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Blue Triangle
Blue Triangle
(14)
4.8 out of 5
Blue Triangle
By Blue Triangle Technologies
Glassbox
Glassbox
(804)
4.9 out of 5
Glassbox
By Glassbox
Optimized for quick response
At a Glance
Blue Triangle
Blue Triangle
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (61.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Blue Triangle
Glassbox
Glassbox
Star Rating
(804)4.9 out of 5
Market Segments
Enterprise (78.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Glassbox
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Glassbox excels in user experience, with a high satisfaction rating and a user-friendly interface. Users appreciate its ability to automatically capture large pools of user data without the need for tagging, making it easy to generate analytical reports.
  • According to verified reviews, Blue Triangle stands out for its robust integration capabilities, allowing users to consolidate multiple KPIs across departments. This feature is particularly useful for identifying potential issues affecting overall performance.
  • Users say that Glassbox provides a comprehensive view of user behavior through its visual session replay feature. This capability enables quick identification of user interaction issues, enhancing the overall digital experience.
  • Reviewers mention that Blue Triangle offers exceptional governance and control over third-party tags in real-time, which is instrumental in targeting trouble areas on websites. This level of detail helps improve site performance and user experience.
  • G2 reviewers highlight that while both products have high-quality support, Blue Triangle receives perfect scores for its support quality, indicating a strong commitment to customer service and partnership in business.
  • Users report that Glassbox's ease of setup and administration is a significant advantage, with many finding the onboarding process straightforward and intuitive, which can be a crucial factor for teams looking to implement a new solution quickly.
Pricing
Entry-Level Pricing
Blue Triangle
No pricing available
Glassbox
No pricing available
Free Trial
Blue Triangle
Free Trial is available
Glassbox
Free Trial is available
Ratings
Meets Requirements
9.1
13
9.8
736
Ease of Use
8.7
13
9.7
738
Ease of Setup
8.3
7
9.8
473
Ease of Admin
8.6
6
9.8
343
Quality of Support
10.0
13
9.8
735
Has the product been a good partner in doing business?
10.0
6
9.9
347
Product Direction (% positive)
10.0
13
9.9
727
Features by Category
Digital AnalyticsHide 31 FeaturesShow 31 Features
8.6
8
9.9
665
Metrics
8.3
7
9.9
572
8.9
6
9.9
566
8.9
6
9.9
560
9.0
7
9.9
564
8.1
7
9.9
559
8.9
6
9.9
545
7.5
6
9.9
541
9.2
6
9.9
546
8.6
7
9.9
541
Reporting
8.8
8
9.9
554
8.6
7
9.9
540
9.3
5
9.8
532
8.3
6
9.9
532
9.2
8
9.9
528
8.6
6
9.9
520
8.3
8
9.9
532
Other
6.7
6
9.9
522
Not enough data
9.9
505
9.4
8
9.9
503
8.1
6
9.9
497
9.0
7
9.9
490
Feature Not Available
9.8
486
8.8
7
9.9
488
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Administration
8.3
5
9.9
516
Not enough data
9.9
492
9.0
8
9.9
530
9.3
7
9.8
518
Mobile App AnalyticsHide 14 FeaturesShow 14 Features
Not enough data
10.0
549
User Identification
Not enough data
9.9
478
Not enough data
10.0
481
Not enough data
10.0
485
Tracking & Reporting
Not enough data
10.0
472
Not enough data
10.0
471
Not enough data
10.0
468
Not enough data
9.9
465
Not enough data
10.0
474
Not enough data
10.0
468
Metrics
Not enough data
10.0
457
Not enough data
9.9
469
Not enough data
10.0
470
Not enough data
10.0
467
Not enough data
9.9
470
Session ReplayHide 10 FeaturesShow 10 Features
Not enough data
9.7
597
User Behavior
Not enough data
9.8
518
|
Verified
Not enough data
9.8
514
|
Verified
Not enough data
9.8
515
|
Verified
A/B Testing
Not enough data
9.8
501
|
Verified
Not enough data
9.8
506
Not enough data
9.8
526
|
Verified
Not enough data
9.9
494
|
Verified
Visitor Information
Not enough data
9.8
540
|
Verified
Not enough data
9.8
561
|
Verified
Agentic AI - Session Replay
Not enough data
8.5
11
Website SecurityHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Threat Protection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Product AnalyticsHide 12 FeaturesShow 12 Features
Not enough data
9.8
483
Product Analytics
Not enough data
10.0
449
Not enough data
9.9
449
Not enough data
9.9
450
Not enough data
10.0
452
Not enough data
9.9
457
Not enough data
10.0
451
Not enough data
9.9
468
Not enough data
10.0
445
Agentic AI - Product Analytics
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.2
6
Not enough data
10.0
6
E-Commerce AnalyticsHide 15 FeaturesShow 15 Features
Not enough data
10.0
322
Analytics
Not enough data
10.0
294
Not enough data
10.0
297
Not enough data
10.0
293
Not enough data
10.0
297
Not enough data
10.0
295
Not enough data
10.0
311
Administration
Not enough data
10.0
307
Not enough data
10.0
290
Not enough data
10.0
290
Generative AI
Not enough data
10.0
58
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Website MonitoringHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
Not enough data
10.0
448
Experience
Not enough data
10.0
435
Not enough data
9.9
437
Not enough data
9.9
437
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.9
407
Not enough data
9.9
431
Not enough data
9.9
430
Performance
Not enough data
10.0
430
Not enough data
10.0
432
Not enough data
10.0
429
Not enough data
10.0
430
Customer Journey MappingHide 6 FeaturesShow 6 Features
Not enough data
9.8
344
Platform Basics
Not enough data
9.9
339
Not enough data
9.9
340
Not enough data
9.9
333
Not enough data
9.9
335
Not enough data
10.0
163
Agentic AI - Customer Journey Mapping
Not enough data
9.0
7
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
9.8
513
Platform Basics
Not enough data
9.9
471
|
Verified
Not enough data
9.8
475
|
Verified
Platform Data
Not enough data
9.9
472
|
Verified
Not enough data
9.9
470
|
Verified
Not enough data
9.9
476
|
Verified
Not enough data
9.9
473
|
Verified
Platform Additional Functionality
Not enough data
9.8
473
|
Verified
Not enough data
9.9
466
|
Verified
Not enough data
9.9
477
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
10.0
6
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
10.0
6
Feedback AnalyticsHide 12 FeaturesShow 12 Features
Not enough data
9.8
218
Feedback Management
Not enough data
9.9
211
Not enough data
9.9
211
Not enough data
9.9
211
Feedback Analysis
Not enough data
9.9
212
Not enough data
9.7
209
Not enough data
9.9
211
Feedback Sources
Not enough data
9.9
210
Not enough data
9.9
212
Not enough data
9.4
210
Not enough data
9.9
209
Generative AI
Not enough data
9.8
67
Not enough data
Feature Not Available
Digital Accessibility PlatformsHide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Digital Accessibility Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Accessibility ToolsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Digital Accessibility Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
Not enough data
10.0
304
Generative AI
Not enough data
10.0
62
Not enough data
Feature Not Available
Survey Management
Not enough data
10.0
290
Not enough data
10.0
270
Not enough data
10.0
269
Not enough data
9.6
264
Process Management
Not enough data
10.0
264
Not enough data
10.0
266
Not enough data
10.0
268
Not enough data
10.0
280
System Management
Not enough data
10.0
243
Not enough data
10.0
238
Heatmap ToolsHide 15 FeaturesShow 15 Features
Not enough data
9.9
499
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
9.9
480
Not enough data
9.9
481
Not enough data
9.9
466
Not enough data
9.9
464
Not enough data
9.9
467
Reporting
Not enough data
10.0
467
Not enough data
9.9
466
Not enough data
9.9
467
Not enough data
10.0
460
Marketing AnalyticsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile AnalyticsHide 5 FeaturesShow 5 Features
Not enough data
10.0
496
Metrics
Not enough data
10.0
457
Not enough data
9.9
469
Not enough data
10.0
470
Not enough data
10.0
467
Not enough data
9.9
470
Mobile App OptimizationHide 15 FeaturesShow 15 Features
Not enough data
10.0
495
Variation Testing
Not enough data
10.0
429
Not enough data
10.0
428
Not enough data
10.0
431
Not enough data
10.0
436
Not enough data
10.0
427
Not enough data
10.0
430
Reporting
Not enough data
10.0
459
Not enough data
10.0
456
Personalization
Not enough data
10.0
445
Not enough data
10.0
428
Not enough data
10.0
425
Administration
Not enough data
10.0
426
Not enough data
10.0
428
Not enough data
10.0
429
Not enough data
10.0
429
Categories
Categories
Shared Categories
Blue Triangle
Blue Triangle
Glassbox
Glassbox
Blue Triangle and Glassbox are categorized as Digital Experience Monitoring (DEM) and Digital Analytics
Unique Categories
Blue Triangle
Glassbox
Reviews
Reviewers' Company Size
Blue Triangle
Blue Triangle
Small-Business(50 or fewer emp.)
7.7%
Mid-Market(51-1000 emp.)
30.8%
Enterprise(> 1000 emp.)
61.5%
Glassbox
Glassbox
Small-Business(50 or fewer emp.)
4.5%
Mid-Market(51-1000 emp.)
17.3%
Enterprise(> 1000 emp.)
78.3%
Reviewers' Industry
Blue Triangle
Blue Triangle
Retail
30.8%
Oil & Energy
7.7%
Leisure, Travel & Tourism
7.7%
Hospitality
7.7%
Furniture
7.7%
Other
38.5%
Glassbox
Glassbox
Financial Services
37.2%
Insurance
11.5%
Retail
11.1%
Telecommunications
6.3%
Banking
3.6%
Other
30.3%
Alternatives
Blue Triangle
Blue Triangle Alternatives
Dynatrace
Dynatrace
Add Dynatrace
Google Analytics
Google Analytics
Add Google Analytics
Adobe Analytics
Adobe Analytics
Add Adobe Analytics
Datadog
Datadog
Add Datadog
Glassbox
Glassbox Alternatives
Contentsquare
Contentsquare
Add Contentsquare
Heap
Heap
Add Heap
Fullstory
Fullstory
Add Fullstory
Mouseflow
Mouseflow
Add Mouseflow
Discussions
Blue Triangle
Blue Triangle Discussions
Addis Ababa
1 Comment
SUSMITHA M.
SM
GoodRead more
Monty the Mongoose crying
Blue Triangle has no more discussions with answers
See all discussions
Glassbox
Glassbox Discussions
When do we get to utilize Customer Journey Maps?
2 Comments
Official Response from Glassbox
Hi Farukh, thanks for asking. Augmented Journey Maps (AJM) is indeed one of our most valuable - and highly anticipated - features. With your impending...Read more
Can you configure struggle scores based on a journey type
2 Comments
David G.
DG
Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager - or reach out to me directly if you like and I will...Read more
What is the best way to insights which are only relevant to me
1 Comment
David G.
DG
Hey Joe - we do! in our latest release you can see Business insights, Engagement insights, Experience Insight, and Technical insights - so you can choose the...Read more
See all discussions
Ask Blue Triangle a QuestionContact Blue Triangle
Ask Glassbox a QuestionContact Glassbox

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Blue Triangle
Blue Triangle
Glassbox
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Optimized for quick response