Top 10 CallRail Alternatives & Competitors

Top 10 Alternatives to CallRail Recently Reviewed By G2 Community

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CTM
By CTM
4.5/5
(758)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Reviewers say compared to CallRail, CTM is:
Better at support
Better at meeting requirements
Categories in common with CallRail:
Inbound Call Tracking
AI Voice Assistants
Conversation Intelligence
Attribution
Marketing Analytics

WhatConverts
By WhatConverts
4.9/5
(302)
Product Description
Call tracking is the center piece of the WhatConverts solution for agencies and companies that want to see the complete marketing picture. We go beyond phone call tracking to track all marketing through phone calls, web forms, and e-commerce transactions
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Reviewers say compared to CallRail, WhatConverts is:
Better at support
Easier to do business with
More expensive
Categories in common with CallRail:
Inbound Call Tracking
Conversation Intelligence
AI Sales Assistant
Attribution
Marketing Analytics

Aircall
By Aircall
4.4/5
(1,577)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to CallRail, Aircall is:
Slower to reach roi
More expensive
More usable
Categories in common with CallRail:
AI Voice Assistants
Conversation Intelligence
AI Sales Assistant
Outbound Call Tracking
Contact Center

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Salesloft
By Salesloft
4.5/5
(4,287)
Product Description
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.
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Reviewers say compared to CallRail, Salesloft is:
Slower to reach roi
More expensive
Categories in common with CallRail:
Conversation Intelligence
AI Sales Assistant
Outbound Call Tracking

Revenue.io
By Revenue.io
4.7/5
(575)
Product Description
Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter.
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Reviewers say compared to CallRail, Revenue.io is:
Better at support
Easier to do business with
Slower to reach roi
Categories in common with CallRail:
Inbound Call Tracking
Conversation Intelligence
Outbound Call Tracking

Dialpad Connect
By Dialpad
4.4/5
(4,151)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to CallRail, Dialpad Connect is:
Slower to reach roi
More usable
Easier to set up
Categories in common with CallRail:
AI Sales Assistant
Outbound Call Tracking

Kixie PowerCall & SMS
By Kixie
4.8/5
(863)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
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Reviewers say compared to CallRail, Kixie PowerCall & SMS is:
Better at support
More expensive
Better at meeting requirements
Categories in common with CallRail:
Conversation Intelligence
AI Sales Assistant
Outbound Call Tracking
Contact Center

Gong
By Gong
4.7/5
(6,608)
Product Description
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
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Reviewers say compared to CallRail, Gong is:
Slower to reach roi
More expensive
Better at support
Categories in common with CallRail:
Conversation Intelligence
AI Sales Assistant

Talkdesk
By Talkdesk
4.4/5
(2,503)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to CallRail, Talkdesk is:
Slower to reach roi
More expensive
More usable
Categories in common with CallRail:
AI Voice Assistants
Conversation Intelligence
Contact Center
Live Chat