G2 reviewers report that Accelo excels in user satisfaction, boasting a higher overall rating compared to Workamajig. Users appreciate how Accelo integrates various functions like CRM, Help Desk, and Project Management into one platform, which streamlines operations and reduces the need to switch between multiple applications.
According to verified reviews, Accelo's ease of use is a significant advantage, with users highlighting its intuitive interface and quick onboarding process. This is contrasted by Workamajig, where some users have noted challenges with setup and navigation, making it less user-friendly for new adopters.
Reviewers mention that Accelo's automation features significantly reduce manual tasks, which helps in minimizing errors and saving time. Users have praised its ability to automate recurring tasks, enhancing productivity. In comparison, while Workamajig offers a comprehensive suite of tools, some users feel it lacks the same level of automation efficiency.
Users say that Accelo's support quality is notably high, with many praising the responsiveness and helpfulness of the support team. This is a strong point against Workamajig, where users have reported a slightly lower satisfaction with support services, indicating room for improvement in this area.
Reviewers highlight that Accelo's project tracking and reporting capabilities are robust, allowing teams to stay on top of deadlines and deliverables effectively. Users have expressed satisfaction with features like time tracking and project budgeting. Workamajig, while also offering these features, has received mixed feedback regarding their effectiveness and ease of use.
According to recent user feedback, Accelo's integration capabilities with other platforms are a standout feature, promoting a highly streamlined workflow. Users appreciate how this integration supports their business growth. In contrast, while Workamajig provides a comprehensive toolset, some users feel it could benefit from improved integration options to enhance overall functionality.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
Where is the best place learn how to use Workamajig more efficiently.
2 Comments
EC
support.workamajig.com & our YouTube channelRead more
Once the program is installed and working, what type of support is available to me?
1 Comment
RS
Each client is assigned a manager who is available to help with support. A support ticket can be opened with the support team and there is a great help guide...Read more
Can I use Workamajig on my mobile device?
1 Comment
EC
Yes! Workamajig works on all mobile devices & tablets. Read more
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