# Best SMS Marketing Software - Page 11

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 526

### Category Stats (Jul 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** TxtCart (+6.65%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month

_Last updated: July 21, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,300+ Authentic Reviews
- 526+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=124128&focus%5B%5D=18815&focus%5B%5D=22329)

Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, HighLevel, Textedly, and Klaviyo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=highlevel&focus%5B%5D=textedly&focus%5B%5D=klaviyo)

**Sponsored**

### Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-29T17%3A25%3A11Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2798&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3Fpage%3D11&secure%5Btoken%5D=b544306eb74f6a5889e79b2218dc6f92f4cdcc3be5a601471700d1a79cf6b02c&secure%5Burl%5D=https%3A%2F%2Fwww.twilio.com%2Fproducts&secure%5Burl_type%5D=paid_promos)

### [Skipio](https://www.g2.com/products/skipio/reviews)

Skipio is a sales engagement solution that helps small, service-based businesses reach out to their leads to get them to do the next thing, whatever that is (usually it’s to get a lead to schedule a consultation that eventually results in selling a service). Using Skipio’s automated messaging tools, you take care of that initial outreach so you're not missing leads. You worry less about the ongoing follow-up because Skipio handles it for you. You automate the communication you know you need to do but still keep open, personable lines of communication. These features help you start conversations even when you're not working: - Webchat (Web2Txt) - Auto-reply - Call forwarding & outbound calling With Skipio your business keeps business communication separate from personal phones and devices and it's in one place. You pick local 10-digit numbers for anyone on your team who is communicating with customers. - You maintain oversight into what people are saying - You keep contact notes with the conversations - You build a Message Library for consistent responses Because open communication happens in the way people prefer (texting), your business builds and maintains customer connections that result in brand loyalty. Use Skipio to automatically: - Request reviews - Gather testimonials - Collect feedback - Do customer appreciation Integrate your CRM and other apps with Skipio to follow up for lead nurturing and customer retention. Popular integrations include: - Zapier - HubSpot - Calendly Take advantage of our team's messaging expertise to improve your outreach and follow-up with templates and 1-on-1 consulting.

**Average Rating:** 4.1/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Skipio?

- **Reporting:** 8.8/10 (Category avg: 8.4/10)
- **API Integration:** 9.4/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Skipio?

- **Seller:** [Skipio](https://www.g2.com/sellers/skipio)
- **Year Founded:** 2016
- **HQ Location:** American Fork, UT
- **Twitter:** @skipioapp  
977 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=692cdc446acbe636368b00af5ba4bfd786701b7761ff5fa93a3b557c3c199071&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fskipio&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Small, 36% Medium

#### What Do G2 Reviewers Say About Skipio?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **support team** in Skipio, enhancing their experience with effective lead nurturing and integrations.
- Users value the **easy integration** of Skipio for effective lead nurturing and excellent messaging support.
- Users appreciate the **easy integrations** of Skipio, enhancing lead nurturing and overall communication effectiveness.
- Users value the **effective messaging style** and strong lead nurturing capabilities provided by Skipio's easy integrations.

##### Cons

- Users believe there are significant opportunities for improvement in the **UI design** of Skipio for better usability.

#### What Are Recent G2 Reviews of Skipio?

**["Smoothly track lead interactions"](https://www.g2.com/survey_responses/skipio-review-10169406)**

**Rating:** 4.5/5.0 stars

_— Deniz B._

[Read full review](https://www.g2.com/survey_responses/skipio-review-10169406)

**["Led to conversion of my cold leads"](https://www.g2.com/survey_responses/skipio-review-10251263)**

**Rating:** 4.5/5.0 stars

_— Mahmic B._

[Read full review](https://www.g2.com/survey_responses/skipio-review-10251263)

#### What Are G2 Users Discussing About Skipio?

- [How do you use Skipio?](https://www.g2.com/discussions/skipio-how-do-you-use-skipio-cc314ce0-5c1a-4de3-b92f-8f221b95b3f2)
- [How do you use Skipio?](https://www.g2.com/discussions/skipio-how-do-you-use-skipio-f5d9d639-e3a6-4276-8073-d31d9a2fa178)
- [How do you use Skipio?](https://www.g2.com/discussions/skipio-how-do-you-use-skipio)
- [How do you use Skipio?](https://www.g2.com/discussions/how-do-you-use-skipio)
- [How much does Skipio cost?](https://www.g2.com/discussions/skipio-how-much-does-skipio-cost)

### [Blackthorn Messaging](https://www.g2.com/products/blackthorn-messaging/reviews)

Blackthorn is redefining engagement with the messaging app designed specifically for Blackthorn users. Whether it’s events communications, sending sales documents, or ensuring your data remains compliant, Blackthorn Messaging is there to help accelerate your organization towards its goals - especially considering mobile open rates are near 98% compared to the 25% average for emails. Meet your customers where they are and accelerate your engagement goals by adding a new communication channel for enhanced customer success.

**Average Rating:** 5.0/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Blackthorn Messaging?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 9.6/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Blackthorn Messaging?

- **Seller:** [Blackthorn.io](https://www.g2.com/sellers/blackthorn-io-216cb09b-35fa-4a30-87c5-50f7880603c6)
- **Year Founded:** 2015
- **HQ Location:** New York
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5ddba32c9fbf690da0d5cfc8a96b5fc8d39439e9c7fa745ea09014289ee0bddb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10847380%2F&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 13% Large

#### What Are Recent G2 Reviews of Blackthorn Messaging?

**["Reliable Messaging with Intuitive Setup and Great Support"](https://www.g2.com/survey_responses/blackthorn-messaging-review-12609995)**

**Rating:** 5.0/5.0 stars

_— Anna M._

[Read full review](https://www.g2.com/survey_responses/blackthorn-messaging-review-12609995)

**["Easy to use"](https://www.g2.com/survey_responses/blackthorn-messaging-review-10072453)**

**Rating:** 5.0/5.0 stars

_— Giorgio M._

[Read full review](https://www.g2.com/survey_responses/blackthorn-messaging-review-10072453)

### [BOGIO](https://www.g2.com/products/bogio/reviews)

Bogio is an SMS Marketing Platform that helps companies reach their customers effectively. The platform focuses on three main functionalities: Segmentation Its segmentation capabilities enable marketers to get better results and develop more relevant messaging. Automation Create automated SMS campaigns based on behaviour and buying habits. Integrations Connect your favourite systems with just a click and use your customer data to create personalized SMS campaigns.

**Average Rating:** 4.9/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate BOGIO?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.1/10 (Category avg: 8.5/10)
- **Automation:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind BOGIO?

- **Seller:** [BOGIO](https://www.g2.com/sellers/bogio)
- **Year Founded:** 2023
- **HQ Location:** Stockholm, Sweden
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f687598d978aa696230181c887d295b083fdee01469d4eec038913f174c7a0b9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbogio-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 25% Medium

#### What Do G2 Reviewers Say About BOGIO?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **fantastic customer support** of BOGIO, consistently responsive and helpful in addressing issues.
- Users enjoy the **ease of use** of BOGIO, noting its intuitive design and simple setup for campaigns.
- Users find **easy creation** of campaigns and customer data uploads incredibly beneficial for their agency needs with BOGIO.
- Users find BOGIO's **easy implementation** crucial for seamless setup of SMS campaigns and effective communication.
- Users find the **easy setup** of BOGIO essential for their SMS campaigns, enhancing overall efficiency and user experience.

##### Cons

- Users find BOGIO to be **quite expensive** , but have no other significant complaints about the product.
- Users feel that **advanced feature improvements** are needed, despite the team's efforts to address feedback effectively.
- Users face **integration issues** , as BOGIO adds complexity depending on their existing tech setup.

#### What Are Recent G2 Reviews of BOGIO?

**["Good system with excellent support"](https://www.g2.com/survey_responses/bogio-review-10524684)**

**Rating:** 5.0/5.0 stars

_— Patryk J._

[Read full review](https://www.g2.com/survey_responses/bogio-review-10524684)

**["Effective and Easy-to-Use SMS Marketing Tool with Excellent Support"](https://www.g2.com/survey_responses/bogio-review-10431659)**

**Rating:** 4.5/5.0 stars

_— Ivo G._

[Read full review](https://www.g2.com/survey_responses/bogio-review-10431659)

### [citygro](https://www.g2.com/products/citygro/reviews)

Unleash the True Power of Retention Marketing with the World's First, Fully Automated and Customizable Platform using RFM Segmentation. With over a decade of expertise, Patch has developed a top-of-the-line customer retention platform that helps Shopify brands increase their customer lifetime value and retain more customers, all in one place. Patch is the world's first retention platform with integrated RFM (Recency, Frequency, Monetary) segmentation. This model automatically segments customers into actionable buckets, including Loyal, At-Risk, and even Lost Customers. It enables you to create personalized, automated customer journeys for each customer to maximize engagement and revenue. Patch makes data-driven decisions possible without the need for data scientists. Furthermore, our full suite of retention tools includes the following: Automated Customer Journeys: Take action based on customer behaviors, whether loyal or at-risk. Email & SMS: Connect with your audience through personalized messaging using Email and SMS blasts. TextChat Widget: The New Era of WebChats. Seamlessly Continue Conversations with Your Customers via Text, Without Losing Conversation History. Loyalty & Rewards: Tailor rewards to fit your specific brand needs and goals, and track success with built-in analytics. Messenger: Text-enable your customer care team for streamlined communication, increased engagement, and more purchases. Review Requests: Boost your brand by social proofing your reputation with our automated review requests. Waivers: Turn your waivers into a marketing channel with the only waiver software with built-in marketing automation. Analytics: Gain actionable insights by segment with Patch's intuitive dashboards, enabling you to quickly understand and act on the data. Referrals: Turn loyal customers into brand ambassadors and reach new ones with referral programs.

**Average Rating:** 4.8/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate citygro?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 9.3/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind citygro?

- **Seller:** [CityGro](https://www.g2.com/sellers/citygro)
- **Year Founded:** 2010
- **HQ Location:** North Salt Lake City, Utah
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=44a9c8276d19397ae149a3cfc4dc007858022c95ce145074ba43f8be9bba9f93&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcitygro&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 30% Medium

#### What Are Recent G2 Reviews of citygro?

**["Everything I could ask for and more"](https://www.g2.com/survey_responses/citygro-review-8134735)**

**Rating:** 5.0/5.0 stars

_— Danielle A._

[Read full review](https://www.g2.com/survey_responses/citygro-review-8134735)

**["My review for Pach Customer Retention product."](https://www.g2.com/survey_responses/citygro-review-9935981)**

**Rating:** 4.5/5.0 stars

_— Atendi M._

[Read full review](https://www.g2.com/survey_responses/citygro-review-9935981)

#### What Are G2 Users Discussing About citygro?

- [What is CityGro used for?](https://www.g2.com/discussions/what-is-citygro-used-for)

### [Deployteq](https://www.g2.com/products/deployteq/reviews)

Deployteq is a marketing automation platform that empowers businesses to create personalised customer journeys. Trusted by brands like Wickes, Virgin Media, and Center Parcs, Deployteq offers: • Unified customer data: Consolidates data from multiple sources via the Data Model. • Cross-channel marketing: Supports email, SMS, mobile apps, social media and more. • Advanced segmentation: Builds real-time, highly personalised customer segments. • Versatile journey builder: Offers freedom and flexibility in designing customer journeys. Leverage real-time, data-driven insights to grow your revenue with Deployteq. Learn more at deployteq.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate Deployteq?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Reporting:** 9.2/10 (Category avg: 8.4/10)
- **API Integration:** 9.2/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Deployteq?

- **Seller:** [Deployteq](https://www.g2.com/sellers/deployteq)
- **Year Founded:** 2000
- **HQ Location:** Huis ter Heide, NL
- **Twitter:** @Deployteq  
198 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e108a9d6fba3e849a9e50fe8b43434e72f6350907d251ab5f44ca31c2096129e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeployteq%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 62% Medium, 21% Small

#### What Do G2 Reviewers Say About Deployteq?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Deployteq, making campaign design and implementation straightforward and efficient.
- Users value the **automation capabilities** of Deployteq, enabling effective marketing campaigns and enhancing customer experiences.
- Users find Deployteq's **email marketing capabilities** essential for automating, personalizing, and analyzing successful campaigns.
- Users value the **ease of use** of Deployteq for effective marketing automation and smooth campaign management.
- Users value the **easy creation** of campaigns and emails with Deployteq, enhancing their marketing automation experience effortlessly.

##### Cons

- Users express dissatisfaction with **poor customer support** , noting a need for more responsiveness and improvement in assistance.
- Users find the **pricing somewhat expensive** , wishing for clearer pricing plans before committing to the service.
- Users face **integration issues** with third-party software, complicating their experience despite responsive customer support.
- Users find the **learning curve steep** , requiring time and IT knowledge to navigate Deployteq's complex features.
- Users feel the lack of **customer data platform features** hinders achieving a comprehensive 360-degree customer view.

#### What Are Recent G2 Reviews of Deployteq?

**["Very good software for email automation"](https://www.g2.com/survey_responses/deployteq-review-10544868)**

**Rating:** 4.0/5.0 stars

_— Prathibha K._

[Read full review](https://www.g2.com/survey_responses/deployteq-review-10544868)

**["Powerful Email Automation and CRM Features for Advanced Campaigns"](https://www.g2.com/survey_responses/deployteq-review-12631565)**

**Rating:** 4.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/deployteq-review-12631565)

#### What Are G2 Users Discussing About Deployteq?

- [What is CanopyDeploy used for?](https://www.g2.com/discussions/what-is-canopydeploy-used-for)

### [Emma](https://www.g2.com/products/emma/reviews)

Emma is a powerful email marketing platform designed to help organizations automate and personalize campaigns while maintaining brand consistency across teams, locations, and departments. Built with an intuitive interface, Emma enables marketers, especially in higher education, nonprofits, franchises, and growing businesses, to create high-impact engagement with minimal effort. Seamlessly integrating with existing tech stacks, Emma ensures every campaign stays consistent, compliant, and on-brand through robust controls, flexible user permissions, and reliable integrations. Backed by over 20 years of combined expertise, the Emma team supports customers at every stage with on-demand training, guided tutorials, and strategic insights—empowering teams to streamline workflows, maximize value, and drive stronger results.

**Average Rating:** 4.0/5.0

**Total Reviews:** 537

#### How Do G2 Users Rate Emma?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.4/10)
- **API Integration:** 8.6/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Emma?

- **Seller:** [Marigold](https://www.g2.com/sellers/marigold-a8361ce6-777b-44ee-9300-b69d5ed350d6)
- **Company Website:** meetmarigold.com
- **Year Founded:** 2017
- **HQ Location:** Nashville, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4ee6a9c638f174c78fb8886eaafd45877449d056d9d49103505a285e407ce9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeet-marigold&secure%5Burl_type%5D=linkedin_company_website)  
979 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Director, Marketing Coordinator
- **Top Industries:** Marketing and Advertising, Higher Education
- **Company Size:** 49% Small, 36% Medium

#### What Do G2 Reviewers Say About Emma?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emma, citing its user-friendly interface and straightforward setup.
- Users appreciate the **easy creation** feature of Emma, enabling effortless professional campaigns for non-experts with intuitive tools.
- Users appreciate the **intuitive design and powerful automation** of Emma, making email marketing campaigns easy and efficient.
- Users appreciate the **intuitive design and robust segmentation tools** of Emma, enabling effortless campaign creation and delivery.
- Users appreciate the **simple operation** of Emma, enhancing efficiency in managing and automating email campaigns.

##### Cons

- Users find Emma's **limited features** restrictive, lacking advanced analytics, customization, and automation capabilities.
- Users find the **missing features** in Emma, such as custom dashboards and advanced automation, frustrating and limiting.
- Users find the **template limitations** in Emma restrictive, impacting their ability to customize effectively for their needs.
- Users find the **pricing too high** , making it less accessible for small businesses and budget-conscious users.
- Users find **limitations in reporting depth and integration flexibility** with Emma, hindering advanced analytics and workflow efficiency.

#### What Are Recent G2 Reviews of Emma?

**["Streamlined Partner Messaging with Subaccounts, Templates and Consistent Branding"](https://www.g2.com/survey_responses/emma-review-12627740)**

**Rating:** 5.0/5.0 stars

_— Carolyn S._

[Read full review](https://www.g2.com/survey_responses/emma-review-12627740)

**["Easy Template Creation and Customization"](https://www.g2.com/survey_responses/emma-review-12700919)**

**Rating:** 4.5/5.0 stars

_— Bailey F._

[Read full review](https://www.g2.com/survey_responses/emma-review-12700919)

#### What Are G2 Users Discussing About Emma?

- [Who owns Emma Inc?](https://www.g2.com/discussions/who-owns-emma-inc)
- [How much does Emma cost?](https://www.g2.com/discussions/how-much-does-emma-cost)
- [What is Emma Email Marketing?](https://www.g2.com/discussions/what-is-emma-email-marketing)
- [What is my Emma?](https://www.g2.com/discussions/what-is-my-emma)

### [Engagelab](https://www.g2.com/products/engagelab/reviews)

EngageLab is an AI-first customer engagement platform that helps you build stronger customer relationships with AI agents, unified customer data, and reliable delivery across channels.

**Average Rating:** 4.7/5.0

**Total Reviews:** 38

#### Who Is the Company Behind Engagelab?

- **Seller:** [METAVERSE CLOUD](https://www.g2.com/sellers/metaverse-cloud)
- **Company Website:** metaverse-sg.cloud
- **Year Founded:** 2022
- **HQ Location:** Singapore River, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=60cb0965b15281d075788c7de6fac8f91d693b2c18cc7fd8d04f6d8e7f492efe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmetaverse-cloud-solution-pte-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 71% Medium, 24% Large

#### What Are Recent G2 Reviews of Engagelab?

**["EngageLab Streamlines Multichannel Customer Communication with Ease"](https://www.g2.com/survey_responses/engagelab-review-13180775)**

**Rating:** 5.0/5.0 stars

_— Paulina W._

[Read full review](https://www.g2.com/survey_responses/engagelab-review-13180775)

**["EngageLab Scales Smoothly with an Intuitive Interface and Clear Reporting"](https://www.g2.com/survey_responses/engagelab-review-13180601)**

**Rating:** 5.0/5.0 stars

_— Muhammad Sabtain S._

[Read full review](https://www.g2.com/survey_responses/engagelab-review-13180601)

### [Falkon SMS](https://www.g2.com/products/falkon-systems-falkon-sms/reviews)

Falkon SMS is a compliance-first business texting platform built for regulated industries. It text-enables your existing business phone numbers — landlines, VoIP lines, toll-free numbers, and Microsoft Teams numbers — so your team can send and receive SMS without changing hardware, porting numbers, or disrupting your current phone system. Built for healthcare providers, law firms, financial advisors, home care agencies, staffing firms, and nonprofits, Falkon SMS handles the compliance your industry demands. The Pro plan includes HIPAA-compliant messaging with a signed Business Associate Agreement (BAA), FINRA and SEC-compliant message archiving, immutable audit trails, role-based access controls, and SOC 2 Type I certification. Every customer's 10DLC registration is fully managed by the Falkon team. The inbox is built for teams. A shared inbox lets multiple staff handle a single business number, with conversation threads assignable to specific team members so ownership is always clear. Conversations can be tagged Open, In Progress, Follow-up, Resolved, or Closed — giving your team a full view of where every client interaction stands. Star any conversation to flag it for follow-up and filter your inbox to see only those flagged threads. Three access tiers — User, Manager (controls team-assigned numbers), and Organisation Admin — give you precise control over who can do what. Messaging capabilities include two-way texting, group broadcasts to up to 2,000 contacts per send, scheduled messaging (one-time or recurring), bulk scheduled message import via Excel, keyword auto-replies, MMS, and personalised messages with custom tags. Contacts can carry custom attributes — store any additional data your business needs alongside the standard contact record. Secure Chat provides PIN-protected private sessions for patients or clients who need confidentiality beyond standard SMS. Secure file sharing sends documents via expiring links, keeping PHI and sensitive files off email. The Falkon AI Engine can be trained on your internal SOPs, compliance manuals, and policy documents. It suggests context-aware, compliance-safe response drafts directly inside your inbox — constrained to your regulatory environment. Integrations: Microsoft Teams (native SMS sidebar), Cisco Webex (embedded messaging), Clio (auto-sync to client matters), Chrome Extension (text from any CRM or web page). Available across web browser, desktop app, iOS, Android, Microsoft Teams, and Cisco Webex. Free trial available — no credit card required. Our team handles onboarding end to end.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Falkon SMS?

- **Reporting:** 7.9/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Falkon SMS?

- **Seller:** [Falkon Systems](https://www.g2.com/sellers/falkon-systems)
- **Year Founded:** 2021
- **HQ Location:** Katy, US
- **Twitter:** @FalkonSystems  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc51e5fdb9ed67b845457c21e1ab1e04079fe74036b2d467cdace62a20270dae&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffalkon-systems&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 38% Medium

#### What Are Recent G2 Reviews of Falkon SMS?

**["Streamlined Communication, Reliable Platform"](https://www.g2.com/survey_responses/falkon-sms-review-12752725)**

**Rating:** 4.5/5.0 stars

_— Ritika R._

[Read full review](https://www.g2.com/survey_responses/falkon-sms-review-12752725)

**["Great Pricing and a Secure Chat Feature."](https://www.g2.com/survey_responses/falkon-sms-review-12752773)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/falkon-sms-review-12752773)

### [Tellody](https://www.g2.com/products/tellody/reviews)

Tellody is an always-on intriguing and fun to use marketing and persuasion tool that can help small businesses flourish. It is an all-in-one, powerful, affordable and simple solution made for professionals without much time, energy and money for marketing.

**Average Rating:** 4.0/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Tellody?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **Automation:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Tellody?

- **Seller:** [TextBox](https://www.g2.com/sellers/textbox)
- **Year Founded:** 2015
- **HQ Location:** Palo Alto, US
- **Twitter:** @textbox  
5 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c40c99bed7d0a61e2ec671decbd842a8b408ec7548c509e5aef6b54ec1506b72&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjointiny%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 38% Medium, 31% Small

#### What Are Recent G2 Reviews of Tellody?

**["Simple Survey Tool"](https://www.g2.com/survey_responses/tellody-review-8677543)**

**Rating:** 4.5/5.0 stars

_— Pankaj C._

[Read full review](https://www.g2.com/survey_responses/tellody-review-8677543)

**["Ideal tool for automations and campaigns to drive sales"](https://www.g2.com/survey_responses/tellody-review-7214533)**

**Rating:** 4.0/5.0 stars

_— Grace L._

[Read full review](https://www.g2.com/survey_responses/tellody-review-7214533)

#### What Are G2 Users Discussing About Tellody?

- [What is Tellody used for?](https://www.g2.com/discussions/what-is-tellody-used-for)

### [Burst SMS](https://www.g2.com/products/burst-sms/reviews)

Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API.

**Average Rating:** 3.4/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Burst SMS?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 9.2/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Burst SMS?

- **Seller:** [Burst SMS](https://www.g2.com/sellers/burst-sms)
- **Year Founded:** 2008
- **HQ Location:** Sydney, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e6bea6aeba3b75fbab358ecbf549e23a94def4d3ae1f8726a1da6b658273609e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1057811&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Are Recent G2 Reviews of Burst SMS?

**["A huge time-saver!"](https://www.g2.com/survey_responses/burst-sms-review-9364966)**

**Rating:** 5.0/5.0 stars

_— Aaron T._

[Read full review](https://www.g2.com/survey_responses/burst-sms-review-9364966)

**["User-Friendly SMS with Great API Integrations and Pay-As-You-Go Flexibility"](https://www.g2.com/survey_responses/burst-sms-review-12737099)**

**Rating:** 4.0/5.0 stars

_— Rongen R._

[Read full review](https://www.g2.com/survey_responses/burst-sms-review-12737099)

#### What Are G2 Users Discussing About Burst SMS?

- [How do I use burst SMS?](https://www.g2.com/discussions/how-do-i-use-burst-sms)
- [What are the features of SMS?](https://www.g2.com/discussions/burst-sms-what-are-the-features-of-sms)
- [What is burst SMS?](https://www.g2.com/discussions/what-is-burst-sms)

### [Emitrr](https://www.g2.com/products/emitrr/reviews)

Emitrr is an AI-powered communication and front desk automation platform that helps businesses stop losing time to phone tag, no-shows, and manual follow-ups. Built with healthcare in mind, it works as a 24/7 AI front desk, handling the repetitive communication work so your team can focus on what actually matters. Emitrr integrates with your existing CRM, EHR, or practice management system to automate the full customer communication lifecycle, from appointment reminders and confirmations to review requests, follow-ups, and intake forms. What teams use it for: - Cutting no-shows with automated reminders that write confirmations back to your system of record - Two-way texting from your existing business line — no new number needed - Filling last-minute cancellations with smart scheduling tools - Growing reviews on Google and other platforms automatically after every visit or appointment - Sending bulk SMS campaigns and triggered follow-up sequences - Replacing scheduling calls with self-service online booking - Collecting digital forms and intake data before the appointment One platform replaces 10+ tools: texting, reminders, reputation management, online scheduling, digital forms, and VoIP phones all in one place. Best fit for: Healthcare practices, service businesses, and any team that runs on appointments and needs communication that actually keeps up.

**Average Rating:** 4.8/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Emitrr?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 5.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Emitrr?

- **Seller:** [Emitrr](https://www.g2.com/sellers/emitrr)
- **Year Founded:** 2019
- **HQ Location:** New York City, New York
- **Twitter:** @emitrr  
98 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6d2ecd559c72b86e3330ed896307dcdb62d4eb1fe3d3806f0b9815b02633f66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femitrr%2F&secure%5Burl_type%5D=linkedin_company_website)  
76 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 82% Small, 14% Medium

#### What Do G2 Reviewers Say About Emitrr?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **outstanding customer support** of Emitrr, noting their responsiveness and helpfulness in addressing concerns.
- Users appreciate the **ease of use** of Emitrr, finding the interface user-friendly and efficient for all needs.
- Users appreciate the **user-friendly interface** of Emitrr, making it easy for both staff and customers to navigate.
- Users appreciate the **responsive tech support and user-friendly features** of Emitrr, enhancing their overall experience.
- Users appreciate the **quick and helpful customer service** of Emitrr, enhancing their overall experience with the platform.

#### What Are Recent G2 Reviews of Emitrr?

**["Great Program"](https://www.g2.com/survey_responses/emitrr-review-11715476)**

**Rating:** 5.0/5.0 stars

_— Robin A._

[Read full review](https://www.g2.com/survey_responses/emitrr-review-11715476)

**["Easy to Navigate and Integrates Smoothly with My EMR"](https://www.g2.com/survey_responses/emitrr-review-12640218)**

**Rating:** 5.0/5.0 stars

_— Kelli D._

[Read full review](https://www.g2.com/survey_responses/emitrr-review-12640218)

### [Meera](https://www.g2.com/products/meera/reviews)

Meera is an AI-powered texting platform that helps you reach customers who don’t pick up the phone or respond to email. It engages prospects automatically, qualifies them through human-like conversations, and hands them off to your team when they’re ready to talk. So your reps spend less time following up—and more time closing deals.

**Average Rating:** 4.7/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Meera?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Meera?

- **Seller:** [Meera Conversational A.I](https://www.g2.com/sellers/meera-conversational-a-i)
- **Company Website:** www.meera.ai
- **Year Founded:** 2023
- **HQ Location:** New York, New York, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=84ac7ba97e1491d026417ca684d4261d0e217584e5ba1a145f4a5da38bc8c223&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeeradotai%2F&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services
- **Company Size:** 45% Medium, 40% Small

#### What Do G2 Reviewers Say About Meera?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation of calls and messaging** in Meera, simplifying customer interactions and enhancing efficiency.
- Users commend Meera for its **cost-effectiveness and ease of use** , enhancing operations and improving customer retention significantly.
- Users love Meera for its **ease of use** and quick setup, making it an ideal choice for operations.
- Users love Meera for its **exceptionally easy setup** , enabling quick implementation and enhancing operational efficiency.
- Users commend Meera for its **cost-effectiveness and outstanding customer support** , enhancing operations and engagement significantly.

##### Cons

- Users find the **difficult setup** process requires experimentation, though support is helpful in overcoming challenges.
- Users find the **learning curve challenging** , requiring experimentation to fully master Meera's features and workflows.
- Users find the **UI difficult to master** and suggest that Meera would benefit from a modernized interface.
- Users find the **reporting confusing** , which leads to challenges in understanding the product's functionality.
- Users find **dashboard issues** challenging, wishing for more flexibility in managing older journeys beyond mere deactivation.

#### What Are Recent G2 Reviews of Meera?

**["Effortless Automation and Great Support"](https://www.g2.com/survey_responses/meera-review-13073722)**

**Rating:** 4.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/meera-review-13073722)

**["Effortless Lead Revitalization with Automated Compliance"](https://www.g2.com/survey_responses/meera-review-13054919)**

**Rating:** 4.5/5.0 stars

_— Nathan M._

[Read full review](https://www.g2.com/survey_responses/meera-review-13054919)

### [Netmera](https://www.g2.com/products/netmera/reviews)

Netmera is a customer data and engagement platform for enterprise marketing, product, and CX teams in banking, fintech, telecoms, retail, media, and e-commerce. Data collection, omnichannel campaign execution, and analytics run in one platform, so teams act on real-time behavior without routing tasks through IT. Typical implementation runs 4 to 8 weeks, depending on the audience size and channel diversity. Compliance covers GDPR, ISO certifications, and IYS for the Turkish market. Data: Tagless Data Capture collects behavioral events automatically. SDKs cover Android, iOS, Flutter, React Native, Huawei, and Cordova. Data can be ingested via API, SDK, FTP import, or panel upload, and exported via FTP or webhooks. Channels: mobile and web push, email, SMS, WhatsApp, in-app messages, web pop-ups, geofencing. Deferred Deep Linking connects campaign links to specific in-app content, even through app installation. Integrations: Google Cloud, AWS, SAP, Adobe Experience Cloud, Shopify, MParticle, Adjust, Mixpanel, Infobip, Twilio, Facebook (Meta). AI capabilities: - Predictive segments: churn risk, purchase intent, high-value users - Content Optimizer for multilingual copy generation - Agentic AI that configures full campaigns for team review - Official MCP Server connecting Claude, ChatGPT, and other tools to your account Scale: 100+ companies, 300+ apps, 500M+ end users yearly, 30B+ events monthly. Selected results: - DenizBank restored a 10% loan conversion rate after funnel diagnostics found a drop-off bug - Turkcell raised Customer Effort Score by 13%, improved App Store ratings by 50% - Mackolik sends 20,000+ daily notifications with a 20% retention lift - Pluxee converted 3.7% of web traffic into qualified leads. More customer success stories: https://netmera.com/case-studies/

**Average Rating:** 4.3/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate Netmera?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Netmera?

- **Seller:** [Netmera](https://www.g2.com/sellers/netmera)
- **Company Website:** netmera.com
- **Year Founded:** 2010
- **HQ Location:** İstanbul, TR
- **Twitter:** @netmera  
2,793 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdd02d34c4ebf50687ff957213195d02b4a5e135fd1201daea4bb2c65c1c4a8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetmera&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Telecommunications
- **Company Size:** 39% Small, 33% Medium

#### What Do G2 Reviewers Say About Netmera?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Netmera, enjoying its user-friendly interface and seamless navigation.
- Users value the **outstanding customer support** from Netmera, which enhances the overall effectiveness of the platform.
- Users find Netmera to be a **reliable and user-friendly platform** with effective support and feature enhancements.
- Users praise **Netmera's customer engagement** for its seamless campaign management and effective audience targeting capabilities.
- Users value the **effective engagement features** of Netmera, enhancing customer connection through personalized communication strategies.

##### Cons

- Users find Netmera's interface **highly complex** , which can lead to challenges in user experience and support requests.
- Users find **inadequate reporting** in Netmera, lacking detail and essential features for effective decision-making.
- Users face **complexity** in navigating Netmera, making data management and analysis more difficult and time-consuming.
- Users face **data inaccuracy** issues with Netmera, leading to slow analysis and disrupted data pipelines.
- Users note **missing features** in Netmera, particularly in legacy system support and documentation improvements.

#### What Are Recent G2 Reviews of Netmera?

**["Netmera’s Predictive Segments and UI Transformed Our Marketing"](https://www.g2.com/survey_responses/netmera-review-12599746)**

**Rating:** 4.5/5.0 stars

_— Ferhat Y._

[Read full review](https://www.g2.com/survey_responses/netmera-review-12599746)

**["Effortless Campaign Management, Needs Better Analytics"](https://www.g2.com/survey_responses/netmera-review-13085031)**

**Rating:** 4.0/5.0 stars

_— Marsel H._

[Read full review](https://www.g2.com/survey_responses/netmera-review-13085031)

#### What Are G2 Users Discussing About Netmera?

- [What is Netmera used for?](https://www.g2.com/discussions/what-is-netmera-used-for)

### [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews)

Redtail Technology is a type of Client Relationship Management (CRM) solution specifically designed for the financial services industry. Established in 2003, Redtail provides a suite of web-based applications that facilitate efficient client management, compliant communication, and streamlined office operations for financial advisors. With a focus on enhancing productivity and supporting growth, Redtail’s offerings include CRM capabilities, compliant text messaging through Redtail Speak, paperless office solutions, and email archiving. Targeted primarily at financial advisors and firms, Redtail Technology addresses the unique challenges faced in the financial services sector. The platform is designed to help users manage client relationships effectively, ensuring that advisors can maintain compliance while providing exceptional service. The integration capabilities with widely used applications in the industry further enhance its utility, allowing users to create a cohesive technology ecosystem that supports their operational needs. Key features of Redtail Technology include its robust CRM functionalities, which enable users to track client interactions, manage workflows, and automate routine tasks. The compliant text messaging feature, Redtail Speak, allows advisors to communicate securely with clients, ensuring that all communications adhere to regulatory requirements. Additionally, the paperless office solution helps firms transition to a digital environment, reducing reliance on physical documentation and improving efficiency. The email archiving feature ensures that important communications are stored securely and can be easily retrieved when needed. The value that Redtail Technology brings to its users lies in its commitment to affordability and ease of implementation. By offering low-cost solutions that are straightforward to integrate, Redtail enables financial advisors to enhance their operational efficiency without incurring significant expenses. Furthermore, the company's dedication to exceptional customer service ensures that users receive the support they need to maximize the benefits of the platform. As a brand entity of Orion Advisor Solutions since June 2022, Redtail continues to innovate and expand its offerings while maintaining its focus on the financial services community.

**Average Rating:** 4.3/5.0

**Total Reviews:** 265

#### How Do G2 Users Rate Redtail Technology?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 3.8/10 (Category avg: 8.4/10)
- **API Integration:** 4.6/10 (Category avg: 8.5/10)
- **Automation:** 7.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Redtail Technology?

- **Seller:** [Orion Advisor Tech](https://www.g2.com/sellers/orion-advisor-tech)
- **Company Website:** orion.com
- **HQ Location:** Omaha, NE
- **Twitter:** @orionwealthtech  
7,828 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea6adc8001dcfefde9ef0f9342b25ba44fa162f278fe869811a83655a00c6929&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forionwealthtech%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,915 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Financial Advisor, Office Manager
- **Top Industries:** Financial Services, Investment Management
- **Company Size:** 92% Small, 5% Medium

#### What Do G2 Reviewers Say About Redtail Technology?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of Redtail Technology, finding it intuitive for managing client data and communication.
- Users love the **excellent customer service** of Redtail Technology, providing quick assistance and knowledgeable support.
- Users appreciate the **seamless integrations** of Redtail Technology, enhancing their experience with comprehensive data access and functionality.
- Users praise Redtail's **excellent customer support** , highlighting quick responses and knowledgeable staff for immediate assistance.
- Users commend the **easy initial setup** of Redtail Technology, ensuring a smooth onboarding experience with minimal adjustments.

##### Cons

- Users express frustration over **missing features** , including account linking and direct calling options within the CRM.
- Users find the **limited features** of Redtail Technology lacking, especially in search and direct calling options.
- Users struggle with **integration issues** in Redtail Technology, facing challenges syncing calendars and client information.
- Users face a **learning curve** with advanced features, needing extra time and support despite helpful training resources.
- Users express frustration with **poor customer support** , often experiencing long wait times and complicated report filters.

#### What Are Recent G2 Reviews of Redtail Technology?

**["Intuitive Tool Streamlining Our Daily Tasks"](https://www.g2.com/survey_responses/redtail-technology-review-12410606)**

**Rating:** 5.0/5.0 stars

_— Forest M._

[Read full review](https://www.g2.com/survey_responses/redtail-technology-review-12410606)

**["Organizational Powerhouse with Top-Notch Support"](https://www.g2.com/survey_responses/redtail-technology-review-12412099)**

**Rating:** 5.0/5.0 stars

_— Melissa S._

[Read full review](https://www.g2.com/survey_responses/redtail-technology-review-12412099)

#### What Are G2 Users Discussing About Redtail Technology?

- [What is Redtail CRM used for?](https://www.g2.com/discussions/what-is-redtail-crm-used-for)
- [What is Redtail Imaging used for?](https://www.g2.com/discussions/what-is-redtail-imaging-used-for) - 1 comment
- [What is Redtail Speak used for?](https://www.g2.com/discussions/redtail-speak-what-is-redtail-speak-used-for)
- [What is Redtail Speak used for?](https://www.g2.com/discussions/what-is-redtail-speak-used-for)

### [Ring.io](https://www.g2.com/products/ring-io-ring-io/reviews)

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster.

**Average Rating:** 4.5/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate Ring.io?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Ring.io?

- **Seller:** [Ring.io](https://www.g2.com/sellers/ring-io)
- **Year Founded:** 2009
- **HQ Location:** Herndon, VA
- **Twitter:** @ringIO  
907 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c389be3336b7071b9cd2f9c4d995030e0add4b815617cb4ac330c8c3386d276a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F943286%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 73% Small, 23% Medium

#### What Do G2 Reviewers Say About Ring.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Ring.io, making high volume calling and note-taking efficient and seamless.
- Users find the **helpful admin tools** of Ring.io invaluable for efficient management and improved sales performance.
- Users praise **easy integrations** with CRM, enhancing usability and streamlining caller management from any device.
- Users value the **seamless CRM integration** of Ring.io, enhancing monitoring and follow-up capabilities effortlessly.
- Users value the **seamless CRM integration** of Ring.io, enhancing their workflow and caller management efficiency.

##### Cons

- Users experience occasional **call issues** with glitches in the web phone app and live monitor, though fixes are prompt.
- Users are disappointed by the **missing features** like text messaging and call transcription options in Ring.io.
- Users experience occasional **software bugs** in Ring.io, particularly with the web app and power dialer features.
- Users experience **glitches in chat functionality** and issues with sending/receiving photos and messages on Ring.io.
- Users experience **glitches and limited messaging options** on the Ring.io app, impacting their overall functionality.

#### What Are Recent G2 Reviews of Ring.io?

**["i love Ring.Io for all my sales calls"](https://www.g2.com/survey_responses/ring-io-review-11299789)**

**Rating:** 5.0/5.0 stars

_— Dylan N._

[Read full review](https://www.g2.com/survey_responses/ring-io-review-11299789)

**["Ring.io Experience"](https://www.g2.com/survey_responses/ring-io-review-11608123)**

**Rating:** 5.0/5.0 stars

_— kyle s._

[Read full review](https://www.g2.com/survey_responses/ring-io-review-11608123)

#### What Are G2 Users Discussing About Ring.io?

- [What is Ring.io used for?](https://www.g2.com/discussions/what-is-ring-io-used-for) - 2 comments

- [‹ Prev‹ Prev](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fvaluetext-app%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=10#product-list)
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- [Next ›Next ›](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fvaluetext-app%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=12#product-list)

Spotlight Categories

[Affiliate Marketing Software](https://www.g2.com/categories/affiliate-marketing)

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[E-Signature Software](https://www.g2.com/categories/e-signature)

[AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

[Online Community Management Software](https://www.g2.com/categories/online-community-management)

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- [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp)

[Browse SMS Marketing Themes](/categories/sms-marketing/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated July 14, 2026

SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty.

SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses.

### Core capabilities of SMS marketing software

To qualify for inclusion in the SMS Marketing category, a product must:

- Reach mobile users via SMS messaging
- Provide an opt-in opportunity for new subscribers
- Track interaction data related to each SMS campaign
- Provide analytics or insights into SMS marketing efforts

### Common use cases for SMS marketing software

- Sending promotional messages, discounts, and limited-time offers to drive immediate customer action
- Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates
- Delivering personalized reminders for appointments, reservations, renewals, or order pickups
- Supporting two-way customer communication for inquiries, feedback collection, and service interactions
- Sending transactional alerts such as order confirmations, shipping updates, and payment notifications
- Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging
- Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights
- Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach
- Re-engaging inactive customers through personalized follow-up messages or win-back campaigns

### How SMS marketing software differs from other tools

SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing).

Show More

* * *

## How Do You Choose the Right SMS Marketing Software?

### What You Should Know About SMS Marketing Software

### SMS Marketing Software buying insights at a glance

[SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing))

In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels.

Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models.

Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time.

#### Top 5 FAQs from software buyers:

- What is the best sms marketing software for high-volume campaigns?
- How do sms marketing platforms handle compliance and opt-in management?
- Which sms marketing solutions integrate with CRM and ecommerce tools?
- How quickly can I launch campaigns using sms marketing software?
- What features define the best sms marketing software for personalization?

G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews).

### What are the top-reviewed SMS Marketing Software on G2?

These are 5 of the top-reviewed sms marketing software:

- [**Attentive**](https://www.g2.com/products/attentive/reviews)
- Number of Reviews: 1,275
- Satisfaction: 99
- Market Presence: 95
- G2 Score: 97
- [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews)
- Number of Reviews: 1,298
- Satisfaction: 50
- Market Presence: 94
- G2 Score: 72
- [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews)
- Number of Reviews: 725
- Satisfaction: 77
- Market Presence: 67
- G2 Score: 72
- [**BirdEye**](https://www.g2.com/products/birdeye/reviews)
- Number of Reviews: 3,900
- Satisfaction: 82
- Market Presence: 88
- G2 Score: 85
- [**Podium**](https://www.g2.com/products/podium/reviews)
- Number of Reviews: 2,066
- Satisfaction: 79
- Market Presence: 95
- G2 Score: 87

Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports))

Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports))

G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

### What I Often See in SMS Marketing Software

**Feedback Pros: What Users Consistently Appreciate**

**Easy campaign setup with intuitive dashboards and message scheduling workflows**

- _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_

**High message delivery rates with reliable real time customer engagement tracking**

- _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_

**Seamless integrations with crm ecommerce platforms streamline marketing automation processes**

- _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_

**Cons: Where Many Platforms Fall Short**

**Limited message customization options restrict advanced segmentation and personalization capabilities**

- _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_

**Pricing structures become expensive quickly with high volume messaging campaigns**

- _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review

**Occasional delays or delivery inconsistencies impact time sensitive campaign performance**

- _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_

### My Expert Takeaway on SMS Marketing Software in 2026

What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys.

The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools.

I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking.

The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale.

### SMS Marketing Software FAQs

#### What is the best SMS marketing software for small businesses?

Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored:

- [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features.
- [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability.
- [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams.

#### What is the most reliable SMS marketing platform for retailers?

Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments:

- [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance.
- [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data.
- [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows.

#### What is the best SMS marketing service with automation features?

Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities:

- [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging.
- [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale.
- [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases.

#### What are the benefits of SMS marketing software?

SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates.

#### Which software combines email and SMS marketing?

Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose:

- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data.
- [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM.
- [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows.

### Sources

1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software
2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions).

**Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.)

**Last Updated on:** March 19, 2026