Steps AI
1 review
- 1 profiles
- 7 categories
Average star rating
5.0
Serving customers since
2024
Steps AI Reviews
SY
SADASHIV Y.
BDMSmall-Business (50 or fewer emp.)Steps AI’s Omnichannel “AI Brain” Streamlined Our Support and Boosted Conversions
What I love most about Steps AI is its true omni-channel capability. Our customers can move seamlessly from our website widget to WhatsApp or Instagram without losing any conversation context. Having one unified “AI brain” managing all these channels—while also integrating smoothly with our CRM and tools like Shopify and Slack—has tremendously streamlined our customer experience. The ability to handle live order tracking, recommend products dynamically to shoppers, and automatically escalate complex issues by creating CRM tickets is a total game-changer. It has significantly reduced our repetitive support tickets and boosted our storefront conversion rates.
About
What is Steps AI ?
Steps AI builds AI agents that answer, book and sell for online businesses. Founded in 2024, it helps 100+ businesses reply to every customer on their website, WhatsApp, Instagram, Messenger and phone. Most of them are online stores.
Details
Year Founded
2024
Website
stepsai.co