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At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$199.00 1 License Per Month
CloudTalk
Star Rating
(1,623)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansReadymode
Star Rating
(154)4.6 out of 5
Market Segments
Small-Business (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 1 License Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Readymode excels in Quality of Support with a score of 9.3, while CloudTalk trails behind at 8.7. Reviewers mention that Readymode's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Readymode offers superior Call Recording features, scoring 9.5 compared to CloudTalk's 9.0. Users appreciate the clarity and reliability of Readymode's recordings, which are crucial for training and compliance purposes.
- Users on G2 highlight Readymode's strong performance in Call Routing with a score of 9.0, while CloudTalk scores 8.4. Reviewers say that Readymode's routing capabilities allow for more efficient call handling, improving customer satisfaction.
- G2 users report that Readymode shines in Session Recording with a score of 9.2, compared to CloudTalk's 8.7. Users mention that the ability to review sessions helps in performance evaluations and training new agents effectively.
- Reviewers mention that Readymode's Ease of Use is rated at 8.9, slightly lower than CloudTalk's 9.1. However, users say that Readymode's interface is intuitive, making it easy for new users to adapt quickly.
- Users report that Readymode's Product Direction is highly rated at 9.3, while CloudTalk is at 8.7. Reviewers mention that Readymode consistently updates its features based on user feedback, ensuring the software evolves to meet changing business needs.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Readymode
Readymode Starter
$199.00
1 License Per Month
Core outbound dialing features for individuals and small teams from 1-4 licenses.
- Includes 30 DIDs
- Unlimited Technical Support - for Free
- $0 Set-up Fees
Free Trial
CloudTalk
Free Trial is available
Readymode
No trial information availableRatings
Meets Requirements
8.7
1,389
9.2
129
Ease of Use
9.1
1,417
9.0
142
Ease of Setup
8.9
1,030
8.7
130
Ease of Admin
8.9
603
9.0
65
Quality of Support
8.8
1,258
9.3
128
Has the product been a good partner in doing business?
8.9
604
9.5
64
Product Direction (% positive)
8.8
1,351
9.4
127
Features by Category
Integrated Workflows
Not enough data
9.2
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.3
7
Not enough data
9.3
5
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
8.6
232
|
Verified
9.0
70
8.5
224
|
Verified
9.3
71
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
8.8
60
8.2
210
|
Verified
9.1
70
8.9
236
|
Verified
9.5
72
Automation
8.3
200
|
Verified
8.9
62
8.3
196
|
Verified
8.8
54
8.2
198
|
Verified
8.5
61
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
20
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.0
80
Not enough data
Engagement
8.7
77
Not enough data
9.2
86
Not enough data
8.7
76
Not enough data
Performance
8.9
77
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
8.9
632
|
Verified
8.9
34
7.8
507
9.2
35
7.7
490
8.7
33
7.9
525
|
Verified
8.7
21
7.8
489
9.2
28
Generative AI
7.6
280
9.5
7
Functions
8.5
568
|
Verified
9.0
29
8.4
571
|
Verified
9.3
23
8.6
561
|
Verified
9.1
25
8.2
510
9.0
24
8.2
516
|
Verified
9.5
28
8.5
520
|
Verified
9.3
19
8.4
534
|
Verified
9.3
24
8.4
525
|
Verified
9.4
26
Agentic AI - Contact Center
7.9
144
Not enough data
8.3
144
Not enough data
8.2
143
Not enough data
8.1
142
Not enough data
Administrative
8.5
582
|
Verified
9.2
33
8.8
588
|
Verified
9.5
34
8.7
617
|
Verified
9.0
31
8.8
573
|
Verified
9.2
25
8.3
515
|
Verified
9.0
21
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
105
|
Verified
Not enough data
8.6
95
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.8
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
113
|
Verified
Not enough data
8.8
118
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
Platform
7.8
211
Feature Not Available
8.3
227
8.8
23
8.1
225
9.0
26
8.5
234
9.1
28
8.2
236
9.3
25
8.1
221
9.2
21
8.2
225
9.3
26
Generative AI
7.4
106
8.2
12
Workforce Management
8.8
230
9.4
26
8.7
230
9.0
25
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Not enough data
Administrative
9.0
237
9.5
25
8.7
239
9.3
25
Generative AI
7.9
37
Not enough data
Basic Communication - Cloud PBX
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
Platform Basics - VoIP Providers
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
24
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Basic Communication
8.9
227
|
Verified
Not enough data
6.5
136
Not enough data
7.1
156
|
Verified
Not enough data
6.3
129
Not enough data
7.3
146
|
Verified
Not enough data
8.0
160
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Not enough data
Access
8.0
155
Not enough data
8.0
169
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
Advanced Features
7.6
160
|
Verified
Not enough data
7.6
151
|
Verified
Not enough data
8.9
207
|
Verified
Not enough data
Agentic AI - Outbound Call Tracking
7.4
90
Not enough data
7.4
90
Not enough data
Calling
9.0
467
Not enough data
8.1
399
Not enough data
8.5
426
Not enough data
8.8
442
Not enough data
8.3
102
Not enough data
Contacts
8.1
418
Not enough data
8.0
392
Not enough data
8.2
403
Not enough data
Insights
8.4
417
Not enough data
8.4
407
Not enough data
8.3
384
Not enough data
7.2
346
Not enough data
7.5
351
Not enough data
8.0
95
Not enough data
Categories
Categories
Shared Categories
CloudTalk and Readymode are categorized as Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
CloudTalk is categorized as Speech Analytics, VoIP Providers, Contact Center Workforce, Contact Center Quality Assurance, and Cloud PBX Platforms
Readymode is categorized as Sales Engagement and Call Compliance
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Readymode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Real Estate
29.8%
Marketing and Advertising
9.3%
Telecommunications
3.3%
Publishing
3.3%
Internet
3.3%
Other
51.0%
Alternatives
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.
1 Comment
SB
Hi Josie!
Thanks for your question!
The answer is that the Round is the dialing round for the lead file. It will take the lead from the file that has...Read more
Does anyone have a standard way to get around the channel-list permanent association
1 Comment
SB
Thank you for your question. There are multiple ways you can use the channel lists that may vary depending on your intended use. Please reach out to...Read more
How much is XenCall a month?
1 Comment
SB
Hello,
Please refer to our pricing page on the website for pricing information. https://readymode.com/demo/pricing/
Feel free to reach out to...Read more
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