Users report that Google Analytics excels in Geolocation tracking with a score of 9.1, allowing businesses to understand their audience's location effectively. In contrast, CleverTap scores slightly lower at 8.7, which some reviewers mention may limit insights for businesses targeting specific regions.
Reviewers mention that CleverTap shines in Ease of Use with a score of 8.9, making it more accessible for users who may not be as tech-savvy. Google Analytics, while powerful, has a lower score of 7.8, with users noting a steeper learning curve.
Users on G2 highlight CleverTap's superior Quality of Support with a score of 9.0, where many reviewers appreciate the responsive customer service. Google Analytics, with a score of 7.5, has received feedback indicating that support can be less accessible, especially for complex issues.
Reviewers mention that CleverTap's User Segmentation capabilities are robust, scoring 9.2, which allows for highly targeted marketing efforts. Google Analytics, while effective, scores 8.8, with some users noting that segmentation features could be more intuitive.
Users say that CleverTap's Custom Event Tracking feature, scoring 9.2, is particularly praised for its flexibility and ease of setup, enabling businesses to track specific user actions seamlessly. Google Analytics, with a score of 8.6, is noted for its capabilities but can be more complex to configure.
G2 users report that CleverTap outperforms Google Analytics in Engagement metrics, scoring 9.1 compared to 8.8. Reviewers appreciate CleverTap's ability to drive user engagement through personalized messaging and targeted campaigns, which some feel is less emphasized in Google Analytics.
Pricing
Entry-Level Pricing
CleverTap
Essentials
$75.00
Per Month
Get started with the fundamentals of engagement to drive meaningful customer interactions
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4 Comments
MH
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1 Comment
Official Response from CleverTap
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AK
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