# Best Survey Software - Page 5 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,610 reviews) | Real-time team survey and document collaboration | "[Seamless Real-Time Collaboration and Cloud Simplicity](https://www.g2.com/survey_responses/google-workspace-review-13063291)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,141 reviews) | Fast survey creation and feedback reporting | "[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (5,037 reviews) | Flexible forms with payments and workflows | "[Jotform Makes Professional, No-Code Forms Fast with Powerful Customization](https://www.g2.com/survey_responses/jotform-review-13070368)" | | 4 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (995 reviews) | CRM-connected customer feedback surveys | "[Reliable, Feature-Rich Surveys with Templates, AI Form Creation, and Zoho Integration](https://www.g2.com/survey_responses/zoho-survey-review-12865329)" | | 5 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (460 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (977 reviews) | Interactive lead and feedback forms | "[Engaging, Conversational Forms with Powerful Conditional Logic](https://www.g2.com/survey_responses/typeform-review-13067670)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,521 reviews) | Suite-based survey and file workflows | "[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,133 reviews) | Advanced research surveys with branching | "[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)" | | 9 | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5.0 (2,912 reviews) | Research-grade experience feedback analysis | "[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)" | | 10 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,216 reviews) | Email campaigns with embedded feedback collection | "[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)" | ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 552 ### Category Stats (Jul 2026) - **Average Rating**: 4.41/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Blue (+4.07%) - Among all products in this category, Blue recorded the largest rating increase compared to last month *Last updated: July 07, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 153,000+ Authentic Reviews - 552+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Ideally Ideally is the market research platform that puts real human insight into every creative and commercial decision. We're reinventing research for modern marketing, putting real consumer understanding into the hands of every marketer, strategist, and insights leader who needs it. Our platform delivers fast, always-on insight to understand what customers want, where categories are heading, and how to test ideas, products, and campaigns before they hit the market. Real people. Real responses. At the speed modern brands need to move. More than 250 brands and agencies across the US, UK, and APAC - including Treasury Wine Estates, Burger King, Google, and Rémy Cointreau - trust Ideally to make better decisions, faster. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-07-07T16%3A24%3A04Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1327193&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fpage%3D5%26selected_view%3Dgrid&secure%5Btoken%5D=ce974bbc04e7dccc49d797dcd44ceb8d9dce3642fdd57276bdcf74ae7d782200&secure%5Burl%5D=https%3A%2F%2Fwww.goideally.com&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [Cint](https://www.g2.com/products/cint/reviews) Cint is a global leader in research and measurement technology connecting brands, researchers, academics, or anyone with a question, to a network of over 800 suppliers representing millions of engaged respondents in 130+ countries. The Cint Exchange empowers users to gather insights at scale to build business strategies, develop research-enabled solutions, publish credible research, and more. Lucid Measurement by Cint, our advanced set of media measurement solutions, gives advertisers, media owners, and agencies the tools to measure the effectiveness and brand lift of cross-channel advertising campaigns in real time to optimize media performance while campaigns are live. Both products leverage Cint’s global network of suppliers including panel providers, mobile apps, loyalty programs, and other online communities. These companies use our audience monetization tools to monetize their communities by matching them to survey opportunities. At Cint, we’re feeding the world’s curiosity. Cint Group AB (publ), listed on Nasdaq Stockholm (STO: CINT), has a global workforce of over 800. Cint has offices in Stockholm, London, New York, New Orleans, Singapore, Gurgaon, and Sydney, among other locations. **Average Rating:** 4.4/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Cint?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Cint?** - **Seller:** [Cint](https://www.g2.com/sellers/cint) - **HQ Location:** Stockholm, SE - **Twitter:** @CintGroup (7,935 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/41996 (921 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Market Research - **Company Size:** 53% Small-Business, 20% Mid-Market #### What Are Cint's Pros and Cons? **Pros:** - Efficiency (6 reviews) - Setup Ease (6 reviews) - Ease of Use (5 reviews) - Simple (4 reviews) - Quick Setup (2 reviews) **Cons:** - Survey Issues (3 reviews) - Dashboard Issues (1 reviews) - Data Visualization (1 reviews) - Email Functionality (1 reviews) - Integration Difficulty (1 reviews) ### What Do G2 Reviewers Say About Cint? *AI-generated summary from verified user reviews* **Pros:** - Users value Cint for its **efficiency** and ease of use, streamlining market research and data collection processes. - Users find the **initial setup ease** of Cint to be smooth and straightforward, enhancing their overall experience. - Users find Cint's interface **easy to use** , enabling efficient data management and seamless survey programming. - Users appreciate the **ease of setup** and smooth usability of Cint, enhancing their survey experience significantly. - Users appreciate the **quick setup** of Cint, enabling a smooth, user-friendly onboarding experience for surveys. **Cons:** - Users often find **survey availability limited** and face repetitiveness in questions, impacting their overall experience with Cint. - Users find the **dashboard issues** limit effective visualization of outcomes, impacting their media measurement experience. - Users feel the **data visualization tools** could be improved for better insight into measurable outcomes. - Users find **integration difficulty** with Cint, hindering their ability to customize surveys effectively. - Users find the **steep learning curve** for advanced sample targeting challenging and frustrating to navigate. #### What Are Recent G2 Reviews of Cint? **"[Streamlines Survey Participation Efficiently](https://www.g2.com/survey_responses/cint-review-12812490)"** **Rating:** 4.0/5.0 stars *— Navin P.* [Read full review](https://www.g2.com/survey_responses/cint-review-12812490) --- **"[Insightful Surveys, Needs Broader Reach](https://www.g2.com/survey_responses/cint-review-12704660)"** **Rating:** 4.0/5.0 stars *— Nabin Raj B.* [Read full review](https://www.g2.com/survey_responses/cint-review-12704660) --- #### What Are G2 Users Discussing About Cint? - [What is Cint Insights Exchange used for?](https://www.g2.com/discussions/what-is-cint-insights-exchange-used-for) - 2 comments ### 2. [Jimo](https://www.g2.com/products/jimo/reviews) Turn more users into power users with intelligent, no-code in-app experiences. Jimo is the AI-native Digital Adoption Platform built for B2B SaaS teams to drive more revenue, reduce churn, and delight customers by creating highly contextual in-app onboarding, nudges, and activation workflows. Without code, Product and Customer Success teams can build intelligent, in-app experiences that accelerate user onboarding, improve feature adoption, and reduce time-to-value. Jimo focused on: Low user engagement and high churn rates Overwhelming support queues with repetitive onboarding questions Poor feature adoption despite significant product investment Manual, non-scalable user activation processes Lack of actionable user behavior insights Smart Onboarding Flows: Personalized user journeys that adapt based on behavior Contextual Feature Nudges: AI-powered prompts that drive adoption at the right moment In-App Feedback Collection: Capture user insights directly within your product Product Announcements & Changelog: Keep users informed about new features and updates Behavioral Analytics: Understand how users interact with your product Trusted by leading product teams at Pennylane, Shippeo, and Zenchef, Jimo helps companies increase product usage by up to 60% while reducing time-to-value and support burden. Our Mission is to empower product, growth, and customer success teams to create frictionless user experiences that maximize engagement, retention, and revenue - no code required. **Average Rating:** 4.6/5.0 **Total Reviews:** 38 **How Do G2 Users Rate Jimo?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 6.7/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 6.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Jimo?** - **Seller:** [Jimo](https://www.g2.com/sellers/jimo) - **HQ Location:** Paris, Île-de-France - **LinkedIn® Page:** https://www.linkedin.com/company/usejimo/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Small-Business, 32% Mid-Market #### What Are Jimo's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Customer Support (7 reviews) - Easy Implementation (5 reviews) - Easy Setup (4 reviews) - Helpful (4 reviews) **Cons:** - Mobile App Limitations (2 reviews) - Compatibility Issues (1 reviews) - Complexity (1 reviews) - Difficult Customization (1 reviews) - Difficult Usability (1 reviews) ### What Do G2 Reviewers Say About Jimo? *AI-generated summary from verified user reviews* **Pros:** - Users find Jimo’s **ease of use** exceptional, allowing for quick setup and immediate value in user engagement. - Users commend Jimo's **responsive customer support** , noting their readiness to help and effectively troubleshoot any issues. - Users find Jimo's **easy implementation** facilitates quick setup, enhancing user experience with minimal effort. - Users find Jimo's **easy setup** invaluable, enabling quick implementation and immediate value without coding requirements. - Users value Jimo's **no-code capability** , simplifying experience creation and fostering efficient team collaboration without ongoing development. **Cons:** - Users note the **lack of mobile integration** for Jimo, as it currently only functions through a web platform. - Users report **incompatibilities and bugs** with certain frameworks, which hinder the overall performance of Jimo. - Users find that the **configuration of pop-ups** could be easier, which complicates their overall experience with Jimo. - Users find that the **difficult customization** of Jimo makes configuring pop-ups a frustrating experience. - Users find the **difficult usability** of Jimo frustrating, especially when configuring pop-up settings. #### What Are Recent G2 Reviews of Jimo? **"[Effortless Onboarding with Easy Frontend Integration](https://www.g2.com/survey_responses/jimo-review-12605559)"** **Rating:** 5.0/5.0 stars *— Giovanna P.* [Read full review](https://www.g2.com/survey_responses/jimo-review-12605559) --- **"[Empowers Teams to Drive Impact Independently](https://www.g2.com/survey_responses/jimo-review-12654855)"** **Rating:** 4.5/5.0 stars *— Philip S.* [Read full review](https://www.g2.com/survey_responses/jimo-review-12654855) --- ### 3. [SurveyRock](https://www.g2.com/products/surveyrock/reviews) SurveyRock is an intuitive online survey platform designed to help businesses and individuals gather valuable feedback efficiently. With a user-friendly interface, it enables the creation, distribution, and analysis of surveys tailored to diverse needs. Supporting multiple languages, including right-to-left scripts, SurveyRock ensures accessibility for a global audience. Its versatile question types, such as multiple-choice, text, image, and rating scales, allow for comprehensive data collection. Advanced features like survey logic and real-time reporting enhance the survey experience, making it a robust tool for informed decision-making. Key Features and Functionality: - Global Language Support: Create surveys in any language, including right-to-left scripts like Arabic and Hebrew, catering to a worldwide audience. - Diverse Question Types: Utilize multiple-choice, text, image, number, matrix, and rating scale questions to gather precise responses. - Survey Logic: Implement PagePath and QuestionPath logic to direct respondents based on their answers, ensuring a personalized survey flow. - Advanced Logic: Combine multiple conditions and actions for sophisticated survey pathways, enhancing respondent engagement. - Video Embedding: Incorporate YouTube or Vimeo videos to provide context or additional information within surveys. - Randomization: Randomize multiple-choice options to prevent order bias and obtain unbiased data. - Distribution Options: Share surveys via unique web links, embed them into web pages, or distribute through email and social media platforms. - Custom URLs: Customize survey links for a professional appearance and better respondent recognition. - Real-Time Reporting: Access immediate survey results to monitor participation and analyze data as responses are submitted. - Individual Response Viewing: Examine specific respondent answers for detailed insights and export data for further analysis. Primary Value and Solutions: SurveyRock empowers users to make informed decisions by providing a comprehensive suite of tools for creating, distributing, and analyzing surveys. Its global language support and diverse question types ensure inclusivity and adaptability to various research needs. Advanced logic and real-time reporting facilitate efficient data collection and analysis, enabling users to understand their audience better and tailor their products, services, or content accordingly. By simplifying the survey process, SurveyRock helps organizations and individuals gather actionable insights to drive growth and improvement. **Average Rating:** 4.3/5.0 **Total Reviews:** 110 **How Do G2 Users Rate SurveyRock?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyRock?** - **Seller:** [Oak Mountain Digital](https://www.g2.com/sellers/oak-mountain-digital) - **Year Founded:** 2011 - **HQ Location:** N/A - **Twitter:** @surveyrock (633 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3533453/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 48% Small-Business, 37% Mid-Market #### What Are SurveyRock's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Quick Setup (6 reviews) - Customization (4 reviews) - Helpful (4 reviews) - Simple (4 reviews) **Cons:** - Outdated Design (4 reviews) - Survey Issues (4 reviews) - Limited Features (2 reviews) - Limited Templates (2 reviews) - Not User-Friendly (2 reviews) ### What Do G2 Reviewers Say About SurveyRock? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **simplicity and ease of use** of SurveyRock, making survey setup fast and accessible for everyone. - Users admire the **quick setup** of SurveyRock, allowing for immediate creation and distribution of surveys effortlessly. - Users appreciate the **customization options** of SurveyRock, enabling professional and tailored survey experiences with ease. - Users value the **simplicity and ease of use** of SurveyRock, enabling quick and effective survey creation without technical skills. - Users appreciate the **ease of use** in SurveyRock, enabling quick survey creation and effective data collection. **Cons:** - Users feel that SurveyRock's **outdated design** and lack of modern aesthetics hinder engagement and overall experience. - Users mention the need for a **better mobile experience** and improved engagement tools to enhance survey responses. - Users express disappointment over the **limited features** of SurveyRock, noting a lack of advanced analytics and support. - Users feel that SurveyRock has **limited templates** and lacks design flexibility, hindering creativity and customization options. - Users find SurveyRock **not user-friendly** due to its complicated interface and outdated design affecting engagement. #### What Are Recent G2 Reviews of SurveyRock? **"[SurveyRock Simplifies and Organizes My Health and Wellness Surveys](https://www.g2.com/survey_responses/surveyrock-review-12868054)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveyrock-review-12868054) --- **"[Easy Form Creation and Analysis with a Clean, User-Friendly Dashboard](https://www.g2.com/survey_responses/surveyrock-review-12817811)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/surveyrock-review-12817811) --- #### What Are G2 Users Discussing About SurveyRock? - [What is SurveyRock used for?](https://www.g2.com/discussions/what-is-surveyrock-used-for) - 1 comment ### 4. [PopSurvey](https://www.g2.com/products/popsurvey/reviews) PopSurvey is an AI-powered online survey platform developed by Populix, designed to facilitate quick, efficient, and cost-effective data collection for both academic and business research. With a user-friendly interface, PopSurvey enables users to create and distribute surveys seamlessly, ensuring high-quality responses from a vast pool of over 700,000 verified respondents. Key Features and Functionality: - Extensive Respondent Network: Access to a large, verified user base ensures diverse and authentic survey responses. - Rapid Survey Completion: Achieve a 97.5% response rate within 24 hours, facilitating swift data collection. - Cost-Effective Solutions: Affordable pricing starting at Rp375 per answer, making it accessible for various research budgets. - AI-Assisted Survey Design: Utilize AI-powered tools to design, structure, and refine surveys, optimizing the research process. - Versatile Use Cases: Suitable for academic research, business strategy development, media and journalism, and more. Primary Value and User Solutions: PopSurvey addresses the need for efficient and reliable data collection by offering a platform that combines speed, affordability, and quality. It empowers users to make informed, data-driven decisions by providing access to a broad respondent base and advanced survey design tools. Whether for academic purposes or business insights, PopSurvey simplifies the research process, enabling users to gather valuable information swiftly and effectively. **Average Rating:** 4.2/5.0 **Total Reviews:** 80 **How Do G2 Users Rate PopSurvey?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind PopSurvey?** - **Seller:** [PopSurvey](https://www.g2.com/sellers/popsurvey) - **Year Founded:** 2010 - **HQ Location:** Needham, MA - **Twitter:** @PopSurvey (214 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/popsurvey/ **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Small-Business, 30% Mid-Market #### What Are PopSurvey's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Quick Setup (6 reviews) - Intuitive (5 reviews) - Efficiency (3 reviews) - Setup Ease (3 reviews) **Cons:** - Expensive (2 reviews) - Not User-Friendly (2 reviews) - Survey Issues (2 reviews) - Complexity (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About PopSurvey? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of PopSurvey, appreciating its intuitive design and simple survey creation process. - Users value the **quick setup** of PopSurvey, enabling efficient survey creation and streamlined onboarding processes. - Users find PopSurvey's **intuitive interface** makes creating and taking surveys a simple, enjoyable experience. - Users value the **efficient survey distribution and data organization** of PopSurvey, enhancing their feedback collection process. - Users find the **initial setup easy and seamless** , enhancing their overall experience with PopSurvey. **Cons:** - Users feel that the pricing of PopSurvey is **too high** compared to its perceived value and features offered. - Users find PopSurvey's interface **not user-friendly** , experiencing issues like complexity and a need for more visual appeal. - Users find the **free plan very limiting** , facing issues with survey quantity and unclear questions affecting usability. - Users find the **complex scoring and advanced questions** in PopSurvey to be overwhelming and detracting from the overall experience. - Users find the **difficult setup** process frustrating, especially those who are not tech-savvy, impacting their overall experience. #### What Are Recent G2 Reviews of PopSurvey? **"[Streamlined Survey Creation and Sharing with Powerful Reporting](https://www.g2.com/survey_responses/popsurvey-review-13058889)"** **Rating:** 4.5/5.0 stars *— Bernd T.* [Read full review](https://www.g2.com/survey_responses/popsurvey-review-13058889) --- **"[Simple, Flexible Surveys with Real-Time Feedback and Strong Reporting](https://www.g2.com/survey_responses/popsurvey-review-12856900)"** **Rating:** 4.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/popsurvey-review-12856900) --- #### What Are G2 Users Discussing About PopSurvey? - [What is PopSurvey used for?](https://www.g2.com/discussions/what-is-popsurvey-used-for) - 3 comments, 1 upvote ### 5. [Attest](https://www.g2.com/products/attest/reviews) Understand the 'why' and 'what’s next' for your customers. Attest is an enterprise-grade platform for qualitative and quantitative research. One platform to deeply understand your current customers, future consumers or both side-by-side. Simple to launch surveys, data storytelling and dedicated experts to help you every step of the way. - Simple and transparent pricing No hidden fees – no matter who or where your audience is we have one flat audience cost. - Multi-market insights with local nuance Access insights from 59 countries with fully localised and translated surveys, across 70 languages. Compare regional groups side by side. - No extra cost for the support you need Our industry-leading team of experts are always on hand for everything from survey setup best practice, to support in identifying key trends in your data. - Data Storytelling Discover, craft and share data stories with automated analysis tools, custom charts and interactive Boards. - Industry-leading data quality methods We truly care about the quality of your insights. Our sophisticated data training and algorithms are designed to eliminate noise and provide high quality results. - Bespoke insights for your brand Plug and play with survey templates and pre-set audiences, or create your ideal setup with fully customisable audiences. No omnibus research or sharing insights. Attest is your end-to-end consumer research platform that prioritises data quality, tailored research and robust insights so you always have the confidence in your decisions. **Average Rating:** 4.5/5.0 **Total Reviews:** 153 **How Do G2 Users Rate Attest?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 7.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Attest?** - **Seller:** [Attest](https://www.g2.com/sellers/attest) - **Company Website:** https://www.askattest.com - **Year Founded:** 2015 - **HQ Location:** London - **Twitter:** @AskAttest (1,425 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/attest-technologies-limited/ (115 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Food & Beverages - **Company Size:** 53% Mid-Market, 27% Small-Business #### What Are Attest's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Survey Creation (10 reviews) - Customer Support (9 reviews) - Helpful (8 reviews) - Intuitive (8 reviews) **Cons:** - Pricing Issues (6 reviews) - Survey Issues (6 reviews) - Survey Limitations (4 reviews) - Expensive (3 reviews) - Time-consuming Processes (3 reviews) ### What Do G2 Reviewers Say About Attest? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Attest, appreciating the quick setup and smooth transition for efficient research. - Users appreciate the **easy survey creation** process with Attest, benefiting from responsive support and quick insights. - Users commend the **attentive and efficient customer support** from Attest, enhancing their overall experience and success. - Users appreciate the **valuable insights** Attest provides, enhancing their understanding of customer preferences effortlessly. - Users praise Attest for its **intuitive and easy-to-use interface** , enabling quick, targeted insights for informed decision-making. **Cons:** - Users find the **pricing issues** with Attest problematic, particularly for small projects and multi-path surveys. - Users notice **survey availability issues** with Attest, experiencing limited opportunities and varying qualitative result quality. - Users feel the **survey limitations** impact pricing and response quality, along with compatibility issues for complex projects. - Users find Attest to be **expensive** , especially for small projects and frequent large-scale surveys. - Users find the **time-consuming processes** of filling surveys and analyzing data complicate their research efforts. #### What Are Recent G2 Reviews of Attest? **"[Streamlined German Market Insights, But Needs Better DSGVO Integration](https://www.g2.com/survey_responses/attest-review-13058323)"** **Rating:** 4.5/5.0 stars *— Orte P.* [Read full review](https://www.g2.com/survey_responses/attest-review-13058323) --- **"[Streamlined GDPR Compliance for EU Market Research](https://www.g2.com/survey_responses/attest-review-12996132)"** **Rating:** 4.0/5.0 stars *— Paloma E.* [Read full review](https://www.g2.com/survey_responses/attest-review-12996132) --- #### What Are G2 Users Discussing About Attest? - [What is Attest used for?](https://www.g2.com/discussions/what-is-attest-used-for) ### 6. [Riddle Quiz Maker](https://www.g2.com/products/riddle-quiz-maker/reviews) Riddle is an interactive content platform for creating quizzes, polls, surveys, personality tests, forms, prediction games, interactive graphics, mini-games, and leaderboards. Customers build content in Riddle's no-code editor and embed it on their website, in apps, or distribute it via direct link or social media. Riddle is GDPR-compliant, hosted in the EU, and designed for high-traffic publishers and enterprise brands. What makes Riddle different from other quiz makers? Riddle offers unlimited responses, views, and leads at every paid tier. This is a structural difference from Typeform, Outgrow, Jotform, and similar tools that meter usage and penalize success. A quiz that goes viral on a Riddle plan costs the same as one that doesn't. This pricing model is the reason high-traffic publishers and broadcasters choose Riddle: predictable cost regardless of audience size. Who uses Riddle? Riddle is built for publishers, broadcasters, sports leagues, teams, and consumer brands. Customers include BBC, Club Med, Tate, RTL, Funke Mediengruppe, Immediate Media, SRF, 20 Minuten, the Fiesta Bowl, and major global media houses and brands. The platform also serves agencies, SMEs, coaches, and consultants, but the feature priorities are set by the needs of enterprise media and sports clients. What are the main use cases? - Audience engagement: increase time-on-site and return visits with editorial quizzes and polls - Lead generation: capture qualified leads with gated personality tests, prediction games, and sweepstakes - Zero-party data collection: ask users directly about preferences, interests, and intent. GDPR-clean, no tracking required. - Sponsored & branded content: spin up branded quizzes for advertisers, multiplying available ad inventory - Content monetization: monetize quiz starts and completions via integrated offer walls and ad units - Live event activation: run real-time competitions, prize draws, and audience polls during broadcasts and events - Audience segmentation: route users into CRM segments based on quiz answers and behavior What features does Riddle include? - Unlimited views, starts, responses, and leads on every paid plan - 15+ content formats (quiz, poll, survey, personality test, form, prediction game, predictor, interactive graphic, leaderboard, sweepstakes, and more) combinable in a single Riddle - No-code drag-and-drop builder with full white-label and CSS customization - Web and in-app embedding, plus standalone hosted URLs - GDPR-compliant data collection and EU-based storage - Built-in sweepstakes and prize-draw mechanics - Native integrations with major CRM, ESP, and analytics tools (HubSpot, Salesforce, Mailchimp, Brevo, GA4, GTM, and others) plus webhooks and a full API - Team collaboration, folders, and role-based permissions - AI-assisted content generation for questions, answers, and results Is Riddle GDPR compliant? Yes. Riddle is built and hosted in Germany under EU data protection law. Data collection is consent-based and zero-party by design, with no tracking pixels and no third-party cookies required. Riddle is suitable for organizations with strict compliance requirements, including public broadcasters and regulated industries. What is the pricing model? Riddle uses flat-fee tiered pricing ($119 to $749 per month) with no usage caps. Plans differ on features, branding, integrations, and team seats, never on volume. **Average Rating:** 4.5/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Riddle Quiz Maker?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.7/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Riddle Quiz Maker?** - **Seller:** [Riddle](https://www.g2.com/sellers/riddle) - **Year Founded:** 2014 - **HQ Location:** Saarbrücken, Germany - **Twitter:** @riddleApp (10,635 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/riddle-quiz-maker (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Small-Business, 18% Enterprise #### What Are Riddle Quiz Maker's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - Intuitive (2 reviews) - Customizability (1 reviews) **Cons:** - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Riddle Quiz Maker? *AI-generated summary from verified user reviews* **Pros:** - Users praise Riddle Quiz Maker for its **exceptional customer support** , highlighting quick responses and personalized assistance. - Users highlight the **intuitive interface** of Riddle Quiz Maker, making quiz creation effortless and enjoyable. - Users commend the **exceptional support** from Riddle Quiz Maker, enhancing their experience with personalized assistance and resources. - Users find Riddle Quiz Maker exceptionally **intuitive** , making quiz creation easy and enjoyable for everyone. - Users love the **customization features** of Riddle Quiz Maker, enabling tailored quizzes that reflect their branding perfectly. **Cons:** - Users find the **learning curve challenging** , especially with branching logic, though online resources are available to assist. #### What Are Recent G2 Reviews of Riddle Quiz Maker? **"[Excellent customer service + great platform](https://www.g2.com/survey_responses/riddle-quiz-maker-review-12921590)"** **Rating:** 5.0/5.0 stars *— Nick C.* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-12921590) --- **"[Amazing team and amazing tool](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11490554)"** **Rating:** 5.0/5.0 stars *— Indrė V.* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11490554) --- #### What Are G2 Users Discussing About Riddle Quiz Maker? - [What is Riddle Quiz Maker used for?](https://www.g2.com/discussions/what-is-riddle-quiz-maker-used-for) ### 7. [ProProfs Survey Maker](https://www.g2.com/products/proprofs-survey-maker/reviews) ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section. **Average Rating:** 4.3/5.0 **Total Reviews:** 51 **How Do G2 Users Rate ProProfs Survey Maker?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind ProProfs Survey Maker?** - **Seller:** [ProProfs](https://www.g2.com/sellers/proprofs) - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @ProProfs (4,731 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9492925/ (215 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management - **Company Size:** 46% Mid-Market, 35% Small-Business #### What Are ProProfs Survey Maker's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Easy Setup (5 reviews) - Survey Creation (4 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) **Cons:** - Poor Design (2 reviews) - Poor UI (2 reviews) - Cluttered Interface (1 reviews) - Exporting Issues (1 reviews) - Formatting Issues (1 reviews) ### What Do G2 Reviewers Say About ProProfs Survey Maker? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy-to-use interface** of ProProfs Survey Maker, streamlining survey creation for everyone. - Users love the **easy setup** of ProProfs Survey Maker, enabling quick creation of surveys within minutes. - Users appreciate the **easy survey creation** process in ProProfs Survey Maker, enabling quick and professional feedback gathering. - Users appreciate the **quick setup** of ProProfs Survey Maker, enabling fast survey creation and integration within minutes. - Users appreciate the **easy and hassle-free setup** of ProProfs Survey Maker, allowing for quick and efficient usage. **Cons:** - Users find the **poor design** of ProProfs Survey Maker limits customization and overall user experience significantly. - Users note that the **UI can feel dated and dense** , hindering overall usability and user experience in ProProfs Survey Maker. - Users find the **interface cluttered and outdated** , which negatively impacts their overall experience with ProProfs Survey Maker. - Users experience **exporting issues** with ProProfs Survey Maker, often needing manual cleanup for formatting before using data. - Users experience **formatting issues** when exporting data, requiring manual cleanup for proper use in Excel. #### What Are Recent G2 Reviews of ProProfs Survey Maker? **"[AI-Powered Surveys Made Easy with Flexible Sharing and Strong Templates](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017) --- **"[Keeping Wellness Surveys and Follow-Ups More Structured](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959) --- #### What Are G2 Users Discussing About ProProfs Survey Maker? - [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) - 1 comment - [Which software is best for survey?](https://www.g2.com/discussions/proprofs-survey-maker-which-software-is-best-for-survey) - [Is ProProfs survey Maker free?](https://www.g2.com/discussions/is-proprofs-survey-maker-free) - [What is ProProfs survey Maker?](https://www.g2.com/discussions/what-is-proprofs-survey-maker) ### 8. [Polly](https://www.g2.com/products/polly/reviews) Capture instant feedback on Slack, MS Teams, Zoom and Google Meet with Polly. It helps teams of all sizes make smarter, data-driven decisions, instantly! We believe in a world where every voice has the power to transform work, and it’s our goal to make them heard. More than 40% of the Fortune 100 companies use Polly, empowering their teams across the globe while driving deeper engagement through our real-time feedback tools: Q&A, single-question and multi-question pollys, templates, icebreakers, trivia, and more. Polly gives you 10x better & faster response rate than email as it offers not just a native in-app experience but also voting over web. With over 20 million pollys sent and 1 million monthly active users, Polly connects you with your team in the spaces where work happens: Slack, Microsoft Teams, Zoom, Google Meet and virtual meetings. **Average Rating:** 4.6/5.0 **Total Reviews:** 94 **How Do G2 Users Rate Polly?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.5/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Polly?** - **Seller:** [Polly.ai](https://www.g2.com/sellers/polly-ai) - **Year Founded:** 2015 - **HQ Location:** Seattle, WA - **Twitter:** @polly_ai (584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15184631/ (34 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 43% Mid-Market, 35% Small-Business #### What Are Polly's Pros and Cons? **Pros:** - Ease of Creation (2 reviews) - Ease of Use (2 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Complexity (1 reviews) - Interface Complexity (1 reviews) - Limited Customization (1 reviews) - Limited Templates (1 reviews) - Limited Variety (1 reviews) ### What Do G2 Reviewers Say About Polly? *AI-generated summary from verified user reviews* **Pros:** - Users find it **easy to create surveys** with Polly, enhancing team communication and efficiency through seamless integration. - Users find Polly's **ease of use** remarkable, making survey creation and Slack integration seamless for team collaboration. - Users enjoy the **easy communication** with Polly, benefiting from quick setup and responsive support for issues. - Users value the **responsive customer support** of Polly, providing quick assistance and clear explanations for issues. - Users find the **easy integrations** with Slack to be very beneficial for creating surveys effortlessly with Polly. **Cons:** - Users find the **complexity of the interface** frustrating, as it requires multiple steps before getting started. - Users find the **interface complexity** of Polly challenging, noting multiple steps before they can use it effectively. - Users feel the need for **more survey templates** to enhance customization options in Polly. - Users feel the need for more **template options** in Polly to enhance their survey creation experience. - Users find the **limited variety of templates** for surveys in Polly restrictive and would like more options. #### What Are Recent G2 Reviews of Polly? **"[Simple, Easy-to-Use Slack Polls for Organisation-Wide Surveys](https://www.g2.com/survey_responses/polly-review-12748523)"** **Rating:** 5.0/5.0 stars *— Jonny K.* [Read full review](https://www.g2.com/survey_responses/polly-review-12748523) --- **"[Easy Setup, User-Friendly Polls with Flexible Options](https://www.g2.com/survey_responses/polly-review-7964216)"** **Rating:** 5.0/5.0 stars *— Christy H.* [Read full review](https://www.g2.com/survey_responses/polly-review-7964216) --- #### What Are G2 Users Discussing About Polly? - [What do you like most about Polly for conducting surveys, and what features would you like to see added?](https://www.g2.com/discussions/what-do-you-like-most-about-polly-for-conducting-surveys-and-what-features-would-you-like-to-see-added) - [What is Polly platform?](https://www.g2.com/discussions/what-is-polly-platform) - 1 comment - [What does agile Polly do?](https://www.g2.com/discussions/what-does-agile-polly-do) - 1 comment - [What does Polly do in teams?](https://www.g2.com/discussions/what-does-polly-do-in-teams) - 1 comment - [What is Polly used for?](https://www.g2.com/discussions/what-is-polly-used-for) - 1 comment ### 9. [Wufoo](https://www.g2.com/products/wufoo/reviews) Wufoo is a web application that helps anybody build and customize amazing online forms. You can use Wufoo to collect contact information, RSVPs, applications, files, online payments and just about anything else. Wufoo integrates with hundreds of other tools so you can streamline and automate workflows, saving you precious time. And because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. Sign up free and start building forms today. **Average Rating:** 4.2/5.0 **Total Reviews:** 293 **How Do G2 Users Rate Wufoo?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 7.7/10 (Category avg: 8.6/10) - **Question Types:** 8.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Wufoo?** - **Seller:** [SurveyMonkey](https://www.g2.com/sellers/surveymonkey) - **Year Founded:** 1999 - **HQ Location:** San Mateo, CA - **Twitter:** @SurveyMonkey (42,887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/surveymonkey/ (1,390 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Owner - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 52% Small-Business, 34% Mid-Market #### What Are Wufoo's Pros and Cons? **Pros:** - Automation (1 reviews) - Automations (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) **Cons:** - Reliability Issues (1 reviews) - Submission Limitations (1 reviews) ### What Do G2 Reviewers Say About Wufoo? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of Wufoo, enabling seamless integration with other apps for efficient data entry. - Users appreciate the **integrations through Zapier** in Wufoo, enabling seamless automated data entry with other applications. - Users love the **easy integrations** with Wufoo via Zapier, enabling seamless automated data entry with other apps. - Users value the **Zapier integration** of Wufoo, enabling seamless automated data entry with various applications. **Cons:** - Users face **reliability issues** with Wufoo, as incomplete submissions prevent resuming from where they left off. - Users notice that **submission limitations** prevent returning to previously saved points in multi-page forms, causing frustration. #### What Are Recent G2 Reviews of Wufoo? **"[Amazing platform!](https://www.g2.com/survey_responses/wufoo-review-11748264)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/wufoo-review-11748264) --- **"[Seamless Wufoo + Zapier Integrations for Automated Data Entry](https://www.g2.com/survey_responses/wufoo-review-12222520)"** **Rating:** 4.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/wufoo-review-12222520) --- #### What Are G2 Users Discussing About Wufoo? - [What is Wufoo used for?](https://www.g2.com/discussions/wufoo-what-is-wufoo-used-for) - [Is wufoo by SurveyMonkey legit?](https://www.g2.com/discussions/is-wufoo-by-surveymonkey-legit) - [Are Wufoo forms anonymous?](https://www.g2.com/discussions/are-wufoo-forms-anonymous) - [What is wufoo by SurveyMonkey?](https://www.g2.com/discussions/what-is-wufoo-by-surveymonkey) - [What is wufoo used for?](https://www.g2.com/discussions/what-is-wufoo-used-for) ### 10. [SmartSurvey](https://www.g2.com/products/smartsurvey/reviews) SmartSurvey is the UK's leading SaaS feedback platform. Spin up surveys, forms and questionnaires in minutes, send them anywhere your audience is, and turn raw responses into insight you can act on, all without leaving the platform. Native AI sentiment and thematic analysis surface the themes hiding in your open-text answers. Live dashboards and white-label reports put the right numbers in front of the right people. Connect SmartSurvey to the tools your team uses such as HubSpot, Salesforce, Power BI, MS Teams and so many more. The survey platform for everyone, from students and charities to growing businesses and public sector teams. Pick a free-for-life plan for basic surveys, self-serve plans for solo professionals and teams, or enterprise solutions for full CX, EX, PX and citizen engagement programmes. Multi-user team plans make collaboration simple. With hundreds of thousands of users from across the world and more than a billion responses analysed, you are in safe hands and great company. ISO 27001 certified, Cyber Essentials Plus, GDPR compliant, and UK-hosted as standard. Learn more by visiting https://www.smartsurvey.co.uk/ **Average Rating:** 4.6/5.0 **Total Reviews:** 46 **How Do G2 Users Rate SmartSurvey?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind SmartSurvey?** - **Seller:** [SmartSurvey](https://www.g2.com/sellers/smartsurvey) - **Year Founded:** 2003 - **HQ Location:** Tewkesbury, Gloucestershire - **Twitter:** @SmartSurvey (1,561 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2844515/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management - **Company Size:** 49% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of SmartSurvey? **"[Great Survey Site, just one suggestion for improvement](https://www.g2.com/survey_responses/smartsurvey-review-7956199)"** **Rating:** 5.0/5.0 stars *— Verified User in Human Resources* [Read full review](https://www.g2.com/survey_responses/smartsurvey-review-7956199) --- **"[NHS Review of SmartSurvey](https://www.g2.com/survey_responses/smartsurvey-review-7949226)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/smartsurvey-review-7949226) --- #### What Are G2 Users Discussing About SmartSurvey? - [What is SmartSurvey used for?](https://www.g2.com/discussions/what-is-smartsurvey-used-for) - [How can I create a free survey?](https://www.g2.com/discussions/how-can-i-create-a-free-survey) - [Is Smart survey anonymous?](https://www.g2.com/discussions/is-smart-survey-anonymous) - [Is Smart Survey free?](https://www.g2.com/discussions/is-smart-survey-free) - [What is SmartSurvey?](https://www.g2.com/discussions/what-is-smartsurvey) - 1 comment ### 11. [SimpleSurvey](https://www.g2.com/products/simplesurvey/reviews) SimpleSurvey is a Canadian online survey and data collection platform designed to help organizations gather reliable data, engage their audiences, and make informed, data-driven decisions. With a focus on simplicity and security, SimpleSurvey offers a versatile solution for various industries, including government agencies, healthcare organizations, educational institutions, and professional associations. Key Features and Functionality: - Customizable Surveys: Create personalized surveys with your organization's branding, including logos, colors, and themes, ensuring consistency and professionalism. - Multilingual Support: Design and distribute surveys in multiple languages to cater to diverse audiences, enhancing accessibility and response rates. - Advanced Question Types and Logic: Utilize a wide range of question formats, such as multiple-choice, open-ended, and Likert scales, along with advanced logic tools like skip logic and response piping to create dynamic and engaging surveys. - Real-Time Reporting and Analysis: Access powerful tools for analyzing survey results, generating detailed reports, and visualizing data to inform strategic decisions. - Secure Data Hosting: Ensure data protection and confidentiality with hosting in SOC 2 compliant data centers operated by Microsoft Canada, meeting Canadian data sovereignty and privacy requirements. - Collaboration Tools: Enhance teamwork with shared workspaces, allowing seamless collaboration, sharing of projects, templates, and media assets among team members. Primary Value and Solutions Provided: SimpleSurvey empowers organizations to efficiently collect and analyze data, leading to improved decision-making and enhanced productivity. By offering a user-friendly interface combined with advanced features, it simplifies the survey creation process, making it accessible to users without technical expertise. The platform's versatility allows for applications ranging from market research and customer satisfaction assessments to employee feedback and event evaluations. With secure data hosting and compliance with Canadian privacy standards, SimpleSurvey provides a trusted solution for organizations seeking reliable and actionable insights. **Average Rating:** 4.4/5.0 **Total Reviews:** 66 **How Do G2 Users Rate SimpleSurvey?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 8.4/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind SimpleSurvey?** - **Seller:** [OutSideSoft](https://www.g2.com/sellers/outsidesoft) - **HQ Location:** Saint-Bruno, Quebec - **Twitter:** @OutSideSoft (36 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/outsidesoft-solutions-inc./ **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 45% Small-Business, 36% Mid-Market #### What Are SimpleSurvey's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Simple (7 reviews) - Quick Setup (5 reviews) - Ease of Creation (4 reviews) - Helpful (4 reviews) **Cons:** - Limited Customization (2 reviews) - Poor Reporting (2 reviews) - Survey Issues (2 reviews) - Complexity (1 reviews) - Data Visualization (1 reviews) ### What Do G2 Reviewers Say About SimpleSurvey? *AI-generated summary from verified user reviews* **Pros:** - I find SimpleSurvey to be **extremely user-friendly** , making survey creation and distribution quick and straightforward. - Users love how **easy and quick** it is to create and distribute surveys using SimpleSurvey's user-friendly interface. - Users appreciate the **quick setup** of SimpleSurvey, valuing its user-friendly interface and efficient survey creation. - Users value the **ease of creation** in SimpleSurvey, enabling quick survey setup and efficient feedback collection. - Users appreciate the **clear, easy-to-read reports** from SimpleSurvey, enhancing feedback collection for work and projects. **Cons:** - Users note **limited customization** options in SimpleSurvey, which may not meet advanced needs and preferences. - Users feel that the **poor reporting** limits detailed data analysis, impacting overall survey effectiveness. - Users experience **survey issues** due to unclear questions and limited options, affecting response authenticity and efficiency. - Users find the **logic branching capabilities basic** , making it inconvenient to create complex surveys with skipped questions. - Users feel the **data visualization** lacks detail in reporting, limiting their ability to analyze results effectively. #### What Are Recent G2 Reviews of SimpleSurvey? **"[Effortless Survey Creation with User-Friendly Interface](https://www.g2.com/survey_responses/simplesurvey-review-12206945)"** **Rating:** 5.0/5.0 stars *— Destiny D.* [Read full review](https://www.g2.com/survey_responses/simplesurvey-review-12206945) --- **"[Clean Interface, Quick Setup, and Reliable Reporting with SimpleSurvey](https://www.g2.com/survey_responses/simplesurvey-review-12644064)"** **Rating:** 4.0/5.0 stars *— Jason W.* [Read full review](https://www.g2.com/survey_responses/simplesurvey-review-12644064) --- #### What Are G2 Users Discussing About SimpleSurvey? - [What is SimpleSurvey used for?](https://www.g2.com/discussions/what-is-simplesurvey-used-for) - 1 upvote ### 12. [JUSFEEDBACK](https://www.g2.com/products/jusfeedback/reviews) Jusfeedback is a comprehensive customer engagement optimization platform designed to help businesses collect, analyze, and act on feedback from customers, employees, and partners. By integrating various feedback channels, Jusfeedback enables organizations to gain actionable insights that drive improved customer satisfaction and business performance. Key Features and Functionality: - Enterprise Feedback Management: Create and distribute customized surveys to gather real-time feedback, facilitating informed decision-making. - Digital Feedback Integration: Embed feedback mechanisms into digital channels to capture customer input throughout their journey, enabling timely responses and adjustments. - IVR Feedback Management: Collect immediate feedback via Interactive Voice Response (IVR) systems following customer interactions, ensuring prompt issue resolution. - Mobile Offline Surveys: Conduct surveys in remote locations or on-the-go, capturing feedback at the point of experience without requiring an internet connection. - Speech and Text Analytics: Analyze customer interactions across various channels to understand sentiments, identify trends, and uncover actionable insights. - Predictive Experience and Quality Management: Monitor and evaluate customer interactions to predict future behaviors and enhance service quality. Primary Value and Solutions Provided: Jusfeedback empowers organizations to stay attuned to their customers' needs by offering a unified platform for feedback collection and analysis. This holistic approach enables businesses to identify areas for improvement, enhance customer relationships, and drive profitability. By transforming raw feedback into actionable insights, Jusfeedback helps organizations make data-driven decisions that lead to superior customer experiences and sustained business growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 15 **How Do G2 Users Rate JUSFEEDBACK?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind JUSFEEDBACK?** - **Seller:** [JUSFEEDBACK](https://www.g2.com/sellers/jusfeedback) - **Year Founded:** 2012 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/activeo-global/ (31 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 40% Mid-Market #### What Are JUSFEEDBACK's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Automation (1 reviews) - Customer Support (1 reviews) - Fun (1 reviews) - Setup Ease (1 reviews) ### What Do G2 Reviewers Say About JUSFEEDBACK? *AI-generated summary from verified user reviews* **Pros:** - Users find JUSFEEDBACK **very easy to use** , simplifying their daily tasks and enhancing overall productivity. - Users value the **automation of feedback requests** in JUSFEEDBACK, finding it simple and efficient. - Users highlight the **excellent customer support** provided by JUSFEEDBACK, enhancing their overall experience with the product. - Users find JUSFEEDBACK **fun and useful** , enjoying both its engaging features and excellent support. - Users find JUSFEEDBACK **very easy to set up** , significantly simplifying their work processes. #### What Are Recent G2 Reviews of JUSFEEDBACK? **"[Effortless HR Management with JUSFEEDBACK](https://www.g2.com/survey_responses/jusfeedback-review-12064376)"** **Rating:** 5.0/5.0 stars *— Frances G.* [Read full review](https://www.g2.com/survey_responses/jusfeedback-review-12064376) --- **"[Easy Feedback Collection with Simple Surveys and Real-Time Insights](https://www.g2.com/survey_responses/jusfeedback-review-12504352)"** **Rating:** 5.0/5.0 stars *— Anup K.* [Read full review](https://www.g2.com/survey_responses/jusfeedback-review-12504352) --- ### 13. [Block Survey](https://www.g2.com/products/block-survey/reviews) BlockSurvey is an innovative AI-driven survey software designed for businesses and researchers to cut costs and save time. Key Features: 1. AI-powered survey creation and analysis 2. Customizable, visually appealing templates 3. White-labeling options 4. Privacy-first approach with no ads or trackers 5. User-friendly interface for both creators and respondents **Average Rating:** 4.7/5.0 **Total Reviews:** 146 **How Do G2 Users Rate Block Survey?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 9.1/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Block Survey?** - **Seller:** [BlockSurvey](https://www.g2.com/sellers/blocksurvey) - **Year Founded:** 2020 - **HQ Location:** Middletown, US - **Twitter:** @blocksurvey (2,374 Twitter followers) - **LinkedIn® Page:** https://in.linkedin.com/company/blocksurvey (20 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 73% Small-Business, 17% Mid-Market #### What Are Block Survey's Pros and Cons? **Pros:** - Ease of Use (15 reviews) - Features (10 reviews) - Intuitive (7 reviews) - Helpful (6 reviews) - Simple (6 reviews) **Cons:** - Survey Issues (8 reviews) - Missing Features (5 reviews) - Expensive (4 reviews) - Limited Customization (4 reviews) - Integration Issues (3 reviews) ### What Do G2 Reviewers Say About Block Survey? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Block Survey, appreciating its simple setup and seamless integration into workflows. - Users value the **secure and anonymous survey features** of Block Survey, enhancing psychological safety and honest feedback. - Users love the **intuitive interface** of Block Survey, making survey creation effortless and accessible for everyone. - Users value the **security and control** that Block Survey provides for protecting sensitive information and ensuring anonymity. - Users commend Block Survey for its **strong focus on privacy and security** , ensuring a safe environment for sensitive data. **Cons:** - Users face **limited advanced survey logic** , resulting in fragmented surveys and decreased completion rates. - Users face challenges due to **missing advanced survey logic** , hindering conditional branching based on responses. - Users find Block Survey **expensive** , especially for small-scale needs, making it less accessible compared to alternatives. - Users find the **limited customization** options frustrating, especially for creating simple and visually appealing surveys. - Users face **integration issues** with limited capabilities, complicating survey workflows and reducing completion rates. #### What Are Recent G2 Reviews of Block Survey? **"[Privacy-Focused, User-Friendly Survey Tool with an AI-Powered Survey Generator That Saves Time](https://www.g2.com/survey_responses/block-survey-review-12878285)"** **Rating:** 4.0/5.0 stars *— Jeni J.* [Read full review](https://www.g2.com/survey_responses/block-survey-review-12878285) --- **"[Making Survey Creation and Feedback Collection Easier](https://www.g2.com/survey_responses/block-survey-review-12869225)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/block-survey-review-12869225) --- #### What Are G2 Users Discussing About Block Survey? - [What are the benefits and drawbacks of using Block Survey for privacy-focused data collection?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-block-survey-for-privacy-focused-data-collection) - 2 comments - [What is Block Survey used for?](https://www.g2.com/discussions/what-is-block-survey-used-for) - 1 comment ### 14. [SimplyCast Survey](https://www.g2.com/products/simplycast-survey/reviews) SimplyCast Survey is a online survey tool designed to help businesses and organizations efficiently gather and analyze feedback from their audience. With its user-friendly interface and robust features, SimplyCast Survey enables users to create customized surveys and polls, distribute them across multiple communication channels, and monitor responses in real-time. This comprehensive solution simplifies the process of collecting valuable insights, allowing for informed decision-making and enhanced customer engagement. Key Features and Functionality: - Customizable Surveys: Easily design surveys with various question types, including multiple-choice, open-ended, and matrix questions, to suit specific data collection needs. - Multi-Channel Distribution: Distribute surveys via email, SMS, and voice calls, ensuring broad reach and higher response rates by engaging participants through their preferred communication channels. - Real-Time Reporting: Monitor survey responses as they are received, with live-updating reports that provide immediate insights into participant feedback. - Adaptive Surveys: Utilize dynamic surveys that adjust questions based on customer history and previous responses, ensuring relevance and improving the quality of collected data. - User-Friendly Interface: Create and manage surveys without the need for coding or technical expertise, thanks to an intuitive drag-and-drop editor and pre-designed templates. Primary Value and Solutions Provided: SimplyCast Survey addresses the challenge of efficiently collecting and analyzing customer feedback by offering a streamlined, automated solution. By enabling the creation of tailored surveys and facilitating their distribution across multiple channels, it ensures that businesses can reach their audience effectively. The real-time reporting feature allows for prompt analysis of responses, leading to quicker, data-driven decisions. Additionally, the platform's adaptability to individual customer experiences enhances the relevance of surveys, resulting in higher engagement and more meaningful insights. Overall, SimplyCast Survey empowers organizations to improve their products, services, and customer relationships through effective feedback collection and analysis. **Average Rating:** 4.3/5.0 **Total Reviews:** 25 **How Do G2 Users Rate SimplyCast Survey?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.4/10 (Category avg: 8.7/10) **Who Is the Company Behind SimplyCast Survey?** - **Seller:** [simplycast](https://www.g2.com/sellers/simplycast) - **Year Founded:** 2009 - **HQ Location:** Dartmouth, CA - **Twitter:** @simplycast (38,831 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/simplycast/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 48% Small-Business, 44% Mid-Market #### What Are SimplyCast Survey's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Automation (4 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) - Efficiency (2 reviews) **Cons:** - Limited Data Analysis (3 reviews) - Outdated Design (3 reviews) - Limited Customization (2 reviews) - Survey Issues (2 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About SimplyCast Survey? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SimplyCast Survey, enabling quick survey creation without technical knowledge. - Users love the **seamless automation** of SimplyCast Survey, enabling efficient survey distribution and feedback collection. - Users value the **quick setup** of SimplyCast Survey, enabling smooth onboarding and immediate survey deployment. - Users appreciate the **simple setup** of SimplyCast Survey, making the onboarding process smooth and hassle-free. - Users value the **efficiency** of SimplyCast Survey, praising its real-time automation and user-friendly setup for streamlined processes. **Cons:** - Users find the **limited advanced survey features** of SimplyCast Survey restrictive compared to other dedicated platforms. - Users find the **outdated design** of SimplyCast Survey can impede usability, especially with complex surveys. - Users are frustrated by the **limited customization** options in SimplyCast Survey, particularly regarding white-labeling for lower-tier plans. - Users find the **limited advanced survey features** inadequate compared to more dedicated survey platforms like QuestionPro. - Users find the **high cost** for removing branding on SimplyCast Survey impractical for small businesses. #### What Are Recent G2 Reviews of SimplyCast Survey? **"[Bringing More Structure to Feedback Collection and Outreach Activities](https://www.g2.com/survey_responses/simplycast-survey-review-12929821)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/simplycast-survey-review-12929821) --- **"[Secure, Feature-Packed Survey Platform with Easy Onboarding and Strong Integrations](https://www.g2.com/survey_responses/simplycast-survey-review-12844207)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/simplycast-survey-review-12844207) --- #### What Are G2 Users Discussing About SimplyCast Survey? - [What does Simplycast Survey do?](https://www.g2.com/discussions/what-does-simplycast-survey-do) - 1 comment - [What online survey software do you use?](https://www.g2.com/discussions/what-online-survey-software-do-you-use) - [Which software is best for Survey?](https://www.g2.com/discussions/which-software-is-best-for-survey) - [What is SimplyCast?](https://www.g2.com/discussions/what-is-simplycast) ### 15. [surveyface](https://www.g2.com/products/surveyface/reviews) SurveyFace is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys, polls, and questionnaires. It caters to a diverse user base, including organizations, educational institutions, and individuals, by offering an intuitive platform that simplifies the process of gathering valuable feedback. With a focus on user-friendly design and robust functionality, SurveyFace enables users to design customized surveys, collect responses through various channels, and analyze data effectively to inform decision-making processes. Key Features and Functionality: - Unlimited Surveys and Responses: Users can create and distribute an unlimited number of surveys and collect millions of responses without any restrictions. - Predefined Color Themes and Customization: The platform offers award-winning predefined color themes and an editor that allows for extensive customization, enabling users to align surveys with their brand identity. - Advanced Survey Logic: Innovative skip control logic facilitates the creation of dynamic surveys by directing respondents through different paths based on their answers, enhancing the relevance and efficiency of data collection. - Mobile Optimization: Surveys are flawlessly optimized for mobile devices, ensuring a seamless experience for respondents accessing surveys on smartphones and tablets. - Multimedia Support: Users can incorporate logos, images, and videos into their surveys, making them more engaging and personalized. - Extensive Template Library: Access to hundreds of pre-designed survey templates across various categories simplifies the survey creation process and ensures best practices are followed. - Comprehensive Analytics and Reporting: The platform provides robust analytics tools that generate visual reports, including charts and graphs, to help users interpret survey data effectively. - Flexible Distribution Methods: Surveys can be distributed via multiple channels, including email, social media, and direct web links, maximizing reach and response rates. - Data Export Options: Survey results can be downloaded in various formats such as PDF, Excel, CSV, XML, or HTML for further analysis or record-keeping. - Collaboration and Communication: The platform facilitates communication with respondents, allowing for discussions and feedback, thereby enhancing the quality of data collected. Primary Value and User Solutions: SurveyFace addresses the need for an efficient, user-friendly, and cost-effective solution for conducting online surveys. By offering unlimited access to survey creation and response collection at no cost, it democratizes data collection for users ranging from small businesses to large enterprises and educational institutions. The platform's extensive customization options and advanced features, such as skip logic and multimedia support, enable users to design engaging and relevant surveys tailored to their specific needs. Additionally, the robust analytics and reporting tools empower users to derive actionable insights from collected data, facilitating informed decision-making and strategic planning. Overall, SurveyFace streamlines the survey process, saving time and resources while delivering high-quality results. **Average Rating:** 4.5/5.0 **Total Reviews:** 48 **How Do G2 Users Rate surveyface?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.0/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind surveyface?** - **Seller:** [Surveyface](https://www.g2.com/sellers/surveyface) - **Year Founded:** 2012 - **HQ Location:** N/A - **Twitter:** @SurveyFace (588 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2707913/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Accounting, Information Technology and Services - **Company Size:** 51% Mid-Market, 35% Small-Business #### What Are surveyface's Pros and Cons? **Pros:** - Templates (4 reviews) - Ease of Creation (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - Sharing (2 reviews) **Cons:** - Integration Issues (2 reviews) - Platform Issues (2 reviews) - Limited Features (1 reviews) - Linking Issues (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About surveyface? *AI-generated summary from verified user reviews* **Pros:** - Users love the **extensive collection of ready-to-use survey templates** , simplifying survey creation and enhancing response rates. - Users appreciate the **ease of creation** with SurveyFace, enabling quick and efficient survey design and sharing. - Users appreciate the **simplicity and ease of use** of SurveyFace, making survey creation quick and efficient. - Users appreciate the **simplicity and ease of use** of SurveyFace, enhancing efficiency in survey creation and sharing. - Users appreciate the **simplicity and ease of use** of SurveyFace, enhancing efficiency in creating and sharing surveys. **Cons:** - Users experience **integration issues** with SurveyFace, limiting collaborations and reducing overall platform effectiveness. - Users face **platform issues** during sign-up, struggling with account access and lack of third-party collaboration. - Users find the **limited advanced features** in the free plan restrict their ability to customize and analyze effectively. - Users express concerns about the **lack of collaboration with third-party apps** , hindering the website's popularity and growth. - Users find the **interface not user-friendly** , and the lack of a mobile app adds to the frustration. #### What Are Recent G2 Reviews of surveyface? **"[Easy to Use and Great for Collecting Feedback](https://www.g2.com/survey_responses/surveyface-review-12889312)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveyface-review-12889312) --- **"[Managing Wellness Feedback and Lifestyle Assessments More Smoothly](https://www.g2.com/survey_responses/surveyface-review-12863269)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveyface-review-12863269) --- #### What Are G2 Users Discussing About surveyface? - [What is surveyface used for?](https://www.g2.com/discussions/what-is-surveyface-used-for) - 1 comment ### 16. [Beekast](https://www.g2.com/products/beekast/reviews) Beekast is interactive meeting management software that enables users to create interactive virtual meetings, training sessions, and events. It falls under the category of collaborative software and presentation tools. Beekast enhances team engagement and productivity in various work environments, including face-to-face, remote work, and hybrid settings! The platform caters to businesses, educational institutions, trainers, and organizations of all sizes that seek to improve their meeting experiences and outcomes. The software allows users to create interactive presentations by importing existing content or creating new slides directly within the platform. It offers a range of features to increase participant involvement and streamline meeting processes: • Interactive activities: Users can choose from 15 different activities to incorporate into their presentations, such as polls, quizzes, and word clouds. • Templates: Pre-designed templates are available for quick session setup and customization. • Integration capabilities: Beekast integrates with popular tools like Microsoft Teams, Webex, and PowerPoint. • Multi-platform support: The solution works across various devices and operating systems. • Real-time collaboration: Participants can contribute ideas, vote, and provide feedback during sessions. Beekast addresses common meeting challenges such as lack of engagement, inefficient use of time, and difficulty in capturing and acting on ideas. The tool helps facilitators maintain audience attention and gather valuable input from all participants by providing interactive elements and structured activities. The software also offers post-meeting features to help users consolidate and analyze the results of their sessions: • Meeting minutes: Automatically generated in Word format for easy distribution and reference. • Action plan generation: Helps teams track and follow up on decisions and tasks. • Data analytics: Provides insights into participant engagement and activity results. Beekast is designed to be user-friendly, allowing even those with limited technical skills to create and manage interactive sessions. Its versatility makes it suitable for various use cases, including team meetings, brainstorming sessions, training workshops, and large-scale conferences! **Average Rating:** 4.2/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Beekast?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) - **Permissions:** 8.0/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Beekast?** - **Seller:** [Beekast](https://www.g2.com/sellers/beekast) - **Company Website:** https://www.beekast.com - **Year Founded:** 2015 - **HQ Location:** Paris, FR - **LinkedIn® Page:** https://www.linkedin.com/company/beekast (27 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of Beekast? **"[Interactive Activities That Make Classroom Brainstorming Shine](https://www.g2.com/survey_responses/beekast-review-12808777)"** **Rating:** 4.5/5.0 stars *— Pranav S.* [Read full review](https://www.g2.com/survey_responses/beekast-review-12808777) --- **"[Beekast Makes Meetings Interactive with Easy Real-Time Collaboration](https://www.g2.com/survey_responses/beekast-review-12400682)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/beekast-review-12400682) --- #### What Are G2 Users Discussing About Beekast? - [What is Beekast used for?](https://www.g2.com/discussions/what-is-beekast-used-for) - 1 comment, 1 upvote ### 17. [Optimal](https://www.g2.com/products/optimal-optimal/reviews) Optimal is a comprehensive user insights platform designed to support user research across the entire product development process. Tailored for enterprise organizations, Optimal helps teams make informed product decisions by connecting directly with users, from early discovery and concept validation to usability testing and post-launch optimization. The platform is particularly effective for cross-functional teams seeking to reduce development risk, align stakeholders, and deliver user-centered experiences at scale. Optimal serves product managers, designers, UX researchers, and others who need fast, reliable insights through structured user research. Its intuitive interface and AI-powered tools enable both researchers and non-researchers to contribute meaningfully, promoting research democratization without compromising quality. With flexible study design, AI and automation, and built-in participant recruitment, Optimal makes it easier to uncover user needs, test ideas early, validate navigation, and analyze qualitative feedback across multiple research efforts. Key capabilities of the Optimal platform include prototype testing and live website testing; AI-assisted surveys to quickly gather reliable feedback on user behaviors and preferences; and AI user research features that automatically extract insights, themes, and highlight reels from recorded interviews. Teams can also centralize qualitative data for streamlined analysis, structure content more effectively with card sorting and tree testing, and improve usability with first-click testing, and more. Participant recruitment is fully integrated, offering access to a global panel of over 100 million users across 150 countries, along with options for managed services or custom audiences. Trusted by global organizations including Apple, Netflix, Amazon, Spotify, Nike, and LEGO, Optimal empowers teams to conduct rigorous, scalable user research that informs strategic decisions and improves user satisfaction. By combining human insight with advanced AI user research capabilities, Optimal helps enterprises build better digital products, faster, smarter, and with greater confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Optimal?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Optimal?** - **Seller:** [Optimal](https://www.g2.com/sellers/optimal-fac109c2-ffd8-41e0-96ef-9e8c367d9da9) - **Company Website:** https://optimalworkshop.com - **Year Founded:** 2007 - **HQ Location:** Wellington, NZ - **Twitter:** @optimalworkshop (6,841 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/optimal-workshop/ (103 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Design, Higher Education - **Company Size:** 41% Mid-Market, 33% Enterprise #### What Are Optimal's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Features (12 reviews) - Analytics (11 reviews) - Analysis Efficiency (10 reviews) - Easy Setup (10 reviews) **Cons:** - Missing Features (6 reviews) - Pricing Issues (6 reviews) - Expensive (4 reviews) - Integration Issues (4 reviews) - Uploading Issues (4 reviews) ### What Do G2 Reviewers Say About Optimal? *AI-generated summary from verified user reviews* **Pros:** - Users find Optimal's **ease of use** exceptional, allowing intuitive navigation and effortless continuation after breaks. - Users value the **comprehensive suite of tools** in Optimal, with intuitive features that enhance their research experience. - Users commend the **excellent in-app analysis tools** of Optimal, which provide clear insights and support research needs effectively. - Users value the **analysis efficiency** of Optimal, appreciating its intuitive setup and quick test launch capabilities. - Users value the **easy setup** of Optimal Workshop, enabling quick test launches and intuitive participant experiences. **Cons:** - Users find the **missing features** in Optimal, such as multiple recruiting links and enhanced qualitative tools, frustrating. - Users express frustrations over **pricing issues** , citing limitations on tests and affordability for smaller teams. - Users find Optimal to be **expensive** , especially with limitations on tests and integration issues impacting value for smaller teams. - Users experience **integration issues** with Optimal, leading to inconvenient workflows and limitations in tool compatibility. - Users experience **uploading issues** with Optimal’s qualitative insights tool, lacking video and transcript capabilities. #### What Are Recent G2 Reviews of Optimal? **"[One-of-a-Kind UX Tool: Fast, Easy, and Worth the Investment](https://www.g2.com/survey_responses/optimal-review-12991396)"** **Rating:** 5.0/5.0 stars *— Manasa G.* [Read full review](https://www.g2.com/survey_responses/optimal-review-12991396) --- **"[OW really saves the day when I need to create in depth user research studies for my customers!](https://www.g2.com/survey_responses/optimal-review-12528173)"** **Rating:** 4.5/5.0 stars *— Alysson Franklin M.* [Read full review](https://www.g2.com/survey_responses/optimal-review-12528173) --- #### What Are G2 Users Discussing About Optimal? - [What is Reframer used for?](https://www.g2.com/discussions/what-is-reframer-used-for) - [What is Treejack software?](https://www.g2.com/discussions/what-is-treejack-software) - [Is Optimal Workshop free?](https://www.g2.com/discussions/is-optimal-workshop-free) - [How do you use Optimal Workshop?](https://www.g2.com/discussions/how-do-you-use-optimal-workshop) - [What is optimal workshop software?](https://www.g2.com/discussions/what-is-optimal-workshop-software) ### 18. [CustomerHero](https://www.g2.com/products/customerhero/reviews) We deliver world-class solutions for online surveys – from gathering data and analysis to undertaking appropriate actions that change brand recognition for the better. **Average Rating:** 4.8/5.0 **Total Reviews:** 19 **How Do G2 Users Rate CustomerHero?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind CustomerHero?** - **Seller:** [CustomerHero](https://www.g2.com/sellers/customerhero) - **Year Founded:** 2006 - **HQ Location:** Warsaw - **Twitter:** @StartquestionHQ (72 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10890903 (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 58% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of CustomerHero? **"[Excellent tool and customer service!](https://www.g2.com/survey_responses/customerhero-review-4149190)"** **Rating:** 5.0/5.0 stars *— Jessica H.* [Read full review](https://www.g2.com/survey_responses/customerhero-review-4149190) --- **"[Advantages and disadvantages of software Startquestion Webankieta](https://www.g2.com/survey_responses/customerhero-review-4398205)"** **Rating:** 5.0/5.0 stars *— Verified User in Electrical/Electronic Manufacturing* [Read full review](https://www.g2.com/survey_responses/customerhero-review-4398205) --- #### What Are G2 Users Discussing About CustomerHero? - [What is Startquestion used for?](https://www.g2.com/discussions/what-is-startquestion-used-for) ### 19. [Customerly](https://www.g2.com/products/customerly/reviews) Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 **How Do G2 Users Rate Customerly?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 7.0/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 5.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Customerly?** - **Seller:** [Customerly](https://www.g2.com/sellers/customerly) - **Company Website:** https://www.customerly.io - **Year Founded:** 2017 - **HQ Location:** Dublin, IE - **Twitter:** @customerlyio (162 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10980230/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 74% Small-Business, 24% Mid-Market #### What Are Customerly's Pros and Cons? **Pros:** - Customer Support (11 reviews) - Features (8 reviews) - Useful (8 reviews) - Helpful (7 reviews) - Quick Setup (7 reviews) **Cons:** - Cost (4 reviews) - Cost Limitations (4 reviews) - Expensive (4 reviews) - AI Limitations (3 reviews) - Bugs (3 reviews) ### What Do G2 Reviewers Say About Customerly? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **excellent customer support** from Customerly, highlighting quick responses and effective solutions. - Users value the **efficient automation and user-friendly interface** of Customerly, greatly enhancing customer interaction management. - Users commend the **note-taking feature** of Customerly, ensuring team alignment and seamless communication in support processes. - Users love the **helpful support team** of Customerly, consistently providing quick responses and effective solutions. - Users appreciate the **quick setup** of Customerly, finding it easy to customize and streamline customer interactions. **Cons:** - Users are concerned about the **cost** of Customerly, finding plans expensive and limited in integrations. - Users find **cost limitations** with Customerly due to pricey plans and limited integrations, affecting overall satisfaction. - Users find Customerly's **pricing plans expensive** , making it less accessible despite its features and integrations. - Users find the **AI limitations** in Customerly challenging, preferring live support despite improvements being on the way. - Users are frustrated with **bugs** like missing notifications and slow response times, hindering their experience and productivity. #### What Are Recent G2 Reviews of Customerly? **"[It changed our way to support clients](https://www.g2.com/survey_responses/customerly-review-10827020)"** **Rating:** 4.5/5.0 stars *— Alberto C.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10827020) --- **"[Agile, intuitive solution with impeccable customer service](https://www.g2.com/survey_responses/customerly-review-10847842)"** **Rating:** 5.0/5.0 stars *— Francisco D.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10847842) --- #### What Are G2 Users Discussing About Customerly? - [What is Customerly used for?](https://www.g2.com/discussions/what-is-customerly-used-for) - 1 comment ### 20. [VWO Insights - Web](https://www.g2.com/products/vwo-insights-web/reviews) Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in your website visitors' purchase journeys. VWO Insights - Web stands apart as the only visitor behavior analytics solution in the market that offers a connected view of visitor behavior analytics, capturing the complete journey of website users. This unique capability allows businesses to access session recordings of every user visit, providing unprecedented insight into visitor interactions. Additionally, VWO Web Insights encompasses of four powerful tools – heatmaps, session recordings, surveys, and form field analytics – into a single, cohesive product. Our advanced segmentation filters let you hone in on specific user groups by device type, operating system, geography, user status (new or returning), language, and more. Custom event filters give you the power to track and analyze visitor actions during key moments in your website, providing the context you need to optimize the visitor experience. These insights drive informed decision-making, ultimately reducing churn and lifting conversion rates. Privacy is paramount; we ensure your data collection complies with GDPR, SOC2, and other privacy standards. Learn about our privacy practices at VWO Privacy Principles - https://vwo.com/compliance/privacy-principles/ **Average Rating:** 4.2/5.0 **Total Reviews:** 61 **How Do G2 Users Rate VWO Insights - Web?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 7.9/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.1/10 (Category avg: 8.7/10) **Who Is the Company Behind VWO Insights - Web?** - **Seller:** [Wingify](https://www.g2.com/sellers/wingify) - **Year Founded:** 2010 - **HQ Location:** New Delhi - **Twitter:** @wingify (7,336 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1775796/ (478 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 53% Mid-Market, 32% Small-Business #### What Are VWO Insights - Web's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Features (2 reviews) - AI Integration (1 reviews) - Analytics (1 reviews) - Automation (1 reviews) **Cons:** - Limited Features (2 reviews) - Complexity Issues (1 reviews) - Customization Difficulty (1 reviews) - Expensive (1 reviews) - Filtering Issues (1 reviews) ### What Do G2 Reviewers Say About VWO Insights - Web? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of VWO Insights, finding the interface and integration seamless and straightforward. - Users appreciate the **easy-to-use interface and advanced features** of VWO Insights, enhancing their analysis capabilities. - Users value the **AI integration for summarizing recordings** , enhancing their ability to analyze user interactions effectively. - Users appreciate the **AI-driven summaries** and the convenience of funnels and heatmaps in VWO Insights. - Users value the **automation features** of VWO Insights, particularly AI-driven summaries of recordings for enhanced efficiency. **Cons:** - Users find the **limited features** of VWO Insights restrictive, especially in survey options and recording viewability. - Users find the **complexity issues** of VWO Insights challenging, particularly when handling multiple customizations. - Users find the **customization difficulty** challenging, especially when multiple adjustments lead to a clumsy editing experience. - Users find the **pricing tiering excessive** and desire more flexibility without needing the Enterprise version for basic features. - Users express frustration over **filtering issues** , particularly with limited options for survey templates and viewing recordings. #### What Are Recent G2 Reviews of VWO Insights - Web? **"[Easy to Use, Simple to Integrate, and Packed with Relevant Insights](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452)"** **Rating:** 4.0/5.0 stars *— aman g.* [Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452) --- **"[Easy to use](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047)"** **Rating:** 4.5/5.0 stars *— Marcella v.* [Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047) --- #### What Are G2 Users Discussing About VWO Insights - Web? - [What is VWO Insights used for?](https://www.g2.com/discussions/what-is-vwo-insights-used-for) ### 21. [Forsta](https://www.g2.com/products/forsta/reviews) Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com. **Average Rating:** 4.2/5.0 **Total Reviews:** 297 **How Do G2 Users Rate Forsta?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Forsta?** - **Seller:** [Forsta](https://www.g2.com/sellers/forsta) - **Year Founded:** 1990 - **HQ Location:** London, United Kingdom - **Twitter:** @Forstaglobal (840 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/forstainfo/ (436 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Manager - **Top Industries:** Market Research, Management Consulting - **Company Size:** 43% Mid-Market, 29% Enterprise #### What Are Forsta's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Insights (4 reviews) - Customization (3 reviews) - Data Analysis (3 reviews) - Efficiency Improvement (3 reviews) **Cons:** - Limited Options (3 reviews) - Expensive (2 reviews) - Limitations (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) ### What Do G2 Reviewers Say About Forsta? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Forsta, finding survey creation and data extraction straightforward and intuitive. - Users value the **user-friendly interface** of Forsta, making survey creation and data extraction effortless and efficient. - Users value the **high customization options** of Forsta, enhancing their ability to meet specific market research needs. - Users value the **powerful data analysis tools** of Forsta, enabling complex research and insightful reporting. - Users value the **efficiency improvement** of Forsta, benefiting from its powerful tools and responsive support. **Cons:** - Users find the **limited design options** challenging, impacting personalization and hindering their overall satisfaction with Forsta. - Users find the pricing of Forsta to be **expensive** , especially for smaller teams with budget limitations. - Users find Forsta to be quite **costly and time-consuming** , with limited design options and complex survey scripting. - Users find the **limited customization** of Forsta frustrating, impacting personalization and making setup time-consuming. - Users find the **limited features** of Forsta hinder customization, especially for advanced projects and survey design. #### What Are Recent G2 Reviews of Forsta? **"[Powerful Survey Tool with Room for Enhancement](https://www.g2.com/survey_responses/forsta-review-12708334)"** **Rating:** 4.0/5.0 stars *— Michael H.* [Read full review](https://www.g2.com/survey_responses/forsta-review-12708334) --- **"[Easy-to-Customize Survey Management with Helpful Crosstabs and Quotas](https://www.g2.com/survey_responses/forsta-review-12639408)"** **Rating:** 4.0/5.0 stars *— Chandra L.* [Read full review](https://www.g2.com/survey_responses/forsta-review-12639408) --- #### What Are G2 Users Discussing About Forsta? - [What is Forsta used for?](https://www.g2.com/discussions/what-is-forsta-used-for) - [Are confirmit surveys legit?](https://www.g2.com/discussions/are-confirmit-surveys-legit) - 1 comment ### 22. [Unwrap.ai](https://www.g2.com/products/unwrap-ai/reviews) At Unwrap, we're on a mission to help fill the world with products people love. Our customer intelligence platform integrates with all of your feedback sources (support tickets, reviews, surveys, and more), then proactively extracts patterns and trends from your feedback and surfaces them to you. With a deeper understanding of all your customers, Unwrap helps you build your product roadmap in confidence, and helps you prevent churn by shipping features users actually want. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Unwrap.ai?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Unwrap.ai?** - **Seller:** [Unwrap.ai](https://www.g2.com/sellers/unwrap-ai) - **Company Website:** https://unwrap.ai - **Year Founded:** 2022 - **HQ Location:** Santa Barbara, California - **Twitter:** @unwrapai (152 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unwrapai/ (48 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 50% Mid-Market, 27% Enterprise #### What Are Unwrap.ai's Pros and Cons? **Pros:** - Feedback Management (7 reviews) - Ease of Use (6 reviews) - Helpful (5 reviews) - Time-Saving (5 reviews) - Improvement (4 reviews) **Cons:** - Not Intuitive (3 reviews) - Limited Tools (2 reviews) - Poor Understanding (2 reviews) - Search Functionality (2 reviews) - AI Limitations (1 reviews) ### What Do G2 Reviewers Say About Unwrap.ai? *AI-generated summary from verified user reviews* **Pros:** - Users value the **effective feedback management** of Unwrap.ai, simplifying insights and enhancing customer interactions significantly. - Users find Unwrap.ai's **ease of use** exceptional, enabling quick mastery and high adoption within teams. - Users find the **helpfulness of Unwrap.ai's support team** invaluable, enhancing their overall experience and results significantly. - Users value Unwrap.ai for its **time-saving insights** , enabling quick identification of customer issues and trends. - Users appreciate the **continuous improvement and responsiveness** of Unwrap.ai, enhancing overall customer experience and satisfaction. **Cons:** - Users find the **interface not intuitive** , making the clustering process feel clunky and time-consuming. - Users experience **limited tools** for custom searches and visualization, impacting data analysis efficiency with Unwrap.ai. - Users experience **poor understanding** due to inaccurate feedback grouping and limited visualization tools in Unwrap.ai. - Users find the **search functionality lacking** , requiring manual effort and often failing to provide accurate results. - Users note that while the AI model is effective, **visualization tools are currently underdeveloped** , impacting the overall experience. #### What Are Recent G2 Reviews of Unwrap.ai? **"[Unwrap Makes Feedback Reporting Effortless with Powerful AI, Dashboards, and Support](https://www.g2.com/survey_responses/unwrap-ai-review-12700187)"** **Rating:** 5.0/5.0 stars *— Marcello B.* [Read full review](https://www.g2.com/survey_responses/unwrap-ai-review-12700187) --- **"[Real-Time Alerts Turn Customer Feedback Into Actionable Insights](https://www.g2.com/survey_responses/unwrap-ai-review-12579424)"** **Rating:** 4.5/5.0 stars *— Verified User in Consumer Electronics* [Read full review](https://www.g2.com/survey_responses/unwrap-ai-review-12579424) --- ### 23. [Rival Technologies](https://www.g2.com/products/rival-technologies/reviews) Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally. Our platform transforms conventional surveys into personalized research experiences that emulate the way people communicate today. Built by a team with over 30 years of deep research experience, our platform brings both the voice of the customer and market into the boardroom to answer essential business questions. Rival’s suite of conversational research solutions is amplified by the power of AI to drive higher response rates, boost engagement, and accelerate time-to-insights. Our customers get faster, richer and more authentic insights with less time and effort. **Average Rating:** 4.6/5.0 **Total Reviews:** 36 **How Do G2 Users Rate Rival Technologies?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Rival Technologies?** - **Seller:** [Rival Technologies](https://www.g2.com/sellers/rival-technologies) - **Year Founded:** 2018 - **HQ Location:** Vancouver, BC - **Twitter:** @RivalTechCo (254 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18684341/ (52 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 43% Mid-Market, 27% Small-Business #### What Are Rival Technologies's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Efficiency (2 reviews) - Helpful (2 reviews) - Quick Setup (2 reviews) - Customer Support (1 reviews) **Cons:** - Complexity (1 reviews) - Formatting Issues (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About Rival Technologies? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Rival Technologies, appreciating its mobile-friendly design and quick feedback collection. - Users commend Rival Technologies for its **efficiency in collecting real-time feedback** with easy-to-understand reports. - Users appreciate the **helpful customer service** from Rival Technologies, enhancing their experience with chat and survey tools. - Users appreciate the **quick and easy setup** of Rival Technologies, enhancing their overall positive experience. - Users appreciate the **exceptional customer support** from Rival Technologies that genuinely enhances their business operations. **Cons:** - Users find the **survey building UI/UX somewhat clunky** , experiencing frustrating reverts and disruptive text box jumps. - Users face **formatting issues** with Rival Technologies' reporting, requiring extra adjustments and making the process more cumbersome. - Users experience **integration issues** with Rival Technologies, leading to cumbersome data extraction from multiple sources. - Users find the **learning curve challenging** due to software clunkiness, requiring patience to navigate multiple data categories. - Users find the **user interface lacking** , making self-service more challenging and less intuitive than expected. #### What Are Recent G2 Reviews of Rival Technologies? **"[simple to use](https://www.g2.com/survey_responses/rival-technologies-review-12626430)"** **Rating:** 4.5/5.0 stars *— Giovanni L.* [Read full review](https://www.g2.com/survey_responses/rival-technologies-review-12626430) --- **"[Intuitive Survey Creation with Excellent UX](https://www.g2.com/survey_responses/rival-technologies-review-12967124)"** **Rating:** 5.0/5.0 stars *— Eider V.* [Read full review](https://www.g2.com/survey_responses/rival-technologies-review-12967124) --- ### 24. [GoFormz](https://www.g2.com/products/goformz/reviews) GoFormz is a platform used for creating digital forms and collecting data, used by teams of every industry and size. Using GoFormz's AI-powered online form builder, teams can digitize existing documents and build new forms from scratch – no code required. GoFormz is the only digital form solution that empowers users to create a digital version of an existing form, enabling any user (regardless of their technical proficiency) to effortlessly generate digital and online forms that meet their unique business needs. Use the GoFormz AI Form Builder to digitize your forms in seconds. Simply upload a form, and with just a click, AI will instantly analyze your form and automatically map and place key data fields, including text boxes, tables, checkboxes, signatures, and more. Your form fields can even be customized with dynamic fields, conditional logic, calculations, requirements, and more! Your digital forms can be filled out on mobile devices, like phones and tablets, and online from a computer. The GoFormz mobile apps are fully functional offline, allowing users to continue their work uninterrupted, no matter how remote their location. You can share forms with individuals outside of your organization, allowing them to fill them out and complete forms, even without a GoFormz login. GoFormz can also automate routine tasks and workflows, like sending completed forms to designated contacts, updating connected databases and dashboards, and uploading forms to integrated systems. By automating these tasks, businesses can rapidly implement streamlined processes for document approvals, authorizations, payroll activities, quality assurance, and numerous other activities quickly and efficiently. Your digital forms can also be directly integrated with your other business applications, like Salesforce, Google Suite, Microsoft 365, Procore, Box, and much more. Completed digital forms and collected data can be instantly uploaded to corresponding tools and records within connected systems, and data can even be pushed back to your digital forms, resulting in enhanced communication, improved operational efficiencies, and increased visibility. GoFormz’s award-winning Customer Support and Professional Services teams are readily available to help when you need it. Ready to jumpstart your digital transformation? Try GoFormz with a 14-day trial or request a demo today! **Average Rating:** 4.7/5.0 **Total Reviews:** 223 **How Do G2 Users Rate GoFormz?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.6/10 (Category avg: 8.9/10) - **Data Exporting:** 7.9/10 (Category avg: 8.7/10) **Who Is the Company Behind GoFormz?** - **Seller:** [GoFormz](https://www.g2.com/sellers/goformz) - **Company Website:** https://www.goformz.com - **Year Founded:** 2012 - **HQ Location:** San Diego, CA - **Twitter:** @goformz (397 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/goformz (61 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction, Oil & Energy - **Company Size:** 49% Small-Business, 45% Mid-Market #### What Are GoFormz's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Form Customization (14 reviews) - Ease of Creation (9 reviews) - Easy Setup (9 reviews) - Easy Creation (8 reviews) **Cons:** - Difficult Customization (4 reviews) - Limited Customization (4 reviews) - Connectivity Issues (3 reviews) - Customization Issues (3 reviews) - Expensive (3 reviews) ### What Do G2 Reviewers Say About GoFormz? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of GoFormz, enjoying effortless form creation and efficient data collection. - Users appreciate the **ease of form customization** with GoFormz, enhancing efficiency and simplifying digital transformations. - Users value the **ease of creation** with GoFormz, enabling quick transitions to paperless forms in minutes. - Users find the **easy setup** of GoFormz intuitive, allowing seamless transition and effective form management. - Users love the **easy creation** features of GoFormz, making form building and data collection seamless and efficient. **Cons:** - Users find **difficult customization** with GoFormz, facing challenges in altering designs and lengthy form creation processes. - Users find **limited customization** options frustrating, as it hinders their ability to create tailored forms effectively. - Users experience **connectivity issues** especially when lacking cell service, impacting usability until reconnected. - Users face **customization issues** with GoFormz, finding it rigid and time-consuming to achieve desired designs. - Users find **GoFormz expensive** , noting rapid price increases and high licensing costs for smaller teams. #### What Are Recent G2 Reviews of GoFormz? **"[Effortless Paperless Solutions with Stellar Support Ticking ALL The Boxes](https://www.g2.com/survey_responses/goformz-review-12220864)"** **Rating:** 5.0/5.0 stars *— Dave R.* [Read full review](https://www.g2.com/survey_responses/goformz-review-12220864) --- **"[BEST EXPERIENCE](https://www.g2.com/survey_responses/goformz-review-8038709)"** **Rating:** 5.0/5.0 stars *— Michelle T.* [Read full review](https://www.g2.com/survey_responses/goformz-review-8038709) --- #### What Are G2 Users Discussing About GoFormz? - [What is Go forms?](https://www.g2.com/discussions/what-is-go-forms) - [Is go Formz free?](https://www.g2.com/discussions/is-go-formz-free) - 3 comments - [How do you use GoFormz?](https://www.g2.com/discussions/how-do-you-use-goformz) - 2 comments, 2 upvotes ### 25. [Refiner](https://www.g2.com/products/refiner/reviews) In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention. **Average Rating:** 4.6/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Refiner?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 6.7/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Refiner?** - **Seller:** [Refiner SASU](https://www.g2.com/sellers/refiner-sasu) - **Year Founded:** 2019 - **HQ Location:** Paris, IdF - **LinkedIn® Page:** https://www.linkedin.com/company/refiner-io/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Computer Software - **Company Size:** 52% Small-Business, 32% Mid-Market #### What Are Refiner's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Easy Integrations (6 reviews) - Easy Setup (6 reviews) - Setup Ease (5 reviews) - Customization (3 reviews) **Cons:** - Limitations (2 reviews) - Limited Customization (2 reviews) - Survey Limitations (2 reviews) - Complexity (1 reviews) - Dashboard Issues (1 reviews) ### What Do G2 Reviewers Say About Refiner? *AI-generated summary from verified user reviews* **Pros:** - Users find Refiner's **ease of use** impressive, praising its simple setup, intuitive interface, and effective survey creation. - Users find **easy integrations** with Refiner valuable, allowing quick setups and seamless usage across applications. - Users commend the **hassle-free setup** of Refiner, allowing quick integration and seamless survey creation. - Users find Refiner's **setup ease** remarkable, describing installation as quick and straightforward, enhancing overall efficiency. - Users appreciate the **customization options** of Refiner, allowing for a personalized touch that matches their brand. **Cons:** - Users are frustrated by the **limited content customization and short live survey options** requiring additional purchases for more features. - Users find the **limited customization** in Refiner restrictive, affecting their overall experience and desired usability. - Users find the **survey limitations** frustrating, as separate setups for each app can be time-consuming and burdensome. - Users find the **complexity of advanced options** challenging, especially if they're not tech-savvy. - Users find the **dashboard UX lacking** with limited customization options, hindering their overall experience. #### What Are Recent G2 Reviews of Refiner? **"[Intuitive and quick to start with](https://www.g2.com/survey_responses/refiner-review-11752269)"** **Rating:** 4.5/5.0 stars *— Dianne d.* [Read full review](https://www.g2.com/survey_responses/refiner-review-11752269) --- **"[Effortless Feedback Collection Boosted App Ratings](https://www.g2.com/survey_responses/refiner-review-11951674)"** **Rating:** 4.5/5.0 stars *— Yusuf .* [Read full review](https://www.g2.com/survey_responses/refiner-review-11951674) --- #### What Are G2 Users Discussing About Refiner? - [What is Refiner used for?](https://www.g2.com/discussions/what-is-refiner-used-for) ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams. --- ## What Are the Most Common Questions About Survey Software? *AI-generated · Last updated: June 3, 2026* ### Popular survey apps for market research Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic. - [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights. ### Affordable survey platforms with the best features Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools. - [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards. - [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic. ### Best-rated survey software for customer satisfaction Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis. - [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality. ### What should buyers look for in survey software According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone. ### How do teams use survey software for customer feedback According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.