G2

Verified User in Internet

Small-Business (50 or fewer emp.)

1/28/2019

"Simple, easy-to-use conversational marketing chat bot"

5/5

What do you like best about Collect.chat?

Collect.chat is easy and straightforward to use. No hassle whatsoever to get it running on almost any website. It is very easy to get started and to implement easy rule-based processes for inbound lead generation. Price is good. Review collected by and hosted on G2.com.

What do you dislike about Collect.chat?

On the basic subscription, there is not much room to change the design or branding of the widget - but I believe that's fair. Also, it would be great if the bot was a little more intelligent at times and could do more than following rule-based systems. Review collected by and hosted on G2.com.

Recommendations to others considering Collect.chat:

Make sure to go through a good due diligence process to find out what exactly you need. If you are a large business with very defined needs for features and processes you should potentially consider a larger vendor. Review collected by and hosted on G2.com.

What problems is Collect.chat solving and how is that benefiting you?

It is easy to capture incoming leads using collect.chat on your website. Review collected by and hosted on G2.com.