G2 reviewers report that Braze excels in providing a powerful and flexible CRM platform, enabling teams to execute highly personalized, real-time customer journeys at scale. Users appreciate its robust segmentation and event-based triggering capabilities, which enhance multi-channel orchestration.
Users say Storyly stands out for its user-friendly interface, making it easy to create content that resembles popular social media formats like Instagram. This intuitive design helps teams engage customers effectively, as highlighted by feedback on the seamless user journey for creating stories.
Reviewers mention that while Braze offers strong technical capabilities and webhook integrations, some users find it challenging to configure for specific workflows. This can lead to a steeper learning curve compared to Storyly, which is praised for its straightforward setup process.
According to verified reviews, Storyly's customer support is frequently highlighted as exceptional, with users noting the team's availability and responsiveness. In contrast, while Braze's support is rated positively, it doesn't quite match the level of satisfaction reported by Storyly users.
G2 reviewers indicate that Braze has a more extensive feature set, particularly in campaign analysis and audience segmentation, but some users feel that the complexity of these features can be overwhelming. Storyly, on the other hand, offers a more streamlined experience that may appeal to teams looking for simplicity over extensive functionality.
Users report that both platforms have their strengths in optimization and integrations, but Storyly's ease of use and setup often leads to quicker implementation times. This can be a significant advantage for teams needing to get up and running without extensive training or configuration.
Pricing
Entry-Level Pricing
Braze
No pricing available
Storyly
No pricing available
Free Trial
Braze
Free Trial is available
Storyly
Free Trial is available
Ratings
Meets Requirements
8.5
966
8.7
219
Ease of Use
8.3
1,174
9.1
224
Ease of Setup
7.6
653
9.0
161
Ease of Admin
8.5
358
9.2
122
Quality of Support
8.5
916
9.6
220
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