Before using Simla, we didn't have an organized customer base and part of the tracking was done manually. With the platform, we were able to automate tasks, better organize customer information, and manage WhatsApp, Facebook, and Instagram as sales channels. In the first month of the case, 50% of the conversations ended in sales. The support team's assistance was also crucial, helping us resolve doubts during implementation. For us, the most useful aspect was having all the information and commercial tracking in one place, more clearly and centrally. Review collected by and hosted on G2.com.
I don't have major complaints. I would just say that, at first, it takes a little time to get familiar and master all the tools. Review collected by and hosted on G2.com.
