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At a Glance
Market Segments
Small-Business (66.9% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise PSA
Star Rating
(514)3.9 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSANetSuite
Star Rating
(4,408)4.1 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NetSuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NetSuite excels in its General Ledger capabilities, particularly with features like Journal Entries (8.3 rating) and Audit Trail (8.2 rating), which provide comprehensive financial oversight. In contrast, ConnectWise PSA's ratings in these areas are lower, indicating less robust functionality.
- Reviewers mention that ConnectWise PSA shines in Sales Force Automation, especially in Contact & Account Management (8.5 rating) and Task / Activity Management (8.3 rating), making it a preferred choice for users focused on enhancing their sales processes. NetSuite, while competent, does not match these specific ratings.
- G2 users highlight that NetSuite's Customization options (8.0 rating) allow for extensive tailoring of the software to meet unique business needs, whereas ConnectWise PSA's customization features are rated lower (7.4), which may limit flexibility for some users.
- Users on G2 report that ConnectWise PSA offers superior Customer Support, with a higher rating in Case Management (8.4) and Support Analytics (8.0), indicating a more responsive and effective support system compared to NetSuite's ratings in these areas.
- Reviewers mention that NetSuite's Ease of Use (7.5 rating) is generally favorable, but some users find the setup process (6.5 rating) to be challenging. In contrast, ConnectWise PSA has a slightly lower ease of use rating (7.2) but also a lower ease of setup (6.1), suggesting that both products have room for improvement in this area.
- Users say that NetSuite's Reporting & Analytics features (8.0 rating) are robust, particularly in Financial Statements (8.0 rating) and Custom Reporting (7.8 rating), providing valuable insights for decision-making. ConnectWise PSA, while offering decent reporting capabilities, does not reach the same level of depth and user satisfaction.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableNetSuite
No pricing availableFree Trial
ConnectWise PSA
No trial information availableNetSuite
Free Trial is available
Ratings
Meets Requirements
8.3
433
8.1
3,296
Ease of Use
7.2
439
7.5
3,754
Ease of Setup
6.2
223
6.5
2,453
Ease of Admin
7.1
211
7.4
1,841
Quality of Support
7.3
405
7.0
3,064
Has the product been a good partner in doing business?
7.4
210
7.4
1,829
Product Direction (% positive)
6.9
424
7.7
3,219
Features by Category
Sales Force Automation
8.5
136
|
Verified
7.5
535
7.9
95
|
Verified
6.9
411
7.8
124
|
Verified
7.1
502
8.3
138
|
Verified
7.2
508
7.6
101
|
Verified
6.7
412
8.3
128
7.0
449
8.0
113
|
Verified
7.4
467
8.1
113
|
Verified
7.7
486
8.3
123
|
Verified
7.2
447
Marketing Automation
7.3
85
|
Verified
6.5
408
7.2
88
|
Verified
6.5
410
7.4
93
|
Verified
7.0
444
7.4
76
|
Verified
6.6
387
Customer Support
8.4
127
7.3
474
7.6
124
|
Verified
6.8
440
7.7
119
7.0
452
7.5
82
6.3
404
7.9
108
7.0
421
Reporting & Analytics
7.5
138
|
Verified
7.6
541
7.3
137
|
Verified
7.7
546
7.5
112
7.0
441
Mobile & Social
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
6.8
95
|
Verified
6.2
390
Platform
7.4
80
8.0
540
7.9
85
7.7
522
8.2
85
8.0
549
7.6
53
7.5
429
7.2
56
7.8
500
7.0
74
7.3
489
8.0
82
7.9
538
7.3
77
7.5
502
Integration
7.7
79
7.7
516
8.0
77
7.3
467
8.5
75
7.3
420
Generative AI
Not enough data
6.8
115
Agentic AI - CRM
6.1
6
7.0
32
5.3
6
7.0
32
6.1
6
7.1
31
5.3
6
7.0
32
5.8
6
7.1
32
5.3
6
7.1
32
6.4
6
7.0
32
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
231
Not enough data
8.3
228
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
86
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Core HR
Not enough data
7.9
89
Not enough data
7.2
88
Not enough data
7.6
94
Not enough data
7.1
78
Not enough data
7.7
76
Not enough data
7.1
73
Generative AI
Not enough data
7.0
17
Platform
Not enough data
8.0
227
Not enough data
7.6
197
Not enough data
7.3
156
Not enough data
8.3
228
Not enough data
7.6
220
Not enough data
7.6
187
Not enough data
8.0
211
Not enough data
7.9
215
General Ledger
Not enough data
8.3
1816
|
Verified
Not enough data
7.5
1531
|
Verified
Not enough data
8.2
1729
|
Verified
Accounts Receivable
Not enough data
7.8
1696
|
Verified
Not enough data
7.2
1467
|
Verified
Not enough data
6.8
1340
|
Verified
Accounts Payable
Not enough data
7.4
1496
|
Verified
Not enough data
7.6
1603
|
Verified
Not enough data
7.7
1594
|
Verified
Other Functionality
Not enough data
7.2
1359
|
Verified
Not enough data
7.1
1333
|
Verified
Not enough data
7.1
1333
|
Verified
Not enough data
7.4
1398
|
Verified
Not enough data
7.2
1328
|
Verified
Not enough data
7.5
1543
|
Verified
Not enough data
6.3
1035
|
Verified
Not enough data
6.7
1153
|
Verified
Reporting & Analytics
Not enough data
8.0
1696
|
Verified
Not enough data
7.7
1718
|
Verified
Not enough data
6.9
1372
|
Verified
Not enough data
7.6
1662
|
Verified
Platform
Not enough data
7.7
1630
|
Verified
Not enough data
7.6
1520
|
Verified
Not enough data
7.9
1644
|
Verified
Not enough data
7.2
1213
|
Verified
Not enough data
7.8
1620
|
Verified
Not enough data
7.5
1474
|
Verified
Integration
Not enough data
7.8
1646
|
Verified
Not enough data
7.3
1410
|
Verified
Not enough data
7.3
1302
|
Verified
Cash Flow
Not enough data
7.2
884
|
Verified
Not enough data
7.8
970
|
Verified
Not enough data
7.9
979
|
Verified
Budgeting & Forecasting
Not enough data
6.9
1372
|
Verified
Not enough data
7.6
975
|
Verified
Not enough data
6.8
812
|
Verified
Not enough data
7.5
953
|
Verified
Revenue
Not enough data
7.5
895
|
Verified
Not enough data
7.3
865
|
Verified
Not enough data
6.8
781
Payroll
Not enough data
6.6
787
|
Verified
Not enough data
6.5
790
Not enough data
6.5
809
|
Verified
Not enough data
7.3
941
|
Verified
AI
Not enough data
5.8
308
Not enough data
6.0
306
Not enough data
6.0
311
Not enough data
5.7
304
Not enough data
5.8
313
Not enough data
5.4
304
Not enough data
6.2
327
Not enough data
6.2
310
Not enough data
6.1
316
Not enough data
5.8
304
Mobile Applications - Accounting
Not enough data
6.2
227
Not enough data
6.1
227
Not enough data
6.0
229
Not enough data
5.2
225
Not enough data
6.1
224
Not enough data
6.6
231
Agentic AI - Accounting
Not enough data
5.5
97
General Ledger
Not enough data
8.3
1816
|
Verified
Not enough data
7.5
1531
|
Verified
Not enough data
8.2
1729
|
Verified
Accounts Receivable
Not enough data
7.8
1696
|
Verified
Not enough data
7.2
1467
|
Verified
Not enough data
6.8
1340
|
Verified
Accounts Payable
Not enough data
7.4
1496
|
Verified
Not enough data
7.6
1603
|
Verified
Not enough data
7.7
1594
|
Verified
Billing
Not enough data
7.7
92
Not enough data
7.7
92
Not enough data
7.4
91
Not enough data
6.2
75
Dunning
Not enough data
7.4
82
Not enough data
6.6
71
Not enough data
6.6
71
Performance
Not enough data
7.0
75
Not enough data
6.4
84
Not enough data
6.3
77
Reporting
Not enough data
6.7
65
Not enough data
7.3
73
Not enough data
7.6
77
Agentic AI - Subscription Billing
Not enough data
5.9
11
Not enough data
6.3
10
Not enough data
6.3
10
Not enough data
6.5
9
Revenue Recognition
Not enough data
7.8
337
Not enough data
7.7
311
Not enough data
7.6
294
Not enough data
7.7
288
Not enough data
7.3
285
Revenue Performance
Not enough data
7.4
297
Not enough data
7.1
265
Not enough data
7.5
300
Not enough data
7.0
297
Not enough data
6.9
258
Revenue Optimization
Not enough data
7.1
286
Not enough data
6.5
249
Not enough data
6.8
249
Not enough data
6.9
251
Integration
Not enough data
8.0
317
Not enough data
6.8
270
Not enough data
7.1
260
Not enough data
7.3
270
Accounting
Not enough data
8.5
80
|
Verified
Not enough data
7.6
72
|
Verified
Not enough data
7.4
70
|
Verified
Not enough data
8.3
74
|
Verified
Not enough data
7.7
60
|
Verified
Not enough data
7.4
61
|
Verified
Not enough data
7.7
54
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
7.3
52
|
Verified
Not enough data
7.8
60
|
Verified
Inventory & Warehouse
Not enough data
7.6
70
|
Verified
Not enough data
7.3
67
|
Verified
Not enough data
7.7
59
|
Verified
Not enough data
7.5
59
|
Verified
Not enough data
7.8
64
|
Verified
Purchasing
Not enough data
7.4
56
|
Verified
Not enough data
8.3
69
|
Verified
Not enough data
7.5
55
|
Verified
Not enough data
7.9
64
|
Verified
Sales & Marketing
Not enough data
7.7
57
|
Verified
Not enough data
7.2
44
|
Verified
Not enough data
7.9
61
|
Verified
Not enough data
7.4
57
|
Verified
Not enough data
7.9
58
|
Verified
Not enough data
7.2
59
|
Verified
Manufacturing
Not enough data
7.0
42
|
Verified
Not enough data
7.5
47
|
Verified
Not enough data
7.3
45
|
Verified
Not enough data
7.6
48
|
Verified
Not enough data
7.1
41
|
Verified
Not enough data
7.1
38
|
Verified
Quality Management
Not enough data
6.7
40
|
Verified
Not enough data
7.1
38
|
Verified
Not enough data
6.8
40
|
Verified
Not enough data
6.6
40
|
Verified
Distribution
Not enough data
7.2
52
|
Verified
Not enough data
7.4
52
|
Verified
Not enough data
7.5
49
|
Verified
HR
Not enough data
7.0
38
|
Verified
Not enough data
7.2
39
|
Verified
Not enough data
7.0
35
|
Verified
Generative AI
Not enough data
5.7
10
Not enough data
5.8
10
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
8.1
184
|
Verified
Not enough data
7.3
158
|
Verified
Not enough data
7.3
158
|
Verified
Not enough data
8.0
177
|
Verified
Not enough data
7.4
150
|
Verified
Not enough data
7.4
156
|
Verified
Not enough data
7.2
139
|
Verified
Not enough data
7.4
145
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.6
151
|
Verified
Inventory
Not enough data
7.7
186
|
Verified
Not enough data
7.5
176
|
Verified
Not enough data
7.6
170
|
Verified
Not enough data
7.1
155
|
Verified
Not enough data
7.4
162
|
Verified
Warehousing
Not enough data
7.8
181
|
Verified
Not enough data
7.5
163
|
Verified
Not enough data
7.3
141
|
Verified
Purchasing
Not enough data
7.2
146
|
Verified
Not enough data
8.3
190
|
Verified
Not enough data
7.5
164
|
Verified
Not enough data
8.0
181
|
Verified
Sales & Marketing
Not enough data
7.8
158
|
Verified
Not enough data
7.2
128
|
Verified
Not enough data
8.1
180
|
Verified
Not enough data
7.5
179
|
Verified
Not enough data
7.5
165
|
Verified
Not enough data
7.3
175
|
Verified
Assembly
Not enough data
7.1
149
|
Verified
Not enough data
6.6
134
|
Verified
Not enough data
6.7
125
|
Verified
Logistics
Not enough data
7.6
164
|
Verified
Not enough data
7.3
146
|
Verified
Not enough data
7.7
165
|
Verified
Not enough data
7.0
135
|
Verified
Not enough data
7.5
146
|
Verified
HR
Not enough data
6.6
110
|
Verified
Not enough data
7.0
105
|
Verified
Not enough data
6.5
104
|
Verified
Generative AI
Not enough data
6.1
40
Not enough data
6.1
40
Agentic AI - Distribution ERP
Not enough data
6.1
12
Not enough data
6.8
12
Not enough data
6.4
12
Accounting
Not enough data
7.4
605
|
Verified
Not enough data
7.3
595
|
Verified
Not enough data
8.0
648
|
Verified
Not enough data
7.0
598
|
Verified
Not enough data
7.0
561
|
Verified
Not enough data
8.0
665
|
Verified
Not enough data
7.8
645
|
Verified
Not enough data
8.0
644
|
Verified
Not enough data
7.5
577
|
Verified
Not enough data
7.5
594
|
Verified
Not enough data
7.6
606
|
Verified
Not enough data
7.3
552
|
Verified
Not enough data
7.5
602
|
Verified
Not enough data
7.4
538
|
Verified
Not enough data
7.4
503
|
Verified
Not enough data
7.4
507
|
Verified
Not enough data
7.2
519
|
Verified
Not enough data
7.6
554
|
Verified
Back Office
Not enough data
7.4
560
|
Verified
Not enough data
7.2
524
|
Verified
Not enough data
6.9
463
|
Verified
Not enough data
7.1
508
|
Verified
Not enough data
7.3
524
|
Verified
Not enough data
6.6
456
|
Verified
Not enough data
6.6
440
|
Verified
Not enough data
7.8
626
|
Verified
Not enough data
7.1
500
|
Verified
Not enough data
6.4
421
|
Verified
Not enough data
6.8
460
|
Verified
Not enough data
7.2
489
|
Verified
Not enough data
6.5
440
|
Verified
Not enough data
6.4
429
|
Verified
Front Office
Not enough data
6.6
445
|
Verified
Not enough data
6.6
448
|
Verified
Not enough data
6.8
464
|
Verified
Not enough data
7.1
508
|
Verified
Not enough data
6.7
458
|
Verified
Not enough data
6.3
409
|
Verified
Not enough data
6.3
426
|
Verified
Not enough data
6.9
504
|
Verified
Not enough data
6.7
467
|
Verified
Not enough data
6.7
474
|
Verified
Not enough data
7.1
516
|
Verified
Not enough data
7.0
516
|
Verified
Not enough data
6.1
407
|
Verified
Not enough data
6.4
425
|
Verified
Not enough data
6.4
425
|
Verified
Not enough data
6.7
447
|
Verified
Integration
Not enough data
7.1
504
|
Verified
Not enough data
7.7
578
|
Verified
Not enough data
7.4
525
|
Verified
Logistics
Not enough data
7.3
531
|
Verified
Not enough data
6.8
476
|
Verified
Not enough data
6.7
479
|
Verified
Not enough data
7.1
516
|
Verified
Not enough data
7.2
537
|
Verified
Not enough data
7.1
532
|
Verified
Not enough data
6.9
466
|
Verified
Not enough data
6.8
463
|
Verified
Not enough data
7.3
514
|
Verified
Not enough data
7.0
480
|
Verified
Platform
Not enough data
7.8
572
|
Verified
Not enough data
7.2
483
|
Verified
Not enough data
7.3
521
Not enough data
7.6
564
|
Verified
Not enough data
8.0
602
|
Verified
Not enough data
7.6
550
|
Verified
Production
Not enough data
7.1
451
|
Verified
Not enough data
6.5
426
|
Verified
Not enough data
6.6
432
|
Verified
Not enough data
6.5
406
|
Verified
Not enough data
6.7
417
|
Verified
Not enough data
6.5
395
|
Verified
Not enough data
6.5
420
|
Verified
Not enough data
6.6
410
|
Verified
Not enough data
6.4
395
|
Verified
Not enough data
6.3
386
|
Verified
Not enough data
6.4
394
|
Verified
Not enough data
6.6
421
|
Verified
Reporting & Analytics
Not enough data
7.7
584
|
Verified
Not enough data
7.7
578
|
Verified
Not enough data
7.6
531
|
Verified
Generative AI
Not enough data
6.0
256
Not enough data
5.9
256
Agentic AI - ERP Systems
Not enough data
5.9
117
Accounting
Not enough data
8.4
130
Not enough data
7.7
120
Not enough data
7.7
121
Not enough data
8.4
128
Not enough data
7.8
113
Not enough data
8.0
113
Not enough data
7.8
119
Not enough data
7.8
117
Not enough data
7.7
122
Not enough data
7.7
106
Not enough data
7.6
115
Not enough data
7.9
131
Agentic AI - Project-Based ERP
Not enough data
6.3
21
Not enough data
6.8
21
Project Management
Not enough data
7.5
101
Not enough data
7.8
105
Not enough data
7.6
109
Not enough data
7.9
117
Not enough data
7.5
112
Not enough data
7.2
99
Not enough data
7.5
103
Sales & Marketing
Not enough data
7.9
112
Not enough data
7.9
114
Not enough data
8.0
108
Not enough data
7.6
115
Not enough data
7.8
104
HR
Not enough data
7.3
105
Not enough data
7.7
102
Not enough data
7.5
104
Procurement
Not enough data
7.9
99
Not enough data
8.2
121
Not enough data
7.3
100
Not enough data
7.6
105
Not enough data
7.6
105
Content Management
Not enough data
7.8
104
Not enough data
7.5
98
Not enough data
7.4
91
Not enough data
7.3
91
Not enough data
7.6
91
Not enough data
7.7
98
Analytics
Not enough data
7.8
93
Not enough data
7.7
99
Not enough data
7.4
98
Generative AI
Not enough data
6.7
50
Not enough data
6.7
50
Administration
Not enough data
8.1
24
Not enough data
8.0
19
Not enough data
7.8
24
Not enough data
7.2
23
Not enough data
8.0
23
Donor Management
Not enough data
7.5
14
Not enough data
7.7
18
Not enough data
7.2
18
Not enough data
7.7
18
Interoperability
Not enough data
7.9
16
Not enough data
7.7
17
Not enough data
7.6
18
Constituent Management
Not enough data
7.9
21
|
Verified
Not enough data
7.3
21
|
Verified
Not enough data
7.3
19
|
Verified
Marketing Automation
Not enough data
6.1
21
|
Verified
Not enough data
7.3
21
|
Verified
Not enough data
7.3
22
|
Verified
Not enough data
6.9
21
Workflow Automation
Not enough data
6.8
19
|
Verified
Not enough data
7.4
22
|
Verified
Not enough data
6.6
20
|
Verified
Reporting & Analytics
Not enough data
8.4
26
|
Verified
Not enough data
8.0
27
|
Verified
Not enough data
8.5
24
|
Verified
Integrations
Not enough data
8.5
27
|
Verified
Not enough data
7.5
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
7.4
20
|
Verified
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
48
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
48
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
7.4
607
Not enough data
7.4
553
Not enough data
7.2
545
Bill Processing
Not enough data
7.3
554
Not enough data
7.3
555
Not enough data
7.4
592
Integration
Not enough data
8.0
632
Not enough data
7.7
614
Not enough data
7.7
588
Agentic AI - Billing
Not enough data
5.1
70
Headless Commerce
Not enough data
6.9
77
Not enough data
7.3
84
Not enough data
7.1
82
Not enough data
7.2
100
Not enough data
7.4
87
Generative AI
Not enough data
6.7
46
Not enough data
6.8
46
Agentic AI - E-Commerce Platforms
Not enough data
7.4
18
Not enough data
7.4
18
Not enough data
7.7
18
Not enough data
7.4
18
Not enough data
7.2
18
Not enough data
7.7
18
Merchandising/Marketing
Not enough data
6.2
214
Not enough data
6.9
228
Not enough data
6.7
223
Not enough data
6.7
215
Not enough data
6.0
185
Not enough data
6.6
195
Not enough data
6.3
175
Product Catalog
Not enough data
7.5
214
Not enough data
7.4
203
Not enough data
7.4
215
Not enough data
7.0
171
Order Process
Not enough data
7.4
216
Not enough data
7.3
217
Not enough data
7.3
220
Not enough data
7.7
223
Not enough data
8.1
230
Not enough data
7.4
220
Not enough data
8.0
221
Not enough data
7.5
188
Multi-Channel Support
Not enough data
7.0
187
Not enough data
6.5
180
Not enough data
6.3
157
Not enough data
7.1
191
Not enough data
6.4
162
Not enough data
6.8
146
Not enough data
7.3
183
Platform
Not enough data
7.3
196
Not enough data
7.6
215
Not enough data
7.2
200
Not enough data
7.8
211
Not enough data
7.5
220
Not enough data
8.3
201
Not enough data
7.4
163
Not enough data
8.2
196
Not enough data
7.2
176
Not enough data
7.3
160
Not enough data
7.6
189
Not enough data
8.0
217
Generative AI
Not enough data
6.9
9
Not enough data
6.1
9
Before the Job
Not enough data
6.4
22
Not enough data
5.9
21
Not enough data
7.1
20
Not enough data
6.2
20
On the Job
Not enough data
6.6
21
Not enough data
6.3
20
Not enough data
5.6
21
Not enough data
6.0
21
Not enough data
6.7
21
After the Job
Not enough data
7.5
23
Not enough data
7.4
22
Not enough data
7.2
23
Not enough data
6.7
22
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Financial Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Citizen Services - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Audit - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA and NetSuite are categorized as CRM
Unique Categories
ConnectWise PSA is categorized as Professional Services Automation, Service Desk, Help Desk, and Marketing Automation
NetSuite is categorized as UKG Marketplace, Distribution ERP, Discrete ERP, Subscription Billing, Revenue Management, Project-Based ERP, ERP Systems, Nonprofit Accounting, Donor Management, Nonprofit CRM, Core HR, Billing, Accounting, E-Commerce Platforms, Field Service Management, and Government ERP
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NetSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
60.0%
Computer & Network Security
8.4%
Computer Networking
5.3%
Computer Software
4.1%
Telecommunications
3.3%
Other
19.0%
Computer Software
9.9%
Accounting
7.4%
Information Technology and Services
7.4%
Retail
4.8%
Non-Profit Organization Management
4.7%
Other
65.8%
Alternatives
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Is NetSuite an accounting software?
4 Comments
KM
In my opinion is the best software for Accounting.Read more
How do I pull financials for the same period year over year
3 Comments
KH
Run the report you want, hit 'customize', select edit columns along the top grey bar, expand "Financial" under the Add Fields menu, drag and drop "Amount"...Read more
How can I have my invoices send out automatically?
3 Comments
LW
We use Advanced Billing to establish billing schedules which allow you to specify a number a variables for billing purposes. For example, we offer a number...Read more
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