# Best SMS Marketing Software - Page 12

*By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)*


SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty.

SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses.

### Core capabilities of SMS marketing software

To qualify for inclusion in the SMS Marketing category, a product must:

- Reach mobile users via SMS messaging
- Provide an opt-in opportunity for new subscribers
- Track interaction data related to each SMS campaign
- Provide analytics or insights into SMS marketing efforts

### Common use cases for SMS marketing software

- Sending promotional messages, discounts, and limited-time offers to drive immediate customer action
- Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates
- Delivering personalized reminders for appointments, reservations, renewals, or order pickups
- Supporting two-way customer communication for inquiries, feedback collection, and service interactions
- Sending transactional alerts such as order confirmations, shipping updates, and payment notifications
- Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging
- Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights
- Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach
- Re-engaging inactive customers through personalized follow-up messages or win-back campaigns

### How SMS marketing software differs from other tools

SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing).





## Top SMS Marketing Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,469 reviews) | Ecommerce SMS retention campaigns | "[Sugarloaf Mountain –– Your Maine Attentive Review ✔️](https://www.g2.com/survey_responses/attentive-review-13130314)" |
| 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,396 reviews) | Omnichannel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" |
| 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,038 reviews) | Review-driven customer texting | "[Great Product for Reviews Online Presence](https://www.g2.com/survey_responses/birdeye-review-10224463)" |
| 4 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,869 reviews) | Simple SMS campaign setup | "[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)" |
| 5 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,025 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" |
| 6 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (633 reviews) | Agency CRM and SMS automation | "[Fantastic Onboarding with HighLevel — Expert Support, Automation &amp; All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" |
| 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,376 reviews) | Bulk texting for periodic outreach | "[Textedly Has Made Our Marketing So Much Easier](https://www.g2.com/survey_responses/textedly-review-13098157)" |
| 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.5/5.0 (1,311 reviews) | Ecommerce email and SMS segmentation | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" |
| 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Personalized customer engagement at scale | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" |
| 10 | [Omnisend](https://www.g2.com/products/omnisend/reviews) | 4.6/5.0 (1,193 reviews) | Ecommerce SMS and email automation | "[Omnisend Streamlined Our Client Communications with Fast, Powerful Automation](https://www.g2.com/survey_responses/omnisend-review-13146062)" |


## G2 Grid® for SMS Marketing Software
![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=10366&focus%5B%5D=18809&focus%5B%5D=124128&focus%5B%5D=18815&focus%5B%5D=22329)
Highlighted products: Attentive, Insider One, Birdeye, Podium, SlickText, HighLevel, Textedly, and Klaviyo.
Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&amp;focus%5B%5D=insider-one&amp;focus%5B%5D=birdeye&amp;focus%5B%5D=podium&amp;focus%5B%5D=slicktext&amp;focus%5B%5D=highlevel&amp;focus%5B%5D=textedly&amp;focus%5B%5D=klaviyo)


## How Many SMS Marketing Software Products Does G2 Track?
**Total Products under this Category:** 525

### Category Stats (Jul 2026)
- **Average Rating**: 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: TxtCart (+6.65%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month
*Last updated: July 21, 2026*


## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,100+ Authentic Reviews
- 525+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


---

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Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick &amp; insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email &amp; SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization &amp; targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/



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---


## SMS Marketing Software Features & Capabilities

### What are the Best SMS Marketing Software with Text-to-Landline?
Text enables landline phones so users can receive text messages sent to an existing business number

**Top-rated SMS Marketing Software for Text-to-Landline:**
- [Birdeye](https://www.g2.com/products/birdeye/reviews)
- [SlickText](https://www.g2.com/products/slicktext/reviews)
- [Podium](https://www.g2.com/products/podium/reviews)
[Explore SMS Marketing Software with Text-to-Landline](https://www.g2.com/categories/sms-marketing/f/text-to-landline)

### What are the Best SMS Marketing Software with Personalization?
Offers features for personalizing text messages based on customer information or past behavior

**Top-rated SMS Marketing Software for Personalization:**
- [Attentive](https://www.g2.com/products/attentive/reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews)
[Explore SMS Marketing Software with Personalization](https://www.g2.com/categories/sms-marketing/f/personalization)

### What are the Best SMS Marketing Software with White Label?
Offers a white labeling service for agencies or resellers to customize platform branding

**Top-rated SMS Marketing Software for White Label:**
- [Insider One](https://www.g2.com/products/insider-one/reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews)
- [SlickText](https://www.g2.com/products/slicktext/reviews)
[Explore SMS Marketing Software with White Label](https://www.g2.com/categories/sms-marketing/f/white-label)

### What are the Best SMS Marketing Software with Short Codes?
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns

**Top-rated SMS Marketing Software for Short Codes:**
- [Attentive](https://www.g2.com/products/attentive/reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews)
[Explore SMS Marketing Software with Short Codes](https://www.g2.com/categories/sms-marketing/f/short-codes)

### What are the Best SMS Marketing Software with Transactional SMS?
Allows users to establish automated workflows and triggers to deliver transactional text messages

**Top-rated SMS Marketing Software for Transactional SMS:**
- [Attentive](https://www.g2.com/products/attentive/reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews)
- [SlickText](https://www.g2.com/products/slicktext/reviews)
[Explore SMS Marketing Software with Transactional SMS](https://www.g2.com/categories/sms-marketing/f/transactional-sms)


## What Are the Top-Rated SMS Marketing Software Products in 2026?
### 1. [CellCast](https://www.g2.com/products/cellcast/reviews)
Cellcast Group Plc is a leading provider of participatory television programming and interactive telephony technology for the fast-growing cross-platform digital entertainment sector. Our services enable broadcasters, content developers and mobile network operators to profit from the accelerating grown and economic necessity of interactive and transactional television programming.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate CellCast?**

- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind CellCast?**

- **Seller:** [CellCast](https://www.g2.com/sellers/cellcast)
- **Year Founded:** 2003
- **HQ Location:** United Kingdom of Great Britain
- **LinkedIn® Page:** https://www.linkedin.com/company/48703 (158 employees on LinkedIn®)
- **Ownership:** AIM: CLTV

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are CellCast's Pros and Cons?

**Pros:**

- API Quality (1 reviews)
- Ease of Use (1 reviews)
- Pricing (1 reviews)



### What Do G2 Reviewers Say About CellCast?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **API quality** of CellCast, enjoying extensive customization options and competitive pricing.
- Users love the **ease of use** of CellCast, making it simple to navigate and integrate seamlessly.
- Users value the **competitive pricing** of CellCast, enhancing accessibility for diverse business needs.


#### What Are Recent G2 Reviews of CellCast?

**"[The best SMS marketing platform around](https://www.g2.com/survey_responses/cellcast-review-10440080)"**

**Rating:** 5.0/5.0 stars
*— Brendan Dan P.*

[Read full review](https://www.g2.com/survey_responses/cellcast-review-10440080)

---



### 2. [CheapestTexting](https://www.g2.com/products/cheapesttexting/reviews)
CheapestTexting is a marketing messaging platform. It allows users to receive free incoming text messages and send cheap outgoing text messages to users.


**Average Rating:** 3.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate CheapestTexting?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Reporting:** 6.7/10 (Category avg: 8.4/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind CheapestTexting?**

- **Seller:** [CheapestTexting](https://www.g2.com/sellers/cheapesttexting)
- **Year Founded:** 2007
- **HQ Location:** N/A
- **Twitter:** @cheapesttexting (50 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/cheapesttexting (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market




#### What Are G2 Users Discussing About CheapestTexting?

- [What is CheapestTexting used for?](https://www.g2.com/discussions/what-is-cheapesttexting-used-for)

### 3. [Closum](https://www.g2.com/products/closum/reviews)
Plataforma de Marketing e Comunicações Digitais. Ajudamos a comunicar com a sua audiência de forma segmentada e personalizada — em escala. Capte novos contactos através de Landing Pages e Pop-ups com formulários personalizáveis, e promova o seu negócio através de Newsletters ou Campanhas em massa de SMS.


**Average Rating:** 4.8/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Closum?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind Closum?**

- **Seller:** [Closum](https://www.g2.com/sellers/closum)
- **Year Founded:** 2016
- **HQ Location:** Vila Nova de Famalicão, PT
- **LinkedIn® Page:** https://www.linkedin.com/company/closum (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Closum?

**"[Closum Review](https://www.g2.com/survey_responses/closum-review-8163818)"**

**Rating:** 4.5/5.0 stars
*— Nambaru M.*

[Read full review](https://www.g2.com/survey_responses/closum-review-8163818)

---

**"[Honest review Of Closum](https://www.g2.com/survey_responses/closum-review-8164418)"**

**Rating:** 5.0/5.0 stars
*— Ajay S.*

[Read full review](https://www.g2.com/survey_responses/closum-review-8164418)

---



### 4. [CodeBroker](https://www.g2.com/products/codebroker/reviews)
CodeBroker Text Message Marketing Software is an enterprise solution that combines advanced features with ease-of-use. Since 2008, CodeBroker has delivered more than 3 billion promotion text messages for the biggest names in retail. CodeBroker Text Message Marketing Software includes the innovative SmartJoin, for building SMS marketing lists that capture full or partial CRM records, for higher-quality SMS lists. The CodeBroker solution is part of CodeBroker’s Offer Marketing Platform, a suite of applications that includes solutions for single-use coupons and a digital offer wallet. Learn more at www.codebroker.com or contact us at info@codebroker.com or call 800-928-7315.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind CodeBroker?**

- **Seller:** [CodeBroker](https://www.g2.com/sellers/codebroker)
- **Year Founded:** 2008
- **HQ Location:** Belmont, US
- **LinkedIn® Page:** https://www.linkedin.com/company/codebroker/ (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of CodeBroker?

**"[CodeBroker Text Message Marketing Software](https://www.g2.com/survey_responses/codebroker-review-4107645)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/codebroker-review-4107645)

---


#### What Are G2 Users Discussing About CodeBroker?

- [What is CodeBroker used for?](https://www.g2.com/discussions/what-is-codebroker-used-for)

### 5. [Direct SMS](https://www.g2.com/products/direct-sms/reviews)
Direct SMS is an SMS API &amp; SMS Software provider specializing in SMS services in Australia.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Direct SMS?**

- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Direct SMS?**

- **Seller:** [Directsms](https://www.g2.com/sellers/directsms)
- **Year Founded:** 2001
- **HQ Location:** Sydney, AU
- **LinkedIn® Page:** http://www.linkedin.com/company/directsms-pty-ltd (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Direct SMS?

**"[Direct SMS Highly Reliable.](https://www.g2.com/survey_responses/direct-sms-review-5148293)"**

**Rating:** 5.0/5.0 stars
*— Harun M.*

[Read full review](https://www.g2.com/survey_responses/direct-sms-review-5148293)

---


#### What Are G2 Users Discussing About Direct SMS?

- [What is Direct SMS used for?](https://www.g2.com/discussions/what-is-direct-sms-used-for)

### 6. [East Smart Texting](https://www.g2.com/products/east-smart-texting/reviews)
Easy Smart Texting provides Text Message Marketing, SMS, and MMS Solutions that are Simple, Affordable &amp; Effective for just about every business type with live 1-on-1 personal support.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind East Smart Texting?**

- **Seller:** [Easy Smart Texting](https://www.g2.com/sellers/easy-smart-texting)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business





### 7. [emBlue](https://www.g2.com/products/emblue/reviews)
All Your Channels In One Location Manage conversations with your customers through Email, SMS, Push Notifications, Pop-Ups Banners, and Net Promoter Score. Design, implement and measure without leaving the platform


**Average Rating:** 4.7/5.0
**Total Reviews:** 11
**How Do G2 Users Rate emBlue?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

**Who Is the Company Behind emBlue?**

- **Seller:** [emBlue](https://www.g2.com/sellers/emblue)
- **Year Founded:** 1998
- **HQ Location:** Denver, US
- **Twitter:** @emBlueLatam (2,663 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/zenman-productions (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 45% Small-Business, 27% Mid-Market



#### What Are Recent G2 Reviews of emBlue?

**"[Great costumer service!](https://www.g2.com/survey_responses/emblue-review-8518604)"**

**Rating:** 5.0/5.0 stars
*— Cristina V.*

[Read full review](https://www.g2.com/survey_responses/emblue-review-8518604)

---

**"[Affordable Marketing Automation platform](https://www.g2.com/survey_responses/emblue-review-7287072)"**

**Rating:** 4.5/5.0 stars
*— Rooney L.*

[Read full review](https://www.g2.com/survey_responses/emblue-review-7287072)

---


#### What Are G2 Users Discussing About emBlue?

- [What is emBlue used for?](https://www.g2.com/discussions/what-is-emblue-used-for)

### 8. [Engage by Cell](https://www.g2.com/products/engage-by-cell/reviews)
Engage by Cell’s unique platform combines the instant communication of text messaging with the flexibility of mobile web app development. Our clients are diverse: cultural venues engaging visitors with a smartphone tour, workforce development agencies reaching out to job seekers, managers sharing training content, HR professionals distributing benefit information, and nonprofits collecting donations via text message. New use cases are born every day.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Engage by Cell?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Engage by Cell?**

- **Seller:** [Engage by Cell](https://www.g2.com/sellers/engage-by-cell)
- **Year Founded:** 2006
- **HQ Location:** San Francisco, CA
- **Twitter:** @engagebycell (206 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12904313/

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Engage by Cell?

**"[amazing customer service and support](https://www.g2.com/survey_responses/engage-by-cell-review-8506284)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/engage-by-cell-review-8506284)

---



### 9. [ExpertTexting](https://www.g2.com/products/experttexting/reviews)
ExpertTexting aims to offer businesses a cost-effective channel that can bring communication easy with their customers.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind ExpertTexting?**

- **Seller:** [ExpertTexting](https://www.g2.com/sellers/experttexting)
- **Year Founded:** 2013
- **HQ Location:** Milton, US
- **Twitter:** @Experttexting (104 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/experttexting (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About ExpertTexting?

- [What is ExpertTexting used for?](https://www.g2.com/discussions/what-is-experttexting-used-for)

### 10. [FireText](https://www.g2.com/products/firetext/reviews)
FireText make SMS marketing easy and accessible for every business.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind FireText?**

- **Seller:** [FireText](https://www.g2.com/sellers/firetext)
- **Year Founded:** 2007
- **HQ Location:** Penryn, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/firetext-communications-ltd (11 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of FireText?

**"[Great SMS Supplier](https://www.g2.com/survey_responses/firetext-review-6811396)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Staffing and Recruiting*

[Read full review](https://www.g2.com/survey_responses/firetext-review-6811396)

---



### 11. [Flashy](https://www.g2.com/products/flashy/reviews)
Makes it simple to create stunning emails in just a few clicks. All your contacts are broken up into more manageable lists and segments, and you can check your performance at-a-glance to see if anything needs to be tweaked further to get the best results


**Average Rating:** 3.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind Flashy?**

- **Seller:** [Flashy](https://www.g2.com/sellers/flashy)
- **Year Founded:** 2018
- **HQ Location:** Central, IL
- **Twitter:** @flashyapp_com (6 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/flashy (49 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Enterprise, 50% Small-Business




#### What Are G2 Users Discussing About Flashy?

- [What is Flashy used for?](https://www.g2.com/discussions/what-is-flashy-used-for)

### 12. [FMG Suite](https://www.g2.com/products/fmg-suite/reviews)
FMG is an all-in-one marketing platform that assists financial advisors and insurance agents in attracting new leads, staying connected with clients, and growing their businesses. Consistently rated first in market share and customer satisfaction from 2019 to 2024 in the T3 Software Survey Report, FMG helps its customers develop comprehensive marketing strategies and automate their most effective marketing tactics. Whether you’re a financial professional, RIA, or large enterprise, we provide marketing solutions that boost performance, save you time, and deliver measurable results—empowering you with the right tools to grow and thrive.


**Average Rating:** 3.6/5.0
**Total Reviews:** 21
**How Do G2 Users Rate FMG Suite?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

**Who Is the Company Behind FMG Suite?**

- **Seller:** [FMG Suite](https://www.g2.com/sellers/fmg-suite-d06f981f-5c02-4f78-ae8d-5fdd0a92f27f)
- **Year Founded:** 2011
- **HQ Location:** San Diego, CA
- **Twitter:** @FMGSuite (4,504 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fmg-suite/ (676 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Financial Services
- **Company Size:** 73% Small-Business, 14% Mid-Market


#### What Are FMG Suite's Pros and Cons?

**Pros:**

- Ease of Use (3 reviews)
- Email Marketing (3 reviews)
- Easy Creation (2 reviews)
- Time Efficiency (2 reviews)
- Time-Saving (2 reviews)

**Cons:**

- Limited Customization (3 reviews)
- Layout Issues (2 reviews)
- Limited Features (2 reviews)
- Limited Templates (2 reviews)
- Not Intuitive (2 reviews)


### What Do G2 Reviewers Say About FMG Suite?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise FMG Suite for its **intuitive user experience** , making marketing effortless for financial advisors without requiring expertise.
- Users praise FMG Suite for its **ease of use in email marketing** , streamlining campaigns with ready-made content and automation.
- Users love the **easy creation** features of FMG Suite, allowing effortless marketing with ready-made websites and content.
- Users value the **time efficiency** of FMG Suite, as it simplifies marketing and compliance for financial advisors.
- Users value the **time-saving features** of FMG Suite, streamlining compliance and marketing for effortless client engagement.

**Cons:**

- Users find **limited customization** options in FMG Suite, making it hard to create a unique brand identity.
- Users notice **layout issues** in FMG Suite, finding designs too rigid and lacking in customization options.
- Users find FMG Suite&#39;s **limited features** restrictive, lacking customization and deep analytics for larger industries.
- Users note the **limited templates** in FMG Suite, hindering unique branding and customization flexibility.
- Users find FMG Suite **not intuitive** , making navigation and customization challenging for an optimal experience.

#### What Are Recent G2 Reviews of FMG Suite?

**"[Unified Marketing Platform with Seamless CRM Integration](https://www.g2.com/survey_responses/fmg-suite-review-12772573)"**

**Rating:** 4.5/5.0 stars
*— Vidur S.*

[Read full review](https://www.g2.com/survey_responses/fmg-suite-review-12772573)

---

**"[Essential Compliance and Marketing Automation for Financial Advisors](https://www.g2.com/survey_responses/fmg-suite-review-12449696)"**

**Rating:** 4.0/5.0 stars
*— Vranicar E.*

[Read full review](https://www.g2.com/survey_responses/fmg-suite-review-12449696)

---


#### What Are G2 Users Discussing About FMG Suite?

- [What is FMG Suite used for?](https://www.g2.com/discussions/what-is-fmg-suite-used-for)

### 13. [Forward](https://www.g2.com/products/tryforward-forward/reviews)
Forward is a marketing intelligence platform built specifically for Shopify brands. Merchants can engage with their shoppers and drive revenue across multiple channels like email, SMS, and WhatsApp. Stores can use customer data to create granular segments and execute multi-channel campaigns. Stores can also build automated flows to send contextually relevant communication like welcome emails, abandoned carts, etc.


**Average Rating:** 4.4/5.0
**Total Reviews:** 5
**How Do G2 Users Rate Forward?**

- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind Forward?**

- **Seller:** [Tryforward](https://www.g2.com/sellers/tryforward)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 80% Small-Business, 20% Enterprise



#### What Are Recent G2 Reviews of Forward?

**"[Useful tool for easy insights](https://www.g2.com/survey_responses/forward-review-8180187)"**

**Rating:** 4.0/5.0 stars
*— Kumar S.*

[Read full review](https://www.g2.com/survey_responses/forward-review-8180187)

---

**"[Good app for the finalization of contracts.](https://www.g2.com/survey_responses/forward-review-9648784)"**

**Rating:** 5.0/5.0 stars
*— Ramon Eduardo P.*

[Read full review](https://www.g2.com/survey_responses/forward-review-9648784)

---



### 14. [Freshmarketer](https://www.g2.com/products/freshworks-freshmarketer/reviews)
Freshmarketer helps marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. Get insights into your audience’s behavior and engagement to create unique buyer experiences. You can automate conversations with website visitors using AI chatbots, segment contacts into lists, create targeted personalized email campaigns using journeys, and nurture customers to keep coming back. With powerful campaigns analytics in Freshmarketer, you gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams. Also, the self-serve landing page builder and native CRO help to accelerate lead generation and conversion. If you need to build a better partnership between marketing and sales, Freshsales Suite provides an all-in-one solution. It brings sales force automation, marketing automation, chat, and telephony together so that you can organize customer information and engagement in one central location. Marketing teams better understand who they are marketing to, and sales teams know who they’re selling to.


**Average Rating:** 4.1/5.0
**Total Reviews:** 17
**How Do G2 Users Rate Freshmarketer?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Freshmarketer?**

- **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks)
- **Year Founded:** 2010
- **HQ Location:** San Mateo, CA
- **Twitter:** @FreshworksInc (19,020 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/freshworks-inc/ (7,505 employees on LinkedIn®)
- **Ownership:** NASDAQ: FRSH

**Who Uses This Product?**
- **Company Size:** 47% Small-Business, 35% Mid-Market


#### What Are Freshmarketer's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Automation Efficiency (1 reviews)
- CRM Features (1 reviews)
- CRM Integration (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Inadequate Reporting (1 reviews)
- Limited Features (1 reviews)
- Limited Reporting (1 reviews)
- Poor Reporting (1 reviews)
- Reporting Issues (1 reviews)


### What Do G2 Reviewers Say About Freshmarketer?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **intuitive visual journey builder** that enhances alignment between marketing and sales teams through CRM integration.
- Users value the **automation efficiency** of Freshmarketer, enhancing collaboration between sales and marketing through CRM integration.
- Users appreciate the **intuitive visual journey builder** that connects marketing campaigns with CRM data, enhancing team alignment.
- Users value the **CRM integration** in Freshmarketer, facilitating better alignment between sales and marketing teams.
- Users find the **ease of use** of Freshmarketer&#39;s visual journey builder enhances collaboration between sales and marketing teams.

**Cons:**

- Users find the **analytics and reporting features limited** in Freshmarketer, especially when compared to more advanced platforms.
- Users find the **analytics and reporting features limited** , especially when compared to more established platforms.
- Users find Freshmarketer’s **analytics and reporting features limited** compared to more advanced platforms, impacting their overall experience.
- Users find the **analytics and reporting features limited** in Freshmarketer compared to more established platforms.
- Users find the **analytics and reporting features** of Freshmarketer somewhat limited compared to more established platforms.

#### What Are Recent G2 Reviews of Freshmarketer?

**"[Freshmarketer Review](https://www.g2.com/survey_responses/freshmarketer-review-8519888)"**

**Rating:** 4.0/5.0 stars
*— Rumshaa Y.*

[Read full review](https://www.g2.com/survey_responses/freshmarketer-review-8519888)

---

**"[Smart, Efficient, and Budget-friendly CRM system](https://www.g2.com/survey_responses/freshmarketer-review-9941094)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Cosmetics*

[Read full review](https://www.g2.com/survey_responses/freshmarketer-review-9941094)

---



### 15. [GirikSMS](https://www.g2.com/products/giriksms/reviews)
Girik SMS is an AI-powered messaging solution designed to enhance business communication by streamlining SMS, WhatsApp, Webchat, and social media platforms like Facebook Messenger directly within Salesforce. It enables businesses to automate key workflows such as appointment reminders, payment notifications, and lead follow-ups, driving efficiency and improving customer engagement. With advanced features like cross-object templates, multi-child record messaging, and automated task creation, Girik SMS helps organizations optimize their communication strategies. Focused on data security and compliance, it ensures encrypted messaging and secure data management, making it a trusted solution for businesses looking to scale communication while safeguarding customer information.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate GirikSMS?**

- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind GirikSMS?**

- **Seller:** [Girikon](https://www.g2.com/sellers/girikon)
- **Year Founded:** 2013
- **HQ Location:** Phoenix, Arizona, United States
- **Twitter:** @GirikonLLC (1 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/girikon/ (314 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are GirikSMS's Pros and Cons?

**Pros:**

- CRM Integration (1 reviews)
- Customer Support (1 reviews)
- Easy Implementation (1 reviews)
- Easy Integration (1 reviews)
- Helpful (1 reviews)



### What Do G2 Reviewers Say About GirikSMS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **seamless CRM integration** of GirikSMS, enhancing their Salesforce experience significantly.
- Users commend the **outstanding customer support** of GirikSMS, enhancing their experience with the application.
- Users find **easy implementation** of GirikSMS beneficial for seamless integration with Salesforce and overall efficiency.
- Users find GirikSMS offers **easy integration** with Salesforce, enhancing their overall experience with minimal setup effort.
- Users highlight the **outstanding support services** of GirikSMS, making integration with Salesforce seamless and efficient.


#### What Are Recent G2 Reviews of GirikSMS?

**"[Girik SMS- Leader in SMS Messaging Space](https://www.g2.com/survey_responses/giriksms-review-10560228)"**

**Rating:** 5.0/5.0 stars
*— Sonali  A.*

[Read full review](https://www.g2.com/survey_responses/giriksms-review-10560228)

---



### 16. [httpSMS](https://www.g2.com/products/httpsms/reviews)
Convert your Android phone into an SMS gateway. httpSMS is an open-source application that allows you to use your Android phone to send and receive SMS messages using a simple HTTP API.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate httpSMS?**

- **Reporting:** 0.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind httpSMS?**

- **Seller:** [Ndole Studio](https://www.g2.com/sellers/ndole-studio)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of httpSMS?

**"[Turning my phone into a free sms gateway!](https://www.g2.com/survey_responses/httpsms-review-8589834)"**

**Rating:** 4.5/5.0 stars
*— Joysankar M.*

[Read full review](https://www.g2.com/survey_responses/httpsms-review-8589834)

---



### 17. [Incomaker](https://www.g2.com/products/incomaker/reviews)
Incomaker is an intelligent, automated marketing tool. It&#39;s also your one stop for all of your digital marketing. Email, SMS, analytics, CRM, you name it. Incomaker is designed to save you time and money by giving you everything you need on one platform.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Incomaker?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

**Who Is the Company Behind Incomaker?**

- **Seller:** [Incomaker](https://www.g2.com/sellers/incomaker)
- **Year Founded:** 2015
- **HQ Location:** Roztoky, CZ
- **Twitter:** @myIncomaker (218 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/incomaker (14 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Enterprise, 50% Small-Business



#### What Are Recent G2 Reviews of Incomaker?

**"[Best automation tool for social media, mailing, SMS.](https://www.g2.com/survey_responses/incomaker-review-936556)"**

**Rating:** 5.0/5.0 stars
*— Jiří S.*

[Read full review](https://www.g2.com/survey_responses/incomaker-review-936556)

---

**"[Best marketing AI tool](https://www.g2.com/survey_responses/incomaker-review-8368183)"**

**Rating:** 5.0/5.0 stars
*— MANOJ S.*

[Read full review](https://www.g2.com/survey_responses/incomaker-review-8368183)

---


#### What Are G2 Users Discussing About Incomaker?

- [What is Incomaker used for?](https://www.g2.com/discussions/what-is-incomaker-used-for)

### 18. [inTouch](https://www.g2.com/products/rdcom-intouch/reviews)
inTouch is a multichannel messaging platform designed to manage SMS, Email and RCS communications from a single environment. The platform enables businesses, agencies and resellers to create personalised campaigns, segment audiences, run A/B tests and track performance in real time. inTouch supports both marketing and transactional use cases, including automated workflows, subscription and opt-in management, secure OTP delivery and advanced reporting. Thanks to its multilevel account structure, agencies can create and manage multiple client accounts, each with dedicated users, permissions and analytics, all controlled from one master dashboard. Available via web interface and APIs, inTouch can be easily integrated into existing systems and workflows (including Salesforce and Zapier).


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate inTouch?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind inTouch?**

- **Seller:** [rdcom](https://www.g2.com/sellers/rdcom)
- **Year Founded:** 2000
- **HQ Location:** Verona, Italy
- **LinkedIn® Page:** https://www.linkedin.com/company/r&amp;d-communication/

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are inTouch's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Ease of Use (1 reviews)
- Email Marketing (1 reviews)
- Simple (1 reviews)



### What Do G2 Reviewers Say About inTouch?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **automation features** of inTouch, enhancing efficiency with scheduled and automatic messaging capabilities.
- Users find inTouch to be **simple to use** , enabling easy SMS and email communication with automation features.
- Users appreciate the **ease of use** in inTouch for efficient email marketing and automated communications.
- Users find inTouch to be **simple and powerful** , effectively handling SMS and emails with automated features.


#### What Are Recent G2 Reviews of inTouch?

**"[complete, functional and powerful](https://www.g2.com/survey_responses/intouch-review-12189402)"**

**Rating:** 4.5/5.0 stars
*— mauro s.*

[Read full review](https://www.g2.com/survey_responses/intouch-review-12189402)

---



### 19. [Ivy &amp; Ocelot](https://www.g2.com/products/ivy-ocelot/reviews)
Ivy &amp; Ocelot from Gravyty is an AI-powered student engagement platform that helps higher education institutions deliver personalized, proactive, and compliant student support -- across every stage of the student lifecycle. It unifies decades of proven AI innovation from Ivy.ai and Ocelot into a single unified platform that connects students, staff, and systems in one seamless experience. The Ivy &amp; Ocelot unified platform enables colleges and universities to engage students through their preferred channels -- chat, SMS, WhatsApp, voice, email, and social media -- while maintaining institutional compliance and accessibility standards. The platform combines generative, retrieval and human-centered AI to deliver accurate, multilingual, and context-aware responses in real-time. Institutions such as Purdue University Northwest and Penn State University have achieved measurable results -- reducing call volume by up to 87%, increasing student satisfaction to 99%, and generating more than $3M in tuition-related ROI through improved enrollment and retention outcomes. Key capabilities include: - 24/7, multilingual AI support across web, chat, SMS, WhatsApp, telephony, and email - 30+ pre-built integrations with leading SIS, CRM, LMS, and IT systems (e.g., Banner, Salesforce, Canvas) - Institution-specific content auto-updated daily - Source-traceable, compliant responses (FERPA, SOC2, HIPAA, GDPR) - Analytics and engagement dashboards to identify gaps and patterns - Configurable virtual and live assistants for departmental workflows - Dedicated onboarding, training, and client success support Built specifically for higher education institutions, Ivy &amp; Ocelot from Gravyty transforms how colleges and universities communicate, engage, and retain students -- creating connected, scalable experiences that meet modern student expectations.


**Average Rating:** 4.3/5.0
**Total Reviews:** 47
**How Do G2 Users Rate Ivy &amp; Ocelot?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 3.3/10 (Category avg: 8.4/10)
- **API Integration:** 0.0/10 (Category avg: 8.5/10)
- **Automation:** 0.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Ivy &amp; Ocelot?**

- **Seller:** [Gravyty](https://www.g2.com/sellers/gravyty)
- **Company Website:** https://www.gravyty.com/
- **HQ Location:** London, England
- **LinkedIn® Page:** https://www.linkedin.com/company/gravytyco/ (243 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Higher Education, Education Management
- **Company Size:** 38% Mid-Market, 35% Enterprise


#### What Are Ivy &amp; Ocelot's Pros and Cons?

**Pros:**

- Ease of Use (27 reviews)
- Customer Support (21 reviews)
- Helpful (15 reviews)
- Features (7 reviews)
- Easy Implementation (6 reviews)

**Cons:**

- AI Limitations (10 reviews)
- Learning Curve (8 reviews)
- Bot Functionality (7 reviews)
- Chat Issues (4 reviews)
- Difficult Learning (4 reviews)


### What Do G2 Reviewers Say About Ivy &amp; Ocelot?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Ivy &amp; Ocelot, allowing for seamless real-time changes and enhanced productivity.
- Users praise the **amazing customer support** from Ivy &amp; Ocelot, highlighting their prompt and helpful team.
- Users value the **responsive support** from Ivy &amp; Ocelot, appreciating its ability to handle high volumes of inquiries efficiently.
- Users appreciate the **exceptional support and resources** from Ivy &amp; Ocelot, enhancing their experience and effectiveness.
- Users highlight the **easy implementation** of Ivy &amp; Ocelot, praising the responsive support team for a seamless experience.

**Cons:**

- Users experience **inconsistent responses** from Ivy &amp; Ocelot, which can hinder effective communication and clarity.
- Users find the **learning curve steep** due to complex back-end interface and limited user-friendliness for non-tech members.
- Users note that **bot functionality needs improvement** due to inefficient messaging and unreliable responses during interactions.
- Users experience **chat issues** due to inaccurate bot responses, impacting the overall effectiveness and user satisfaction.
- Users find the **difficult learning curve** challenging, often requiring extensive training to fully utilize Ivy &amp; Ocelot&#39;s features.

#### What Are Recent G2 Reviews of Ivy &amp; Ocelot?

**"[Easy-to-Use Chatbot That Reduces Volume](https://www.g2.com/survey_responses/ivy-ocelot-review-12207449)"**

**Rating:** 5.0/5.0 stars
*— Tara L.*

[Read full review](https://www.g2.com/survey_responses/ivy-ocelot-review-12207449)

---

**"[User-Friendly Setup and Curated Knowledge That Power Great Bot Conversations](https://www.g2.com/survey_responses/ivy-ocelot-review-12345437)"**

**Rating:** 4.0/5.0 stars
*— Ray K.*

[Read full review](https://www.g2.com/survey_responses/ivy-ocelot-review-12345437)

---



### 20. [LabsMobile](https://www.g2.com/products/labsmobile/reviews)
LabsMobile is a professional SMS communication platform with over 15 years of experience, exclusively dedicated to the SMS channel. The company has earned a reputation as a trusted expert in mobile messaging, helping thousands of businesses, developers, and institutions send effective and reliable SMS campaigns for marketing, alerts, two-factor authentication, and transactional messages. LabsMobile’s infrastructure is built for speed, scalability, and reliability. Its direct connections and local routing agreements with mobile operators ensure maximum deliverability, low latency, and full compliance with local telecommunications standards. Messages are delivered instantly and with high accuracy—something critical for time-sensitive alerts or verification codes. The platform is especially strong in Europe (notably Spain, Portugal, and Italy) and throughout Latin America, including Mexico, Colombia, Peru, Chile, and more, thanks to region-specific infrastructure and local expertise. A key differentiator of LabsMobile is its outstanding customer support, adapted to businesses of all sizes. For large accounts and enterprise clients, LabsMobile offers a Premium Support service, which includes a dedicated Account Manager with direct contact via email or phone. This ensures personalized assistance, strategic advice, and faster resolution of technical or operational needs. LabsMobile also provides a cost-effective and transparent pricing model, with no monthly fees, no setup costs, and SMS credits that never expire. Volume-based pricing allows businesses to scale affordably. The platform can be used via a user-friendly web interface or a powerful API, giving full access to tools such as real-time delivery tracking, detailed campaign analytics, and message customization. Reliability is at the core of LabsMobile’s value proposition. Its robust delivery infrastructure, local routing, and constant monitoring guarantee message success and platform uptime, making it ideal for mission-critical communications. Whether for a startup looking to validate phone numbers or a multinational managing high-volume campaigns, LabsMobile offers the tools, infrastructure, and expertise to deliver SMS communication that works—consistently and efficiently. With over 15 years in the industry, global reach, and a team committed to innovation and client success, LabsMobile is one of the most reliable and specialized SMS providers available today.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate LabsMobile?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind LabsMobile?**

- **Seller:** [LabsMobile](https://www.g2.com/sellers/labsmobile)
- **Year Founded:** 2009
- **HQ Location:** Barcelona, ES
- **LinkedIn® Page:** https://www.linkedin.com/company/labsmobile (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of LabsMobile?

**"[Intuitive and easy-to-use bulk SMS sending platform](https://www.g2.com/survey_responses/labsmobile-review-10997196)"**

**Rating:** 5.0/5.0 stars
*— Marta S.*

[Read full review](https://www.g2.com/survey_responses/labsmobile-review-10997196)

---



### 21. [Magnews](https://www.g2.com/products/magnews/reviews)
Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams to work together to acquire, convert, grow, engage and reactivate Customers and incrementing their value for the Brand.


**Average Rating:** 4.7/5.0
**Total Reviews:** 17
**How Do G2 Users Rate Magnews?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

**Who Is the Company Behind Magnews?**

- **Seller:** [MagNews](https://www.g2.com/sellers/magnews)
- **Year Founded:** 2000
- **HQ Location:** Faenza, Milano, Parigi, IT
- **LinkedIn® Page:** https://www.linkedin.com/showcase/magnews/ (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 59% Small-Business, 35% Mid-Market


#### What Are Magnews's Pros and Cons?

**Pros:**

- Analytics (1 reviews)
- Analytics Tools (1 reviews)
- Data Analytics (1 reviews)
- Data Management (1 reviews)
- Detailed Analysis (1 reviews)

**Cons:**

- Bug Issues (1 reviews)


### What Do G2 Reviewers Say About Magnews?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **reliable data analysis** of Magnews, finding it easy to use and always up to date.
- Users find the **analytics tools** easy to use, reliable, and consistently updated for effective data analysis.
- Users praise Magnews for its **reliable data analytics** , noting ease of use and consistent updates enhance performance.
- Users praise the **reliability and ease of use** in Magnews for data management and analysis.
- Users value the **reliable delivery and data analysis** of Magnews, praising its ease of use and consistent updates.

**Cons:**

- Users report a **tiny bug with the customised cancellation link** that affects usability but is not a major concern.

#### What Are Recent G2 Reviews of Magnews?

**"[A versatile and efficient platform for marketing needs](https://www.g2.com/survey_responses/magnews-review-7192689)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Philanthropy*

[Read full review](https://www.g2.com/survey_responses/magnews-review-7192689)

---

**"[A platform forever](https://www.g2.com/survey_responses/magnews-review-10940232)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Publishing*

[Read full review](https://www.g2.com/survey_responses/magnews-review-10940232)

---


#### What Are G2 Users Discussing About Magnews?

- [What is Magnews used for?](https://www.g2.com/discussions/what-is-magnews-used-for)

### 22. [MailUp](https://www.g2.com/products/mailup/reviews)
MailUp is a simple and scalable solution to create, automate and customize Email, SMS, and Messaging Apps marketing campaigns. Trusted by 10,000+ customers worldwide, it offers advanced automation features and best-of-breed technology for your marketing strategies. A complete solution for multichannel marketing needs: newsletters, transactional emails, subscription forms, landing pages, promotions, SMS, Messaging Apps (Facebook Messenger and Telegram), and much more! Try its drag &amp; drop email builder, integrate your marketing stack, create automated multichannel workflows in a matter of seconds and monitor your campaign performances through in-depth reports. Italian by birth, international by vocation. Established in 2003, over the years MailUp has grown to become the market leader in Italy and to operate in over 50 countries, with 5 branches worldwide. Over 10,000 companies across the globe trust MailUp as a strategic partner for their Digital Marketing activities. MailUp offers the best infrastructure and international certifications to ensure maximum deliverability to your messages. Its powerful messaging platform is complemented by a range of tools to help your day-to-day marketing campaigns run smoothly. Its teams at the technology hubs in Cremona (Italy) and Silicon Valley are at the forefront of flexible, scalable, integrated software development.


**Average Rating:** 3.7/5.0
**Total Reviews:** 41
**How Do G2 Users Rate MailUp?**

- **Has the product been a good partner in doing business?:** 6.4/10 (Category avg: 9.1/10)

**Who Is the Company Behind MailUp?**

- **Seller:** [Mailup](https://www.g2.com/sellers/mailup)
- **Year Founded:** 2003
- **HQ Location:** Milan, Italy
- **Twitter:** @MailUp_US (880 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/154096/ (67 employees on LinkedIn®)
- **Ownership:** BIT:MAIL

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 51% Small-Business, 40% Mid-Market



#### What Are Recent G2 Reviews of MailUp?

**"[A really useful digital product for email and sms marketing](https://www.g2.com/survey_responses/mailup-review-5151102)"**

**Rating:** 5.0/5.0 stars
*— Davide F.*

[Read full review](https://www.g2.com/survey_responses/mailup-review-5151102)

---

**"[Good support and tech](https://www.g2.com/survey_responses/mailup-review-6670240)"**

**Rating:** 5.0/5.0 stars
*— Mauricio D.*

[Read full review](https://www.g2.com/survey_responses/mailup-review-6670240)

---


#### What Are G2 Users Discussing About MailUp?

- [What is MailUp used for?](https://www.g2.com/discussions/what-is-mailup-used-for)

### 23. [Markate](https://www.g2.com/products/markate/reviews)
Personalized invoicing, estimates, scheduling, appointment reminders, work orders which can all be emailed on the field


**Average Rating:** 4.8/5.0
**Total Reviews:** 3
**How Do G2 Users Rate Markate?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

**Who Is the Company Behind Markate?**

- **Seller:** [Markate](https://www.g2.com/sellers/markate)
- **Year Founded:** 2015
- **HQ Location:** Scottsdale, US
- **LinkedIn® Page:** https://www.linkedin.com/company/15085839 (42 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are Markate's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Customer Support (1 reviews)
- Easy Communication (1 reviews)
- Email Marketing (1 reviews)
- Real-Time Data (1 reviews)

**Cons:**

- Bugs (1 reviews)
- Connection Issues (1 reviews)
- Connectivity Issues (1 reviews)
- Delays (1 reviews)
- Error Issues (1 reviews)


### What Do G2 Reviewers Say About Markate?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love Markate&#39;s **ease of use** , appreciating its efficient communication and responsive customer support features.
- Users appreciate the **responsive customer support** of Markate, consistently providing timely assistance and communication.
- Users value the **easy communication** features of Markate, enhancing client interaction and support efficiency.
- Users love the **effective communication tools** in Markate, enhancing client interaction and support responsiveness.
- Users love Markate for its **real-time data features** , enhancing communication and customer engagement effectively.

**Cons:**

- Users encounter **bugs** with Markate, particularly with QuickBooks integration and invoice management causing confusion and errors.
- Users often face **connection issues** with QuickBooks, leading to doubled invoices and clients, complicating their workflow.
- Users encounter **connectivity issues** with QuickBooks, causing invoice duplication and complicating their workflow.
- Users experience **delays** due to bugs and invoice issues, but Markate generally resolves problems effectively.
- Users encounter **error issues** like invoice duplication and changes causing complications, but Markate addresses them diligently.

#### What Are Recent G2 Reviews of Markate?

**"[CRM](https://www.g2.com/survey_responses/markate-review-10469638)"**

**Rating:** 5.0/5.0 stars
*— Kevin K.*

[Read full review](https://www.g2.com/survey_responses/markate-review-10469638)

---

**"[Essential Daily Tool with Outstanding Support](https://www.g2.com/survey_responses/markate-review-12084836)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Construction*

[Read full review](https://www.g2.com/survey_responses/markate-review-12084836)

---


#### What Are G2 Users Discussing About Markate?

- [What is Markate used for?](https://www.g2.com/discussions/what-is-markate-used-for)

### 24. [Marketing 160](https://www.g2.com/products/marketing-160/reviews)
The Marketing 160 SMS Text platform allows businesses and organizations to easily send mass SMS/Text messages to your subscribers list from any connected device, create and send mobile coupons to your SMS/Text subscribers, send your subscribers surveys and poll questions, conduct Text to Win contests, send appointment reminders, create QR codes, manage and maintain a digital loyalty and rewards program, access numerous reporting tools, and much more! There are no monthly fees, no setup fees, and no long term commitments. Visit www.Marketing160.com for more information or to get started.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Marketing 160?**

- **Automation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Marketing 160?**

- **Seller:** [Marketing 160](https://www.g2.com/sellers/marketing-160)
- **Year Founded:** 2015
- **HQ Location:** Salt Lake City, US
- **LinkedIn® Page:** http://www.linkedin.com/company/marketing-160 (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Marketing 160?

**"[Highly Recommend Marketing 160](https://www.g2.com/survey_responses/marketing-160-review-4141635)"**

**Rating:** 5.0/5.0 stars
*— tim p.*

[Read full review](https://www.g2.com/survey_responses/marketing-160-review-4141635)

---

**"[A Great Partner!](https://www.g2.com/survey_responses/marketing-160-review-4151839)"**

**Rating:** 5.0/5.0 stars
*— Dave C.*

[Read full review](https://www.g2.com/survey_responses/marketing-160-review-4151839)

---



### 25. [Mobilozophy](https://www.g2.com/products/mobilozophy/reviews)
mzCONNECT is a web-based mobile marketing platform for transmission of text marketing messages, mobile coupons, punch cards, and more.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind Mobilozophy?**

- **Seller:** [Mobilozophy](https://www.g2.com/sellers/mobilozophy)
- **Year Founded:** 2009
- **HQ Location:** New Port Richey, US
- **LinkedIn® Page:** https://www.linkedin.com/company/mobilozophy-llc./ (4 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Mobilozophy?

**"[Mobilozophy Review](https://www.g2.com/survey_responses/mobilozophy-review-4977443)"**

**Rating:** 4.5/5.0 stars
*— Riley W.*

[Read full review](https://www.g2.com/survey_responses/mobilozophy-review-4977443)

---


#### What Are G2 Users Discussing About Mobilozophy?

- [What is Mobilozophy used for?](https://www.g2.com/discussions/what-is-mobilozophy-used-for)


## What Is SMS Marketing Software?

[Marketing Software](https://www.g2.com/categories/marketing)

## What Software Categories Are Similar to SMS Marketing Software?

- [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)
- [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing)
- [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)
- [Push Notification Software](https://www.g2.com/categories/push-notification)
- [Personalization Software](https://www.g2.com/categories/personalization)
- [Email Template Builder Software](https://www.g2.com/categories/email-template-builder)
- [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)


---

## How Do You Choose the Right SMS Marketing Software?

### What You Should Know About SMS Marketing Software

### SMS Marketing Software buying insights at a glance

[SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing))

In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels.

Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models.

Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time.

#### Top 5 FAQs from software buyers:

- What is the best sms marketing software for high-volume campaigns?
- How do sms marketing platforms handle compliance and opt-in management?
- Which sms marketing solutions integrate with CRM and ecommerce tools?
- How quickly can I launch campaigns using sms marketing software?
- What features define the best sms marketing software for personalization?

G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews).

### What are the top-reviewed SMS Marketing Software on G2?

These are 5 of the top-reviewed sms marketing software:

- [**Attentive**](https://www.g2.com/products/attentive/reviews)
- Number of Reviews: 1,275
- Satisfaction: 99
- Market Presence: 95
- G2 Score: 97
- [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews)
- Number of Reviews: 1,298
- Satisfaction: 50
- Market Presence: 94
- G2 Score: 72
- [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews)
- Number of Reviews: 725
- Satisfaction: 77
- Market Presence: 67
- G2 Score: 72
- [**BirdEye**](https://www.g2.com/products/birdeye/reviews)
- Number of Reviews: 3,900
- Satisfaction: 82
- Market Presence: 88
- G2 Score: 85
- [**Podium**](https://www.g2.com/products/podium/reviews)
- Number of Reviews: 2,066
- Satisfaction: 79
- Market Presence: 95
- G2 Score: 87

Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports))

Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports))

G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

### What I Often See in SMS Marketing Software

**Feedback Pros: What Users Consistently Appreciate**

**Easy campaign setup with intuitive dashboards and message scheduling workflows**

- _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don&#39;t get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_

**High message delivery rates with reliable real time customer engagement tracking**

- _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team&#39;s innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_

**Seamless integrations with crm ecommerce platforms streamline marketing automation processes**

- _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_

**Cons: Where Many Platforms Fall Short**

**Limited message customization options restrict advanced segmentation and personalization capabilities**

- _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_

**Pricing structures become expensive quickly with high volume messaging campaigns**

- _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review

**Occasional delays or delivery inconsistencies impact time sensitive campaign performance**

- _“What I haven&#39;t figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_

### My Expert Takeaway on SMS Marketing Software in 2026

What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys.

The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools.

I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking.

The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale.

### SMS Marketing Software FAQs

#### What is the best SMS marketing software for small businesses?

Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored:

- [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features.
- [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability.
- [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams.

#### What is the most reliable SMS marketing platform for retailers?

Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments:

- [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance.
- [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data.
- [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows.

#### What is the best SMS marketing service with automation features?

Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities:

- [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging.
- [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale.
- [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases.

#### What are the benefits of SMS marketing software?

SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates.

#### Which software combines email and SMS marketing?

Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose:

- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data.
- [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM.
- [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows.

### Sources

1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software
2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions).

**Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.)

**Last Updated on:** March 19, 2026



---
## What Are the Most Common Questions About SMS Marketing Software?
*AI-generated · Last updated: June  3, 2026*
### Which SMS marketing service integrates with my CRM
Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows.

- [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations.
- [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels.
- [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts.
- [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools.


### What&#39;s the best service for SMS marketing
Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing.

- [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation.
- [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows.
- [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features.
- [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement.


### Most reliable SMS marketing platform for retailers
Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging.

- [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock.
- [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation.
- [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach.
- [Podium](https://www.g2.com/products/podium) — customer texting and review capture.


### What should buyers look for in sms marketing companies
According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention.


### What features define modern SMS marketing
According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.



