Best Survey Software - Page 20

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 676

Category Stats (Sep 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: other vertical industry (+9.08%) - Among all products in this category, other vertical industry recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 155,900+ Authentic Reviews
  • 676+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro)

Collect.chat

Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on autopilot. Whenever a user response is recorded, you get an email notification. Anyone can build the chatbot with zero coding knowledge and install it in seconds. You can collect leads, feedbacks and book meetings with your customers. Integrate the chatbot with any tool you use in your workflow.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Collect.chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Collect.chat?

  • Seller: Micro.company
  • Year Founded: 2021
  • HQ Location: Newark, DE
  • Twitter: @microdotcompany
    333 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Do G2 Reviewers Say About Collect.chat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Collect.chat, leading to a significant increase in lead generation.
  • Users praise the efficiency of Collect.chat, noting a significant increase in lead generation.
  • Users find it easy to generate leads with Collect.chat, reporting a significant increase in lead conversion.
Cons
  • Users find the dashboard UX unfriendly and desire more features for improved experience in the future.
  • Users feel the limited features of Collect.chat hinder its usability and hope for future enhancements.
  • Users feel the missing features in Collect.chat limit functionality and desire a more user-friendly dashboard.

What Are Recent G2 Reviews of Collect.chat?

What Are G2 Users Discussing About Collect.chat?

Survey Galaxy

Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires.

Average Rating: 3.7/5.0

Total Reviews: 11

How Do G2 Users Rate Survey Galaxy?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Survey Galaxy?

Who Uses This Product?

  • Company Size: 42% Medium, 42% Small

What Are Recent G2 Reviews of Survey Galaxy?

What Are G2 Users Discussing About Survey Galaxy?

Aliveforms

Aliveforms is a versatile and powerful online form builder that can be used for a variety of purposes such as surveys, quizzes, polls, presentations, calculators, even apps, games etc. It's easy to use, even for beginners, but it also offers advanced features for power users. With its mobile-friendly design, real-time data, and competitive pricing, Aliveforms is a great choice for anyone who needs to create engaging and effective forms, quizzes, surveys, presentations. etc.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate Aliveforms?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.7/10 (Category avg: 8.9/10)
  • Data Exporting: 7.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Aliveforms?

  • Seller: Aliveforms
  • Year Founded: 2024
  • HQ Location: Covent Garden, London
  • Twitter: @aliveforms
    14 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 42% Medium

What Do G2 Reviewers Say About Aliveforms?

AI-generated summary from verified user reviews

Pros
  • Users love the form customization options in Aliveforms, allowing easy creation tailored to diverse business needs.
  • Users love the customization options in Aliveforms, allowing tailored forms that suit diverse needs effortlessly.
  • Users praise the easy integrations with tools like Google Drive and Sheets, making form creation seamless.
  • Users enjoy the intuitive interface and extensive integrations of Aliveforms, significantly enhancing data collection efficiency.
  • Users praise the setup ease of Aliveforms, highlighting its simple process for creating forms effortlessly.
Cons
  • Users find Aliveforms to be expensive, particularly due to high costs for minimal data usage, impacting accessibility.
  • Users find the layout and UI challenging, noting a clunky experience and high costs for data usage.
  • Users find the integration difficult, suggesting that a direct HTML embed link would improve usability.
  • Users find the layout and UI off-putting, describing it as outdated and clunky, impacting their overall experience.
  • Users find Aliveforms' layout and UI non-user-friendly, making the overall experience more challenging and clunky.

What Are Recent G2 Reviews of Aliveforms?

eBallot

eBallot is an online voting software and services provider that makes it easy to run fair, secure, and effective votes and elections. Choose between our simple self-managed platform or full-service vote management. Our modern voting capabilities streamline your decision-making process.

Average Rating: 4.1/5.0

Total Reviews: 16

How Do G2 Users Rate eBallot?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 8.9/10)
  • Permissions: 7.5/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind eBallot?

  • Seller: eBallot
  • Year Founded: 1999
  • HQ Location: Arlington, VA
  • Twitter: @ebvote
    1,031 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 41% Medium, 35% Small

What Are Recent G2 Reviews of eBallot?

What Are G2 Users Discussing About eBallot?

GuildQuality

GuildQuality is software to help users ask customers the best survey questions, Learn from satisfaction data, promote the strongest reviews, and grow through lead generation. Operating for nearly two decades, the software boasts users among over 15,000 home builders, remodelers, and home service providers.

Average Rating: 4.4/5.0

Total Reviews: 11

How Do G2 Users Rate GuildQuality?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Permissions: 9.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind GuildQuality?

  • Seller: EverCommerce
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Company Size: 45% Medium, 36% Small

What Do G2 Reviewers Say About GuildQuality?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of GuildQuality, highlighting its intuitive interface that simplifies onboarding and engagement.
  • Users find the easy implementation of GuildQuality allows for seamless integration and a positive experience for all team members.
  • Users value the easy engagement features of GuildQuality, enhancing their interaction with customer feedback effortlessly.
  • Users value the intuitive interface of GuildQuality, finding it easy to use for all team members.
  • Users commend the setup ease of GuildQuality, appreciating its intuitive interface for seamless integration and engagement.

What Are Recent G2 Reviews of GuildQuality?

IPPBX

IPPBX is a U.S.-based business communications provider offering a cloud VoIP phone system with built-in AI capabilities for small and midsize organizations. The platform combines business calling and communication tools with AI-powered features designed to help teams manage calls more efficiently. IPPBX includes HD calling, auto attendants, call queues, advanced call routing, SMS, voicemail, call recording, and mobile and desktop apps. It also supports CRM integrations and API access, allowing businesses to connect their phone system with existing applications and workflows. A key part of the platform is its built-in AI. The AI Receptionist can answer incoming calls, understand caller intent, provide information, and route calls appropriately. IPPBX also includes AI-powered outbound calling, call transcription, and summaries to help turn conversations into useful follow-ups and business actions. Businesses looking to learn more about the platform can visit Ippbx.com to explore its features, plans, and AI-powered communication capabilities.

Average Rating: 4.4/5.0

Total Reviews: 19

How Do G2 Users Rate IPPBX?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind IPPBX?

  • Seller: IPPBX
  • Year Founded: 1998
  • HQ Location: New York, US
  • Twitter: @Ippbxusa
    9,250 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting
  • Company Size: 32% Medium, 32% Small

What Do G2 Reviewers Say About IPPBX?

AI-generated summary from verified user reviews

Pros
  • Users find IPPBX to have an easy-to-use interface and quick setup, enhancing communication and productivity effortlessly.
  • Users commend the easy setup of IPPBX, allowing quick and hassle-free installation and configuration for effective communication.
  • Users appreciate the easy communication capabilities of IPPBX, enhancing collaboration and efficiency for remote teams.
  • Users value the efficiency of IPPBX, streamlining communication and enhancing productivity through intuitive features and cost savings.
  • Users value the intuitive interface of IPPBX, making it quick and easy to set up and use effectively.
Cons
  • Users struggle with the complex setup of IPPBX, facing challenges in configuration and maintenance that hinder usability.
  • Users find the initial setup and configuration complex, posing challenges for beginners to effectively use IPPBX.
  • Users often face a difficult setup with IPPBX, making initial configuration and maintenance challenging for beginners.
  • Users report integration issues and complex setup, impacting ease of use and overall experience with IPPBX.
  • Users find the learning curve steep for initial setup, often facing challenges with configuration and technical requirements.

What Are Recent G2 Reviews of IPPBX?

Recollective

The Recollective Qualitative Research and Insight Community platform combines the strategic value of engaged communities with the depth of qualitative research, all powerfully assisted by AI. As a trusted leader in online qualitative research, Recollective empowers brands with flexible solutions for projects of any size or duration, from quick 3-day pop-up studies to long-term communities spanning months or years. Recognized in the GRIT Top 50 for six consecutive years, Recollective is the go-to platform for both agencies and brands, including C+R Research, Adelphi, Experian, Big Village, Mattel and Nikon. With advanced AI features like Ask AI for rapid analysis, AI-moderated interviews and Automatic Translations, Recollective accelerates insight generation, helping you launch, learn and adapt your study effectively and efficiently. Applications include Insight Communities, Concept Testing, Behavioural Studies, Customer Feedback, Advisory & Consultation, Co-Creation and Ideation, Employee Satisfaction and Ethnographic projects. For more details, please visit Recollective.com. Key benefits include: Better Data Quality: in-depth responses, peer interaction and “in the moment” research tools Stronger Engagement: intuitive interface, access from any device and a familiar social networking experience Faster Results: same-day setup and deployment of studies, real-time monitoring, instant community feedback, instant transcription and and AI-driven analysis Greater Value: eliminate or reduce recruiting costs, reuse past activities, reduce time spent moderating and analysing.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate Recollective?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Recollective?

  • Seller: Recollective
  • Year Founded: 1998
  • HQ Location: Ottawa, Ontario, Canada
  • Twitter: @RecollectiveInc
    792 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    107 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Market Research
  • Company Size: 43% Large, 29% Medium

What Do G2 Reviewers Say About Recollective?

AI-generated summary from verified user reviews

Pros
  • Users value the customizability of Recollective, enhancing their ability to create themed video clips effortlessly.
  • Users value the customization features of Recollective, enabling tailored video clips and organized thematic content.
  • Users appreciate the ease of creation in Recollective, enabling seamless transcript scanning and thematic organization.
  • Users love the ability to scan transcripts and create themed video clips with highlighted text for easy organization.
  • Users value the organizational tools of Recollective, making it easy to scan transcripts and highlight themes.

What Are Recent G2 Reviews of Recollective?

What Are G2 Users Discussing About Recollective?

Shapes

Shapes is the people platform for the AI era. Every HR process lives in one place, from your people directory and time off to performance cycles and analytics, with no spreadsheets or scattered systems in sight. AI agents handle the admin load end-to-end: answering employee questions instantly, running onboarding seamlessly, and flagging patterns or issues that need your attention. Using Vibe Views, any people leader can build the dashboard or tool they've always needed, just by describing it. No engineer required. Connect your people data wherever AI works, through MCP, enabling deep analysis, workflow triggers and custom tooling without ever exporting sensitive data. One clear price. Quick to implement. Built for HR leaders ready to turn off the noise and turn up the strategy.

Average Rating: 4.6/5.0

Total Reviews: 35

How Do G2 Users Rate Shapes?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Shapes?

  • Seller: Shapes
  • Year Founded: 2022
  • HQ Location: Tel Aviv, Israel
  • LinkedIn® Page: www.linkedin.com
    84 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 66% Small, 34% Medium

What Do G2 Reviewers Say About Shapes?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of Shapes, making it easy to manage HR processes and collaborate effectively.
  • Users commend the exceptional customer support of Shapes, highlighting responsiveness and commitment to resolving issues quickly.
  • Users value the user-friendly interface of Shapes, enhancing project management and collaboration for teams effectively.
  • Users find the intuitive design of Shapes greatly enhances their ability to manage HR processes easily.
  • Users appreciate the comprehensive features of Shapes, which enhance project management and team collaboration effortlessly.
Cons
  • Users note several missing features, such as currency support and integration with essential tools, needing significant improvements.
  • Users request more integration options in Shapes, noting some essential features are currently missing in the new system.
  • Users desire a mobile app for Shapes, as the current web-only access limits convenience and flexibility.
  • Users express the need for a mobile app as the current web-only access limits usability.
  • Users are disappointed by the lack of a mobile app, limiting access to the Shapes product on the go.

What Are Recent G2 Reviews of Shapes?

Sphinx Declic

Sphinx Declic is a comprehensive SaaS solution designed for creating, distributing, and analyzing online surveys efficiently. It offers an intuitive interface that guides users through the entire survey process—from questionnaire design to data analysis—without the need for prior installation. This makes it ideal for conducting quick, effective, and professional surveys. Key Features and Functionality: - User-Friendly Questionnaire Design: Provides over 15 question types and customizable templates to align with your brand identity. - Versatile Distribution Channels: Supports multiple dissemination methods, including email with follow-ups, offline collection via smartphones and tablets, QR codes for in-store or postal surveys, and integration with social media platforms like Facebook and Twitter. - Real-Time Data Analysis: Offers automatic processing of survey responses, cross-tabulation, filtering, customizable tables and charts, qualitative analysis of open-ended responses, and real-time sharing of results. - Enhanced User Experience: Features an updated ergonomic design for a more straightforward and modern user experience, along with the ability to import external data to streamline data utilization. Primary Value and User Solutions: Sphinx Declic empowers organizations to conduct professional-grade surveys with ease and speed. Its all-in-one, web-based platform eliminates the complexities typically associated with survey creation and analysis. By offering a range of distribution channels and real-time analytical tools, it enhances response rates and provides actionable insights promptly. This solution is particularly beneficial for businesses and researchers seeking an efficient, cost-effective method to gather and interpret data, thereby facilitating informed decision-making.

Average Rating: 4.2/5.0

Total Reviews: 9

How Do G2 Users Rate Sphinx Declic?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Sphinx Declic?

Who Uses This Product?

  • Company Size: 78% Small, 22% Medium

What Do G2 Reviewers Say About Sphinx Declic?

AI-generated summary from verified user reviews

Pros
  • Users find Sphinx Declic's ease of creation invaluable for designing and launching online questionnaires effortlessly.
  • Users find Sphinx Declic to be a valuable tool for real-time reporting and effective survey management.
Cons
  • Users find the difficult setup of Sphinx Declic cumbersome, especially with complex branching and manual editing methods.
  • Users find editing branching structures cumbersome, making logic adjustments and linear views challenging during setup.

What Are Recent G2 Reviews of Sphinx Declic?

What Are G2 Users Discussing About Sphinx Declic?

TWIPLA

TWIPLA is a privacy-flexible analytics platform built for a web where traditional tools miss most visitor activity. Cookies, consent banners, ad blockers, and browser-based tracking prevention obscure up to 60–80% of site activity, leaving teams to make decisions based on incomplete or sampled data. TWIPLA restores full traffic visibility by capturing data without invasive tracking or cookie dependence. This approach preserves complete, real-time insights across individual sites or entire domain portfolios, enhanced by AI analytics. Configurable privacy modes align the integration with GDPR, CCPA, and ePrivacy requirements. The platform combines over 20 core analytics tools and behavior intelligence in one suite, including session recordings, heatmaps, funnels, event tracking, and custom dashboards, allowing teams to move seamlessly from high-level trends to individual visitor journeys, connecting behavior and conversion opportunities without blind spots or data siloes. Trusted by over 2.5 million websites, including Wix and the Technical University of Munich, TWIPLA is used by organizations and digital teams across industries and regions worldwide. TWIPLA is available on a free forever plan, alongside a 30-day premium trial that lets you explore the features and traffic limits that best match your organization's needs.

Average Rating: 4.5/5.0

Total Reviews: 43

How Do G2 Users Rate TWIPLA?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind TWIPLA?

  • Seller: TWIPLA
  • Year Founded: 2016
  • HQ Location: München, Bayern
  • Twitter: @ViAnalytics
    625 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®
  • Ownership: Bootstrapped

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 72% Small, 22% Medium

What Do G2 Reviewers Say About TWIPLA?

AI-generated summary from verified user reviews

Pros
  • Users praise TWIPLA for its intuitive analytics and privacy-first design, making website intelligence accessible and effective.
  • Users value the intuitive and action-focused analytics of TWIPLA, making website analysis easier and more effective.
  • Users praise the ease of use of TWIPLA, appreciating its intuitive design and seamless integration capabilities.
  • Users value the insightful tracking information from TWIPLA, enhancing their understanding of customer behavior and website performance.
  • Users value the insightful visitor tracking of TWIPLA, greatly aiding in website enhancement and business growth.
Cons
  • Users feel that TWIPLA is too expensive, especially for small businesses and non-revenue generating organizations.
  • Users face difficult customization issues in TWIPLA, limiting their ability to tailor the platform to their specific needs.
  • Users express concerns over inadequate tracking due to fixed attribution models that limit customization for sales cycles.
  • Users are frustrated by limited customization options, making it difficult to tailor TWIPLA for specific needs and languages.
  • Users are frustrated by the lack of attribution window customization, hindering effective tracking for complex sales cycles.

What Are Recent G2 Reviews of TWIPLA?

What Are G2 Users Discussing About TWIPLA?

Useberry

Useberry is a user testing and product research platform designed to empower teams with actionable insights throughout the product development journey. As a UX/UI research solution, Useberry enables UX researchers, designers, product teams and managers, to validate ideas, refine designs, and optimize user experiences. Whether you're testing early-stage prototypes or improving the information architecture of a live website, Useberry ensures user feedback becomes a central part of your design process. Who is it for? Useberry is built for UX/UI designers, UX researchers, product managers, and innovative product teams who prioritize user-centricity in their work. From global enterprises to startups, organizations of all sizes can use Useberry to gain insights for building intuitive and engaging digital experiences. How does it work? With a wide range of usability testing methods, analytics, and collaboration tools, Useberry allows teams to quickly test their prototypes and live websites and make informed design decisions. Useberry’s integrations with popular design tools like Figma, Sketch, and ProtoPie further streamline the testing process. Key Features: - Prototyping Integrations: Connect seamlessly with leading design platforms (e.g., Figma, Adobe XD, ProtoPie, Sketch) to test and iterate designs effortlessly. - Usability Testing Tools: Conduct comprehensive Live Website and Prototype Usability Testing or use a variety of Useberry research methods such as Open Analytics, Single Tasks, 5-second Tests, and more to build your own study for detailed user feedback. - Information Architecture Studies: Improve your app or website structure with Card Sorting and Tree Testing. - Randomization & A/B Testing: Assigns participants to different study conditions, tasks, or questions which leads to more accurate understanding of user behavior and confident decision-making while reducing biases. - Surveys: Collect detailed qualitative insights using customizable surveys, including multiple-choice, opinion scales, and open-ended questions. - Recruiting Options: Access a large and vetted Useberry participant panel or use sharing links to recruit your own audience directly. - Visual Insights: Heatmaps, user flows, and video recordings reveal how users interact with your designs. - Quantitative Metrics: Measure success with task completion rates, time-on-task data, and miss-click analysis. Why Choose Useberry? Trusted by brands like Microsoft, Logitech, and Samsung, Useberry is a comprehensive solution for UX/UI research and user testing; with a large variety of research methods, advanced features, and effortless participant recruitment to meet the needs of diverse teams and projects. From usability testing to information architecture studies to surveys, Useberry offers all the tools you need to gather meaningful insights. With Useberry reporting and analytics, transform complex data into actionable insights and make confident, user-centered design decisions. Whether you're prototyping, refining designs, or optimizing live websites, Useberry ensures every step of your process is informed by real user feedback.

Average Rating: 4.4/5.0

Total Reviews: 16

How Do G2 Users Rate Useberry?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Useberry?

Who Uses This Product?

  • Company Size: 53% Small, 35% Medium

What Do G2 Reviewers Say About Useberry?

AI-generated summary from verified user reviews

Pros
  • Users find Survey Management in Useberry efficient and user-friendly, enhancing their insights into user behavior seamlessly.
  • Users value the user insights provided by Useberry, enhancing their understanding of user behavior across projects.
  • Users find the customer engagement features invaluable for gaining insights from survey interactions.
  • Users appreciate the responsive customer support from Useberry, which enhances collaboration and usability testing efficiency.
  • Users love the ease of use of Useberry, enabling efficient and streamlined usability testing across multiple projects.
Cons
  • Users find the current API limitations complicate their ability to manage studies independently on Useberry.
  • Users face a current limitation with API management, hindering their ability to conduct studies independently.
  • Users note a limited feature set that hinders independent study management, impacting overall usability of Useberry.

What Are Recent G2 Reviews of Useberry?

Xact

Ask the right questions. Make the right decisions. Xact by Rambøll is your one-stop-shop platform for answering your questions, gaining insight into target groups, and delivering the right knowledge at the right time to and about citizens, users, colleagues, and other stakeholders. For over two decades we have developed the best knowledge-gathering system on the market. Today Xact by Rambøll is the engine under the hood of a wide variety of solutions that help our customers meet their needs and achieve continuously better results. And as part of Rambøll we also give you access to world-leading experts and advisors to help to translate your insights into concrete, sustainable changes.

Average Rating: 4.4/5.0

Total Reviews: 9

How Do G2 Users Rate Xact?

  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Xact?

  • Seller: Ramboll
  • Year Founded: 2005
  • HQ Location: Aarhus N, DK
  • LinkedIn® Page: www.linkedin.com
    18,707 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Medium, 33% Small

What Do G2 Reviewers Say About Xact?

AI-generated summary from verified user reviews

Cons
  • Users find the complexity of customization in Xact can be overwhelming and may require technical expertise.
  • Users experience integration challenges with Xact, causing disruptions when trying to connect with other software systems.
  • Users face integration challenges with Xact, leading to workflow disruptions due to difficulties connecting with other software systems.
  • Users find the limited customization of Xact challenging, often needing more technical knowledge for setup.

What Are Recent G2 Reviews of Xact?

zenloop

zenloop is an AI-powered Customer Experience Management Platform and leading NPS software designed for B2B and digital businesses to optimize every touchpoint across the customer journey. As a comprehensive customer feedback management tool, zenloop enables you to easily launch net promoter surveys, CSAT surveys, and customer satisfaction survey with its software to capture feedback online and offline. The zenloop SaaS solution automatically collects, analyzes, and clusters feedback using advanced AI, delivering actionable insights through intelligent feedback analysis. zenloop empowers teams to boost retention, loyalty, and enthusiasm by identifying key drivers, automating win-back and advocacy workflows, and closing the loop with customers. With seamless integrations and a user-friendly interface, zenloop transforms feedback into measurable improvements, making it the ideal customer feedback platform to drive ROI, innovation, and customer-centric growth. Unlike Feedback Management applications, zenloop doesn’t simply focus on gathering and analyzing feedback to display insights. zenloop allows their customers to automatically convert such insights directly into workflows that lead to improvements in product and processes, win-back programs for dissatisfied customers, and advocacy plans for satisfied loyal customers. With zenloop companies can: - Collect multichannel direct and indirect customer feedback, which is automatically analyzed to provide insights into key drivers (of both satisfaction and dissatisfaction) and customer expectations - Benchmark data with other companies in the same industry and locations - Set rules to automatically trigger workflows to react to negative feedback based on customer segments, stage, and industry-specific keywords mentioned - Set rules to automatically trigger workflows to react to positive feedback and involve satisfied customers in tailored advocacy programs - Define automatic action plans, manage workflows, stakeholders, and cross-functional project teams to address issues and drive customer-centric innovation after identifying elements that generate friction (either within your product or processes) - Close the loop with customers by keeping them up to date regarding the progress of transformation initiatives they triggered through feedback - Monitor and prove the actual ROI of CX initiatives based on the impact of innovation zenloop can be seamlessly integrated into solutions such as Salesforce, Zendesk, Emarsys and all other common CRM, ERP, e-commerce, or STS systems. The platform is designed to serve fully-digital young or well-established businesses at different stages of their customer-centric transformation as well as large corporations with several digital and non-digital touchpoints along the customer journey. Characterized by an extremely user-friendly interface, easy and fast implementation, the platform guarantees the highest standards in terms of compliance and security.

Average Rating: 4.7/5.0

Total Reviews: 11

How Do G2 Users Rate zenloop?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind zenloop?

  • Seller: zenloop
  • Year Founded: 2016
  • HQ Location: Berlin, Berlin
  • Twitter: @zenloopHQ
    124 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®
  • Phone: +49 15888 367947

Who Uses This Product?

  • Company Size: 69% Medium, 8% Large

What Do G2 Reviewers Say About zenloop?

AI-generated summary from verified user reviews

Pros
  • Users value zenloop's AI-powered thematic and sentiment analysis for delivering actionable insights, enhancing customer experience efficiently.
  • Users commend zenloop for its exceptional customer support, facilitating effective use and overcoming initial setup challenges.
  • Users find zenloop's interface to be extremely easy to use, enhancing feedback collection and customer insight gathering effortlessly.
  • Users value zenloop's AI-powered insights that streamline feedback analysis, driving improvements in customer experience with ease.
  • Users love the intuitive UI of zenloop, finding it enhances ease of use in their CRM processes.
Cons
  • Users are frustrated by the lack of tagging features in zenloop, limiting personalized customer experience opportunities.
  • Users are frustrated by platform integration issues, unable to personalize experiences due to lacking sentiment data in profiles.
  • Users find limitations in tagging and syncing customer profiles, hindering personalized experiences based on feedback and sentiment.
  • Users face survey issues as zenloop lacks integration with customer profiles, limiting personalized follow-up opportunities.
  • Users face significant syncing issues with zenloop, limiting personalization and miss opportunities for tailored customer experiences.

What Are Recent G2 Reviews of zenloop?

What Are G2 Users Discussing About zenloop?

1Q

1Q is a mobile research platform that arms brands with candid consumer feedback and real-time insights for just $1 per response. 1Q allows companies to reach any target audience based on who and/or where they are, with an instant response! Companies now have access to immediate, insightful data allowing them to make key decisions, quickly with their research, marketing and advertising plans. Want to recontact respondents for a deeper dive? No problem with 1Q.

Average Rating: 4.7/5.0

Total Reviews: 12

How Do G2 Users Rate 1Q?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind 1Q?

  • Seller: 1Q
  • Year Founded: 2012
  • HQ Location: Atlanta, Georgia
  • Twitter: @1QPays
    1,194 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of 1Q?

What Are G2 Users Discussing About 1Q?

Featurebase

Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫 Instead of having 5+ different tools, Featurebase offers everything in one place to help you build products your users love: - Support platform – Support your customers from anywhere with an omnichannel inbox and automate support with powerful AI agents. - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.

Average Rating: 4.7/5.0

Total Reviews: 52

How Do G2 Users Rate Featurebase?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Featurebase?

  • Seller: Featurebase
  • Year Founded: 2021
  • HQ Location: Tallinn, EE
  • Twitter: @FeaturebaseHQ
    2,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 90% Small, 8% Medium

What Do G2 Reviewers Say About Featurebase?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and versatile features of Featurebase, enhancing usability and valuable feedback collection.
  • Users find Featurebase's ease of use enhances their experience, allowing quick setup and intuitive feedback collection.
  • Users appreciate the ease of use and extensive features of Featurebase, making it a powerful all-in-one solution.
  • Users praise the responsive customer support of Featurebase, noting helpfulness and effective communication throughout their experience.
  • Users value the intuitive feedback management of Featurebase, facilitating easy collection and prioritization of customer insights.
Cons
  • Users find missing features such as limited customization, basic analytics, and lack of mobile ticket responses frustrating.
  • Users face limited features in lower plans, restricting access to essential tools and scalability for startups.
  • Users face various limitations with Featurebase, including bugs, poor integration, and frustration over lack of prioritization options.
  • Users note the limited customization options for branding and workflows, affecting flexibility for specific needs.
  • Users find the limited functionality of Featurebase a drawback, lacking deeper insights and flexibility in automation.

What Are Recent G2 Reviews of Featurebase?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025