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Compare Carepatron and athenaOne 
Featured Products
At a Glance
Market Segments
Small-Business (96.0% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Carepatron
Star Rating
(497)4.5 out of 5
Market Segments
Small-Business (96.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansathenaOne
Star Rating
(111)3.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about athenaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Carepatron excels in user satisfaction, boasting a significantly higher overall rating compared to athenaOne. Users appreciate its intuitive design, with one reviewer noting that it is "user-friendly and makes the initial setup quite easy," which is a crucial factor for busy practices.
- According to verified reviews, athenaOne offers a robust set of features, particularly for mental health practices. Users highlight its "user-friendly templates and easy-to-use calendars," making it a valuable tool for managing schedules and communications effectively.
- Users say that Carepatron's support system is a standout feature, with many praising the ease of accessing help when needed. One user mentioned the chat feature that provides quick assistance, which is essential for maintaining workflow efficiency in a busy practice.
- Reviewers mention that while athenaOne has a comprehensive suite of features, it sometimes struggles with configuration challenges. Some users noted that it contains more features than necessary for smaller clinics, which can lead to a steeper learning curve.
- G2 reviewers highlight that Carepatron's all-in-one platform simplifies practice management, with features like automatic billing and appointment reminders. This integration is particularly beneficial for practitioners looking to streamline their operations without juggling multiple systems.
- According to recent user feedback, athenaOne is praised for its innovative features like the ambient note function, which enhances documentation efficiency. However, users also express a desire for improved support and setup processes, indicating areas where the software could enhance user experience.
Pricing
Entry-Level Pricing
athenaOne
No pricing availableFree Trial
Carepatron
Free Trial is available
athenaOne
No trial information availableRatings
Meets Requirements
8.8
406
7.8
86
Ease of Use
9.0
418
7.4
86
Ease of Setup
8.9
280
6.1
27
Ease of Admin
9.1
160
7.0
21
Quality of Support
9.1
341
7.2
81
Has the product been a good partner in doing business?
9.3
151
7.3
21
Product Direction (% positive)
9.5
411
6.4
82
Features by Category
Data Management
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
8.3
6
Administrative
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
9.2
6
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Population Health Management
Not enough data
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
8.0
16
Administrative
Not enough data
7.7
13
Not enough data
8.1
12
Not enough data
8.2
13
Not enough data
8.0
11
Not enough data
7.4
12
Processes
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
8.6
13
Clinical
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
9.0
12
Financial
Not enough data
9.0
12
Not enough data
8.5
12
Not enough data
8.3
12
Efficiency
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
8.3
11
Accuracy
Not enough data
8.5
12
Not enough data
9.0
12
Not enough data
8.8
11
Operations
8.4
305
Not enough data
8.1
290
Not enough data
8.4
292
Not enough data
7.5
267
Not enough data
Feature Not Available
Not enough data
8.2
271
Not enough data
8.7
284
Not enough data
8.5
276
Not enough data
Generative AI
7.9
253
Not enough data
Data Collection
8.3
105
7.8
6
8.6
105
6.7
6
8.2
105
7.8
6
8.4
104
7.2
6
Clinical Workflow Management
8.5
160
8.6
21
Feature Not Available
8.1
18
Feature Not Available
7.5
19
8.6
183
7.9
21
Patient Health Information Management
8.7
176
8.8
21
8.1
161
7.7
19
8.4
168
8.0
20
Agentic AI - EHR
7.7
25
Not enough data
Patient-Centered Functions
8.5
92
Not enough data
Feature Not Available
Not enough data
8.4
92
Not enough data
8.5
91
Not enough data
Feature Not Available
Not enough data
Operations
8.4
94
Not enough data
8.1
90
Not enough data
8.5
94
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
89
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
83
Not enough data
Operations Management
8.5
111
Not enough data
8.3
111
Not enough data
8.3
110
Not enough data
8.2
106
Not enough data
Added Efficiencies
8.1
107
Not enough data
8.7
108
Not enough data
8.0
108
Not enough data
8.8
108
Not enough data
Technology
8.7
129
Not enough data
7.9
120
Not enough data
8.4
121
Not enough data
Administration
8.2
126
Not enough data
8.2
124
Not enough data
8.5
131
Not enough data
Compliance
9.3
130
Not enough data
9.2
121
Not enough data
Administrative
9.2
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Tools
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
7.4
13
Not enough data
Categories
Categories
Shared Categories
Carepatron and athenaOne are categorized as Patient Engagement, Telemedicine, EHR, Medical Billing, and Patient Case Management
Unique Categories
Carepatron is categorized as Clinical Documentation, Medical Practice Management, Patient Scheduling, Dental Practice Management, and Nutritionist
Reviews
Reviewers' Company Size
Carepatron
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
athenaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
46.0%
Health, Wellness and Fitness
16.7%
Hospital & Health Care
7.7%
Medical Practice
6.5%
Alternative Medicine
4.0%
Other
19.1%
Hospital & Health Care
54.5%
Medical Practice
28.2%
Health, Wellness and Fitness
5.5%
Information Technology and Services
1.8%
Individual & Family Services
1.8%
Other
8.2%
Alternatives
Discussions
Carepatron has no discussions with answers
Is Athena a clearinghouse?
1 Comment
KA
Athena is not a clearing house. Athena is a billing software. Read more
athenaOne has no more discussions with answers
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