# Top Free Social Customer Service Software - Page 4

## How Many Social Customer Service Software Products Does G2 Track?

**Total Products under this Category:** 132

### Category Stats (Aug 2026)

- **Average Rating:** 4.47/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** treble.ai (+2.22%) - Among all products in this category, treble.ai recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Social Customer Service Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 64,200+ Authentic Reviews
- 132+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Customer Service Software
 ![G2 Grid® for Social Customer Service Software plotting products by satisfaction and market presence](https://www.g2.com/categories/social-customer-service/grids.png?focus%5B%5D=678&focus%5B%5D=574&focus%5B%5D=2743&focus%5B%5D=5494&focus%5B%5D=4177&focus%5B%5D=58172&focus%5B%5D=748&focus%5B%5D=4215)

Highlighted products: Sprout Social, Zendesk for Customer Service, Zoho Desk, Agentforce Service (formerly Salesforce Service Cloud), Reputation, Sprinklr Service, Freshdesk, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-customer-service/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=zoho-desk&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=reputation&focus%5B%5D=sprinklr-service&focus%5B%5D=freshdesk&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Nextworld Platform

Nextworld is an application generation platform designed for developing enterprise-grade applications, automations, and AI-powered processes, all within a single governed environment. This innovative solution allows organizations to create and deploy applications without the need for extensive coding knowledge, enabling users to focus on building solutions that meet their specific operational needs. By eliminating the traditional rip-and-replace model, Nextworld helps businesses avoid accumulating new technical debt while enhancing their existing systems. Targeted primarily at mid-sized, high-growth companies seeking to optimize their operations, Nextworld caters to a diverse range of users, including IT departments, business analysts, and operational teams. The platform empowers these users to build applications that traditional ERP systems may not support, such as operational apps, internal tools, and workflow systems. Additionally, the AI-powered app generation feature allows for the rapid creation of applications, streamlining the development process and reducing time-to-market for new solutions. One of the standout features of Nextworld is its ability to automate processes across the entire organization. Intelligent agents facilitate orchestration of work between various ERPs, systems, teams, and data sources, ensuring that tasks are completed efficiently and effectively. This interconnectedness not only enhances productivity but also allows for a more cohesive workflow, as users can manage and monitor processes from a centralized platform. Furthermore, the headless capabilities of Nextworld ensure that data and logic are not confined to a single application, providing the flexibility to surface information wherever it is needed within the organization. Security is a critical consideration for enterprise applications, and Nextworld addresses this by automatically inheriting enterprise-grade security measures. Features such as role-based access, gated promotion, and comprehensive audit trails ensure that sensitive information is protected while maintaining compliance with industry standards. The platform is also SOC 1 and SOC 2 Type II attested, reinforcing its commitment to security and reliability. With Nextworld, organizations can operate with a single source of truth, enabling them to make informed decisions based on accurate and up-to-date data. Overall, Nextworld represents a significant advancement in the realm of no-code development platforms, offering a robust solution for enterprises looking to innovate and streamline their operations. By combining ease of use with powerful automation and security features, Nextworld stands out as a comprehensive tool for organizations aiming to enhance their operational efficiency and agility.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=479&secure%5Bchosen_at%5D=2026-08-05T15%3A01%3A34Z&secure%5Bdisplayable_resource_id%5D=1009691&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1406867&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1406867&secure%5Bresource_id%5D=479&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-customer-service%2Ffree%3Fpage%3D4&secure%5Btoken%5D=68c0e2ce67fad199cc95c98a2d1eb64fa2e3f80c3c612697b45a24fc07d575d3&secure%5Burl%5D=https%3A%2F%2Fwww.nextw.com&secure%5Burl_type%5D=company_website)

### [Sentiment](https://www.g2.com/products/sentiment/reviews)

Sentiment Omnichannel is the next generation Messaging platform for enterprise contact centers. Including ChatBot and dynamic Agent routing across over 15 channels such as Email, live chat, Social Media and Messaging Channels such as Facebook Messenger, Twitter, Instagram, Line and Whatsapp and more. Advanced workforce and agent performance metrics allow Sentiment.io to generate the greatest ROI of any solution of its type. https://www.sentiment.io

**Average Rating:** 4.6/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Sentiment?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Visitor Activity:** 9.2/10 (Category avg: 8.4/10)
- **Mentions:** 9.7/10 (Category avg: 8.5/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Sentiment?

- **Seller:** [Sentiment](https://www.g2.com/sellers/sentiment)
- **Year Founded:** 2015
- **HQ Location:** London, GB
- **Twitter:** @smetrics  
2,072 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd2474b727d6698dbc7ec9d187cbcff7b1258477d57a94f0a8427dc4d3217710&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsentiment-metrics&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Large, 50% Small

#### What Are Recent G2 Reviews of Sentiment?

**["Running Sentiment Analysis on Product Reviews"](https://www.g2.com/survey_responses/sentiment-review-3795370)**

**Rating:** 4.5/5.0 stars

_— Zameer M._

[Read full review](https://www.g2.com/survey_responses/sentiment-review-3795370)

**["Appreciation and Recommendations"](https://www.g2.com/survey_responses/sentiment-review-4270222)**

**Rating:** 5.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/sentiment-review-4270222)

### [Awario](https://www.g2.com/products/awario/reviews)

Awario is a social media & web monitoring tool that will help you track brand mentions, monitor competitors, find sales opportunities and influencers, and engage with your audience online.

**Average Rating:** 3.9/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Awario?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Visitor Activity:** 8.3/10 (Category avg: 8.4/10)
- **Mentions:** 4.2/10 (Category avg: 8.5/10)
- **Reporting:** 6.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Awario?

- **Seller:** [Awario](https://www.g2.com/sellers/awario)
- **Year Founded:** 2015
- **HQ Location:** Nicosia, CY
- **Twitter:** @AwarioApp  
1,775 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03e14259539cfc464e90824215b78577b8110ec82a052e17c8774347be8ab41a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10174268%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Student
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 60% Small, 25% Medium

#### What Do G2 Reviewers Say About Awario?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **user-friendly interface** of Awario, making social listening and monitoring a breeze.
- Users value the **helpful features** of Awario, enhancing social listening and brand reputation management effectively.
- Users highlight Awario's **exceptional value for money** and outstanding customer support, making it an ideal choice.
- Users commend Awario for its **outstanding customer support** , noting fast, effective responses and deep understanding of needs.
- Users praise Awario’s **simple and intuitive user interface** , enhancing overall usability for social listening tasks.

##### Cons

- Users face **insufficient information** with Awario, leading to limitations in accurate mentions and challenging analysis depth.
- Users express frustration over Awario's **lack of insights** , citing limitations in data accuracy and analytical depth.
- Users are frustrated by the **difficult account management** process, including issues with cancellations and unexpected charges.
- Users find that Awario has **data inaccuracy** issues, hindering the depth and precision of the analysis provided.
- Users find Awario to be **expensive with poor functionality** , leading to frustration over unexpected charges and cancellation difficulties.

#### What Are Recent G2 Reviews of Awario?

**["Outstanding Value and Exceptional Support with Awario"](https://www.g2.com/survey_responses/awario-review-12104081)**

**Rating:** 5.0/5.0 stars

_— Nuria M._

[Read full review](https://www.g2.com/survey_responses/awario-review-12104081)

**["Effortless social media mention monitoring"](https://www.g2.com/survey_responses/awario-review-12073804)**

**Rating:** 5.0/5.0 stars

_— Arthur A._

[Read full review](https://www.g2.com/survey_responses/awario-review-12073804)

#### What Are G2 Users Discussing About Awario?

- [What is Awario used for?](https://www.g2.com/discussions/what-is-awario-used-for)
- [How do I scan on social media?](https://www.g2.com/discussions/how-do-i-scan-on-social-media)
- [What is the best social listening tool?](https://www.g2.com/discussions/what-is-the-best-social-listening-tool)
- [How do I use Awario?](https://www.g2.com/discussions/how-do-i-use-awario) - 1 comment

### [Channel Talk](https://www.g2.com/products/channel-talk/reviews)

Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. It's the closest thing to an in-store customer experience for the online environment, helping you to turn first-time visitors into life-long regulars of your brand. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.

**Average Rating:** 4.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Channel Talk?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Visitor Activity:** 10.0/10 (Category avg: 8.4/10)
- **Mentions:** 9.6/10 (Category avg: 8.5/10)
- **Reporting:** 9.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Channel Talk?

- **Seller:** [Channel](https://www.g2.com/sellers/channel)
- **Year Founded:** 2014
- **HQ Location:** Seoul, South Korea
- **Twitter:** @ChannelioUS  
14 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed4474ebae7e90d164926938fd373b58769c721e113c96cdd700382f60c6a2c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchannelcorporation%2F&secure%5Burl_type%5D=linkedin_company_website)  
219 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 85% Small, 15% Medium

#### What Are Recent G2 Reviews of Channel Talk?

**["Channel has helped me reach those all important customers"](https://www.g2.com/survey_responses/channel-talk-review-8334813)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/channel-talk-review-8334813)

**["ChannelTalk is amazing"](https://www.g2.com/survey_responses/channel-talk-review-9053174)**

**Rating:** 5.0/5.0 stars

_— Verified User in Arts and Crafts_

[Read full review](https://www.g2.com/survey_responses/channel-talk-review-9053174)

### [SmatBot](https://www.g2.com/products/smatbot/reviews)

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: ✅ Generating leads, ✅ Customer support, ✅ Answering FAQs, ✅ Live chat ✅ Whatsapp Marketing & Promotional Messaging ✅ OCR scanning, ✅ Email & SMS OTP validation ✅ Adwords tracking, ✅ Intent mapping ✅ Context Based Automation Best for : ✅ D2C e-commerce, ✅ Education ✅ Logistics ✅ Real estate ✅ Hospitality ✅ Healthcare ✅ Fintech

**Average Rating:** 4.5/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate SmatBot?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SmatBot?

- **Seller:** [SmatBot](https://www.g2.com/sellers/smatbot)
- **Year Founded:** 2015
- **HQ Location:** Hyderabad, Telengana
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d44648ec4462620b2ecd9dddb95bd49041c2e36e730e55c5c48be9cc52c82913&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18820764&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 26% Medium

#### What Are Recent G2 Reviews of SmatBot?

**["Smatbot is Perfect Platform for AI-Powered Chatbots"](https://www.g2.com/survey_responses/smatbot-review-9354146)**

**Rating:** 5.0/5.0 stars

_— Mani ._

[Read full review](https://www.g2.com/survey_responses/smatbot-review-9354146)

**["Whatsapp Chatbot"](https://www.g2.com/survey_responses/smatbot-review-10016633)**

**Rating:** 5.0/5.0 stars

_— Suyash P._

[Read full review](https://www.g2.com/survey_responses/smatbot-review-10016633)

### [treble.ai](https://www.g2.com/products/treble-ai/reviews)

Treble is the smartest way for businesses to transform WhatsApp into a powerful revenue and retention channel, moving beyond just a chat app. Our conversational marketing and automation platform empowers sales, marketing, and support teams to build meaningful customer relationships and drive measurable business outcomes directly through WhatsApp. With Treble, you can effortlessly create automated conversational flows without any programming, ensuring seamless customer journeys. We offer robust integrations with leading CRMs like HubSpot and Salesforce, providing a 360º view of every customer interaction and enabling truly personalized engagement. Our innovative AI features, powered by Treble Boost, assist agents with conversation summaries, message drafting, and insightful interaction analysis. We also optimize your outreach with smart sending capabilities that predict the best time to message and identify low-engagement contacts. Drive efficiency and personalization further with A/B testing, comprehensive analytics, and multi-agent management. Join over 2000 brands, especially across Latin America, who are leveraging Treble to sell more, boost engagement, and build lasting customer loyalty on WhatsApp.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate treble.ai?

- **Mentions:** 10.0/10 (Category avg: 8.5/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind treble.ai?

- **Seller:** [treble.ai](https://www.g2.com/sellers/treble-ai)
- **Year Founded:** 2019
- **HQ Location:** Seattle, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b312ddc523e5c216713ec91228bf6814978b6bcf41634c1ce65254d6e285691&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftreble-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of treble.ai?

**["The WhatsApp layer we recommend for Hubspot clients"](https://www.g2.com/survey_responses/treble-ai-review-13123211)**

**Rating:** 5.0/5.0 stars

_— Saulo C._

[Read full review](https://www.g2.com/survey_responses/treble-ai-review-13123211)

**["Efficient Automation and Unmatched Support"](https://www.g2.com/survey_responses/treble-ai-review-12978908)**

**Rating:** 5.0/5.0 stars

_— Pedro D._

[Read full review](https://www.g2.com/survey_responses/treble-ai-review-12978908)

### [Chaport](https://www.g2.com/products/chaport/reviews)

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends. The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder. Key features: – Live chat: Talk to your customers in real time. – Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. – Knowledge base + FAQ bot: Provide your customers with a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget. – Integrations with Facebook, Viber, Telegram, etc.: Answer questions from all channels in one place. – Auto-invitations: Initiate more chats with your website visitors. – Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. – Typing insights: Read messages even before they are sent and answer faster. – Web-, desktop, and mobile apps: Chat with customers wherever you are. – Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. – And much more... Sign up today and increase your sales! Free trial available.

**Average Rating:** 4.8/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Chaport?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Visitor Activity:** 10.0/10 (Category avg: 8.4/10)
- **Mentions:** 10.0/10 (Category avg: 8.5/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Chaport?

- **Seller:** [Chaport](https://www.g2.com/sellers/chaport)
- **Year Founded:** 2014
- **HQ Location:** Alhambra, USA
- **Twitter:** @ChaportLiveChat  
55 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e14bad4f6397eece53fd6cd2c34e6f9a2a3fd23f0c543890f6aeaac8c58a822a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchaport%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 13% Medium

#### What Are Recent G2 Reviews of Chaport?

**["Easy to Use, Affordable, and Great Value with 4 Operators Included"](https://www.g2.com/survey_responses/chaport-review-13060559)**

**Rating:** 5.0/5.0 stars

_— Verified User in Wholesale_

[Read full review](https://www.g2.com/survey_responses/chaport-review-13060559)

**["Best WordPress Chat Plugin—Helpful Visitor Chat Support"](https://www.g2.com/survey_responses/chaport-review-12520803)**

**Rating:** 5.0/5.0 stars

_— Joseph G._

[Read full review](https://www.g2.com/survey_responses/chaport-review-12520803)

#### What Are G2 Users Discussing About Chaport?

- [What is Chaport used for?](https://www.g2.com/discussions/what-is-chaport-used-for)

### [Sociocs](https://www.g2.com/products/sociocs/reviews)

Handle business texting, messaging app conversations, online reviews & questions, social media comments & replies, contact form submissions using a single tool.

**Average Rating:** 4.9/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Sociocs?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Visitor Activity:** 0.0/10 (Category avg: 8.4/10)
- **Mentions:** 8.3/10 (Category avg: 8.5/10)
- **Reporting:** 1.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Sociocs?

- **Seller:** [Sociocs](https://www.g2.com/sellers/sociocs)
- **Year Founded:** 2019
- **HQ Location:** N/A
- **Twitter:** @sociocs  
16 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=11ed0f2df1d9da5908ffa028cceac50a7c177ca5b45bc495995a62c3e3375017&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fsociocs&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About Sociocs?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **automation features** of Sociocs incredibly user-friendly, enhancing efficiency across social media campaigns.
- Users appreciate the **seamless automation features** of Sociocs, facilitating easy management of digital campaigns and reports.
- Users appreciate the **ease of organizing and managing tickets** with Sociocs, enhancing their case management efficiency.
- Users value the **centralized management** of Sociocs, simplifying automated messaging and ticket collection for effective campaign management.
- Users find Sociocs exceptionally **easy to use** , with seamless setup and clear reporting enhancing their experience.

#### What Are Recent G2 Reviews of Sociocs?

**["The onboarding experience was not optimal. The vendor wouldn't meet with our team until 30 days,"](https://www.g2.com/survey_responses/sociocs-review-11444901)**

**Rating:** 4.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/sociocs-review-11444901)

**["Enhancing the capabilities of digital text messages in accomplishing many tasks"](https://www.g2.com/survey_responses/sociocs-review-10308309)**

**Rating:** 5.0/5.0 stars

_— Dina s._

[Read full review](https://www.g2.com/survey_responses/sociocs-review-10308309)

#### What Are G2 Users Discussing About Sociocs?

- [What is Sociocs used for?](https://www.g2.com/discussions/what-is-sociocs-used-for)

### [Chatwoot](https://www.g2.com/products/chatwoot/reviews)

Chatwoot is an open-source customer engagement platform that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. Chatwoot is an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud, etc. Connect your customer conversation channels and converse with your customers from a single place.

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Chatwoot?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Chatwoot?

- **Seller:** [Chatwoot](https://www.g2.com/sellers/chatwoot)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bbf5a6f014f07ce28fd4f42a67033d7da255a99ba76bfba5472ade39719d95a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatwoot&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 31% Medium

#### What Do G2 Reviewers Say About Chatwoot?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Chatwoot for its **easy setup** , allowing seamless integration and quick implementation of customer support solutions.
- Users value the **s seamless integrations** of Chatwoot, which consolidate communications and streamline customer support efforts effectively.
- Users praise the **seamless chat functionality** of Chatwoot, enhancing customer support through conversation continuity and accessibility.
- Users find Chatwoot to be **very easy to implement and use** , streamlining customer support for small teams effectively.
- Users find **easy implementation** of Chatwoot enhances their customer support experience, seamlessly integrating with other tools.

##### Cons

- Users experience occasional **connectivity issues** with Chatwoot's portal, leading to frustrating disconnections during use.
- Users experience **limited connectivity** with Chatwoot, leading to occasional disconnections that disrupt their workflow.
- Users often face **technical issues** , including glitches and disconnections, impacting their experience with Chatwoot.
- Users experience **disconnection issues** with Chatwoot's portal, leading to frustrating interruptions during conversations.
- Users report occasional **disconnections** in Chatwoot's portal, disrupting communication and causing frustration.

#### What Are Recent G2 Reviews of Chatwoot?

**["Chatwood : The Multi-Platform Social Media Manager for your Business"](https://www.g2.com/survey_responses/chatwoot-review-12751755)**

**Rating:** 5.0/5.0 stars

_— Ayush J._

[Read full review](https://www.g2.com/survey_responses/chatwoot-review-12751755)

**["Best Intercom alternative"](https://www.g2.com/survey_responses/chatwoot-review-10412370)**

**Rating:** 5.0/5.0 stars

_— Luca P._

[Read full review](https://www.g2.com/survey_responses/chatwoot-review-10412370)

#### What Are G2 Users Discussing About Chatwoot?

- [What is Chatwoot used for?](https://www.g2.com/discussions/what-is-chatwoot-used-for)

### [Hippo](https://www.g2.com/products/hippo/reviews)

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

**Average Rating:** 3.9/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Hippo?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Visitor Activity:** 10.0/10 (Category avg: 8.4/10)
- **Mentions:** 10.0/10 (Category avg: 8.5/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Hippo?

- **Seller:** [Jungleworks](https://www.g2.com/sellers/jungleworks-78e220c0-2247-47f3-8132-6ff57f2ba0ae)
- **Year Founded:** 2011
- **HQ Location:** Tampa, Florida
- **Twitter:** @worksjungle  
584 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=199e056aa0609cf93ab8734c20df606ab3769861cfdcf3381b87df2da2cde6a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13471593%2F&secure%5Burl_type%5D=linkedin_company_website)  
352 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Medium, 26% Small

#### What Do G2 Reviewers Say About Hippo?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **helpful customer support** that enhances their experience with Hippo's user-friendly interface.
- Users value the **ease of use** of Hippo, complimenting its intuitive UI/UX and helpful customer support.
- Users appreciate the **user-friendly interface** and **helpful customer support** , enhancing their overall experience with Hippo.
- Users value the **feature variety** of Hippo, enhancing their overall experience with diverse functionalities.
- Users find the **helpful customer success** team enhances their experience and supports effective product use.

##### Cons

- Users report **stability issues** with Hippo, as frequent breakdowns detract from the overall user experience.
- Users report frequent **instability** in Hippo, with feature focus leading to breakdowns and unreliable performance.
- Users face frequent **functionality issues** with Hippo, as its instability disrupts overall performance despite feature emphasis.
- Users report **missing features** in Hippo, leading to instability and breakdowns that hinder overall usability.
- Users report **quality issues** with Hippo, noting that its frequent breakdowns detract from the overall experience.

#### What Are Recent G2 Reviews of Hippo?

**["A quick and friendly way to take out home insurance"](https://www.g2.com/survey_responses/hippo-review-8706885)**

**Rating:** 5.0/5.0 stars

_— Andre B._

[Read full review](https://www.g2.com/survey_responses/hippo-review-8706885)

**["Very efficient and helpful."](https://www.g2.com/survey_responses/hippo-review-8514831)**

**Rating:** 5.0/5.0 stars

_— Duduetsang M._

[Read full review](https://www.g2.com/survey_responses/hippo-review-8514831)

### [AlphaCX](https://www.g2.com/products/alphacx/reviews)

AlphaCX is a unified customer experience platform for business communication and customer management. It is a complete omnichannel engagement solution that offers a conversation inbox for teams, Knowledge Base for self-service, and feedback forms to measure satisfaction. AlphaCX Interacts with customers from a variety of touch points including Facebook Messenger, Instagram DM, Live Chat, WhatsApp, Twitter DM, email and more. AlphaCX is perfect for companies of all sizes, empowering teams to create personalised service in less time. Sign up for a free 14-day trial to automate, engage, and deliver happiness to customers.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind AlphaCX?

- **Seller:** [AlphaCX Platforms](https://www.g2.com/sellers/alphacx-platforms)
- **Year Founded:** 2021
- **HQ Location:** Lekki, NG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e51e7fe467777309e4d3286849abed6f98500861010066736c5843b3e27ecbd0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falphacx%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### What Are Recent G2 Reviews of AlphaCX?

**["Never leave a customer behind when it comes to sales and engagement."](https://www.g2.com/survey_responses/alphacx-review-6951375)**

**Rating:** 5.0/5.0 stars

_— Gerard E._

[Read full review](https://www.g2.com/survey_responses/alphacx-review-6951375)

**["Alphacx is very good for businesses with large customer base"](https://www.g2.com/survey_responses/alphacx-review-6951333)**

**Rating:** 4.5/5.0 stars

_— Tina N._

[Read full review](https://www.g2.com/survey_responses/alphacx-review-6951333)

### [Diabolocom](https://www.g2.com/products/diabolocom/reviews)

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

**Average Rating:** 4.3/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Diabolocom?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Diabolocom?

- **Seller:** [Diabolocom](https://www.g2.com/sellers/diabolocom)
- **Company Website:** www.diabolocom.com
- **Year Founded:** 2005
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=46fd61cc87510788779b3b660192ed8a0a06b2608487a6d3bd2ea048b0259209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiabolocom%2F&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services
- **Company Size:** 60% Medium, 29% Small

#### What Do G2 Reviewers Say About Diabolocom?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Diabolocom's **ease of use** exceptional, facilitating quick adaptation and seamless integration into their workflows.
- Users praise the **exceptionally responsive customer support** of Diabolocom, ensuring smooth implementation and valuable guidance.
- Users commend Diabolocom's **customization options** , allowing seamless integration and tailored solutions that enhance efficiency.
- Users commend the **easy implementation** of Diabolocom, benefiting from swift deployment and responsive customer support.
- Users commend Diabolocom for its **efficiency** in managing multichannel communication, significantly enhancing productivity and user experience.

##### Cons

- Users find the **missing features** in Diabolocom, particularly in integration and basic functionalities, quite limiting.
- Users find it challenging to reach **customer service support** , which hinders their ability to optimize workflows effectively.
- Users often experience **delays up to 30 minutes** during updates, disrupting workflow and causing frustration.
- Users find Diabolocom's **rigid pre-configured workflows** limiting, hindering customization and affecting efficiency in processes.
- Users find the **limited customization** of Diabolocom restricts adapting workflows to their specific customer service needs.

#### What Are Recent G2 Reviews of Diabolocom?

**["Reliable Dialer with Powerful Workflows and Minimal Downtime"](https://www.g2.com/survey_responses/diabolocom-review-13130328)**

**Rating:** 4.5/5.0 stars

_— Martin F._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130328)

**["Easy to Use, Great Support, Limited Workflows"](https://www.g2.com/survey_responses/diabolocom-review-13130309)**

**Rating:** 4.5/5.0 stars

_— albane l._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130309)

### [Gnatta](https://www.g2.com/products/gnatta/reviews)

Gnatta is a customer communication platform with built-in AI Agents designed to help B2C service teams deliver faster, lower-cost support across every channel. Bring webchat, email, telephony, SMS, WhatsApp, and social messaging into a single workspace, with a powerful workflow engine to control routing, automation, and data handling. AI Agents work alongside your team or independently, resolving customer queries end-to-end or supporting specific processes like order tracking, returns, and FAQs. Unlike black-box AI tools, Gnatta gives you full visibility and control – with structured workflows, clear escalation paths, and detailed logs of every AI decision. Connect your systems with real-time integrations to give both agents and AI access to the same data, enabling personalised, accurate responses. Whether you’re augmenting your team or scaling with AI-led service, Gnatta helps you reduce costs, improve response times, and stay in control.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Gnatta?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Visitor Activity:** 8.3/10 (Category avg: 8.4/10)
- **Mentions:** 8.3/10 (Category avg: 8.5/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Gnatta?

- **Seller:** [Gnatta](https://www.g2.com/sellers/gnatta)
- **Year Founded:** 2014
- **HQ Location:** London, GB
- **Twitter:** @Gnatta  
658 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2457e328b9c923d9a1e72f8f41028d710715f093a9211273d91dfe253a3acf4c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgnatta&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About Gnatta?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **communication ease** of Gnatta, facilitating quick and effective customer interactions through a single interface.
- Users value the **effective communication** capability of Gnatta, enhancing customer interactions through a unified interface.
- Users value the **effective customer support** of Gnatta, enabling personalized communication through a unified interface.
- Users value the **efficiency** of Gnatta, enabling quick and effective customer communication through a single interface.
- Users value the **efficient single interface** of Gnatta for quick and personalized customer interactions.

#### What Are Recent G2 Reviews of Gnatta?

**["Communication channel integration platform for companies"](https://www.g2.com/survey_responses/gnatta-review-7723057)**

**Rating:** 4.5/5.0 stars

_— Pedro A._

[Read full review](https://www.g2.com/survey_responses/gnatta-review-7723057)

**["Control the interactions in the company's communication channels in a single location"](https://www.g2.com/survey_responses/gnatta-review-7715177)**

**Rating:** 4.0/5.0 stars

_— Andrea I._

[Read full review](https://www.g2.com/survey_responses/gnatta-review-7715177)

### [ThinkOwl](https://www.g2.com/products/thinkowl/reviews)

ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate ThinkOwl?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Visitor Activity:** 9.2/10 (Category avg: 8.4/10)
- **Mentions:** 7.5/10 (Category avg: 8.5/10)
- **Reporting:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ThinkOwl?

- **Seller:** [ThinkOwl](https://www.g2.com/sellers/thinkowl)
- **Year Founded:** 2017
- **HQ Location:** Orlando, Florida
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8aed99498095db501bc0103e6b7b1c1c25ef1cfdc9f2cc2254e35c6d9ac9fa8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17887378&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Medium, 20% Large

#### What Do G2 Reviewers Say About ThinkOwl?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **user-friendly interface** of ThinkOwl, facilitating seamless integration and enhancing organizational efficiency.
- Users appreciate the **excellent customer support** provided by ThinkOwl, enhancing their overall experience with the software.
- Users value the **easy integrations** of ThinkOwl, simplifying organization and enhancing customer interaction efficiency.
- Users appreciate the **seamless integration** of ThinkOwl, enhancing organization and improving response efficiency for customer inquiries.
- Users love the **user-friendly interface** of ThinkOwl, making work schedule management simple and efficient.

##### Cons

- The **learning curve is steep** for new users of ThinkOwl, requiring improved onboarding and streamlined setup processes.
- Users find the **automation complexity** of ThinkOwl overwhelming, particularly during initial configuration and setup.
- Users report encountering **multiple bugs** , although many were resolved in later updates.
- Users report occasional **call issues** with ThinkOwl, including hangs and high premium costs affecting satisfaction.
- Users find ThinkOwl's **premium costs quite expensive** and occasionally encounter hanging issues during use.

#### What Are Recent G2 Reviews of ThinkOwl?

**["Game-Changer for Customer Support"](https://www.g2.com/survey_responses/thinkowl-review-10610873)**

**Rating:** 4.0/5.0 stars

_— Archer S._

[Read full review](https://www.g2.com/survey_responses/thinkowl-review-10610873)

**["It's very useful tool for business like customer support."](https://www.g2.com/survey_responses/thinkowl-review-10954420)**

**Rating:** 5.0/5.0 stars

_— Rakhi P._

[Read full review](https://www.g2.com/survey_responses/thinkowl-review-10954420)

#### What Are G2 Users Discussing About ThinkOwl?

- [What is ThinkOwl used for?](https://www.g2.com/discussions/what-is-thinkowl-used-for)

### [Vtiger Help Desk](https://www.g2.com/products/vtiger-help-desk/reviews)

Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support. It consolidates and centralizes support requests from multiple channels (including email, calls, the customer portal, chat, and social media) by automatically transforming them into cases in its case management tool, linking to related CRM contacts, and correspondence, notes, projects and other related objects. This provides support agents with a comprehensive history of the case's progress, enabling for more productive engagements and faster resolutions. The support edition's SLAs can be customized and applied based on rules to ensure that all cases are addressed in an appropriate amount of time. Insights and reporting tools help managers identify bottlenecks in the case pipeline, from overworked reps, to slow customer responses. An FAQ that's buildable from cases ensures and accessible to customers ensures no wasted time. All of this ensures that customers receive prompt, high-quality service, and that customer satisfaction scores remain high.

**Average Rating:** 4.1/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Vtiger Help Desk?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Visitor Activity:** 9.2/10 (Category avg: 8.4/10)
- **Mentions:** 7.5/10 (Category avg: 8.5/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Vtiger Help Desk?

- **Seller:** [Vtiger](https://www.g2.com/sellers/vtiger)
- **Year Founded:** 2004
- **HQ Location:** Cupertino, California
- **Twitter:** @vtigercrm  
2,678 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4add42c905d5c680bf30dcd326fe05bdee0159fdac877f842e73a865e1e945d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1270573%2F&secure%5Burl_type%5D=linkedin_company_website)  
246 employees on LinkedIn®
- **Phone:** 1-877-784-9277

#### Who Uses This Product?

- **Company Size:** 58% Medium, 33% Large

#### What Do G2 Reviewers Say About Vtiger Help Desk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Vtiger Help Desk essential for crafting ticket structures effortlessly.
- Users find Vtiger Help Desk's **intuitive interface** helps them create ticket structures easily and effectively.
- Users find the **user-friendly ticket structure** in Vtiger Help Desk extremely helpful for managing inquiries easily.

#### What Are Recent G2 Reviews of Vtiger Help Desk?

**["Outstanding Experience from Start to Finish"](https://www.g2.com/survey_responses/vtiger-help-desk-review-12049871)**

**Rating:** 5.0/5.0 stars

_— Kumar S._

[Read full review](https://www.g2.com/survey_responses/vtiger-help-desk-review-12049871)

**["Customer Care support"](https://www.g2.com/survey_responses/vtiger-help-desk-review-4841540)**

**Rating:** 4.5/5.0 stars

_— Aamir S._

[Read full review](https://www.g2.com/survey_responses/vtiger-help-desk-review-4841540)

#### What Are G2 Users Discussing About Vtiger Help Desk?

- [How much does vtiger cost?](https://www.g2.com/discussions/vtiger-help-desk-how-much-does-vtiger-cost)
- [Is vtiger open source?](https://www.g2.com/discussions/vtiger-help-desk-is-vtiger-open-source)
- [How Vtiger works?](https://www.g2.com/discussions/how-vtiger-works)
- [What is Vtiger tool?](https://www.g2.com/discussions/what-is-vtiger-tool)

### [Experia](https://www.g2.com/products/experia/reviews)

Manage the digital customer care & communication between organizations and clients through digital channels (WhatsApp Business, Twitter, Web Chat, Email, instagram, google maps, google my business, linkedin, voice, messenger, facebook page, wechat, telegram) Rich interface for agents and supervisors with wide range of capabilities to optimize customer care and digital campaigns

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Experia?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Visitor Activity:** 10.0/10 (Category avg: 8.4/10)
- **Mentions:** 10.0/10 (Category avg: 8.5/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Experia?

- **Seller:** [INVENTO](https://www.g2.com/sellers/invento)
- **Year Founded:** 2019
- **HQ Location:** Riyadh, SA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea5c84bd4b5741dfd1fc17278af6738417be5986e17719ee93ba116758f9e6c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexperia-app%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Experia?

**["Easier customer service"](https://www.g2.com/survey_responses/experia-review-6480129)**

**Rating:** 5.0/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/experia-review-6480129)

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