# Carepatron, athenaOne vs Epic Comparison | | Carepatron | athenaOne | Epic | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 3.4 out of 5 | 4.2 out of 5 | | **Total Reviews** | 527 | 112 | 937 | | **Largest Market Segment** | Small-Business (96.3% of reviews) | Small-Business (44.1% of reviews) | Enterprise (77.2% of reviews) | | **Entry Level Price** | Free | No pricing available | No pricing available | --- ## Top Pros & Cons ### Carepatron Pros: - Ease of Use (139 reviews) - Affordable (68 reviews) Cons: - Limited Features (48 reviews) - Missing Features (42 reviews) ### athenaOne Pros: - Ease of Use (5 reviews) - Features (5 reviews) Cons: - Inadequate Reporting (3 reviews) - Learning Curve (3 reviews) ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) --- ## Ratings Comparison | Rating | Carepatron | athenaOne | Epic | |---|---|---|---| | **Meets Requirements** | 8.8 (419 reviews) | 7.8 (87 reviews) | 8.8 (772 reviews) | | **Ease of Use** | 8.9 (431 reviews) | 7.5 (87 reviews) | 8.1 (783 reviews) | | **Ease of Setup** | 8.9 (292 reviews) | 6.2 (28 reviews) | 7.2 (99 reviews) | | **Ease of Admin** | 9.1 (163 reviews) | 7.0 (21 reviews) | 7.7 (92 reviews) | | **Quality of Support** | 9.0 (352 reviews) | 7.2 (82 reviews) | 8.2 (736 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (154 reviews) | 7.3 (21 reviews) | 8.4 (90 reviews) | | **Product Direction (% positive)** | 9.4 (424 reviews) | 6.5 (83 reviews) | 9.0 (763 reviews) | --- ## Pricing ### Carepatron #### Entry-Level Pricing Plan: Free Price: Free Key Features: - 1GB storage - Unlimited clients - Telehealth [Browse all 4 editions](https://www.g2.com/products/carepatron/pricing) #### Free Trial Yes ### athenaOne #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Value-Based Performance Management Analytics | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | 8.5/10 | 8 | | **Epic** | N/A | N/A | #### Data Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Data Visualization - Value-Based Performance Management Analytics** | Not enough data | 8.9 (6 reviews) | Not enough data | | **Financial Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | Not enough data | | **Clinical Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.3 (6 reviews) | Not enough data | #### Administrative | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Payer Contract Monitoring - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | Not enough data | | **Population Health Analytics - Value-Based Performance Management Analytics** | Not enough data | 8.6 (6 reviews) | Not enough data | | **Compliance - Value-Based Performance Management Analytics** | Not enough data | 9.2 (6 reviews) | Not enough data | ### Population Health Management | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Data Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Knowledge Share - Population Health Management** | Not enough data | Not enough data | Not enough data | | **Data aggregator - Population Health Management** | Not enough data | Not enough data | Not enough data | | **Predictive Patient Analysis - Population Health Management** | Not enough data | Not enough data | Not enough data | #### Care Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Patient Engagement - Population Health Management** | Not enough data | Not enough data | Not enough data | | **Disease Risk Management - Population Health Management** | Not enough data | Not enough data | Not enough data | | **Health Care Planning - Population Health Management** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Population Health Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Healthcare Payer Care Management Workflow Applications | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | 8.0/10 | 16 | | **Epic** | N/A | N/A | #### Administrative | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | 7.7 (13 reviews) | Not enough data | | **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | 8.1 (12 reviews) | Not enough data | | **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | Not enough data | | **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | 8.0 (11 reviews) | Not enough data | | **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | 7.4 (12 reviews) | Not enough data | #### Processes | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Compliance - Payer Care Management Workflow Applications** | Not enough data | 8.1 (13 reviews) | Not enough data | | **Payer Support - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | Not enough data | | **Provider Support - Payer Care Management Workflow Applications** | Not enough data | 8.6 (13 reviews) | Not enough data | ### Revenue Cycle Management | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | 8.8/10 | 12 | | **Epic** | N/A | N/A | #### Clinical | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Compliance - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (11 reviews) | Not enough data | | **Software Integrations - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (12 reviews) | Not enough data | | **Task Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | Not enough data | #### Financial | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Billing Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | Not enough data | | **Clearinghouse Integration - Revenue Cycle Management (RCM)** | Not enough data | 8.5 (12 reviews) | Not enough data | | **Claims Management - Revenue Cycle Management (RCM)** | Not enough data | 8.3 (12 reviews) | Not enough data | ### Healthcare Claims Management | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | 8.8/10 | 12 | | **Epic** | N/A | N/A | #### Efficiency | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Claims Data Automation - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | Not enough data | | **Electronic Submissions - Healthcare Claims Management** | Not enough data | 9.2 (11 reviews) | Not enough data | | **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 9.2 (10 reviews) | Not enough data | | **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 8.3 (11 reviews) | Not enough data | #### Accuracy | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Claims Resubmission - Healthcare Claims Management** | Not enough data | 8.5 (12 reviews) | Not enough data | | **Patient Data Security - Healthcare Claims Management** | Not enough data | 9.0 (12 reviews) | Not enough data | | **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | Not enough data | ### Clinical Documentation | Product | Score | Reviews | |---|---|---| | **Carepatron** | 8.3/10 | 344 | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Operations | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Workflow Optimization - Clinical Documentation** | 8.5 (314 reviews) | Not enough data | Not enough data | | **EHR Integration - Clinical Documentation** | 8.1 (290 reviews) | Not enough data | Not enough data | | **Clinical Communication - Clinical Documentation** | 8.4 (292 reviews) | Not enough data | Not enough data | | **Transcription Automation - Clinical Documentation** | 7.5 (269 reviews) | Not enough data | Not enough data | | **CDI Training - Clinical Documentation** | Feature Not Available | Not enough data | Not enough data | | **Clinical Data Exchange - Clinical Documentation** | 8.2 (271 reviews) | Not enough data | Not enough data | | **Document Access - Clinical Documentation** | 8.7 (287 reviews) | Not enough data | Not enough data | | **Digitization - Clinical Documentation** | 8.5 (278 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **AI Text Summarization** | 7.9 (254 reviews) | Not enough data | Not enough data | ### Patient Case Management | Product | Score | Reviews | |---|---|---| | **Carepatron** | 8.5/10 | 118 | | **athenaOne** | 7.4/10 | 6 | | **Epic** | N/A | N/A | #### Data Collection | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Patient Data Aggregation - Patient Case Management** | 8.3 (105 reviews) | 7.8 (6 reviews) | Not enough data | | **Patient Data Management - Patient Case Management** | 8.6 (105 reviews) | 6.7 (6 reviews) | Not enough data | | **Clinical Communication and Collaboration - Patient Case Management** | 8.2 (105 reviews) | 7.8 (6 reviews) | Not enough data | | **Utilization Management - Patient Case Management** | 8.4 (104 reviews) | 7.2 (6 reviews) | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **Carepatron** | 8.4/10 | 204 | | **athenaOne** | 8.1/10 | 23 | | **Epic** | 9.0/10 | 145 | #### Clinical Workflow Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Multiple Medical Provider Access** | 8.5 (160 reviews) | 8.6 (22 reviews) | 9.1 (115 reviews) | | **Ancillary Care Provider Access** | Feature Not Available | 7.9 (19 reviews) | 8.9 (104 reviews) | | **Meaningful Use Reporting** | Feature Not Available | 7.7 (20 reviews) | 8.9 (106 reviews) | | **Clinical Documentation** | 8.6 (189 reviews) | 8.0 (22 reviews) | 9.0 (124 reviews) | #### Patient Health Information Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **ePHI Storage** | 8.7 (180 reviews) | 8.9 (22 reviews) | 9.1 (107 reviews) | | **Interoperability** | 8.1 (161 reviews) | 7.8 (20 reviews) | 8.9 (102 reviews) | | **Patient Workflow Management** | 8.4 (168 reviews) | 8.1 (21 reviews) | 8.9 (121 reviews) | #### Agentic AI - EHR | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Autonomous Task Execution** | 7.8 (26 reviews) | Not enough data | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Carepatron** | 8.4/10 | 107 | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Patient-Centered Functions | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Online Presence Management** | 8.5 (93 reviews) | Not enough data | Not enough data | | **Patient Feedback Management** | Feature Not Available | Not enough data | Not enough data | | **Patient Portal** | 8.4 (93 reviews) | Not enough data | Not enough data | | **Patient Communications** | 8.6 (92 reviews) | Not enough data | Not enough data | | **Integration with Wearables** | Feature Not Available | Not enough data | Not enough data | #### Operations | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Workflow Management** | 8.4 (94 reviews) | Not enough data | Not enough data | | **Interoperability** | 8.1 (90 reviews) | Not enough data | Not enough data | | **Digital Intake Forms** | 8.6 (95 reviews) | Not enough data | Not enough data | | **Engagement Measuring** | Feature Not Available | Not enough data | Not enough data | | **Patient Satisfaction Management** | Feature Not Available | Not enough data | Not enough data | | **EHR Integration** | 8.2 (89 reviews) | Not enough data | Not enough data | | **IPC Systems Integration** | Feature Not Available | Not enough data | Not enough data | #### Generative AI | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **AI Text Summarization** | 7.9 (84 reviews) | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Carepatron** | 8.5/10 | 135 | | **athenaOne** | N/A | N/A | | **Epic** | 8.8/10 | 25 | #### Operations Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Administrative Processes** | 8.5 (113 reviews) | Not enough data | 8.6 (18 reviews) | | **Back Office Processes** | 8.4 (119 reviews) | Not enough data | 8.6 (19 reviews) | | **Workflow Coordination** | 8.3 (116 reviews) | Not enough data | 8.8 (23 reviews) | | **Practice Specialty Support** | 8.2 (106 reviews) | Not enough data | 8.1 (20 reviews) | #### Added Efficiencies | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Integration with EHRs** | 8.1 (107 reviews) | Not enough data | 8.8 (21 reviews) | | **Compliance** | 8.7 (109 reviews) | Not enough data | 9.4 (23 reviews) | | **Integration with Billing Software** | 8.0 (108 reviews) | Not enough data | 9.2 (18 reviews) | | **Patient Information Management** | 8.8 (108 reviews) | Not enough data | 9.0 (23 reviews) | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **Carepatron** | 8.6/10 | 141 | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Technology | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Telecommunications** | 8.7 (130 reviews) | Not enough data | Not enough data | | **Low Bandwidth Support** | 7.9 (120 reviews) | Not enough data | Not enough data | | **EHR Integration** | 8.4 (121 reviews) | Not enough data | Not enough data | #### Administration | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Practice Branding** | 8.2 (126 reviews) | Not enough data | Not enough data | | **Practice Specific** | 8.2 (125 reviews) | Not enough data | Not enough data | | **Charting And Documentation** | 8.6 (132 reviews) | Not enough data | Not enough data | #### Compliance | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **HIPAA Compliance** | 9.3 (131 reviews) | Not enough data | Not enough data | | **State Regulation Compliance** | 9.2 (121 reviews) | Not enough data | Not enough data | ### Nutritionist | Product | Score | Reviews | |---|---|---| | **Carepatron** | 8.9/10 | 9 | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Administrative | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Workflow Management** | 9.2 (8 reviews) | Not enough data | Not enough data | | **Billing** | 8.8 (8 reviews) | Not enough data | Not enough data | | **Security and Authorization** | 8.8 (8 reviews) | Not enough data | Not enough data | | **Practice Management** | 8.3 (8 reviews) | Not enough data | Not enough data | | **Compliance** | 8.3 (8 reviews) | Not enough data | Not enough data | | **Insurance Management** | 8.8 (8 reviews) | Not enough data | Not enough data | | **Appointment Scheduler** | 9.2 (8 reviews) | Not enough data | Not enough data | | **Patient Portal** | 9.6 (8 reviews) | Not enough data | Not enough data | | **HIPAA Compliance** | 9.4 (8 reviews) | Not enough data | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | N/A | N/A | | **Epic** | 8.0/10 | 13 | #### Decision Analysis | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Discussion Archive** | Not enough data | Not enough data | 8.6 (12 reviews) | | **Roadmapping** | Not enough data | Not enough data | 7.7 (11 reviews) | | **Artificial Intelligence** | Not enough data | Not enough data | 7.3 (10 reviews) | | **Decision Tracking** | Not enough data | Not enough data | 8.0 (11 reviews) | #### Integration | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Data** | Not enough data | Not enough data | 8.5 (11 reviews) | | **Applications** | Not enough data | Not enough data | 8.2 (11 reviews) | #### Management | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Catalog** | Not enough data | Not enough data | 8.3 (11 reviews) | | **Collaboration** | Not enough data | Not enough data | 8.2 (11 reviews) | #### Analytics | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Impact analysis** | Not enough data | Not enough data | 7.8 (10 reviews) | | **Simulation** | Not enough data | Not enough data | 7.5 (10 reviews) | | **Risk Factors** | Not enough data | Not enough data | 8.0 (9 reviews) | #### Agentic AI - Clinical Decision Support | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Dental Practice Management | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Administrative Tools | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Insurance and Billing** | Not enough data | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Business Intelligence and Reporting** | Not enough data | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | Not enough data | | **Workflows** | Not enough data | Not enough data | Not enough data | #### Financial Tools | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Accounting** | Not enough data | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | Not enough data | #### Clinical Tools | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Treatment Planning** | Not enough data | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | Not enough data | | **Patient Engagement** | Not enough data | Not enough data | Not enough data | | **Dental Imaging** | Not enough data | Not enough data | Not enough data | | **e-Prescribing** | Not enough data | Not enough data | Not enough data | ### Medical Billing | Product | Score | Reviews | |---|---|---| | **Carepatron** | 7.4/10 | 14 | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Agentic AI - Medical Billing | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Natural Language Interaction** | 7.4 (13 reviews) | Not enough data | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Care Plan Management** | Not enough data | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Carepatron** | N/A | N/A | | **athenaOne** | N/A | N/A | | **Epic** | N/A | N/A | #### Patient Communication & Engagement | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Carepatron | athenaOne | Epic | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [EHR Software](https://www.g2.com/categories/ehr) **Unique to Carepatron (9):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Clinical Documentation Software](https://www.g2.com/categories/clinical-documentation), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Nutritionist Software](https://www.g2.com/categories/nutritionist), [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Unique to athenaOne (9):** [Value-Based Performance Management Analytics Software](https://www.g2.com/categories/value-based-performance-management-analytics), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Population Health Management Software](https://www.g2.com/categories/population-health-management), [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Unique to Epic (4):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) --- ## Reviewer Demographics ### By Company Size | Segment | Carepatron | athenaOne | Epic | |---|---|---|---| | **Small-Business** | 96.3% | 44.1% | 6.4% | | **Mid-Market** | 3.1% | 36.0% | 16.4% | | **Enterprise** | 0.7% | 19.8% | 77.2% | ### By Industry #### Carepatron - **Mental Health Care:** 45.7% - **Health, Wellness and Fitness:** 17.6% - **Hospital & Health Care:** 7.7% - **Medical Practice:** 6.3% - **Alternative Medicine:** 3.8% - **Professional Training & Coaching:** 3.6% - **Individual & Family Services:** 3.4% - **Non-Profit Organization Management:** 2.3% - **Consulting:** 1.6% - **Education Management:** 1.6% - **Other:** 6.3% #### athenaOne - **Hospital & Health Care:** 54.1% - **Medical Practice:** 28.8% - **Health, Wellness and Fitness:** 5.4% - **Information Technology and Services:** 1.8% - **Individual & Family Services:** 1.8% - **Alternative Medicine:** 1.8% - **Research:** 0.9% - **Public Safety:** 0.9% - **Public Relations and Communications:** 0.9% - **Management Consulting:** 0.9% - **Other:** 2.7% #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% --- ## Alternatives ### Alternatives to Carepatron - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews) ### Alternatives to athenaOne - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) ### Alternatives to Epic - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) --- ## Top Discussions ### Carepatron No discussions available for this product. ### athenaOne - Title: [Is Athena a clearinghouse?](https://www.g2.com/discussions/is-athena-a-clearinghouse) — 1 comment > **Top comment:** "Athena is not a clearing house. Athena is a billing software. " ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/carepatron-vs-athenaone-vs-epic)