# How do I show a credit for an invoice that was paid in a previous cycle?

Task was accidentally billed twice (Fixed Fee) and customer paid twice. Customer did not respond to request to correct for a month, so new invoices on the project have gone out. Need to show that customer wants us to keep the double billed payment and issue a credit to them for future invoices,

##### Post Metadata
- Posted at: almost 7 years ago
- Author title: Office Manager/Admin
- Net upvotes: 1


## Comments
### Comment 1

Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.  
Traditionally, this would be handled by the accounting package and issued outside of BigTime.
I am not sure if BigTime handles syncing this transaction type to gain visibility in BigTime.

##### Comment Metadata
- Posted at: over 6 years ago




## Related Product
[BigTime](https://www.g2.com/products/bigtime/reviews)

## Related Category
[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)

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