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At a Glance
BigTime
BigTime
Star Rating
(1,547)4.5 out of 5
Market Segments
Small-Business (80.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plans
Otter.ai
Otter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plans

BigTime vs Otter.ai

When assessing the two solutions, reviewers found Otter.ai easier to use and set up. However, BigTime is easier to administer. Reviewers also preferred doing business with BigTime overall.

  • Reviewers felt that BigTime meets the needs of their business better than Otter.ai.
  • When comparing quality of ongoing product support, reviewers felt that BigTime is the preferred option.
  • When assessing product direction, BigTime and Otter.ai received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Browse all 4 pricing plans
Otter.ai
Basic
Free
1 User
Browse all 4 pricing plans
Free Trial
BigTime
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
8.8
1,326
8.7
372
Ease of Use
8.7
1,350
9.0
377
Ease of Setup
8.2
927
9.0
271
Ease of Admin
8.7
922
8.6
88
Quality of Support
9.2
1,255
8.4
238
Has the product been a good partner in doing business?
9.1
921
8.6
81
Product Direction (% positive)
8.8
1,295
8.8
361
Features by Category
7.9
1,051
Not enough data
Expense Reports
8.7
520
Not enough data
7.9
236
Not enough data
8.1
281
Not enough data
8.5
352
Not enough data
8.6
382
Not enough data
7.4
133
Not enough data
7.8
210
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
200
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile
8.6
349
Not enough data
8.4
293
Not enough data
Feature Not Available
Not enough data
Platform
6.9
137
Not enough data
8.0
280
Not enough data
Administration
7.3
117
Not enough data
Administration
8.4
693
Not enough data
8.4
693
Not enough data
8.1
546
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
819
Not enough data
8.1
518
Not enough data
7.6
342
Not enough data
8.8
787
Not enough data
8.2
576
Not enough data
7.7
361
Not enough data
7.9
391
Not enough data
Tasks
8.6
297
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
8.0
260
|
Verified
Not enough data
7.8
241
|
Verified
Not enough data
7.6
218
|
Verified
Not enough data
7.9
229
Not enough data
7.7
235
|
Verified
Not enough data
7.9
232
|
Verified
Not enough data
Projects
8.1
249
|
Verified
Not enough data
7.7
227
|
Verified
Not enough data
7.4
215
|
Verified
Not enough data
7.8
227
|
Verified
Not enough data
7.8
247
|
Verified
Not enough data
8.3
287
|
Verified
Not enough data
7.5
219
|
Verified
Not enough data
7.9
267
|
Verified
Not enough data
7.5
206
|
Verified
Not enough data
8.9
328
|
Verified
Not enough data
7.6
197
|
Verified
Not enough data
Resource Management
7.8
212
|
Verified
Not enough data
8.1
238
|
Verified
Not enough data
8.0
243
|
Verified
Not enough data
Project Monitoring
7.8
202
|
Verified
Not enough data
7.8
229
|
Verified
Not enough data
8.2
272
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
6.2
64
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
72
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant MessagingHide 15 FeaturesShow 15 Features
Not enough data
8.9
12
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
8.3
90
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
7.7
64
Not enough data
Planning
7.5
46
Not enough data
7.8
52
Not enough data
7.7
50
Not enough data
Optimization
7.9
55
Not enough data
7.6
51
Not enough data
7.3
49
Not enough data
Professional Services AutomationHide 35 FeaturesShow 35 Features
8.0
169
Not enough data
Customer Management
8.5
121
|
Verified
Not enough data
8.0
82
|
Verified
Not enough data
7.5
71
|
Verified
Not enough data
7.9
84
|
Verified
Not enough data
Project Management
8.3
108
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.1
99
|
Verified
Not enough data
8.3
106
|
Verified
Not enough data
Accounting
8.2
101
Not enough data
8.5
117
|
Verified
Not enough data
8.0
98
Not enough data
8.4
118
|
Verified
Not enough data
8.6
122
|
Verified
Not enough data
Portfolio Management
8.0
82
Not enough data
8.2
81
Not enough data
7.7
75
Not enough data
8.1
74
Not enough data
Analytics
8.2
90
|
Verified
Not enough data
8.3
131
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.2
112
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Platform
8.2
80
|
Verified
Not enough data
8.0
69
|
Verified
Not enough data
8.7
124
|
Verified
Not enough data
7.9
109
|
Verified
Not enough data
7.4
75
|
Verified
Not enough data
Generative AI
6.5
9
Not enough data
6.5
9
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
201
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
7.8
317
Not enough data
Bill Generation
8.0
243
Not enough data
8.3
217
Not enough data
7.7
176
Not enough data
Bill Processing
7.7
188
Not enough data
8.0
202
Not enough data
8.2
235
Not enough data
Integration
8.2
241
Not enough data
7.8
202
Not enough data
7.1
153
Not enough data
Agentic AI - Billing
6.9
6
Not enough data
Not enough data
8.2
180
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Not enough data
8.4
17
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
Not enough data
9.0
28
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
Not enough data
8.2
68
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
8.3
1,052
Not enough data
Time Tracking
9.3
904
Not enough data
9.1
866
Not enough data
9.0
804
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile Time Tracking
9.1
757
Not enough data
Administration
8.4
693
Not enough data
8.4
693
Not enough data
8.1
546
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
819
Not enough data
8.1
518
Not enough data
7.6
342
Not enough data
8.8
787
Not enough data
8.2
576
Not enough data
7.7
361
Not enough data
Categories
Categories
Shared Categories
BigTime
BigTime
Otter.ai
Otter.ai
BigTime and Otter.ai share no categories
Reviews
Reviewers' Company Size
BigTime
BigTime
Small-Business(50 or fewer emp.)
80.6%
Mid-Market(51-1000 emp.)
16.6%
Enterprise(> 1000 emp.)
2.8%
Otter.ai
Otter.ai
Small-Business(50 or fewer emp.)
73.8%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
6.2%
Reviewers' Industry
BigTime
BigTime
Accounting
14.0%
Architecture & Planning
10.3%
Civil Engineering
9.6%
Information Technology and Services
6.5%
Management Consulting
5.7%
Other
53.8%
Otter.ai
Otter.ai
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Alternatives
BigTime
BigTime Alternatives
Accelo
Accelo
Add Accelo
BQE CORE
BQE CORE
Add BQE CORE
Scoro
Scoro
Add Scoro
Avaza
Avaza
Add Avaza
Otter.ai
Otter.ai Alternatives
Fathom
Fathom
Add Fathom
Fellow
Fellow
Add Fellow
tl;dv
tl;dv
Add tl;dv
Grain
Grain
Add Grain
Discussions
BigTime
BigTime Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
Jenn S.
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
Do you have a Mobile App?
1 Comment
SC
Yes, available for iphone and androidRead more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction. Traditionally, this would be handled by the accounting package and issued...Read more
Otter.ai
Otter.ai Discussions
What is Otter.ai used for?
2 Comments
Alexandra N.
AN
TranscriptionRead more
What does otter AI do?
2 Comments
Franklin T.
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
Rachel D.
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more