HA
Software Development Manager
Mid-Market (51-1000 emp.)
"Exceptional Customer Engagement Solutions with Outstanding Support"
4.5/5
What do you like best about Unifonic?

I've been using their services for more than 3 years. The platform is great because it brings all communication channels together in one easy-to-use place.

I love how flexible their solutions are, letting us use text, voice, messaging apps, and web channels to reach our customers in their preferred ways. Plus, our account manager "Dima Lutfi" has been fantastic, giving us personalized help and making sure we get the most out of the platform Review collected by and hosted on G2.com.

What do you dislike about Unifonic?

One area that could be improved is the accessibility of invoices. Currently, I can't access my invoices directly through the platform, which adds an extra step to my workflow. Integrating the platform with their ERP system would significantly enhance the user experience by providing seamless access to billing and financial information. Review collected by and hosted on G2.com.

See what 13 reviewers think of Unifonic

4.8 out of 5 · Verified reviews from real users

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