G2 reviewers report that NetSuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Blackbaud eTapestry. Users appreciate its robust features for finance and accounting operations, such as invoicing and reporting, which are essential for daily tasks.
Users say that the implementation process for NetSuite is generally smooth, with many highlighting its intuitive onboarding wizard that helps new users get up to speed quickly. In contrast, Blackbaud eTapestry has received less recent feedback, indicating potential challenges in user experience during setup.
Reviewers mention that NetSuite's reporting capabilities are a standout feature, with users praising its ability to provide real-time data visibility and detailed metadata. This is particularly beneficial for organizations needing comprehensive insights into their operations, while eTapestry's reporting features are seen as less advanced.
According to verified reviews, Blackbaud eTapestry shines in its customizability, allowing users to tailor the platform to their specific fundraising needs. Users appreciate the ease of organizing goals and reports, which is crucial for nonprofits, although they note that it may not be as feature-rich as NetSuite.
Users highlight that NetSuite's quality of support is generally rated higher, with many finding the assistance helpful for navigating complex features. In comparison, while Blackbaud eTapestry offers support, some users feel it could be improved to better address their inquiries and challenges.
Reviewers indicate that NetSuite's comprehensive approach to donor management, including features for tracking donations and managing grants, is a significant advantage. Blackbaud eTapestry does provide similar functionalities, but users often feel it lacks the depth and integration that NetSuite offers for larger organizations.
Pricing
Entry-Level Pricing
Blackbaud eTapestry
No pricing available
NetSuite
No pricing available
Free Trial
Blackbaud eTapestry
No trial information available
NetSuite
Free Trial is available
Ratings
Meets Requirements
7.2
88
8.1
3,321
Ease of Use
6.0
89
7.5
3,778
Ease of Setup
6.3
42
6.5
2,475
Ease of Admin
6.2
49
7.4
1,857
Quality of Support
6.8
84
7.0
3,088
Has the product been a good partner in doing business?
In my opinion is the best software for Accounting.Read more
How do I pull financials for the same period year over year
3 Comments
KH
Run the report you want, hit 'customize', select edit columns along the top grey bar, expand "Financial" under the Add Fields menu, drag and drop "Amount"...Read more
How can I have my invoices send out automatically?
3 Comments
LW
We use Advanced Billing to establish billing schedules which allow you to specify a number a variables for billing purposes. For example, we offer a number...Read more
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