Best User Research Tools with In-App Capabilities

Benefits of User Research Tools with In-App capabilities include: Intercepting users during application usage.
Below are the top-rated User Research Tools with In-App capabilities, as verified by G2’s Research team. Real users have identified In-App as an important function of User Research Tools. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in User Research Available
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Userlytics

(181)4.4 out of 5
Free trial available
OverviewPros and Cons
Product Description

Userlytics is a comprehensive user experience research platform designed to assist businesses and agencies in enhancing the user and customer experience across websites, applications, and prototypes.

Users: UX Researcher, Senior UX Researcher · Industries: Computer Software, Financial Services · Market Segment: 46% Mid-Market, 32% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Customer Support, Easy Setup, Helpful, Setup Ease
ConsPoor Usability, Not User-Friendly, Poor UI Design, Slow Processes, Insufficient Information
User SatisfactionSeller Details
Userlytics features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.4
7.5
In-App
Average: 8.3
7.4
On-Site
Average: 8.0
Seller Details
Year Founded
2009
HQ Location
Miami, Florida
Company Website
https://www.userlytics.com
Twitter
@Userlytics
LinkedIn® Page
https://www.linkedin.com/company/312385/

Survicate

(202)4.6 out of 5
Entry Level Price:Free
OverviewPros and Cons
Product Description

Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it thr

Users: Product Manager · Industries: Computer Software, Information Technology and Services · Market Segment: 48% Small-Business, 41% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Survey Management, Customer Support, Easy Integrations, Integrations
ConsSurvey Issues, Limitations, Limited Customization, Survey Limitations, Missing Features
User SatisfactionSeller Details
Survicate features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
8.2
Sorting
Average: 8.4
8.7
In-App
Average: 8.3
8.3
On-Site
Average: 8.0
Seller Details
Year Founded
2013
HQ Location
Warsaw, MA
Company Website
https://survicate.com
Twitter
@Survicate
LinkedIn® Page
https://www.linkedin.com/company/3210935/
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Lookback

(21)4.3 out of 5
OverviewUser Satisfaction
Product Description

Next-generation UX research platform for mobile & desktop

Industries: Internet · Market Segment: 62% Mid-Market, 33% Enterprise
User SatisfactionSeller Details
Lookback features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
6.7
Sorting
Average: 8.4
9.6
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Year Founded
2013
HQ Location
Santa Cruz, CA
Company Website
https://lookback.io
Twitter
@lookback
LinkedIn® Page
https://www.linkedin.com/company/3281822/

Qualaroo

(48)4.3 out of 5
Entry Level Price:$69.00
OverviewPros and Cons
Product Description

Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves

Industries: Marketing and Advertising, Information Technology and Services · Market Segment: 46% Mid-Market, 42% Small-Business
Pros and ConsUser Satisfaction
ProsCustomer Insights, Features, Feedback, Feedback Quality, Survey Creation
User SatisfactionSeller Details
Qualaroo features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
8.6
Sorting
Average: 8.4
9.3
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Year Founded
2012
HQ Location
San Antonio, TX
Company Website
https://www.qualaroo.com
Twitter
@Qualaroo
LinkedIn® Page
https://www.linkedin.com/company/qualaroo
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