Compare Carepatron and athenaOne 
At a Glance
Market Segments
Small-Business (96.3% of reviews)
Small-Business (45.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Carepatron
Star Rating
(527)4.5 out of 5
Market Segments
Small-Business (96.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansathenaOne
Star Rating
(114)3.4 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about athenaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Carepatron excels in user-friendliness, with many users highlighting its intuitive interface and ease of navigation. In contrast, while athenaOne offers a range of features, some users find it less straightforward, noting that it can be overwhelming for smaller clinics.
- Users say that Carepatron's scheduling feature is a standout, allowing for seamless client management from anywhere, including the ability to set virtual links for appointments. Meanwhile, athenaOne's calendar and scheduling tools are appreciated, but some users feel they could be more streamlined for everyday use.
- Reviewers mention that Carepatron provides exceptional support, with many praising the responsiveness and helpfulness of the customer service team. On the other hand, users of athenaOne have expressed concerns about the quality of support, indicating that it may not always meet their needs effectively.
- According to verified reviews, Carepatron shines in its implementation process, with users noting a quick and easy setup. In contrast, some athenaOne users have reported challenges during the onboarding phase, suggesting that it may require more time and effort to get started.
- Users highlight that athenaOne's integration of EHR and practice management features is a significant advantage, particularly for busy practices. However, Carepatron also offers robust case management tools, with users appreciating its DAP feature for organizing client interactions effectively.
- G2 reviewers indicate that Carepatron has a stronger overall satisfaction rating, reflecting its ability to meet user needs more effectively. While athenaOne has its strengths, particularly in specific functionalities, it struggles to achieve the same level of user approval across the board.
Pricing
Entry-Level Pricing
athenaOne
No pricing availableFree Trial
Carepatron
Free Trial is available
athenaOne
No trial information availableRatings
Meets Requirements
8.8
419
7.8
88
Ease of Use
8.9
431
7.5
88
Ease of Setup
8.9
292
6.4
29
Ease of Admin
9.1
163
7.0
21
Quality of Support
9.0
352
7.3
83
Has the product been a good partner in doing business?
9.2
154
7.3
21
Product Direction (% positive)
9.4
424
6.5
84
Features by Category
Data Management
Not enough data
9.0
7
Not enough data
8.5
8
Not enough data
8.6
7
Administrative
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
9.3
7
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Population Health Management
Not enough data
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
8.1
17
Administrative
Not enough data
7.9
14
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
8.2
12
Not enough data
7.6
13
Processes
Not enough data
8.2
14
Not enough data
8.3
14
Not enough data
8.7
14
Clinical
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.1
13
Financial
Not enough data
9.1
13
Not enough data
8.6
13
Not enough data
8.3
12
Efficiency
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
8.3
11
Accuracy
Not enough data
8.5
12
Not enough data
9.0
12
Not enough data
8.8
11
Operations
8.5
314
Not enough data
8.1
290
Not enough data
8.4
292
Not enough data
7.5
269
Not enough data
Feature Not Available
Not enough data
8.2
271
Not enough data
8.7
287
Not enough data
8.5
278
Not enough data
Generative AI
7.9
254
Not enough data
Data Collection
8.3
105
7.8
6
8.6
105
6.7
6
8.2
105
7.8
6
8.4
104
7.2
6
Clinical Workflow Management
8.5
160
8.6
21
Feature Not Available
8.1
18
Feature Not Available
7.5
19
8.6
189
7.9
21
Patient Health Information Management
8.7
180
8.8
21
8.1
161
7.7
19
8.4
168
8.0
20
Agentic AI - EHR
7.8
26
Not enough data
Patient-Centered Functions
8.5
93
Not enough data
Feature Not Available
Not enough data
8.4
93
Not enough data
8.6
92
Not enough data
Feature Not Available
Not enough data
Operations
8.4
94
Not enough data
8.1
90
Not enough data
8.6
95
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
89
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
84
Not enough data
Operations Management
8.5
113
Not enough data
8.4
119
Not enough data
8.3
116
Not enough data
8.2
106
Not enough data
Added Efficiencies
8.1
107
Not enough data
8.7
109
Not enough data
8.0
108
Not enough data
8.8
108
Not enough data
Technology
8.7
130
Not enough data
7.9
120
Not enough data
8.4
121
Not enough data
Administration
8.2
126
Not enough data
8.2
125
Not enough data
8.6
132
Not enough data
Compliance
9.3
131
Not enough data
9.2
121
Not enough data
Administrative
9.2
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Tools
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
7.4
13
Not enough data
Categories
Categories
Shared Categories
Carepatron and athenaOne are categorized as EHR, Medical Billing, Patient Engagement, Telemedicine, and Patient Case Management
Unique Categories
Carepatron is categorized as Medical Practice Management, Clinical Documentation, Patient Scheduling, Nutritionist, and Dental Practice Management
Reviews
Reviewers' Company Size
Carepatron
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
athenaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
45.7%
Health, Wellness and Fitness
17.6%
Hospital & Health Care
7.7%
Medical Practice
6.3%
Alternative Medicine
3.8%
Other
18.8%
Hospital & Health Care
53.6%
Medical Practice
29.5%
Health, Wellness and Fitness
5.4%
Information Technology and Services
1.8%
Individual & Family Services
1.8%
Other
8.0%
Alternatives
Discussions
Carepatron has no discussions with answers
Is Athena a clearinghouse?
1 Comment
KA
Athena is not a clearing house. Athena is a billing software. Read more
athenaOne has no more discussions with answers
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