G2 reviewers report that NetSuite excels in overall user satisfaction, boasting a higher G2 Score compared to ConnectWise PSA. Users appreciate its robust ERP capabilities, with one reviewer noting, "NetSuite is the most robust ERP solution for everything we need it to do."
Users say that ConnectWise PSA shines in its ease of integration with other systems, making it a favorite for managed service providers. One user highlighted, "Super easy to integrate with other systems," which enhances its usability for businesses looking for a comprehensive solution.
Reviewers mention that NetSuite's implementation process is generally smooth, although some users have pointed out that it can be complex due to its extensive features. A recent user noted, "I like the structure and rules set in place with NetSuite," indicating a well-thought-out onboarding experience.
According to verified reviews, ConnectWise PSA is particularly praised for its time tracking and billing functionalities, with users stating, "The ease of time tracking is amazing." This makes it a strong contender for businesses focused on service management.
G2 reviewers highlight that while NetSuite offers a comprehensive suite of features, some users find it challenging to customize to their specific workflows. This contrasts with ConnectWise PSA, where users feel they can manage every part of their MSP using just one integrated suite.
Users report that both products have their strengths in support quality, but ConnectWise PSA edges out slightly with a higher rating. Reviewers appreciate the support provided, with one stating, "ConnectWise PSA is the most useful time and billing application," reflecting a positive experience with customer service.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing available
NetSuite
No pricing available
Free Trial
ConnectWise PSA
No trial information available
NetSuite
Free Trial is available
Ratings
Meets Requirements
8.3
436
8.1
3,426
Ease of Use
7.2
443
7.5
3,885
Ease of Setup
6.2
226
6.5
2,571
Ease of Admin
7.1
214
7.4
1,904
Quality of Support
7.3
408
7.0
3,188
Has the product been a good partner in doing business?
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
In my opinion is the best software for Accounting.Read more
How do I pull financials for the same period year over year
3 Comments
KH
Run the report you want, hit 'customize', select edit columns along the top grey bar, expand "Financial" under the Add Fields menu, drag and drop "Amount"...Read more
How can I have my invoices send out automatically?
3 Comments
LW
We use Advanced Billing to establish billing schedules which allow you to specify a number a variables for billing purposes. For example, we offer a number...Read more
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