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Compare Copper and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$25.00 1 User Per Month
Copper
Star Rating
(1,152)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,446)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Copper. Users appreciate its robust features for managing customer records and creating reliable revenue forecasts, highlighting its ability to customize sales processes effectively.
- Users say that Copper shines with its seamless integration with Google Workspace, making it particularly appealing for teams already using Google tools. Reviewers mention that this integration simplifies contact management and enhances productivity, allowing for a more streamlined workflow.
- According to verified reviews, Salesforce Sales Cloud is praised for its comprehensive analytics capabilities, which help users extract valuable insights for decision-making. Users have noted that the platform's reporting features are instrumental in tracking sales performance and forecasting.
- Reviewers mention that while Copper offers a user-friendly design, it may not match the extensive feature set of Salesforce Sales Cloud. Users appreciate Copper's simplicity but express a desire for more advanced functionalities that can support complex sales processes.
- G2 reviewers highlight that Salesforce Sales Cloud has a more extensive support network, with a higher quality of support ratings. Users have reported that the platform's support team is responsive and helpful, which is crucial for resolving issues quickly in a fast-paced sales environment.
- Users report that Copper's automation features are a significant advantage, allowing teams to focus on more critical tasks by reducing repetitive work. However, some users feel that Salesforce Sales Cloud's automation capabilities are more robust, providing a wider range of options for task execution and workflow management.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Copper
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.7
924
8.8
13,900
Ease of Use
9.1
935
8.2
17,888
Ease of Setup
8.7
439
7.8
8,843
Ease of Admin
8.9
416
7.9
4,468
Quality of Support
8.6
856
8.1
12,130
Has the product been a good partner in doing business?
9.0
411
8.4
4,431
Product Direction (% positive)
9.0
866
8.3
13,572
Features by Category
Sales Force Automation
8.9
653
|
Verified
8.8
9516
|
Verified
Feature Not Available
8.3
6400
|
Verified
8.8
657
|
Verified
8.7
9247
|
Verified
8.4
656
|
Verified
8.3
9482
|
Verified
7.6
353
|
Verified
8.0
7322
|
Verified
8.8
531
|
Verified
8.2
7616
|
Verified
7.9
337
8.0
6761
|
Verified
7.6
310
8.1
6661
|
Verified
8.3
403
8.3
7412
|
Verified
Marketing Automation
7.9
433
|
Verified
8.0
6672
|
Verified
Feature Not Available
8.1
6994
|
Verified
8.6
592
|
Verified
8.5
8053
|
Verified
Feature Not Available
7.9
5430
Customer Support
8.2
388
8.3
6825
|
Verified
8.0
397
8.1
6389
|
Verified
8.2
452
8.2
6789
|
Verified
7.8
315
8.0
5500
|
Verified
8.0
351
8.2
5994
|
Verified
Reporting & Analytics
8.0
561
|
Verified
8.5
8975
|
Verified
8.3
636
|
Verified
8.5
9152
|
Verified
8.1
472
|
Verified
8.2
7450
|
Verified
Mobile & Social
8.1
348
|
Verified
7.9
5623
|
Verified
8.1
334
|
Verified
7.8
5250
|
Verified
8.4
471
|
Verified
7.7
6102
|
Verified
Platform
8.3
319
|
Verified
8.5
3607
|
Verified
8.4
314
|
Verified
8.5
3611
|
Verified
8.6
329
|
Verified
8.6
3625
|
Verified
8.0
196
|
Verified
8.4
2898
|
Verified
7.7
156
8.5
3174
|
Verified
7.7
226
8.1
3191
|
Verified
8.7
327
|
Verified
8.7
3609
|
Verified
7.8
192
8.1
3027
Integration
8.6
302
|
Verified
8.5
2603
|
Verified
8.2
251
|
Verified
8.5
3067
|
Verified
7.9
238
|
Verified
8.5
2894
|
Verified
Generative AI
6.3
31
7.6
888
Agentic AI - CRM
8.3
9
7.8
249
8.3
9
7.9
247
8.3
9
8.2
247
7.8
9
8.0
241
7.8
9
8.0
239
8.3
9
8.0
242
8.5
9
8.1
244
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Organization
Not enough data
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Performance Analysis
Not enough data
8.4
286
Not enough data
8.8
308
Sales Analysis
Not enough data
8.4
285
Not enough data
8.8
302
Generative AI
Not enough data
8.5
127
Not enough data
8.4
127
Agentic AI - AI Sales Assistant
Not enough data
9.1
29
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
9.0
27
Not enough data
9.2
29
Not enough data
9.0
28
Not enough data
9.2
29
Integrated Workflows
Not enough data
8.7
523
Not enough data
8.5
516
Not enough data
8.1
470
Not enough data
8.1
465
Not enough data
8.8
527
Not enough data
8.4
473
Not enough data
8.6
485
Repeatability and Reportability
Not enough data
8.4
487
Not enough data
8.7
505
Not enough data
8.7
502
Not enough data
8.3
487
Not enough data
7.8
419
AI and Automation
Not enough data
8.5
466
Not enough data
8.4
474
Not enough data
8.3
430
Not enough data
8.0
434
Not enough data
7.8
416
Generative AI
Not enough data
7.4
271
Agentic AI - Sales Engagement
Not enough data
8.3
90
Not enough data
8.4
91
Not enough data
8.6
88
Not enough data
8.4
91
Not enough data
8.3
90
Not enough data
8.2
91
Not enough data
8.5
91
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Artificial Intelligence - Conversation Intelligence
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.3
33
Not enough data
8.4
35
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
167
Not enough data
8.5
172
Quota & Capacity Management - Sales Planning
Not enough data
8.4
169
Not enough data
8.4
176
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
58
Not enough data
8.5
57
Agentic AI - Lead Scoring
Not enough data
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.0
57
Attribution
Not enough data
8.9
452
Not enough data
8.9
456
Not enough data
8.6
436
Discovery
Not enough data
8.9
460
Not enough data
8.6
454
Not enough data
8.6
434
Management
Not enough data
8.5
422
Not enough data
8.6
442
Platform
Not enough data
8.6
433
Not enough data
8.6
433
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
8.5
76
8.0
5
8.6
75
9.3
5
8.5
77
Incentives
Feature Not Available
8.2
439
8.3
5
8.4
503
8.7
5
8.0
437
8.3
5
8.6
515
Personalization
Feature Not Available
8.6
486
8.3
5
8.8
562
8.3
5
8.9
595
Feature Not Available
8.6
537
Administrative
8.0
5
8.7
566
Feature Not Available
8.5
529
8.3
5
8.4
510
Agentic AI - Email Tracking
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.2
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.3
64
Analytics
Not enough data
8.3
568
Not enough data
8.4
577
Feature Not Available
8.3
591
Customizations
Not enough data
8.7
622
Not enough data
8.5
591
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
597
Generative AI
Not enough data
7.5
291
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.6
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1030
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
946
Not enough data
8.6
960
Feature Not Available
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
981
Not enough data
8.8
1051
Agentic AI - Outbound Call Tracking
Not enough data
8.6
39
Not enough data
8.6
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
9.1
23
Not enough data
9.2
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.6
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
345
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Salesforce Sales Cloud are categorized as CRM, Email Tracking, Sales Analytics, and Sales Performance Management
Unique Categories
Copper is categorized as Online Form Builder and Google Workspace for Sales
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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