Compare Close and Karbon 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (89.7% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$59.00 1 Users Per Month
Close
Star Rating
(2,009)4.7 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansKarbon
Star Rating
(788)4.8 out of 5
Market Segments
Small-Business (89.7% of reviews)
Pros & Cons
Entry-Level Pricing
$59.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansClose vs Karbon
When assessing the two solutions, reviewers found Close easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Close meets the needs of their business better than Karbon.
- When comparing quality of ongoing product support, Close and Karbon provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Karbon over Close.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Karbon
Team
$59.00
1 Users Per Month
For smaller teams looking to consolidate workflows into an integrated collaboration platform.
- Integrated Email
- Team Collaboration Tools
- Workflow and To-Do Lists
Free Trial
Close
Free Trial is available
Karbon
Free Trial is available
Ratings
Meets Requirements
9.1
1,739
9.0
613
Ease of Use
9.2
1,780
8.8
615
Ease of Setup
9.0
1,117
7.9
393
Ease of Admin
9.0
565
8.5
274
Quality of Support
9.3
1,555
9.3
585
Has the product been a good partner in doing business?
9.3
560
9.3
275
Product Direction (% positive)
9.5
1,751
9.7
580
Features by Category
Sales Force Automation
9.0
1353
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1358
|
Verified
Not enough data
9.0
1386
|
Verified
Not enough data
8.3
1166
Not enough data
9.1
1307
|
Verified
Not enough data
8.4
1123
Not enough data
8.3
1131
Not enough data
8.4
1162
Not enough data
Marketing Automation
8.7
1261
Not enough data
8.5
1218
Not enough data
9.2
1339
Not enough data
8.2
1133
Not enough data
Customer Support
8.7
1216
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1250
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1259
|
Verified
Not enough data
8.8
1281
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1087
Not enough data
Platform
8.7
1196
|
Verified
Not enough data
8.8
1215
|
Verified
Not enough data
8.9
1198
Not enough data
8.5
1124
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1098
Not enough data
9.1
1212
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1124
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1060
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Setup
Not enough data
9.0
295
Not enough data
8.9
295
Not enough data
8.5
277
Not enough data
8.9
293
Management
Not enough data
8.3
280
Not enough data
8.6
272
Not enough data
8.0
228
Generative AI
Not enough data
7.8
104
Agentic AI - Workflow Management
Not enough data
7.0
10
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
7.2
9
Platform Additional Functionality
Not enough data
9.3
80
Not enough data
8.9
79
Not enough data
7.5
73
Not enough data
7.9
78
Platform Content
Not enough data
8.9
83
Platform Data
Not enough data
8.7
82
Agentic AI - Tax Practice Management
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Payment Processing
Not enough data
9.6
8
Not enough data
7.7
8
Not enough data
6.7
6
Not enough data
8.3
6
Administration
Not enough data
9.4
6
Not enough data
8.3
5
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Payment Options
Not enough data
8.7
5
Not enough data
8.9
6
Security
Not enough data
9.3
5
Platform
Not enough data
7.3
5
Not enough data
9.0
5
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Communication
Not enough data
8.2
271
Not enough data
8.8
276
Not enough data
8.9
258
Collaboration
Not enough data
9.4
292
Not enough data
9.3
289
Not enough data
Feature Not Available
Billing
Not enough data
8.1
253
Not enough data
7.6
234
Not enough data
6.7
200
Onboarding
Not enough data
9.0
272
Not enough data
9.2
266
Not enough data
8.9
250
Visibility
Not enough data
9.2
289
Not enough data
8.2
232
Not enough data
8.1
248
Not enough data
8.4
244
Not enough data
8.8
253
Not enough data
8.4
243
Agentic AI - Accounting Practice Management
Not enough data
8.0
18
Not enough data
8.6
20
Not enough data
7.6
18
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and Karbon share no categories
Unique Categories
Karbon is categorized as Workflow Management, Accounting Practice Management, Payment Processing, and Tax Practice Management
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Karbon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Accounting
95.7%
Financial Services
1.5%
Consulting
0.9%
Marketing and Advertising
0.5%
Law Practice
0.3%
Other
1.1%
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
Can you tell me more about Aliases? or Can you make a webinar for this topic?
1 Comment
LM
Hi Ciara, are you referring to using an alias email address, and using that with Karbon? If so, this help article might be helpful:...Read more
Can I use karbon with IG, FB
1 Comment
MD
There are no native social integrations built in Karbon, but the possibilities are endless when using the open API.Read more
Please tell me you are not going to remove "To Do",and the ability to focus in on only Today's Tasks
1 Comment
MD
Karbon is working towards a more thoughtful approach to work. The end result will be different in many ways but will not be worse overall and will be better...Read more
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