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Compare CustomerLabs 1PD Ops Platform and Heap 
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At a Glance
Market Segments
Small-Business (61.9% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Starts from $99
Free 10000 Sessions Per Month
CustomerLabs 1PD Ops Platform
Star Rating
(26)4.8 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starts from $99
Browse all 2 pricing plansHeap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, allowing for comprehensive tracking of user interactions, while CustomerLabs 1PD Ops Platform offers a slightly lower score of 8.4 in Conversions, indicating a potential gap in conversion tracking capabilities.
- Reviewers mention that CustomerLabs 1PD Ops Platform shines in Web Analytics with a perfect score of 10.0, providing detailed insights into user behavior, whereas Heap | by Contentsquare scores 8.6, suggesting it may not offer the same depth of web analytics features.
- G2 users highlight the superior Quality of Support for CustomerLabs 1PD Ops Platform, scoring 9.9 compared to Heap's 8.7, indicating that users may find more responsive and helpful support when using CustomerLabs.
- Users on G2 report that Heap | by Contentsquare has a robust Click Tracking feature with a score of 9.4, which is essential for understanding user engagement, while CustomerLabs scores lower at 8.3 in Engagement, suggesting it may not capture user interactions as effectively.
- Reviewers say that CustomerLabs 1PD Ops Platform offers better Integrations with a score of 9.8, making it easier to connect with other tools, while Heap | by Contentsquare has a score of 8.5, indicating fewer integration options.
- Users report that Heap | by Contentsquare provides excellent Custom Event Tracking with a score of 8.6, allowing for tailored tracking setups, whereas CustomerLabs 1PD Ops Platform's score of 8.6 in the same category suggests it may not offer the same level of customization.
Pricing
Entry-Level Pricing
CustomerLabs 1PD Ops Platform
GROWTH PLAN
Starts from $99
Suited for growing marketing teams with a multiple marketing tools.
- 500K Events
- 5 Sources
- 5 Destinations
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
CustomerLabs 1PD Ops Platform
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
9.7
17
8.6
857
Ease of Use
9.3
18
8.1
866
Ease of Setup
8.9
14
8.5
314
Ease of Admin
9.0
10
8.6
317
Quality of Support
9.8
17
8.7
680
Has the product been a good partner in doing business?
10.0
10
8.8
299
Product Direction (% positive)
9.3
16
8.7
795
Features by Category
Metrics
Not enough data
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Reporting
Not enough data
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Other
Not enough data
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
User Identification
Not enough data
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Tracking & Reporting
Not enough data
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.5
7
8.6
85
9.4
8
8.4
87
10.0
7
8.6
83
9.5
7
8.2
69
10.0
7
7.8
72
10.0
7
7.3
49
Administration
9.8
7
8.1
69
Feature Not Available
8.2
50
9.8
8
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
9.8
9
Not enough data
9.5
11
Not enough data
9.7
11
Not enough data
9.4
11
Not enough data
9.7
10
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
10.0
11
Not enough data
9.8
10
Not enough data
Feature Not Available
Not enough data
9.7
10
Not enough data
Intelligence
9.5
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
CustomerLabs 1PD Ops Platform and Heap are categorized as E-Commerce Analytics
Unique Categories
CustomerLabs 1PD Ops Platform is categorized as Retargeting, Identity Resolution, Tag Management Systems, and Customer Data Platform (CDP)
Heap is categorized as Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Digital Analytics, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
CustomerLabs 1PD Ops Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.0%
Apparel & Fashion
14.3%
Retail
9.5%
Health, Wellness and Fitness
9.5%
Food & Beverages
9.5%
Other
38.1%
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
What is CDP software?
1 Comment
Official Response from CustomerLabs 1PD Ops Platform
CDPs like CustomerLabs helps the marketer to bring the first-party user data together. Both anonymous user data their identities, as well as known user data...Read more
CustomerLabs 1PD Ops Platform has no more discussions with answers
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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