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At a Glance
Market Segments
Small-Business (41.3% of reviews)
Mid-Market (35.2% of reviews)
Entry-Level Pricing
Starting at $29.99 2 License Per Month
$6.00 1 User Per Month
Adobe Acrobat
Star Rating
(4,323)4.5 out of 5
Market Segments
Small-Business (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.99 2 License Per Month
Free Trial is available
Browse all 3 pricing plansMicrosoft 365
Star Rating
(5,664)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a higher G2 Score compared to Adobe Acrobat. Users appreciate the comprehensive suite of applications, highlighting the ease of navigation and the convenience of accessing tools like email and chat seamlessly.
- According to verified reviews, Microsoft 365's implementation process is praised for its intuitive onboarding, making it easier for users to get started. In contrast, while Adobe Acrobat is recognized for its reliability with PDFs, some users find the setup process less straightforward.
- Users say that Microsoft 365 offers superior multi-user collaboration features, with many highlighting the effectiveness of real-time communication tools. This is particularly beneficial for teams working on projects together, whereas Adobe Acrobat's collaboration capabilities are seen as more limited.
- Reviewers mention that Adobe Acrobat shines in its document handling, especially for PDFs. Users appreciate its user-friendly interface and robust features like form handling and text recognition, which enhance their experience when working with PDF files.
- G2 reviewers highlight that Microsoft 365 provides a broader range of applications and features, including advanced AI tools like Copilot, which users find incredibly helpful for productivity. Adobe Acrobat, while strong in PDF management, lacks the same level of integrated AI capabilities.
- According to recent feedback, both products receive positive remarks for their support quality, but Microsoft 365 edges out slightly with a higher satisfaction score. Users feel that the support provided is responsive and effective, which is crucial for day-to-day usability.
Pricing
Entry-Level Pricing
Adobe Acrobat
Acrobat Studio for teams
Starting at $29.99
2 License Per Month
The essential productivity solution with a complete set of PDF tools, PDF Spaces, Acrobat AI Assistant, and Adobe Express Premium, plus admin features.
- Available on desktop, web, and mobile
- View, print, share, and comment
- Edit text and images, plus export, protect, and organize documents
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
Adobe Acrobat
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
9.2
2,984
9.3
4,683
Ease of Use
8.8
3,248
9.0
4,733
Ease of Setup
9.0
990
8.9
1,293
Ease of Admin
8.7
474
8.7
962
Quality of Support
8.4
2,209
8.5
3,952
Has the product been a good partner in doing business?
8.8
445
8.8
935
Product Direction (% positive)
8.4
2,888
8.8
4,619
Features by Category
Signature Process
9.3
511
Not enough data
8.3
428
Not enough data
8.7
464
Not enough data
8.7
451
Not enough data
8.8
441
Not enough data
8.5
393
Not enough data
8.5
406
Not enough data
8.9
459
Not enough data
Agentic AI - E-Signature
7.5
111
Not enough data
8.0
109
Not enough data
7.7
112
Not enough data
7.6
110
Not enough data
7.4
111
Not enough data
7.4
111
Not enough data
Security and Scalability
8.9
406
Not enough data
8.9
425
Not enough data
8.7
406
Not enough data
Platform
8.5
368
Not enough data
8.5
385
Not enough data
8.5
338
Not enough data
9.0
396
Not enough data
8.2
329
Not enough data
File Management
Not enough data
9.3
181
Not enough data
9.3
179
Not enough data
9.4
178
Not enough data
9.0
172
Not enough data
8.9
173
Agentic AI - Cloud Content Collaboration
Not enough data
8.7
77
Not enough data
8.7
76
Not enough data
8.9
77
Collaboration
Not enough data
9.2
177
Not enough data
9.5
177
Not enough data
9.1
177
Not enough data
8.8
173
Administration
Not enough data
9.2
171
Not enough data
9.2
171
Not enough data
9.1
168
Not enough data
8.9
169
Not enough data
8.8
164
Not enough data
9.4
173
Platform
Not enough data
9.3
185
Not enough data
8.9
179
Not enough data
9.0
180
Not enough data
8.8
181
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.5
180
Not enough data
9.2
182
Not enough data
8.8
178
Business Instant Messaging
Not enough data
9.1
180
Not enough data
9.2
179
Business Instant Messaging
Not enough data
9.1
179
Not enough data
9.2
182
Not enough data
9.0
176
Generative AI - Business Instant Messaging
Not enough data
8.7
133
AI - Business Instant Messaging
Not enough data
8.6
132
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Agentic AI - Business Instant Messaging
Not enough data
8.6
85
Not enough data
8.5
85
Organization
9.1
594
Not enough data
9.1
622
Not enough data
8.9
597
Not enough data
8.7
589
Not enough data
Editing
8.8
597
Not enough data
8.9
663
Not enough data
9.2
632
Not enough data
8.8
599
Not enough data
8.7
580
Not enough data
Operating System
9.0
534
Not enough data
8.6
456
Not enough data
Feature Not Available
Not enough data
Security
Feature Not Available
Not enough data
8.9
328
Not enough data
9.1
328
Not enough data
Conversion
9.3
365
Not enough data
8.6
302
Not enough data
8.6
299
Not enough data
Logistics
8.5
296
Not enough data
9.0
355
Not enough data
9.1
334
Not enough data
Agentic AI - File Converter
8.0
102
Not enough data
Presenter Tools
Not enough data
8.9
125
Not enough data
8.5
126
Not enough data
8.2
123
Not enough data
8.6
123
Conferencing Options
Not enough data
8.9
129
Not enough data
9.0
127
Not enough data
9.0
131
Application Tools
Not enough data
8.9
121
Not enough data
8.6
123
Not enough data
8.8
123
Agentic AI - Screen Sharing
Not enough data
8.1
38
Platform Basics
Not enough data
8.7
163
Not enough data
8.8
163
Not enough data
9.1
163
Platform Content
Not enough data
8.8
164
Not enough data
8.3
163
Not enough data
8.6
156
Not enough data
9.1
160
Platform Additional Functionality
Not enough data
8.9
157
Not enough data
8.9
157
Not enough data
9.1
164
Generative AI
Not enough data
8.2
109
Not enough data
7.9
107
Not enough data
7.4
106
Not enough data
8.0
108
Not enough data
7.2
105
Not enough data
7.9
106
Not enough data
7.6
104
Inbox Tools
Not enough data
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Coordination Tools
Not enough data
9.2
212
Not enough data
9.0
208
Not enough data
8.7
206
Software Options
Not enough data
9.3
212
Not enough data
8.8
212
Email Client - Agentic AI
Not enough data
8.3
78
Not enough data
8.2
78
Calculating
Not enough data
9.2
182
Not enough data
9.1
181
Insights
Not enough data
8.7
180
Not enough data
9.1
178
Editing
Not enough data
8.8
179
Not enough data
8.8
177
Not enough data
8.9
176
Functionality
Not enough data
8.5
176
Not enough data
8.9
178
Not enough data
9.0
174
Not enough data
9.1
177
Applications
Not enough data
9.3
1288
Not enough data
9.1
1217
Not enough data
8.8
1201
Collaboration
Not enough data
9.0
1191
Not enough data
8.8
1097
Not enough data
8.7
1157
Management
Not enough data
8.8
1178
Not enough data
9.1
1232
Not enough data
9.2
1263
Agentic AI - Office Suites
Not enough data
8.1
126
Not enough data
8.1
128
Data Sources
8.7
285
Not enough data
8.2
260
Not enough data
9.1
298
Not enough data
Generation
8.6
281
Not enough data
8.1
258
Not enough data
8.6
107
Not enough data
Delivery
8.6
269
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
164
Not enough data
8.1
166
Not enough data
7.9
165
Not enough data
8.0
164
Not enough data
Agentic AI - Document Generation
7.5
71
Not enough data
Collaboration Tools
Not enough data
9.1
194
Not enough data
9.1
192
Not enough data
8.6
188
Not enough data
9.2
190
Not enough data
9.2
190
Meeting Coordination
Not enough data
9.2
196
Not enough data
9.0
191
Not enough data
9.1
191
Not enough data
9.1
186
Software Type
Not enough data
9.0
194
Not enough data
9.1
191
Not enough data
9.2
192
Agentic AI - Video Conferencing
Not enough data
8.5
77
Not enough data
8.4
76
Not enough data
8.3
76
Survey Management
Not enough data
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Survey Customization
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Survey Insights
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Agentic AI - Survey
Not enough data
9.2
12
Not enough data
8.6
12
Not enough data
8.8
12
Calendar View
Not enough data
9.0
203
Not enough data
8.9
206
Shared Calendar
Not enough data
9.0
204
Not enough data
8.9
204
Accessibility
Not enough data
8.8
196
Not enough data
8.7
197
Integration
Not enough data
8.9
198
Not enough data
8.8
201
Not enough data
8.9
199
Notifications
Not enough data
9.0
201
Not enough data
8.6
198
Generative AI
Not enough data
7.8
140
Not enough data
8.0
136
Not enough data
7.9
135
Agentic AI - Calendar
Not enough data
7.7
73
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Personalization
Not enough data
8.6
109
Not enough data
8.9
109
Integrations
Not enough data
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Generative AI
Not enough data
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Design
8.5
360
8.8
234
8.5
570
8.9
236
Feature Not Available
8.7
233
Collaboration
8.3
560
9.2
236
8.1
517
9.2
236
File Types
9.1
665
9.4
241
9.0
662
9.1
239
8.4
519
8.6
231
Edit & Revise
8.6
611
8.9
240
8.3
290
8.8
235
8.8
653
9.2
239
Integrate & Embed
8.0
466
8.8
233
8.3
507
8.6
232
8.5
551
8.9
235
Operating System
9.1
624
9.4
237
8.8
489
8.5
230
Feature Not Available
7.9
222
Generative AI
8.1
248
8.1
176
8.1
249
8.2
176
7.8
245
7.8
172
7.7
247
8.0
175
7.7
243
7.9
170
Agentic AI - Document Creation
7.8
125
8.4
92
Sorting & Filtering
Not enough data
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
214
Integrations
Not enough data
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Time Management
Not enough data
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Generative AI
Not enough data
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Agentic AI - Email Management
Not enough data
8.6
89
Not enough data
8.6
89
Categories
Categories
Shared Categories
Adobe Acrobat and Microsoft 365 are categorized as Document Creation
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Adobe Acrobat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.4%
Higher Education
5.1%
Marketing and Advertising
5.1%
Computer Software
4.8%
Education Management
3.7%
Other
74.0%
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
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