# Workamajig Reviews **Vendor:** Workamajig **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 296 ## About Workamajig Workamajig Platinum offers all-in-one software solution for creative agencies and in-house teams with Project Management, Resource Management, Collaboration, Digital Proofing, Finance & Billing, CRM, & more all in one beautiful easy-to-use system. ## Workamajig Pros & Cons **What users like:** - Users find **Workamajig easy to use** for time entry, project reviews, and financial reporting, streamlining project management. (11 reviews) - Users value the **customization options** in Workamajig, enabling tailored solutions for diverse workflows and requirements. (8 reviews) - Users value the **customizability** of Workamajig, allowing tailored solutions for their unique company workflows. (6 reviews) - Users enjoy the **time-saving features** of Workamajig, significantly easing project planning and enhancing work-life balance. (6 reviews) - Users value the **comprehensive features** of Workamajig, enabling complete customization for their unique business needs. (5 reviews) - Project Management (5 reviews) - Easy Tracking (4 reviews) - Intuitive (4 reviews) - Report Generation (4 reviews) - Team Collaboration (4 reviews) **What users dislike:** - Users find the **complex usability** of Workamajig frustrating, as navigating and learning the system can be challenging. (6 reviews) - Users find the **large learning curve** of Workamajig overwhelming, but training helps navigate the software effectively. (6 reviews) - Users find the **poor design** of Workamajig lacks creativity and visual appeal, affecting usability and experience. (5 reviews) - Users find the **user interface lacking** , making it challenging and unintuitive for team members to navigate. (5 reviews) - Users find the **steep learning curve** of Workamajig challenging, hindering full adoption and workflow integration. (4 reviews) - Training Deficiency (4 reviews) - Color Limitations (3 reviews) - Complex UI (3 reviews) - Users find the **missing payroll functionality** and lack of integration with other tools quite limiting in Workamajig. (3 reviews) - Organization Difficulties (3 reviews) ## Workamajig Reviews ### 1. All Project Deliverables and Conversations in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Sheri M. | Managing Director, Creative, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** I like keeping all items about the project located in one place - Deliverables for proofing, Conversations vs. lots of emails. If someone is out of the office, it's easy to see where the project is at. In the past, PDFs would be shared via email and it spent a lot of time to combine edits, someone might have contradicted another person - in Deliverables, everyone can see what each other is saying, it can go in order of review so the PM reviews first before going to AM. **What do you dislike about Workamajig?** There are so many options, it's hard to know what you don't know. It's hard to get full adoption within our agency due to people thinking it's too cumbersome, or it requires too much work. Adoption to make it as standard part of the workflow has been a challenge. **What problems is Workamajig solving and how is that benefiting you?** Keeping a lot of projects organized and on budget is my biggest benefit. Checking time entered/spent on projects compared to budgets in real time (as long as the team is entering time in a timely manner). ### 2. Customizable Platform That Fits Every Department’s Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Christy H. | Director of Creative Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** I like that it is a platform with capabilities for everyone who needs to interpret agency info. We can customize it to fit our needs and different departments can access what matters most for their roles. **What do you dislike about Workamajig?** The initial set up can be daunting, but I think it is all about taking one step at a time. If you take time to set it up comprehensively in the beginning you will be set moving forward. **What problems is Workamajig solving and how is that benefiting you?** Workamajig helps us get an overall view of all aspects of our agency. We have one central place where anyone can go and check on projects, see timelines, access deliverables. It covers our process from initial contact through close out. ### 3. All-in-One, Cost-Effective Solution for Marketing Agencies **Rating:** 5.0/5.0 stars **Reviewed by:** Josh D. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** It really does everything an advertising or marketing agency needs, and at a lower cost than most of the competition. **What do you dislike about Workamajig?** The UI could be a bit updated, but I know that is actively being worked by Workamajig. The only other thing is that it is very robust, which can be overwhelming for some. It isn't necessarily a bad thing, but the l could see the learning curve turning some off to the software. **What problems is Workamajig solving and how is that benefiting you?** If used to it's fullest extent, you can do everything in the software and replaces other software. ### 4. Excellent Feature Overview and Helpful One-on-One Breakout Sessions **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Production Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** The ability to customize all the features to fit your company best along with the wide range of features that allows you to generate pretty much anything you'd like to gain in-depth information on. **What do you dislike about Workamajig?** It's a robust software so it can be overwhelming at first knowing where to go to access a specific item. **What problems is Workamajig solving and how is that benefiting you?** Simplifying daily task schedules and the ability to schedule tasks based on staff availability. Also, the ability to create various reports to provide insights to projects. ### 5. User-friendly software keeps our agency on task **Rating:** 4.5/5.0 stars **Reviewed by:** Stacy D. | Resource and Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** Workamajig is very user-friendly, and helps my agency and team stay on task. **What do you dislike about Workamajig?** Not much that I actually dislike, other than trying to figure out filters I need to apply to reports, but that’s not on wmj that’s on me! **What problems is Workamajig solving and how is that benefiting you?** Workamajig helps me to see all of my current jobs and keep work flowing properly. After attending bootcamp, I’ve found that there are even better ways to do what I’m doing! ### 6. Workamajig UI & Admin Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Workamajig?** Good resource for project managing. User friendly UI when looking for projects and managing. Being able to get help from support when running into trouble with features. **What do you dislike about Workamajig?** More features and refinements for admins. Some of the current features are greeat but would like to be able to pull more information on users without having to create a report. For example, be able to pull all the projects a user currently has opened, upcoming, and closed. Be able to un-assign users without having to replace them. Conversations UI could also need an update, as we have users who say it can be confusing. **What problems is Workamajig solving and how is that benefiting you?** Currently working with Workamajig on how Conversations look when sending a notification on Outlook so they look less "spammy". Will benefit by having users trust and use that feature. ### 7. Highly Customizable Portals with Great Support and Webinars **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin H. | Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** I like all the different custom ways you can build out our own portal. Custom fields, dashboards, etc. I always appreciate the support team and all the webinars I can follow along with. **What do you dislike about Workamajig?** How confusing processes can be sometimes without the proper training. **What problems is Workamajig solving and how is that benefiting you?** It is solving workflow and approval process. ### 8. Workamajig is an All in One System that Works Great **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy V. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Workamajig?** I love that everything thing is under 'one roof". From sales to project management, to contact management, to sales, to accounting, to budgeting and anything financial. **What do you dislike about Workamajig?** There are a lot of little nuances about the various modules of Workamajig and some of them are not very intuitive. **What problems is Workamajig solving and how is that benefiting you?** We did a lot of research before we migrated to Workamajig. Our main decision was based on having everything in one platform, from project management to all things financial. We started with the project management module followed by accounting. The process took a while, but that was our choice. We loved being able to see profitability by projects and clients, which wasn't easy in our old system. Workamajig is a one stop shop for our agency. **Official Response from Esther Cohen:** > Hi Cindy, Thanks so much for this great review! It's great to hear how Workamajig is serving you better the longer you use it. All the best, Esther [: ] ### 9. Highly Customizable Environment with Excellent Hands-On Training **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby K. | Director of Project Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Workamajig?** I have really enjoyed the Workamajig environment’s ability to be customized; it can be adapted to just about any circumstance or workflow need. I also have loved the ample hands-on training that the reps provide. **What do you dislike about Workamajig?** I have wished there was an auto-forward ability for all alerts and approvals (deliverables and conversations) - like an out of office ability for another user. **What problems is Workamajig solving and how is that benefiting you?** Workamajig has helped us become more organized and has given us expanded reporting capabilities. ### 10. Helpful Workamajig Training Makes Features Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Tifany H. | Associate Director Project Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** I really like the helpful people at Workamajig who train us and teach us how to use all of the features. **What do you dislike about Workamajig?** It’s hard to understand what each item means. A lot of the time, it takes trial and error to figure out which filters to use and what details to enter. **What problems is Workamajig solving and how is that benefiting you?** Resourcing and finance are the current benefits we get the most out of ### 11. Easy Time Entry and Project Reviews, but Too Many Clicks and Not Easy Searching for Help **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** Easy to enter time and review projects. There is much more on the project management side that we need to learn in order to utilize. **What do you dislike about Workamajig?** Sometimes there is a lot of clicking to get where you want to go and it’s hard to find easy instructions by typing questions in from the ? symbol on the menu. **What problems is Workamajig solving and how is that benefiting you?** Keep projects organized, tracking time, billing. ### 12. I’m ready to use WMJ more! **Rating:** 4.5/5.0 stars **Reviewed by:** Dani H. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** Easy and tracks most things! Love the new UX design! **What do you dislike about Workamajig?** Sometimes the details, the long process for setting up projects from the start! **What problems is Workamajig solving and how is that benefiting you?** Traffic projects ### 13. Project Management with Workamajig. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Workamajig?** The abundance of features to customize to what works for you and your company. **What do you dislike about Workamajig?** There is a large learning curve, but training and account managers do a great job of explaining the tools to your team **What problems is Workamajig solving and how is that benefiting you?** Workamajig is constantly updating the platform to further benefit its clients. ### 14. Love the Financials Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Workamajig?** Financials are easy to use and custom reports are easy to create. **What do you dislike about Workamajig?** Not visual enough for creatives. Needs more color and visuals. **What problems is Workamajig solving and how is that benefiting you?** It helps me solves overall company finances. ### 15. Project View Delivers a Clear Performance Overview **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Workamajig?** Project view gives nice overview of how projects are performing **What do you dislike about Workamajig?** Interface is very minimal and lacks color **What problems is Workamajig solving and how is that benefiting you?** Transparency of financials works well ### 16. Using Workamajig Day-to-Day **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Workamajig?** I use Workamajig to keep projects, tasks, and creative work all in one place. It’s great for tracking progress and staying on top of what’s due today. **What do you dislike about Workamajig?** So far, I haven’t found anything I dislike about the parts of Workamajig that I use. **What problems is Workamajig solving and how is that benefiting you?** Workamajig helps me manage project tasks, timelines, and time tracking, keeping projects organized and on schedule. ### 17. Organizing time efficiently as an agency. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Workamajig?** Logging time efficiently to help in better tracking for the agency as a whole. Lots of helpful tools for hour tracking for clients. **What do you dislike about Workamajig?** Plain user interface. Not as user friendly. **What problems is Workamajig solving and how is that benefiting you?** As an agency, and a project manager on many different client project, Workamajig provides visibility and accountability. It allows us to invoice proactively and on time. ### 18. Workamajig (WMJ) For the Win **Rating:** 5.0/5.0 stars **Reviewed by:** Angela M. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Workamajig?** Workamajig provides a customizable experience, allowing for the reduction of additional tools and substantial monetary savings! Their customer service is top notch and provides quick and thorough advice. **What do you dislike about Workamajig?** Multiple ways to get to a solution can lead to implementation confusion and utilizing the tool to its full potential. You really need to have a good understanding of what your goals are for the tool and work with support to achieve them! **What problems is Workamajig solving and how is that benefiting you?** Combining multiple tools into one source of truth - allowing visability to our data through all the lenses throughout the agency. ### 19. Just joined an Agency as CFO and never worked with Workamajig **Rating:** 4.0/5.0 stars **Reviewed by:** John W. | Sr. Vice President of Finance and Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Workamajig?** It seems intuitive and very well geared to agency work! **What do you dislike about Workamajig?** Project Management viewed at an evenly spread workload by week. It really should be by day and the future utilization reporting is really critical. **What problems is Workamajig solving and how is that benefiting you?** It is very good at tracking actual labor ### 20. Intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Richard G. | Production Artist, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Workamajig?** It offers numerous possibilities and simplifies tasks. **What do you dislike about Workamajig?** The text is already in English. **What problems is Workamajig solving and how is that benefiting you?** This software assisted in tracking the time spent on daily tasks. ### 21. Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Workamajig?** It was good for tracking hours and pulling reports **What do you dislike about Workamajig?** The site seemed outdated and sometimes tough to navigate **What problems is Workamajig solving and how is that benefiting you?** NA ### 22. Shift **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Workamajig?** The most hopeful for me was learning new better ways to make my processes much easier allowing work life balance. **What do you dislike about Workamajig?** There's really nothing to dislike, well I do wish there was a book to have as learn from. **What problems is Workamajig solving and how is that benefiting you?** Workamajig helps with everything, it's now learning more to come a guru of it all. ### 23. Comprehensive Agency Accounting + PM Sofrware **Rating:** 5.0/5.0 stars **Reviewed by:** Anna J. | Director of Finance and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Workamajig?** User-friendly, comprehensive software. I love the customizable reporting and how the project management, time tracking and accounting functions are all inter-connected. **What do you dislike about Workamajig?** While it's comprehensive in accounting + PM, you can't run payroll through it. **What problems is Workamajig solving and how is that benefiting you?** All things accounting - AP, Billing, AR, Financial and Management Reporting, project management. ### 24. Workamajig Bootcamp Workshop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Workamajig?** ties creative and finance together in one place **What do you dislike about Workamajig?** I'd love a scanner to upload attachments I'd love a payroll / HR integrations **What problems is Workamajig solving and how is that benefiting you?** gathering everything in one place, love the levels of permission ### 25. User friendly, customizable, great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyleigh M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Workamajig?** I love that Workamajig offers numerous customization options for project setup and reporting. I rarely encounter any obstacles in the system when it comes to process flows. The customer service is impeccable; I've sent what feels like hundreds of emails with questions, and they always respond promptly and gracefully. **What do you dislike about Workamajig?** The approval flows need some serious work. Purchase orders should be limited to individuals rather than a set amount. Timesheets should be directed to the project manager instead of the employee's manager, who may lack insight into the inner workings of the projects. There's room for improvement in timesheets as well. The system should allow for time-off requests to be integrated, automatically updating the individual's timesheet. Additionally, linking time off with backup approvers, rather than relying on manual setting adjustments, would be beneficial. Certain customization options are limited. I would appreciate the ability to add custom fields to vendor invoices, estimates, and other areas. Lastly, please consider making Billing Manager an option for approvals, notifications, and essentially all functionalities that a Project Manager or Account Manager has. **What problems is Workamajig solving and how is that benefiting you?** It is a great tool to hold all of the project details in one place along with the finances. The ability to add a campaign and roll up the details into one overarching report is fantastic. We love the ease of customization where available; it really helps tailor the projects to our company's needs. **Official Response from Esther Cohen:** > Hey Kyleigh, Thanks so much for the detailed review! Your improvement requests are important to us. I will look into these and expect to hear back from your dedicated AM. Esther [: ] ### 26. Workamajig does it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Janine M. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Workamajig?** Having worked for an accounting firm for many years, I came into contact with a lot of different industry specific softwares. Workamajig is the only industry specific software that the accounting side doesn't feel like an after thought. Everything flows so nicely and you can pull a report on just about anything you can think of. And if you can't find it yourself, their support staff is amazing and will find it for you! **What do you dislike about Workamajig?** Being a US designed software, there have been a few tweaks we have had to do to be able to track things for Canadian accounting practices. But, the support and engineering staff have always been more than accommodating in making changes to help us. **What problems is Workamajig solving and how is that benefiting you?** Workamajig helps solve our project management work flow issues. It is helping us to be efficient in our projects and better track our profitability on a client by client bases. **Official Response from Esther Cohen:** > Hi Janine, We're thrilled to learn that our comprehensive Accounting + PM software is helping you stay ahead of the game. Thank you for sharing your Workamajig experience! Esther [: ] ### 27. New to Project Management **Rating:** 4.5/5.0 stars **Reviewed by:** Rhonda R. | Traffic and Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Workamajig?** It is a user-friendly tool. Support is only an email away. The ability to have one-on-one indepth trainings with a Support Team member is extremly helpful when navigating through new process and procedures for a growing company like MarCom Group. **What do you dislike about Workamajig?** There are many aspects of the system that are not used, because the general user is not aware of them. When enhancements, fixes and upgrade are made are made to the system, we are notificed with a pop-up, but often it is not the right time for me to investigate what has changed and how it may be of benefit. Perhaps I'm asking for more training for enhancements. **What problems is Workamajig solving and how is that benefiting you?** In addition, we use the system to record time. It can allow users to record their hours directly from the project, rather than inserting on their time sheet. **Official Response from Esther Cohen:** > Hi Rhonda, Thanks so much for this great review! Feel free to reach out to us at support.workamajig.com for a complimentary account review. We would love to explore what other features in Workamajig we can train you on. Esther [: ] ### 28. Keep Learning **Rating:** 3.5/5.0 stars **Reviewed by:** Lara D. | Senior Lead Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Workamajig?** Workamajig is a project, resources and financial management platform that encompasses everything you need. The first step that is the most important step is to have help getting your system set up, have an intensive in depth training to understand who the system works. It's also important to keep going to the monthly webinars, watching the youthe channel to keep learning. The system is always evolving to meet the needs and requests of the users **What do you dislike about Workamajig?** The system has so many options, if your company does not give you the right permissions you never know what you don't know This goes back to ensuring you have the right person helping you set up the system otherwise you are asking for the keys to the castle and the leadership team also doesn't know what they don't know **What problems is Workamajig solving and how is that benefiting you?** The team at Workamajig has helped us with all of our questions and have helped us adapt the system to do what we need to do. **Official Response from Esther Cohen:** > Hi Lara, Thanks for the great review! If you feel that you can benefit from a complimentary account review, reach out to your AM at support@workamajig.com. Esther [: ] ### 29. All in one Agency software **Rating:** 4.5/5.0 stars **Reviewed by:** Julia R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Workamajig?** I love the fact that estimates, hours, budgets, finances, purchasing and all things that go into running a successful creative company are tied together. Client, project and operational costs are all available in one system. I also LOVE that I can create custom reports and schedule them to automatically be sent out. While not all data sets are available in all reports, the flexibility is really incredible. **What do you dislike about Workamajig?** Workamajig is a beast. Because there is so much "in" the system, working through data, reports and finding your way is sometimes cumbersome. There is definitely a learning curve the first year or so, but the training and support we have had available was very helpful. In some instances we've had to hire outside consultants to help "build" our system, but it was well worth the effort and expense. 5 years in and we utilize almost every aspect of the system. **What problems is Workamajig solving and how is that benefiting you?** Insights from all the data throughout the system is helping us make financial, personnel and resourcing decisions. And as we grow we are needing more resourcing help and Workamajig is doing that. **Official Response from Esther Cohen:** > Hi Julia, Thanks for taking the time for this excellent, thorough review! It's great to hear how Workamajig's in-depth reporting keeps you on top of your game. Esther [: ] ### 30. Jig A Powerful Agency Management Tool For Powerful Agencies **Rating:** 5.0/5.0 stars **Reviewed by:** Mike N. | CEO, Owner and CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Workamajig?** The ability to find projects and estimates (SOWs) created in Workamajig EVER. What a huge timesaver. WOW. Customer support is also OFF THE HOOK great. The team will help you do anything. **What do you dislike about Workamajig?** Like most technology tools it is very powerful and there a more than one way to do things. The technology (features and functions) can be overwhelming if you let it be. **What problems is Workamajig solving and how is that benefiting you?** It is our complete agency mangement system from timesheets and SOW (estimates) to all accounting funcations. **Official Response from Esther Cohen:** > Hi Mike, It's great to hear how Workamajig is helping you stay on top of you're game! And thanks for the shout-out to our amazing support team. Esther [: ] ### 31. Keep it moving **Rating:** 4.5/5.0 stars **Reviewed by:** Febe P. | Senior Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Workamajig?** I love that WMJ keeps things moving and streamlines project management. I can see exactly where a project is, the team assigned to the project and confirm that we'll meet our deadline. WMJ keeps things organized and offers an efficient and effective means for marketing reps, designers and clients to communicate, thank you deliverables! **What do you dislike about Workamajig?** WMJ is so complex, it can be overwhelming when you first get started, however this isn't a negative. Once you're acclimated you can really tailor WMJ to meet your needs and improve efficiency within your team. **What problems is Workamajig solving and how is that benefiting you?** WMJ is helping me reduce client proofs, specifically via deliverables. This feature streamlines revivisons and allows for better workflow. **Official Response from Esther Cohen:** > Hi Febe, It's great to hear that Workamajig keeps your projects on time & gives you real-time insight into your projects' status. Thanks for the review! Esther [: ] ### 32. Best Accounting System for Ad Agencies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Workamajig?** We purchase a significant amount of media on behalf of our clients, and Workamajig provides tools that allow us to seamlessly manage media orders, invoices, and client billings. We advance bill a large portion of that, and Workamajig's tools for tracking and applying advance bills are second to none. I extensively researched accounting systems before we made the switch, and nothing else out there offered the tools we needed at a price point that made sense for our company. **What do you dislike about Workamajig?** As an administrator, it can be a little tough sometimes to dial in the correct permissions for different individuals or security groups. There are so many different permissions that can be toggled, and it's not always clear how they connect to specific things that users can see or do. **What problems is Workamajig solving and how is that benefiting you?** Workamajig is helping us solve issues that we were previously having with tracking and reporting. There's so much data that can go in, and so many options for pulling that data through to useful reporting. There are also even options for custom reporting that we've barely even scratched the surface of so far. **Official Response from Esther Cohen:** > Thanks for the thorough review! It's great to hear how our advanced bill options & in-depth reporting are keeping you on top of your game. Esther [: ] ### 33. Life Saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Marla K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Workamajig?** This system is intuitive, and very easy to learn and use. I was trained in-house and had to learn many aspects of the system on my own, but had no problem. The Help guides are a grea resource, and the personal support is awesome! **What do you dislike about Workamajig?** The downside could be considered an upside... there is so much to learn. Three years in, and I am still learning. There are numerous short cuts and tricks that I need to explore. **What problems is Workamajig solving and how is that benefiting you?** I need clear reporting that doesn't take a week to compile. I can pull many reports in minutes that help us with staffing, pricing, and scheduling. I can modify on the fly and save for future reporting periods. This saves time over data dumping and manipulating in Excel. **Official Response from Esther Cohen:** > Hi Marla, Thanks for the review. It's great to hear that you're taking advantage of the easy but in-depth reporting that Workamajig provides. As you already know, we are here to help you out every step of the way as you continue learning additional features. Esther [: ] ### 34. Designed specifically for Agencies **Rating:** 4.0/5.0 stars **Reviewed by:** Leanne C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Workamajig?** Wamj does pretty much everything required with an ad agency. Exception of payroll which is fine to have outside of system. Accounting is robust and project mgmt has different levels you can implement or not, depending on what you do within your agency. Support team is great; you just have to tell them the issue via email and they will get back to you. They can help you with custom reports and get you started. **What do you dislike about Workamajig?** Initially seemed overwhelming but videos and Bootcamp were very helpful. There is lots available but you don't necessarily need to implement. **What problems is Workamajig solving and how is that benefiting you?** Advising on how to clean up old history for us after 5 years of using it. **Official Response from Esther Cohen:** > Hi Leanne, Thanks for the detailed review. Esther [: ] ### 35. THIS is the perfect solution for our Advertising Agency **Rating:** 5.0/5.0 stars **Reviewed by:** Kim G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Workamajig?** As an agency that converted from NetSuite to Workamig, we love that we have all the reporting and search capabilities we had with NetSuite, but Workamajig is more intuitive and doesn't have all the glitches that come with NetSuite. Also, we struggled for years to get NetSuite to perform agency accounting and we were never successful. We could never see project profitability in real time. Workamajig solved all our problems. It's designed for our type of business and everything works like it should the first time you log in. Also, their project profitability and project progress is built in, real-time and easy to understand by anyone in the agency. Addtionally, the integration it provides with STRATA, American Express and FastPay has saved our company even more time. And lastly, the customer support for Workamajig is great! **What do you dislike about Workamajig?** As a fairly new user, I have not found anything I don't like yet. As with any program, you get ideas of what would be nice to have. What's nice is that Workamajig takes enhancement requests anytime and tries to incorporate it into future updates. **What problems is Workamajig solving and how is that benefiting you?** Workamajig is giving us better reporting on project profitability. **Official Response from Esther Cohen:** > Hi Kim, Thanks for this thorough review. It's great to hear that you found the right fit! We're always here for you at support@workamjig.com if there is anything else we can help you with. Esther [: ] ### 36. Workamajig has all the bells and whistles **Rating:** 5.0/5.0 stars **Reviewed by:** Rod S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Workamajig?** Workamajig is powerful and fast. It is well thought out, easy to use and provides tons of useful reports and information. I've never found a competitor that can do all that WMJ can. **What do you dislike about Workamajig?** In the 10+ years using Workamajig, I have yet to find a downside. In the rare instance where we have a problem, they are quick to respond and always come through with a fix. The reps are very knowledgeable, great listeners and anxious to make us happy. **What problems is Workamajig solving and how is that benefiting you?** Workamajig produces accurate financials that provide a true picture of our financial performance and position for presentation to creditors. It helps us to monitor the progress and profitablilty of our projects in real time so that we can adjust fire when necessary. **Official Response from Esther Cohen:** > Hi Rod, Thanks for sharing your 10+ years experience with Workamajig. It's great to hear how Workamajig's in-depth reporting is helping you stay on top of your game. Esther [: ] ### 37. Great Platform & Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Steven Y. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Workamajig?** Workamajig allows you to click through different reports once you open a specific report. Not many other platforms are as user-friendly and allow you to get into a sub ledger by just clicking. Also, the customer support team is one of a kind. They are willing to jump in help you with any question and the response time is typically immediate. Thank you Birgitte for being awesome! **What do you dislike about Workamajig?** Unfortunately, media tools does not connect with Workamajig therefore it ends up being a manual process for our team to update their flowcharts and Workamajig. **What problems is Workamajig solving and how is that benefiting you?** Workamajig has been great in taking our requests and helping us solve them. For example, we have special reporting needed for our owners and Workamajig has been great to help us build this reporting and enhance their system to be able to pull what is needed. **Official Response from Esther Cohen:** > Hi Steven, Thank you for the great review and shoutout to our customer support team. It's great to hear how our reporting is helping you get the job done right! Esther [: ] ### 38. 3+ years using Workamajig. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Workamajig?** I like that WMJ is very robust. We use very detailed schedules and this allows us to do so and pull a lot of useful data from the reports. I also like the option to create custom views to use for different business functions. For example, I have a specific view I use when billing, and a different one for our production meetings. **What do you dislike about Workamajig?** It can be very slow at times. It is so robust that sometimes you need to peel back the layers of an onion to get to the root of an issue and find a solution. Checking or unchecking a feature may uncover new ones to navigate - which is good but leads to a lot of troubleshooting and discovery. **What problems is Workamajig solving and how is that benefiting you?** Again, robust templates and schedules are a must in our company so that is a benefit of WMJ. The new resource manager features are going to be quite useful in the future as well once we get our data input correctly and define best workflows. **Official Response from Esther Cohen:** > Hi, Thanks for this review! It's great to hear how Workamajig's in-depth reporting is helping you stay on top of your game. Esther [: ] ### 39. Director of Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Workamajig?** Wow, just one best thing? That's a difficult decision. The software is forgiving, reporting is robust, and support is amazing. **What do you dislike about Workamajig?** I a fairly new with Workamajig, and there are just so many functions and features that sometimes I spend too much time looking for a setting. Learning those shortcuts and best practices can take some time. **What problems is Workamajig solving and how is that benefiting you?** My accounting team is turning around AP and client billing faster , and corrections can be made easily. **Official Response from Esther Cohen:** > Hi Lisa, It's great to hear how Workamajig is making your Accounting & Billing faster and more efficient! Thanks for reviewing us. Esther [: ] ### 40. Great all-in-one agency platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Workamajig?** Workamajig allows our agency to have more headlights into our future. By planning ahead in such a detailed way, we can make better business decisions and also deliver on our client agreements more efficiently. **What do you dislike about Workamajig?** It bothers me that there are inconsistencies across modules/areas of WMJ. Things mean the same thing but are named differently. It's also a tough program to onboard to, because it's so all-inclusive. **What problems is Workamajig solving and how is that benefiting you?** Capacity planning/resourcing and scoping projects accurately **Official Response from Esther Cohen:** > Hi Amanda, Thanks for sharing! It's fantastic to hear how Workamajig enhances your agency's foresight & efficiency. I appreciate you bringing the software inconsistencies to our attention - we will look into this. Esther [: ] ### 41. Easy to use workflow management system with excellent reporting. **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy F. | Traffic & Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Workamajig?** The scheduling, exporting of schedules, and keeping the team updated with conversations tied to the job and design proof deliverables. Also, love the resource management graphs/tools. **What do you dislike about Workamajig?** I would like it to be more compatible with Teams and Jira. Also a DAM (digital asset management) system would be a great add-on feature, where you can tie in final deliverables as assets for sales and the company! **What problems is Workamajig solving and how is that benefiting you?** It solves many issues: 1. Visablity of jobs in Marketing - My Creative Board 2. It solves deliverable routing and approvals 3. It solves reporting on open jobs, closed jobs, on tiime, etc... 4. Allows me to allocate work based on hours in the queue **Official Response from Esther Cohen:** > Hi Stacy, Thanks for the review! It's great to hear how Workamajig is helping you keep on top of all your projects and resources all in one place. Esther [: ] ### 42. Workamajig is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Dove H. | VP, People & Performance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Workamajig?** It's great to have a project management, billing, scheduling, payables all in one place. **What do you dislike about Workamajig?** Workamajig is always improving and putting out new releases. If there is something you need, just ask them and they can implement it for a cost or in some cases they offer it as part of new releases. **What problems is Workamajig solving and how is that benefiting you?** We initially used WMJ for the scheduling aspects of the software, but in the last 8 years it's become so much better as a project management tool. **Official Response from Esther Cohen:** > Hi Dove, It's great to hear that Workamajig's all-in-one software serves you well! Yes, we're always improving, and love to hear your feedback on what will help you work more efficiently. Esther [: ] ### 43. Great way to centralize information. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Workamajig?** One of the biggest advantages that Workamajig offers is a centralized way to plan, manage and track projects. It gives everyone involved access to pertinent project info, minimizes unknowns and redundant status questions. It's a tool that I use constantly throughout the day. We also have a very responsive account manager that helps execute our ideas for reporting and enhancements when needed. **What do you dislike about Workamajig?** My biggest dislike is that some of the features aren't exactly intuitive. This is offset by the library of videos that are available online that showcase some of the features. **What problems is Workamajig solving and how is that benefiting you?** Workamajig provides all of the information needed to keep projects on track. **Official Response from Esther Cohen:** > Thank you for the feedback! We're glad to hear that Workamajig's centralized approach keeps your projects on track. We appreciate your insights on usability and are continuously improving with more resources like online videos. Esther [: ] ### 44. Great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Workamajig?** When faced with an issue, Workamajig will work on it until the issue is resolved. There was a specific issue with a 3rd-party and Workamajig was working behind the scenes on this until it was resolved, and I wasn't even aware they were working on it. I came in the next morning to an email that said to try logging in again and it was fixed! They did not give up! **What do you dislike about Workamajig?** I was used to calling in for support, so I had to get used to emailing with questions. I understand why they prefer emails - so they can have a written record of the question. They do accept phone calls but just prefer emails. But now that I'm used to it, I'm fine with it. **What problems is Workamajig solving and how is that benefiting you?** Interaction with a 3rd-party to pay bills via virtual card. It makes the payment process so much more efficient and less risk for fraud. Once it was set up (which was not difficult), it's very easy to process through. **Official Response from Esther Cohen:** > Thanks so much for sharing your great Workamajig experience. At Workamajig, we believe that unlimited one-on-one support for all users is the only way to go, and are happy to hear that you're enjoying it. Esther [: ] ### 45. WMJ - Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jean M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Workamajig?** As a project manager it is important for me to know what projects are active, next steps, what all needs to be invoiced, providing P&L statements to upper management. Workamajig (WMJ) does all that for us. Training team is amazing - they know the ins & outs of the system and help guide us as to the best way to set up for our business. **What do you dislike about Workamajig?** I have been working with WMJ for the past year - and I have not found a downside to using the system. **What problems is Workamajig solving and how is that benefiting you?** Project Timing. Account Management. Retainer billing. And we have not used it yet, but we will soon be using the estimating feature **Official Response from Esther Cohen:** > Hi Jean, Thanks for the review! It's great to hear how well Workamajig is working for you. Esther [: ] ### 46. A great project management tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Workamajig?** My favorite part of Workamajig is the Project Request system. Being able to create a job directly from the Project Request, helps keep things organized. Love being able to look up old jobs and finding the history very easily. **What do you dislike about Workamajig?** We were having a lot of server issues, and the system was very slow. Now that we are on our own dedicated server, things move a lot quicker! **What problems is Workamajig solving and how is that benefiting you?** We were not able to keep good track of projects in the past. Thanks to Workamajig, we are a lot better with complete project visibility. **Official Response from Esther Cohen:** > Thanks so much for the great review! Esther [: ] ### 47. Long-time User of WMJ - 11 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Patty D. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Workamajig?** The project management detail, the financial detail and time reporting available to us. I also really like being able to create project estimates quickly in WMJ. **What do you dislike about Workamajig?** WMJ can become cumbersome at times when trying to create a project schedule quickly. Because of that, we have often times cut corners in order to reach our goal in a faster manner -- which understandably, undermines the intent of the program. **What problems is Workamajig solving and how is that benefiting you?** We were having a problem with expenses being pulled into Client Profitability reports randomly. Leslie and Birgitte talked us through and taught us a new way to find our own mistakes. **Official Response from Esther Cohen:** > Hi Patty, Thanks for this great review. We have some great shortcuts for project schedules - templates that can be set up in advance. Reach out to us at support@workamajig.com to set up a review call. Esther [: ] ### 48. Highly customizable and scalable yearly costs **Rating:** 5.0/5.0 stars **Reviewed by:** Audra J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Workamajig?** We LOVE Workamajig! The software is top tier and our rep, Jennifer Broadwater, is nothing less than accommodating and amazing! We needed project mgmt software that was customizable and could roll out across many departments. We needed an intake form, ease for users/intuitive, a view of both top-level bandwidth and availability of staff as well as individual tasks. We wanted it to offer vendor or freelancer integration and to integrate with SharePoint, It meets and EXCEEDS all of these expectations! **What do you dislike about Workamajig?** You cannot integrate with MS Teams and that is our preferred chat methood. **What problems is Workamajig solving and how is that benefiting you?** We can read team bandwidth and make certain answeres required at the project intake phase. **Official Response from Esther Cohen:** > Hi Audra, Thanks for the great review. It's great to hear that Workamajig is helping keep it all in one place. Esther [; ] ### 49. Overkill. Give us "Workamajig Lite" maybe. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Workamajig?** I don't mind the time-keeping function. Pretty straightforward. **What do you dislike about Workamajig?** It's far too robust for the average agency. If an agency were to use Workamajig to its full extent, no one in the agency would need talk to anyone. Everyone could do their job via the system, and everyone else would feed off the prompts, notifications, tickets, etc. But in reality, no one group of diverse individuals will ever use a system so perfectly. It's not realistic. It requires too much precision. It requires too much time. In our agency's case, we would take longer to log a project into Workamajig, and follow the appropriate steps, than to simply complete it without using Workamajig. Honestly -- it's too much. **What problems is Workamajig solving and how is that benefiting you?** We don't use Workamajig for anything else but time tracking. **Official Response from Esther Cohen:** > Hi, Thanks for reviewing Workamajig. I'm sorry to hear that you're struggling with setting up the software to work for you. Please reach out to your AM at support@workamajig.com to schedule a complimentary account review to see how we can get Workamajig set up to work for you. Thanks, Esther [: ] ### 50. Working with Workamajig for 15 years. All in one program. Great program. Great support services. **Rating:** 5.0/5.0 stars **Reviewed by:** Shari S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Workamajig?** The reports are great. The customer support is outstanding. I love that it is internet based, so I can work at the office or at home. **What do you dislike about Workamajig?** The only down-side about Workamajig is that I can't get our company to use it for the Project Management side. They seem to like Monday.com better. **What problems is Workamajig solving and how is that benefiting you?** We use the accounting functions of Workamajig. **Official Response from Esther Cohen:** > Hi Shari, It's great to hear how Workamajig's comprehensive software keeps you on top of your game. And thanks for the shout-out to our awesome support team. Esther [: ] ## Workamajig Discussions - [Where is the best place learn how to use Workamajig more efficiently.](https://www.g2.com/discussions/34730-where-is-the-best-place-learn-how-to-use-workamajig-more-efficiently) - 2 comments, 2 upvotes - [Once the program is installed and working, what type of support is available to me?](https://www.g2.com/discussions/support-8c975278-82d3-4477-b172-0483db70db66) - 1 comment, 1 upvote - [What type of training is offered with Workamajig?](https://www.g2.com/discussions/training-057b1bfd-4484-4643-8863-5e17402013ca) - 1 comment, 1 upvote - [How long does it take to implement Workamajig once purchased?](https://www.g2.com/discussions/implementation-time) - 1 comment, 1 upvote - [What are my options for hosting a Workamajig account?](https://www.g2.com/discussions/hosting-options) - 1 comment, 1 upvote - [View Workamajig pricing details and edition comparison](https://www.g2.com/products/workamajig-workamajig/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A37%3A58+-0500&secure%5Bsession_id%5D=d7add569-37e3-434f-9261-7cae495f0d70&secure%5Btoken%5D=a57cac39f2bede0846cdb9a2a7d7db515349a4a6aba15be666ccc321d7dd8380&format=llm_user) ## Workamajig Integrations - [CoPilot AI](https://www.g2.com/products/copilot-ai/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) ## Workamajig Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Planning** - Resource Definiton - Capacity - Scheduling **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Analytics** - Forecasting - Reporting - KPIs **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Standard Integrations - Workflow - Access Management **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top Workamajig Alternatives - [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) - 4.2/5.0 (1,451 reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,447 reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) - 4.1/5.0 (1,141 reviews)