Reduce your software costs by 18% overnight

Compare CallFire and CallRail

See this
side-by-side comparison of CallFire vs. CallRail
based on preference data from user reviews. CallFire rates 4.4/5 stars with 83 reviews. By contrast, CallRail rates 4.6/5 stars with 694 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
CallFire
CallFire
(83)
4.4 out of 5
CallFire
Optimized for quick response
Answer a few questions to help the CallFire community
Have you used CallFire before?
Yes
CallRail
CallRail
(694)
4.6 out of 5
CallRail
Optimized for quick response
Answer a few questions to help the CallRail community
Have you used CallRail before?
Yes
Star Rating
CallFire
CallFire
CallRail
CallRail
Market Segments
CallFire
CallFire
Small-Business (70.9% of reviews)
CallRail
CallRail
Small-Business (73.4% of reviews)
Entry Level Price
CallFire
CallFire
CallRail
CallRail
$45 monthly fee

CallFire vs CallRail

When assessing the two solutions, reviewers found CallRail easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with CallFire overall.

  • Reviewers felt that CallRail meets the needs of their business better than CallFire.
  • When comparing quality of ongoing product support, CallFire and CallRail provide similar levels of assistance.
  • For feature updates and roadmaps, our reviewers preferred the direction of CallRail over CallFire.
Categories
Shared Categories
CallFire
CallFire
CallRail
CallRail
CallFire and CallRail are categorized as Inbound Call Tracking
Unique Categories
CallFire
CallFire is categorized as Auto Dialer and Mobile Marketing
Pricing
CallFire
CallFire Pricing
PAY AS YOU GO
LITE
$99per month
STARTUP
$199per month
PRO
$599per month
Grow
$299per month
Free Trial Unavailable
CallRail
CallRail Pricing
Call Tracking
$45monthly fee
Lead Center
$30per month per user
Conversation Intelligence
$50monthly fee
Form Tracking
$50monthly fee
Free Trial
Ask a Question

Have questions for CallFire and CallRail?

Start a private conversation.
Ratings
Meets Requirements
CallFire
CallFire
9.0
Responses: 70
CallRail
CallRail
9.1
Responses: 577
Ease of Use
CallFire
CallFire
8.6
Responses: 71
CallRail
CallRail
9.1
Responses: 581
Ease of Setup
CallFire
CallFire
8.7
Responses: 46
CallRail
CallRail
9.1
Responses: 464
Ease of Admin
CallFire
CallFire
9.1
Responses: 46
CallRail
CallRail
9.1
Responses: 469
Quality of Support
CallFire
CallFire
8.9
Responses: 61
CallRail
CallRail
8.9
Responses: 535
Ease of Doing Business With
CallFire
CallFire
9.3
Responses: 45
CallRail
CallRail
9.2
Responses: 465
Product Direction (% positive)
CallFire
CallFire
7.7
Responses: 67
CallRail
CallRail
9.1
Responses: 575
Features
Phone Number Management
Local Phone Numbers
CallFire
CallFire
9.0
Responses: 32
CallRail
CallRail
9.0
Responses: 156
Toll-Free Numbers
CallFire
CallFire
9.1
Responses: 16
CallRail
CallRail
8.7
Responses: 122
Port Existing Numbers
CallFire
CallFire
8.9
Responses: 15
CallRail
CallRail
8.3
Responses: 92
Tracking
Visitor & Keyword Tracking
CallFire
CallFire
9.4
Responses: 18
CallRail
CallRail
8.5
Responses: 143
Dynamic Number Insertion
CallFire
CallFire
9.3
Responses: 12
CallRail
CallRail
9.0
Responses: 136
Multi-Channel Call Attribution
CallFire
CallFire
9.7
Responses: 10
CallRail
CallRail
8.5
Responses: 90
Analytics
Call Data
CallFire
CallFire
8.9
Responses: 29
CallRail
CallRail
8.8
Responses: 155
Call Recording
CallFire
CallFire
9.3
Responses: 32
CallRail
CallRail
9.0
Responses: 148
Advanced Reporting
CallFire
CallFire
8.5
Responses: 16
CallRail
CallRail
8.3
Responses: 133
Conversation Intelligence
CallFire
CallFire
Not enough data available
CallRail
CallRail
7.6
Responses: 28
Call Routing
IVR
CallFire
CallFire
8.9
Responses: 19
CallRail
CallRail
8.3
Responses: 82
Call Scheduling
CallFire
CallFire
9.0
Responses: 21
CallRail
CallRail
8.1
Responses: 71
Geo-Routing
CallFire
CallFire
9.4
Responses: 11
CallRail
CallRail
8.2
Responses: 63
Administration
Martech Integrations
CallFire
CallFire
Not enough data available
CallRail
CallRail
7.0
Responses: 15
Privacy, Security, and Compliance
CallFire
CallFire
Not enough data available
CallRail
CallRail
8.5
Responses: 29
Performance and Reliability
CallFire
CallFire
Not enough data available
CallRail
CallRail
8.2
Responses: 36
Reviewers' Company Size
Reviewers of both CallFire and CallRail were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
CallFire
CallFire
70.9%
CallRail
CallRail
73.4%
Mid-Market
(51-1000 emp.)
CallFire
CallFire
21.5%
CallRail
CallRail
20.3%
Enterprise
(> 1000 emp.)
CallFire
CallFire
7.6%
CallRail
CallRail
6.3%
Reviewers' Industry
CallFire
CallFire Industry
Marketing and Advertising
16.5%
Non-Profit Organization Management
8.9%
Real Estate
7.6%
Education Management
6.3%
Insurance
5.1%
Other
55.7%
CallRail
CallRail Industry
Marketing and Advertising
38.5%
Real Estate
7.5%
Internet
6.4%
Construction
4.1%
Information Technology and Services
3.3%
Other
40.1%
Reviews
Most Helpful Favorable Review
CallFire
Molly G.
User in Non-Profit Organization Management

Callfire is cost effective and easy to use. It is pretty simple to use on both the front and back ends, making it easy to train others on, and easy to administer. I also really like that you can choose different genres of music to listen to while dialing....

CallRail
Camille B.
Agency in Marketing and Advertising

Call recording has allowed us to extract details about customer requests and questions that our clients have never been able to provide. Most recently, we've used the service to tie direct results to specific initiatives for a client. The ultimate goal was...

Most Helpful Critical Review
CallFire
G
Administrator in Non-Profit Organization Management

No transfer option, the user should be able to click a digit and the call forward to a specific number

CallRail
Harmony M.
Agency in Marketing and Advertising

They were unwilling to resolve a payment dispute even though I had ample evidence on my end.

Discussions
CallFire
CallFire Discussions
Monty the Mongoose crying
CallFire has no discussions with answers
CallRail
CallRail Discussions
Annual contract?
1 comment
Offical Response from CallRail
There are no annual contracts at CallRail. All CallRail services are month to month, allowing the flexibility to add or stop service at any time. Read more
Is CallRail integrated in any platforms?
1 comment
Offical Response from CallRail
Yes. CallRail integrates with over 300 platforms including: Google AdWords and Analytics, HubSpot, Marketo, Optimizely, Salesforce.com, Wordpress, and more.Read more
Ho do i continue work in it without shooting doqn
1 comment
Mahmoud  m.
MM
This question makes no sense.Read more
Screenshots
CallRail
CallRail Screenshots
Videos
CallFire
CallFire Videos
No videos provided
CallRail
CallRail Videos
Video Preview
Downloads
CallFire
CallFire Downloads
No downloads provided
Ask CallFire a QuestionContact CallFireAsk CallRail a QuestionContact CallRail
Need help?
I can help.
Kate
Learning about Business Software?
Ask the community
CallFire
CallFire
Optimized for quick response
CallRail
CallRail
Optimized for quick response