Compare CloudTalk and Readymode

At a Glance
CloudTalk
CloudTalk
Star Rating
(1,745)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plans
Readymode
Readymode
Star Rating
(155)4.6 out of 5
Market Segments
Small-Business (71.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$199.00 1 License Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Readymode excels in tracking key performance indicators (KPIs), which users find essential for achieving revenue goals. One user highlighted the platform's ability to implement required fields per disposition, ensuring compliance notes are not overlooked.
  • Users say that CloudTalk offers an intuitive and user-friendly interface, making it easy for agents to onboard quickly. Reviewers appreciate the clean design and the platform's ability to provide clear visibility into call activity and performance, which enhances day-to-day usability.
  • According to verified reviews, Readymode's strong support system is a significant advantage, with users noting that they receive timely assistance when needed. This level of support contributes to a more seamless experience, especially when troubleshooting issues.
  • Reviewers mention that CloudTalk's deployment process is notably quick compared to traditional call center systems. Users have praised the platform for its efficient call routing and IVR capabilities, which streamline operations and improve overall efficiency.
  • G2 reviewers highlight that Readymode's smart list feature helps agents prioritize quality discussions, preventing them from being overwhelmed with back-to-back calls. This thoughtful design enhances the user experience by allowing agents to prepare adequately for each call.
  • Users report that while CloudTalk has a solid feature set, some find that it lacks the depth of customization available in Readymode. This can be a drawback for businesses with specific workflow needs that require more tailored solutions.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Browse all 4 pricing plans
Readymode
Readymode Starter
$199.00
1 License Per Month
Browse all 2 pricing plans
Free Trial
CloudTalk
Free Trial is available
Readymode
No trial information available
Ratings
Meets Requirements
8.7
1,505
9.2
129
Ease of Use
9.1
1,534
9.0
142
Ease of Setup
8.9
1,144
8.7
130
Ease of Admin
8.9
633
9.0
65
Quality of Support
8.8
1,367
9.3
128
Has the product been a good partner in doing business?
8.9
634
9.5
64
Product Direction (% positive)
8.8
1,456
9.4
127
Features by Category
Not enough data
8.6
7
Integrated Workflows
Not enough data
9.2
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.3
7
Not enough data
9.3
5
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
273
9.0
84
Dialing Options
8.6
232
|
Verified
9.0
70
8.5
224
|
Verified
9.3
71
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
8.8
60
8.2
210
|
Verified
9.1
70
8.9
238
|
Verified
9.5
72
Automation
8.3
201
|
Verified
8.9
62
8.3
197
|
Verified
8.8
54
8.2
198
|
Verified
8.5
61
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
21
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
8.9
108
Not enough data
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Not enough data
Engagement
8.7
77
Not enough data
9.2
89
Not enough data
8.7
76
Not enough data
Performance
9.0
80
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
8.3
821
9.1
47
Channels
9.0
707
|
Verified
8.9
34
7.8
506
9.2
35
7.6
489
8.7
33
7.9
531
|
Verified
8.7
21
7.8
489
9.2
28
Generative AI
7.6
280
9.5
7
Functions
8.5
575
|
Verified
9.0
29
8.4
572
|
Verified
9.3
23
8.6
565
|
Verified
9.1
25
8.2
517
9.0
24
8.2
523
|
Verified
9.5
28
8.5
523
|
Verified
9.3
19
8.4
534
|
Verified
9.3
24
8.4
526
|
Verified
9.4
26
Agentic AI - Contact Center
7.8
143
Not enough data
8.4
164
Not enough data
8.2
143
Not enough data
8.1
141
Not enough data
Administrative
8.5
587
|
Verified
9.2
33
8.8
591
|
Verified
9.5
34
8.7
642
|
Verified
9.0
31
8.8
593
|
Verified
9.2
25
8.3
515
|
Verified
9.0
21
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center WorkforceHide 10 FeaturesShow 10 Features
8.7
141
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.5
259
9.1
34
Platform
7.8
210
Feature Not Available
8.3
227
8.8
23
8.1
224
9.0
26
8.5
234
9.1
28
8.2
235
9.3
25
8.1
222
9.2
21
8.2
224
9.3
26
Generative AI
7.4
105
8.2
12
Workforce Management
8.8
231
9.4
26
8.6
229
9.0
25
Call Center Infrastructure (CCI)
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Not enough data
Administrative
9.0
237
9.5
25
8.7
239
9.3
25
8.0
36
Not enough data
Generative AI
8.0
36
Not enough data
9.4
29
Not enough data
Basic Communication - Cloud PBX
9.4
28
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
26
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
7.8
251
Not enough data
Platform Basics - VoIP Providers
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
28
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Basic Communication
9.0
239
|
Verified
Not enough data
6.5
137
Not enough data
7.1
157
|
Verified
Not enough data
6.3
129
Not enough data
7.3
146
|
Verified
Not enough data
8.0
160
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Not enough data
Access
8.0
155
Not enough data
8.0
170
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
Advanced Features
7.6
160
|
Verified
Not enough data
7.6
152
|
Verified
Not enough data
8.9
210
|
Verified
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.1
523
Not enough data
Agentic AI - Outbound Call Tracking
7.4
88
Not enough data
7.4
88
Not enough data
Calling
9.0
478
Not enough data
8.1
398
Not enough data
8.5
427
Not enough data
8.8
451
Not enough data
8.3
105
Not enough data
Contacts
8.1
417
Not enough data
8.0
391
Not enough data
8.2
403
Not enough data
Insights
8.4
422
Not enough data
8.4
407
Not enough data
8.3
382
Not enough data
7.2
344
Not enough data
7.5
350
Not enough data
8.0
95
Not enough data
Categories
Categories
Shared Categories
CloudTalk
CloudTalk
Readymode
Readymode
CloudTalk and Readymode are categorized as Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), and Contact Center
Reviews
Reviewers' Company Size
CloudTalk
CloudTalk
Small-Business(50 or fewer emp.)
63.6%
Mid-Market(51-1000 emp.)
32.0%
Enterprise(> 1000 emp.)
4.3%
Readymode
Readymode
Small-Business(50 or fewer emp.)
71.5%
Mid-Market(51-1000 emp.)
27.8%
Enterprise(> 1000 emp.)
0.7%
Reviewers' Industry
CloudTalk
CloudTalk
Computer Software
10.2%
Information Technology and Services
9.3%
Marketing and Advertising
6.1%
Financial Services
5.1%
Education Management
4.4%
Other
65.0%
Readymode
Readymode
Real Estate
29.8%
Marketing and Advertising
9.3%
Construction
3.3%
Telecommunications
3.3%
Insurance
3.3%
Other
51.0%
Alternatives
CloudTalk
CloudTalk Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Talkdesk
Talkdesk
Add Talkdesk
Aircall
Aircall
Add Aircall
Readymode
Readymode Alternatives
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Talkdesk
Talkdesk
Add Talkdesk
JustCall
JustCall
Add JustCall
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud...
Add Five9 Intelligent Cloud Contact Center Platform
Discussions
CloudTalk
CloudTalk Discussions
What is CloudTalk used for?
3 Comments
Mitali V.
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
Camilo D.
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj! In order to set the integration right it is sufficient to follow this article:...Read more
Readymode
Readymode Discussions
Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.
1 Comment
Sukh B.
SB
Hi Josie! Thanks for your question! The answer is that the Round is the dialing round for the lead file. It will take the lead from the file that has...Read more
Does anyone have a standard way to get around the channel-list permanent association
1 Comment
SB
Thank you for your question. There are multiple ways you can use the channel lists that may vary depending on your intended use. Please reach out to...Read more
How much is XenCall a month?
1 Comment
SB
Hello, Please refer to our pricing page on the website for pricing information. https://readymode.com/demo/pricing/ Feel free to reach out to...Read more