
The support from the team (Paul and Petra) was superb, expert, quick, and detailed. The software itself is remarkably easy to use, has all the functionality I needed (including import, export, partitioning of surveyees, and the actual trade-off analysis and supporting ranking tools). I had previously relied on statisticians and an essentially manual process to do Discrete Choice Experiments or Analytic Heirarchy Process, but this platform really streamlined the process to do everything I needed from a revealed preferences survey to criteria weighting surveys (using their PAPRIKA methodology in the background), to quickly importing business activities to rank using the (now weighted) criteria. Its hard to express how useful of a tool this is for an organization not used to using MCDA methods. The fact that it is an independent platform on the web means no hassle for software installs or updates and means you can work from any computer available. Review collected by and hosted on G2.com.
I found no downsides to this tool or the support it comes with. There were no issues with access (servers offline), functionality, or anything. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

