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IPPBX

By IPPBX

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4.4 out of 5 stars

How would you rate your experience with IPPBX?

IPPBX Reviews & Product Details

IPPBX Integrations

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IPPBX Reviews (16)

Reviews

IPPBX Reviews (16)

4.4
16 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and robust features of IPPBX, highlighting its ability to streamline communication and enhance productivity across teams. The integration with other tools and support for remote work are particularly valued, making it a reliable choice for businesses. However, some users note that the initial setup can be complex, which may pose challenges for beginners.

Pros & Cons

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YP
"Reliable, Easy-to-Use, and Cost-Effective Communication Solution"
What do you like best about IPPBX?

I use IPPBX for handling business calls, customer support, and internal team communication. It manages incoming and outgoing calls effectively with features like IVR and call monitoring. What I like most about IPPBX is its easy-to-use interface and reliability. The setup was quick, the interface is user-friendly, and the call quality is consistently clean. Features like IVR, call routing, and call logs help me manage calls professionally and effectively, making daily communication much smoother. The initial setup was very easy and quick, without any major issues or technical complexity. I also like that it's reliable, easy to use, offers great features for business communication, and it's something I confidently recommend to friends and colleagues. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

IPPBX works very well overall, but the documentation for advanced features could be more detailed. A few more tutorials or guided setup options would make it even easier for new users. IPPBX could improve by providing more detailed documentation and video tutorials for advanced features. Adding more integrations and enhanced reporting tools would also make the platform even more valuable for growing businesses. Review collected by and hosted on G2.com.

Ashu M.
AM
"Streamlines Business Communication with Robust Integration"
What do you like best about IPPBX?

I like IPPBX for its ability to centralize and manage all our business calls efficiently. The features like call routing, extensions, voicemail, and automated responses make communication smooth and professional. I appreciate how it integrates with other tools and improves overall team productivity. IPPBX ensures every call reaches the right person or department quickly, reducing wait times and missed calls, and extensions allow team members to communicate internally without using external lines. Integrations with other tools, like CRM systems, assist in tracking client interactions and provide a seamless workflow. Switching to IPPBX improved call management, reduced missed calls, and made communication more organized and efficient across the team. It is a powerful and reliable communication tool that improves call management, internal communication, and integration with other software. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

One area that could be improved in IPPBX is its initial setup and configuration, which can be a bit complex for beginners. Occasionally, call quality may be affected by network issues, and advanced features may require technical knowledge to use effectively. Review collected by and hosted on G2.com.

AM
"Robust Features, Some Mobile Setbacks"
What do you like best about IPPBX?

I really like how IPPBX creates an internal phone network for effortless communication using extensions, which boosts productivity without incurring external call charges. I also appreciate the support for remote work, allowing employees to stay connected to the company's phone system from anywhere with an internet connection. This enables our marketing team to participate in client calls and collaborate effectively, even when working remotely. The unified communication features are incredibly appealing because they streamline and enhance all aspects of communication within the company. One feature I find valuable is the immediate visual support where we can quickly switch from a voice call to a video conference, which is great for discussing complex problems. Instant messaging for quick brainstorming sessions is another favorite feature, as it keeps the creative process fluid and efficient. Additionally, the wizard-driven systems for initial setup are very user-friendly, making it accessible even to those with limited technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

I dislike the poor mobile-end compatibility of traditional locally-deployed IPPBX devices. The compatibility rate for iOS and Android clients is just 67.3%, and the audio-video call interruption rate is as high as 0.83 times per hour. This affects user experience and can even interrupt key meetings and emergency commands. The interruptions during critical meetings, like board meetings or high-stakes client presentations, are extremely disruptive and can break the flow of the conversation. Review collected by and hosted on G2.com.

Sagar U.
SU
"Advanced Features with Some Configuration Challenges"
What do you like best about IPPBX?

I really appreciate the cost savings that IPPBX provides, which is a significant benefit to me. The product's call quality stands out, ensuring clear and reliable communication, which is essential for my work. I am impressed by the advanced features of IPPBX, particularly the voice mail and Interactive Voice Response (IVR) capabilities, which enhance my experience by offering a more comprehensive communication solution. The initial setup of IPPBX was very smooth and time-saving, making the transition easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

I find the setup and maintenance of IPPBX to be challenging. The network needs to be perfectly configured to prioritize voice traffic, and issues can arise with firewall and router settings, potentially leading to problems like one-way audio. These technical requirements make the process cumbersome and can lead to connectivity issues during calls if not managed correctly. Review collected by and hosted on G2.com.

MZ
Managing Member
Small-Business (50 or fewer emp.)
"IPPBX Makes Video Conferencing Smooth and Reliable"
What do you like best about IPPBX?

I love how IPPBX makes video conferencing smooth, reliable, and fun—clear calls, easy setup, and seamless team collaboration every time. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

Limited advanced features and customization options Review collected by and hosted on G2.com.

DN
Mid-Market (51-1000 emp.)
"IPPBX's Digital Transformation Solution: A Game-Changer for Accounting Firms"
What do you like best about IPPBX?

As an accounting firm, we understand the importance of efficiency and accuracy in our day-to-day operations. That's why we were thrilled to discover IPPBX's digital transformation solution, which has revolutionized the way we work.

With IPPBX, we were able to turn our paper processes digital instantly. This has streamlined our workflows, minimized errors, and improved our overall productivity. The platform's intuitive interface and customizable features make it easy to tailor the system to our specific needs, allowing us to optimize our processes and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

Nothing. I love the services that IPPBX is providing. Review collected by and hosted on G2.com.

Yash M.
YM
Business analyst
Mid-Market (51-1000 emp.)
"Basic Need for any BPO,RPO KPO"
What do you like best about IPPBX?

The most thing i like about IP PBX is That it is a very affordable and basic mandatory thing for any organization who's operation department is making a high number of calls. also, it connects the different department under the one roof and improves communication. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

WHAT TO DISLIKE!, I would say that the new updated technology is a bit advance as nowadays people are migrating on cloud, and also this tech is for moderate employees size,

You should have a support staff dedicated to looking after that managing all the IPs and extraction. Review collected by and hosted on G2.com.

EH
profesora de Informática y proyecto
Small-Business (50 or fewer emp.)
"A wonderful platform!"
What do you like best about IPPBX?

I like very much that uses IA to schedule automatically on my calendar, helping me to better manage my time, and at the same I can keep working with my team in multiple projects. It's really useful. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

I think that mobile version could have a better development in comparison with desktop version making it super simple and easy to use. However, is still working fine to me. Review collected by and hosted on G2.com.

AT
Mid-Market (51-1000 emp.)
"Uninterrupted video conferencing!!! Truly remarkable!"
What do you like best about IPPBX?

This cloud solution is easy to use and offers the best service with incredible features. My staff can now collaborate more efficiently and discuss essential documents in a single go. Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

Nothing at all... All the features run very well. Especially, file sharing and web conferencing as I have used them a lot. Review collected by and hosted on G2.com.

Gustavo P.
GP
Freight Broker Agent
Small-Business (50 or fewer emp.)
"All what you need in a single place!"
What do you like best about IPPBX?

If I need to find someplace to do everything, it will definitely IPPBX! On this platform, I could share documents, and create conferences as if we were using Zoom, we use it in too many languages and much more!!!! Review collected by and hosted on G2.com.

What do you dislike about IPPBX?

I could tell things that it would probably work just for me, but overall this tool helped me in a very good manner! You'll not regret it. This system is so versatile and easy to use. Review collected by and hosted on G2.com.

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