G2 reviewers report that Acumatica excels in providing a user-friendly interface, making it easier for users to navigate and manage their business operations. One user highlighted the intuitive design, stating that it allows for quick access to deal status and next steps without jumping between systems.
Users say that Epsilon3 is particularly effective for organizing and tracking procedures within larger organizations. Reviewers appreciate the ability to create and store procedures with split permissions, ensuring that only select individuals can edit them, which enhances security and accountability.
According to verified reviews, Acumatica's implementation process is praised for its speed and efficiency. Users have noted that the onboarding wizard is intuitive, allowing for a smoother transition and quicker adaptation to the software compared to Epsilon3, which may require more time to set up.
Reviewers mention that while Acumatica offers robust features for managing sales and financial data, some users feel it could be more customizable to fit specific workflows. In contrast, Epsilon3 users appreciate its straightforward checklist feature, which helps them meticulously track processes and responsibilities.
Users highlight that Acumatica's support quality is generally good, but it may not match the high ratings that Epsilon3 receives in this area. Epsilon3 users have reported a more responsive support team, which can be crucial for organizations that rely heavily on timely assistance.
G2 reviewers indicate that Acumatica has a stronger overall satisfaction score, reflecting its ability to meet a wider range of business needs effectively. Users have noted the potential for growth and configuration options, which are instrumental in adapting the software to evolving business requirements.
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Why should I use Acumatica SaaS (public cloud) instead of a private cloud version and host it on my own?
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Official Response from Acumatica
Acumatica SaaS includes a range of benefits that come standard with your subscription. These benefits are provided by Acumatica using Amazon Web Services...Read more
Can I use separate databases to track my companies?
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Official Response from Acumatica
No, all you need is a single database. Each Acumatica SaaS subscription is housed in a single database where you can track financials separately for an...Read more
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