
- Title: [What benefits does DocuWare offer in purchasing?](https://www.g2.com/discussions/what-benefits-does-docuware-offer-in-purchasing) — 1 comment
  > **Top comment:** "As a leader in the ECM space, DocuWare’s DMS solutions are scalable in both cost & usage. We will save you money and increase business productivity and..."
- Title: [How much does DocuWare cost?](https://www.g2.com/discussions/how-much-does-docuware-cost) — 1 comment
  > **Top comment:** "DocuWare Cloud is priced based on number of users and storage load. 

DocuWare’s proven cloud-based solutions are totally scalable and for every dollar..."

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docuware-vs-hyland-onbase)