# Best Review Management Software - Page 3 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. ## Top Review Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,055 reviews) | — | "[Great reputation management/SMS/mobile payment platform](https://www.g2.com/survey_responses/birdeye-review-9182107)" | | 2 | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5.0 (415 reviews) | Shopify review collection with Klaviyo automation | "[Seamless Migration and Outstanding Support from the Okendo Team](https://www.g2.com/survey_responses/okendo-review-13138513)" | | 3 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.5/5.0 (1,311 reviews) | Post-purchase review collection inside email flows | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 4 | [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5.0 (198 reviews) | Post-job review collection with automated invoicing | "[Efficient, Feature-Rich, and Easy to Use](https://www.g2.com/survey_responses/housecall-pro-review-12045862)" | | 5 | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5.0 (2,405 reviews) | Multi-location review aggregation with centralized response workflows | "[Visually pleasing & streamlined process. No complaints](https://www.g2.com/survey_responses/reputation-review-9899978)" | | 6 | [Feefo](https://www.g2.com/products/feefo/reviews) | 4.6/5.0 (148 reviews) | Verified-only review collection with verified purchase enforcement | "[Exceptional tool for collecting customer feedback](https://www.g2.com/survey_responses/feefo-review-11509342)" | | 7 | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5.0 (255 reviews) | Shopify review automation with loyalty integration | "[Effortless Setup and Customer Engagement with Yotpo](https://www.g2.com/survey_responses/yotpo-review-12262971)" | | 8 | [Experience.com](https://www.g2.com/products/experience-com/reviews) | 4.8/5.0 (388 reviews) | Automated review collection with social syndication | "[Effortless Review Management, Seamless Integration](https://www.g2.com/survey_responses/experience-com-review-9917130)" | | 9 | [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) | 4.9/5.0 (74 reviews) | — | "[ReputationStacker Automations Drove a Huge Boost in Client Reviews](https://www.g2.com/survey_responses/reputationstacker-review-13114182)" | | 10 | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5.0 (644 reviews) | Google-integrated review collection with Shopify automation | "[Quality service with good customer support](https://www.g2.com/survey_responses/reviews-io-review-10934512)" | ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697) Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com) ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 274 ### Category Stats (Jul 2026) - **Average Rating**: 4.61/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ReputationStacker (+0.53%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month *Last updated: July 23, 2026* ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,600+ Authentic Reviews - 274+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### AgencyAnalytics AgencyAnalytics is the only reporting and insights platform built for marketing agencies. Prove your value to clients, win back the hours you lose to manual reporting, and keep more of the clients you've worked hard to earn. Connect every client's marketing channels into live, customizable dashboards and report on SEO, PPC, social media, email, call tracking, ecommerce, local, and more, with 85+ integrations in one place. Automate report creation and scheduling so polished, accurate updates go out on time without the manual work. 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Provide multiple methods of user authentication such as social media accounts. **Top-rated Review Management Software for Authentication:** - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Authentication](https://www.g2.com/categories/review-management-software/f/authentication) ### What are the Best Review Management Software with Sampling? Manage product samples used for promotional purposes. **Top-rated Review Management Software for Sampling:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) [Explore Review Management Software with Sampling](https://www.g2.com/categories/review-management-software/f/sampling) ### What are the Best Review Management Software with Syndication? Manage syndication to distribute reviews across multiple channels. **Top-rated Review Management Software for Syndication:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) [Explore Review Management Software with Syndication](https://www.g2.com/categories/review-management-software/f/syndication) ### What are the Best Review Management Software with Integration & APIs? Provide APIs or direct integration with e-commerce software and website builders. **Top-rated Review Management Software for Integration & APIs:** - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Integration & APIs](https://www.g2.com/categories/review-management-software/f/integration-apis) ### What are the Best Review Management Software with Community Q&A? Consumers can ask questions about products and request feedback from peers. **Top-rated Review Management Software for Community Q&A:** - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) [Explore Review Management Software with Community Q&A](https://www.g2.com/categories/review-management-software/f/community-q-a) ## What Are the Top-Rated Review Management Software Products in 2026? ### 1. [Growave](https://www.g2.com/products/growave/reviews) Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Growave?** - **Retail:** 10.0/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.0/10 (Category avg: 10/10) **Who Is the Company Behind Growave?** - **Seller:** [Growave.io](https://www.g2.com/sellers/growave-io) - **Year Founded:** 2014 - **HQ Location:** Bishkek, Kyrgyzstan - **Twitter:** @Growaveio (1,139 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/growave-io (60 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 76% Small-Business, 14% Mid-Market #### What Are Growave's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Easy Setup (3 reviews) - Customer Experience (2 reviews) - Customer Support (2 reviews) - Easy Implementation (2 reviews) **Cons:** - Lack of Customization (2 reviews) - Limited Customization (2 reviews) - Delays (1 reviews) - Design Issues (1 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About Growave? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** with Growave, enjoying seamless integration and straightforward setup for enhanced customer experiences. - Users love the **easy setup** of Growave, appreciating the straightforward integration and user-friendly interface. - Users appreciate the **enhanced customer experience** from Growave, benefiting from its intuitive features and seamless integration. - Users appreciate the **quick and effective customer support** from Growave, enhancing their overall experience and satisfaction. - Users commend the **easy implementation** of Growave, enjoying a straightforward setup and seamless integration into their website. **Cons:** - Users feel the **lack of customization** in the Free plan limits their ability to utilize the product fully. - Users find the **limited customization options** on the Free plan restricting their ability to modify it effectively. - Users experienced initial **loading delays** when displaying reviews, though the issue was resolved in Growave 2.0. - Users experience **design issues** with Growave that can disrupt website functionality, though support is responsive to fixes. - Users note the **high price** of Growave and find the inflexible pricing plans frustrating when unused features remain charged. #### What Are Recent G2 Reviews of Growave? **"[Comprehensive All-in-One Tool with Truly Fantastic Customer Support](https://www.g2.com/survey_responses/growave-review-12849966)"** **Rating:** 5.0/5.0 stars *— Shelly H.* [Read full review](https://www.g2.com/survey_responses/growave-review-12849966) --- **"[Amazing product! Can only recommend Growave](https://www.g2.com/survey_responses/growave-review-12827655)"** **Rating:** 5.0/5.0 stars *— Issi L.* [Read full review](https://www.g2.com/survey_responses/growave-review-12827655) --- #### What Are G2 Users Discussing About Growave? - [What is Socialshopwave?](https://www.g2.com/discussions/what-is-socialshopwave) - [What is Growwave?](https://www.g2.com/discussions/what-is-growwave) - [What is Growave?](https://www.g2.com/discussions/what-is-growave) - [How does Growave work?](https://www.g2.com/discussions/how-does-growave-work) ### 2. [Reziew](https://www.g2.com/products/reziew/reviews) Reziew is a cloud based solution that allows online businesses to collect, manage and benefit from consumer reviews. **Average Rating:** 4.6/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Reziew?** - **Retail:** 7.5/10 (Category avg: 8.4/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Reziew?** - **Seller:** [Reziew](https://www.g2.com/sellers/reziew) - **Year Founded:** 2011 - **HQ Location:** Lausanne, CH - **Twitter:** @reziew (79 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2670119 (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Small-Business, 29% Enterprise #### What Are Recent G2 Reviews of Reziew? **"[Intuitive and effective!](https://www.g2.com/survey_responses/reziew-review-8869408)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Services* [Read full review](https://www.g2.com/survey_responses/reziew-review-8869408) --- **"[Snippet of Reziew](https://www.g2.com/survey_responses/reziew-review-9542366)"** **Rating:** 5.0/5.0 stars *— Tharwuah S.* [Read full review](https://www.g2.com/survey_responses/reziew-review-9542366) --- ### 3. [StoryTap](https://www.g2.com/products/storytap/reviews) StoryTap is an authentic video platform that powers AI search. With six utility patents, StoryTap is the only software company that makes it easy for businesses to automate authentic customer video testimonials from anyone, anywhere. By unlocking the power of your real customers, StoryTap helps websites rank with LLMs, increase conversions, and provide endless, authentic social proof at your fingertips. **Average Rating:** 4.7/5.0 **Total Reviews:** 14 **How Do G2 Users Rate StoryTap?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind StoryTap?** - **Seller:** [StoryTap](https://www.g2.com/sellers/storytap) - **Company Website:** https://storytap.com/ - **Year Founded:** 2015 - **HQ Location:** Vancouver, BC - **Twitter:** @storytapvideo (456 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/storytapvideo/ (12 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are StoryTap's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Helpful (1 reviews) - Platform Usability (1 reviews) - User Interface (1 reviews) **Cons:** - Expensive (1 reviews) - Pricing Issues (1 reviews) ### What Do G2 Reviewers Say About StoryTap? *AI-generated summary from verified user reviews* **Pros:** - Users find StoryTap's **user-friendly interface** easy to navigate, enhancing their experience in sourcing testimonials. - Users praise the **user-friendly interface** of StoryTap, finding it easy to use for sourcing testimonials. - Users praise StoryTap for its **user-friendly interface** , making it easy to use and navigate for video content creation. - Users appreciate the **user-friendly interface** of StoryTap, finding it easy to use for video content creation. **Cons:** - Users find StoryTap **expensive** compared to alternatives, limiting its appeal despite its features. - Users find the **pricing issues** of StoryTap problematic, noting more cost-effective alternatives exist for their needs. #### What Are Recent G2 Reviews of StoryTap? **"[Instant Results with StoryTap Video FAQ—Easy to Use and Boosts Conversions](https://www.g2.com/survey_responses/storytap-review-12576534)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/storytap-review-12576534) --- **"[A Simple Way to Capture Real Client Stories](https://www.g2.com/survey_responses/storytap-review-12578894)"** **Rating:** 5.0/5.0 stars *— Alex M.* [Read full review](https://www.g2.com/survey_responses/storytap-review-12578894) --- #### What Are G2 Users Discussing About StoryTap? - [What is StoryTap used for?](https://www.g2.com/discussions/what-is-storytap-used-for) - 1 comment ### 4. [GoReminders](https://www.g2.com/products/goreminders/reviews) Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point." **Average Rating:** 4.8/5.0 **Total Reviews:** 302 **How Do G2 Users Rate GoReminders?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.7/10 (Category avg: 10/10) **Who Is the Company Behind GoReminders?** - **Seller:** [GoReminders](https://www.g2.com/sellers/goreminders) - **Company Website:** https://www.goreminders.com/ - **Year Founded:** 2013 - **HQ Location:** Brooklyn, New York - **Twitter:** @GoReminders (3,349 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/goreminders (7 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Automotive - **Company Size:** 69% Small-Business, 4% Mid-Market #### What Are GoReminders's Pros and Cons? **Pros:** - Ease of Use (36 reviews) - Appointment Reminders (28 reviews) - Reminders Feature (24 reviews) - Scheduling (20 reviews) - Text Messaging (17 reviews) **Cons:** - Expensive (12 reviews) - Missing Features (8 reviews) - Scheduling Issues (7 reviews) - Pricing Issues (6 reviews) - Limited Features (4 reviews) ### What Do G2 Reviewers Say About GoReminders? *AI-generated summary from verified user reviews* **Pros:** - Users find GoReminders to be **easy for beginners** , enhancing appointment management with automated reminders and excellent support. - Users value the **preset text reminders** of GoReminders, effectively reducing no-show rates and improving communication with customers. - Users love the **preset chain of text reminders** that effectively reduce no-show rates and enhance reliability. - Users praise the **ease of scheduling** with GoReminders, enjoying automated reminders that reduce no-shows and save time. - Users value the **automated text reminders** of GoReminders, which effectively reduce no-show rates and improve scheduling efficiency. **Cons:** - Users find GoReminders to be **expensive** as additional charges apply even with a yearly subscription, limiting value. - Users find the **missing features** like bulk import/export frustrating, hindering their efficiency and overall experience. - Users often face **scheduling issues** with GoReminders, including limited customization and ineffective customer management features. - Users often express concerns about **pricing issues** , finding the multiple options confusing and overwhelming for their needs. - Users feel that GoReminders has **limited features** , lacking crucial options for customization and functionality for tradespeople. #### What Are Recent G2 Reviews of GoReminders? **"[Streamlined our system!](https://www.g2.com/survey_responses/goreminders-review-12902012)"** **Rating:** 4.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/goreminders-review-12902012) --- **"[GoReminders has been a game changer for my business](https://www.g2.com/survey_responses/goreminders-review-12922347)"** **Rating:** 4.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/goreminders-review-12922347) --- #### What Are G2 Users Discussing About GoReminders? - [What are the benefits and drawbacks of using GoReminders in reducing no-shows for appointments?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-goreminders-in-reducing-no-shows-for-appointments) - 1 comment - [What is GoReminders used for?](https://www.g2.com/discussions/what-is-goreminders-used-for) - 1 comment ### 5. [LocalZen](https://www.g2.com/products/localzen/reviews) LocalZen by Center.AI enhances your store's visibility and reputation on Google Maps, and other local platforms, driving more foot traffic and increasing revenue. Our platform streamlines the management of multiple listings, saving you time and ensuring accurate, consistent information. With AI-powered analytics, compare your ratings with competitors and optimize your listings for greater visibility. Efficiently manage reviews and strengthen customer relationships to turn online searches into in-store visits. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate LocalZen?** - **Retail:** 10.0/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0.3/10 (Category avg: 10/10) **Who Is the Company Behind LocalZen?** - **Seller:** [APPCHANCE GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ](https://www.g2.com/sellers/appchance-group-spolka-z-ograniczona-odpowiedzialnoscia) - **Year Founded:** 2021 - **HQ Location:** Poznań, PL - **LinkedIn® Page:** https://www.linkedin.com/company/center-ai/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 36% Enterprise #### What Are LocalZen's Pros and Cons? **Pros:** - Easy Integrations (2 reviews) - Integrations (2 reviews) - Analytics (1 reviews) - Automation (1 reviews) - Customer Support (1 reviews) **Cons:** - Complexity (1 reviews) - Inefficiency (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Limited Options (1 reviews) ### What Do G2 Reviewers Say About LocalZen? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy integrations** of LocalZen, enhancing workflow management and saving considerable time with batch processing. - Users appreciate the **seamless integrations** of LocalZen, enhancing workflows and enabling efficient management of multiple business listings. - Users value the **powerful analytics** features of LocalZen, enabling quick evaluations of positions and rankings. - Users appreciate how **automation in LocalZen** significantly streamlines workflow, enabling efficient management of numerous business listings. - Users praise the **exceptional customer support** of LocalZen, highlighting responsiveness and a willingness to incorporate feedback. **Cons:** - Users find the **complexity of processing times and feature implementation** frustrating, impacting their overall experience with LocalZen. - Users experience **inefficiency** in LocalZen, citing long data processing times and slow feature implementation as major drawbacks. - Users find the **limited customization** options restrictive, impacting their ability to effectively manage tasks and collaborate. - Users find the **limited features** of LocalZen frustrating, especially regarding slow processing and poor AI response accuracy. - Users are frustrated with **limited options** on LocalZen, feeling that feature updates and customization lag significantly. #### What Are Recent G2 Reviews of LocalZen? **"[Effortless Management Across Multiple Locations](https://www.g2.com/survey_responses/localzen-review-12863370)"** **Rating:** 5.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/localzen-review-12863370) --- **"[User-Friendly with Excellent Support, Needs Reliability Improvement](https://www.g2.com/survey_responses/localzen-review-13059408)"** **Rating:** 4.5/5.0 stars *— Małgorzata W.* [Read full review](https://www.g2.com/survey_responses/localzen-review-13059408) --- ### 6. [reviewflowz](https://www.g2.com/products/reviewflowz/reviews) Reviewflowz helps modern companies around the world collect, monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications. Create and share your own reports to surface insights and share the right data with the right teams, at the right time. Search, tag, access, and export all your reviews, connect to chat GPT or Claude for deeper analysis, or leverage built-in topic extraction and sentiment analysis. **Average Rating:** 5.0/5.0 **Total Reviews:** 9 **How Do G2 Users Rate reviewflowz?** - **Retail:** 9.4/10 (Category avg: 8.4/10) - **E-commerce:** 9.4/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.2/10 (Category avg: 10/10) **Who Is the Company Behind reviewflowz?** - **Seller:** [reviewflowz](https://www.g2.com/sellers/reviewflowz) - **Year Founded:** 2021 - **HQ Location:** Paris, FR - **LinkedIn® Page:** https://www.linkedin.com/company/74474533 (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 56% Mid-Market, 22% Enterprise #### What Are reviewflowz's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Easy Integrations (2 reviews) - Easy Setup (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) **Cons:** - Difficult Learning (1 reviews) - Expensive (1 reviews) - Insufficient Data (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About reviewflowz? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive customer support** of Reviewflowz, especially appreciating CEO Axel's quick and helpful engagement. - Users love the **easy integrations** with Slack, enhancing collaboration and streamlining review management for teams. - Users find the **easy setup** of reviewflowz invaluable, enabling a smooth transition and efficient usage right away. - Users find Reviewflowz's **real-time monitoring features** and automation options invaluable for efficient review management. - Users love the **Slack integration** in reviewflowz for seamless engagement and efficient review management across teams. **Cons:** - Users face **difficult learning** due to limited tutorials, which complicates mastering the dashboard despite its intuitive design. - Users find Reviewflowz **expensive** , especially with multiple locations leading to high individual profile costs. - Users find the **insufficient data** for comparing companies limits their insights and increases the effort needed for analysis. - Users find **limited features** for comparing companies, necessitating multiple account access for essential information. - Users highlight the **missing feature** of replying to Glassdoor reviews directly via Slack, wishing for this improvement. #### What Are Recent G2 Reviews of reviewflowz? **"[Streamlined Review Management with Effortless Slack Integration](https://www.g2.com/survey_responses/reviewflowz-review-12015032)"** **Rating:** 5.0/5.0 stars *— Mackenzie S.* [Read full review](https://www.g2.com/survey_responses/reviewflowz-review-12015032) --- **"[Essential Tool for Deep Customer Insights](https://www.g2.com/survey_responses/reviewflowz-review-11991365)"** **Rating:** 5.0/5.0 stars *— Cristobal G.* [Read full review](https://www.g2.com/survey_responses/reviewflowz-review-11991365) --- ### 7. [SiteVibes](https://www.g2.com/products/sitevibes/reviews) With customer expectations evolving, having a unified platform to manage engagement and loyalty is no longer optional—it's essential. At SiteVibes, we empower growing ecommerce brands to drive deeper customer connections and lasting loyalty. Our all-in-one platform combines essential tools into a seamless experience, making it easier than ever to build meaningful relationships with your customers. SiteVibes delivers everything you need to elevate your ecommerce experience. From collecting and showcasing authentic product reviews to running impactful loyalty programs, curating shoppable user-generated content, and delivering real-time social proof messaging, our platform is designed to engage and inspire. Built with flexibility in mind, SiteVibes adapts to your brand's unique goals, helping every interaction feel authentic and personalized. With a powerful yet intuitive dashboard, SiteVibes streamlines workflows for your team, enabling faster implementation and efficient collaboration. Combining robust features with ease of use, SiteVibes helps your brand boost engagement, increase conversions, and foster long-term loyalty—all while simplifying your tech stack. **Average Rating:** 4.9/5.0 **Total Reviews:** 9 **How Do G2 Users Rate SiteVibes?** - **Retail:** 9.4/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind SiteVibes?** - **Seller:** [SiteVibes](https://www.g2.com/sellers/sitevibes) - **Year Founded:** 2019 - **HQ Location:** Chicago, US - **Twitter:** @SiteVibes (21 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sitevibes (5 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are SiteVibes's Pros and Cons? **Pros:** - Automation (1 reviews) - Continuous Improvement (1 reviews) - Customer Engagement (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) ### What Do G2 Reviewers Say About SiteVibes? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **automation capabilities** of SiteVibes, enhancing efficiency and adaptability in loyalty program management. - Users laud the **continuous improvement** of SiteVibes, with rapid feature updates enhancing their loyalty rewards experience. - Users commend the **exceptional customer engagement** at SiteVibes, appreciating the responsive support and tailored solutions provided. - Users commend the **exceptional customer support** from SiteVibes, highlighting quick responses and tailored solutions to their needs. - Users find **SiteVibes easy to use** , with a seamless onboarding process and responsive support for customization requests. #### What Are Recent G2 Reviews of SiteVibes? **"[Amazing Product / Implementation](https://www.g2.com/survey_responses/sitevibes-review-10655077)"** **Rating:** 5.0/5.0 stars *— Tom L.* [Read full review](https://www.g2.com/survey_responses/sitevibes-review-10655077) --- **"[Seamless Integration, Enhanced Customer Loyalty](https://www.g2.com/survey_responses/sitevibes-review-12602454)"** **Rating:** 5.0/5.0 stars *— Wendy G.* [Read full review](https://www.g2.com/survey_responses/sitevibes-review-12602454) --- #### What Are G2 Users Discussing About SiteVibes? - [What is SiteVibes used for?](https://www.g2.com/discussions/what-is-sitevibes-used-for) - 1 comment, 1 upvote ### 8. [eTrusted](https://www.g2.com/products/etrusted/reviews) eTrusted has been designed from the ground up as a standardized and scalable SaaS platform for real-time customer feedback. Invite your customers to give feedback where it is most important to you. Connect eTrusted with your systems and receive feedback holistically across your customer journey. Forget the annual snapshot of customer satisfaction with a one-time survey. eTrusted provides you with authentic feedback consistently and in real-time. Our customers include online and retail, insurance, the automotive industry, software platforms and everything in between. **Average Rating:** 4.3/5.0 **Total Reviews:** 6 **How Do G2 Users Rate eTrusted?** - **Retail:** 7.2/10 (Category avg: 8.4/10) - **E-commerce:** 8.9/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 5.8/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind eTrusted?** - **Seller:** [Trusted Shops](https://www.g2.com/sellers/trusted-shops-093f0c35-f6f7-4bd5-8bba-5d7e6b64b3e3) - **Year Founded:** 1999 - **HQ Location:** Köln, DE - **LinkedIn® Page:** https://www.linkedin.com/company/trustedshops (759 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are eTrusted's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Feedback (1 reviews) - Feedback Management (1 reviews) **Cons:** - Limitations (1 reviews) ### What Do G2 Reviewers Say About eTrusted? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of eTrusted, ensuring a smooth experience with the platform. - Users commend the **ease of use** of eTrusted, making it simple to implement and integrate seamlessly. - Users value the **easy integrations** of eTrusted, facilitating a seamless experience and dependable performance. - Users appreciate the **great security** provided by eTrusted, fostering trust for both buyers and sellers. - Users value the **excellent rating and feedback system** of eTrusted, ensuring trust and security for buyers and sellers. **Cons:** - Users find that eTrusted has **limited capability in generating qualified traffic** to their sites compared to competitors. #### What Are Recent G2 Reviews of eTrusted? **"[Powerful automation to generate quality reviews and maximize objectives](https://www.g2.com/survey_responses/etrusted-review-12708574)"** **Rating:** 5.0/5.0 stars *— Pablo F.* [Read full review](https://www.g2.com/survey_responses/etrusted-review-12708574) --- **"[Easy to use and key for positioning with reviews of my online store](https://www.g2.com/survey_responses/etrusted-review-12720514)"** **Rating:** 5.0/5.0 stars *— ALEJANDRA A.* [Read full review](https://www.g2.com/survey_responses/etrusted-review-12720514) --- ### 9. [GMBapi.com](https://www.g2.com/products/gmbapi-com/reviews) GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. **Average Rating:** 4.7/5.0 **Total Reviews:** 40 **How Do G2 Users Rate GMBapi.com?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.8/10 (Category avg: 10/10) **Who Is the Company Behind GMBapi.com?** - **Seller:** [GMBapi.com](https://www.g2.com/sellers/gmbapi-com) - **Company Website:** https://gmbapi.com/ - **Year Founded:** 2020 - **HQ Location:** s-Hertogenbosch, NL - **LinkedIn® Page:** http://www.linkedin.com/company/gmbapi (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 38% Small-Business, 30% Enterprise #### What Are GMBapi.com's Pros and Cons? **Pros:** - Customer Support (6 reviews) - Ease of Use (6 reviews) - Review Management (6 reviews) - Time Management (6 reviews) - Automation (5 reviews) **Cons:** - Software Bugs (3 reviews) - Technical Issues (3 reviews) - Improvement Needed (2 reviews) - Limited Customization (1 reviews) - Limited Options (1 reviews) ### What Do G2 Reviewers Say About GMBapi.com? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** at GMBapi.com, highlighting the team's helpfulness and commitment to success. - Users praise the **ease of use** of GMBapi.com, highlighting its intuitive navigation and efficient location management. - Users praise the **efficient review management and online reputation features** of GMBapi.com for optimizing local visibility. - Users value the **time-saving efficiency** of GMBapi.com, allowing quick management of multiple Google Business profiles. - Users value the **automation features** of GMBapi.com, dramatically streamlining bulk updates and management across multiple locations. **Cons:** - Users experience occasional **software bugs** , but the responsive support team addresses them promptly to improve functionality. - Users experience occasional **technical issues** , but the responsive support team effectively addresses and resolves them quickly. - Users feel GMBapi.com needs **more actionable recommendations** for improving scores and a smoother user experience. - Users express frustration with the **limited customization options** for features like bulk uploading videos and services. - Users find the **limited customization options** frustrating, especially for bulk uploading videos and managing listings effectively. #### What Are Recent G2 Reviews of GMBapi.com? **"[Efficient, Cost-Effective Solution for Google Business Management](https://www.g2.com/survey_responses/gmbapi-com-review-12331880)"** **Rating:** 5.0/5.0 stars *— Matt .* [Read full review](https://www.g2.com/survey_responses/gmbapi-com-review-12331880) --- **"[Supercharge Local SEO with GMBapi.com](https://www.g2.com/survey_responses/gmbapi-com-review-12621144)"** **Rating:** 5.0/5.0 stars *— Roland K.* [Read full review](https://www.g2.com/survey_responses/gmbapi-com-review-12621144) --- ### 10. [hearBack](https://www.g2.com/products/layerblocks-hearback/reviews) HearBack is a review management platform built for local businesses — restaurants, salons, clinics, and service SMBs — that want more 5-star reviews without the risk of negative ones going public. The core mechanism is smart routing. After a customer visit, HearBack sends a personalised review request by SMS, email, or QR code. Happy customers (4–5 stars) are sent straight to your public profile on Google, Yelp, Facebook, or Trustpilot to leave a review. Unhappy customers (1–3 stars) are routed to a private feedback form instead, giving you the chance to resolve the issue directly — before it ends up on a public listing. Key features: • Automated review requests via SMS, email, and QR codes • Sentiment-based routing across Google, Yelp, Facebook, and Trustpilot (more platforms coming) • Branded review landing pages and shareable review links • Multi-location support for businesses with 1–3 sites • Real-time dashboard tracking requests sent, reviews captured, and conversion rate • GDPR-compliant with full opt-out handling HearBack is designed for owner-operators who don't have time to chase reviews manually. By making it easy for satisfied customers to leave reviews — and giving unhappy ones a private channel — businesses lift their public star rating, build social proof, and improve local search rankings on Google Maps and the Local Pack. Free trial available. No setup fees. Cancel anytime. **Average Rating:** 5.0/5.0 **Total Reviews:** 5 **Who Is the Company Behind hearBack?** - **Seller:** [Layerblocks](https://www.g2.com/sellers/layerblocks) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Mid-Market, 40% Enterprise #### What Are Recent G2 Reviews of hearBack? **"[Smart review routing Helps Manage Customer Feedback Effectively](https://www.g2.com/survey_responses/hearback-review-12935345)"** **Rating:** 5.0/5.0 stars *— Stephanie B.* [Read full review](https://www.g2.com/survey_responses/hearback-review-12935345) --- **"[Automated Review Requests via SMS, Email, and QR Codes—A Huge Time-Saver](https://www.g2.com/survey_responses/hearback-review-12935374)"** **Rating:** 5.0/5.0 stars *— Trayan T.* [Read full review](https://www.g2.com/survey_responses/hearback-review-12935374) --- ### 11. [RaveCapture](https://www.g2.com/products/ravecapture/reviews) Your products deserve to be shown off by real customers. The best way to do this is by sharing experiences customers have with your products through visual content. Connect with your Ecommerce platform to instantly begin requesting photo and video reviews from customers. Once collected, automatically share reviews with compelling customer visuals on product pages, your dedicated reviews page via our Visual Gallery and on your home page. **Average Rating:** 4.2/5.0 **Total Reviews:** 5 **How Do G2 Users Rate RaveCapture?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind RaveCapture?** - **Seller:** [TrustSpot](https://www.g2.com/sellers/trustspot) - **Year Founded:** 2015 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** https://www.linkedin.com/company/7583958 (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of RaveCapture? **"[The best review system](https://www.g2.com/survey_responses/ravecapture-review-722775)"** **Rating:** 5.0/5.0 stars *— Mehdi M.* [Read full review](https://www.g2.com/survey_responses/ravecapture-review-722775) --- **"[Very happy with the results](https://www.g2.com/survey_responses/ravecapture-review-2014143)"** **Rating:** 5.0/5.0 stars *— Michael W.* [Read full review](https://www.g2.com/survey_responses/ravecapture-review-2014143) --- ### 12. [REVIEWS.AI](https://www.g2.com/products/reviews-ai/reviews) Product review monitoring, management and big data analytics, helping today's biggest brands listen to their customers and improve products. Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance. **Average Rating:** 4.7/5.0 **Total Reviews:** 5 **How Do G2 Users Rate REVIEWS.AI?** - **Retail:** 10.0/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind REVIEWS.AI?** - **Seller:** [ReviewMonitoring.com](https://www.g2.com/sellers/reviewmonitoring-com) - **Year Founded:** 2016 - **HQ Location:** Bethesda, US - **LinkedIn® Page:** https://www.linkedin.com/company/review-monitoring (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Mid-Market, 20% Enterprise #### What Are REVIEWS.AI's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Customizability (1 reviews) - Efficiency (1 reviews) - Feedback Management (1 reviews) ### What Do G2 Reviewers Say About REVIEWS.AI? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of REVIEWS.AI, appreciating the quick and helpful responses to their inquiries. - Users value the **customizability** of REVIEWS.AI, enhancing their experience and simplifying customer feedback management effectively. - Users love the **efficiency** of REVIEWS.AI, significantly saving time and simplifying customer feedback management. - Users value the **efficiency of feedback management** in REVIEWS.AI, greatly enhancing productivity and accessibility of insights. #### What Are Recent G2 Reviews of REVIEWS.AI? **"[Fabulous support team, and a system that makes work easier.](https://www.g2.com/survey_responses/reviews-ai-review-10658284)"** **Rating:** 5.0/5.0 stars *— Taylor B.* [Read full review](https://www.g2.com/survey_responses/reviews-ai-review-10658284) --- **"[Efficient Automation with Room for Customization](https://www.g2.com/survey_responses/reviews-ai-review-13147060)"** **Rating:** 4.5/5.0 stars *— Jelena S.* [Read full review](https://www.g2.com/survey_responses/reviews-ai-review-13147060) --- #### What Are G2 Users Discussing About REVIEWS.AI? - [What is ReviewMonitoring.com used for?](https://www.g2.com/discussions/what-is-reviewmonitoring-com-used-for) ### 13. [SKEEPERS Influencer Marketing](https://www.g2.com/products/skeepers-influencer-marketing/reviews) Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships, amplify reach, boost engagement, drive sales, and improve consumer retention. Our solutions make it easy to create, collect, manage, and activate UGC, effectively and at scale. Build trust among prospective customers with authentic content and keep your campaigns fresh with next generation Influencer Marketing. Our community of 100,000+ nano and micro influencers generate original, authentic content about brands and products to drive conversion and boost campaign performance. Utilize Influencer posts and Gifted Reviews to allow your prospective customers to explore what you offer, engage with your content, and ultimately, influence purchase decisions. **Average Rating:** 4.4/5.0 **Total Reviews:** 78 **How Do G2 Users Rate SKEEPERS Influencer Marketing?** - **Retail:** 8.3/10 (Category avg: 8.4/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10.0/10 (Category avg: 10/10) **Who Is the Company Behind SKEEPERS Influencer Marketing?** - **Seller:** [Skeepers](https://www.g2.com/sellers/skeepers) - **Year Founded:** 2012 - **HQ Location:** Marseille, FR - **Twitter:** @Skeepersgroup (201 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/skeepers/ (400 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Community Manager - **Top Industries:** Cosmetics, Food & Beverages - **Company Size:** 57% Small-Business, 26% Mid-Market #### What Are Recent G2 Reviews of SKEEPERS Influencer Marketing? **"[Great site. Great products.](https://www.g2.com/survey_responses/skeepers-influencer-marketing-review-5082675)"** **Rating:** 5.0/5.0 stars *— Charey J.* [Read full review](https://www.g2.com/survey_responses/skeepers-influencer-marketing-review-5082675) --- **"[Octoly is the perfect platform for Influencers!](https://www.g2.com/survey_responses/skeepers-influencer-marketing-review-5338504)"** **Rating:** 5.0/5.0 stars *— Erica B.* [Read full review](https://www.g2.com/survey_responses/skeepers-influencer-marketing-review-5338504) --- #### What Are G2 Users Discussing About SKEEPERS Influencer Marketing? - [How has SKEEPERS Influencer Marketing helped your brand, and what challenges have you faced?](https://www.g2.com/discussions/how-has-skeepers-influencer-marketing-helped-your-brand-and-what-challenges-have-you-faced) - [What is SKEEPERS Influencer Marketing used for?](https://www.g2.com/discussions/what-is-skeepers-influencer-marketing-used-for) ### 14. [DemandHub](https://www.g2.com/products/demandhub/reviews) DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience. **Average Rating:** 4.8/5.0 **Total Reviews:** 58 **How Do G2 Users Rate DemandHub?** - **Retail:** 8.3/10 (Category avg: 8.4/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind DemandHub?** - **Seller:** [DemandHub](https://www.g2.com/sellers/demandhub) - **HQ Location:** Mississauga, Ontario - **Twitter:** @DemandHub - **LinkedIn® Page:** https://www.linkedin.com/company/demandhub/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Automotive, Hospital & Health Care - **Company Size:** 95% Small-Business, 3% Mid-Market #### What Are DemandHub's Pros and Cons? **Pros:** - Helpful (3 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Effective (2 reviews) - Efficiency (2 reviews) **Cons:** - Limited Features (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About DemandHub? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **responsive and efficient support** from DemandHub, resolving issues and saving time effectively. - Users praise DemandHub for its **responsive and effective customer support** , resolving issues promptly and efficiently. - Users appreciate the **ease of use** of DemandHub, finding it time-saving and user-friendly with helpful support options. - Users appreciate the **quick responsiveness and effectiveness** of DemandHub, enhancing efficiency and saving valuable time. - Users value the **efficiency** of DemandHub, as it resolves issues swiftly and automates tasks to save time. **Cons:** - Users are disappointed by the lack of **Dark Mode** in DemandHub, which limits personalization and comfort during use. - Users desire a **Dark Mode** feature in DemandHub to improve usability and reduce eye strain. #### What Are Recent G2 Reviews of DemandHub? **"[Effortless Google Review Integration with Rapid Support](https://www.g2.com/survey_responses/demandhub-review-12404501)"** **Rating:** 5.0/5.0 stars *— Marion M.* [Read full review](https://www.g2.com/survey_responses/demandhub-review-12404501) --- **"[Automation and Quick Responses Elevate Our Practice](https://www.g2.com/survey_responses/demandhub-review-12310659)"** **Rating:** 4.5/5.0 stars *— Doug P.* [Read full review](https://www.g2.com/survey_responses/demandhub-review-12310659) --- #### What Are G2 Users Discussing About DemandHub? - [What is DemandHub used for?](https://www.g2.com/discussions/what-is-demandhub-used-for) ### 15. [Feedback Company](https://www.g2.com/products/feedback-company/reviews) The Feedback Company lets you gather feedback and turns reviews and customer ratings in an advertisement for your business or shop. **Average Rating:** 3.5/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Feedback Company?** - **Retail:** 5.0/10 (Category avg: 8.4/10) - **E-commerce:** 5.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Feedback Company?** - **Seller:** [Feedback Company](https://www.g2.com/sellers/feedback-company-6099da0b-8eab-4c4d-b37a-9246b26389b4) - **Year Founded:** 2010 - **HQ Location:** Utrecht, NL - **LinkedIn® Page:** https://www.linkedin.com/company/feedbackcompany/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Feedback Company's Pros and Cons? **Pros:** - Ease of Use (1 reviews) **Cons:** - Technical Issues (1 reviews) ### What Do G2 Reviewers Say About Feedback Company? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Feedback Company beneficial for quickly submitting requests and setting alerts. **Cons:** - Users report **technical issues** such as camera freezes and the absence of a blue indicator light affecting usability. #### What Are Recent G2 Reviews of Feedback Company? **"[Great Customer review platform](https://www.g2.com/survey_responses/feedback-company-review-5350283)"** **Rating:** 4.0/5.0 stars *— Milou t.* [Read full review](https://www.g2.com/survey_responses/feedback-company-review-5350283) --- **"[Very quick and intuitive](https://www.g2.com/survey_responses/feedback-company-review-5373110)"** **Rating:** 4.5/5.0 stars *— Wessel v.* [Read full review](https://www.g2.com/survey_responses/feedback-company-review-5373110) --- #### What Are G2 Users Discussing About Feedback Company? - [What is Feedback Company used for?](https://www.g2.com/discussions/what-is-feedback-company-used-for) ### 16. [Jooice](https://www.g2.com/products/jooice/reviews) Jooice is an easy-to-use app that allows you to amplify your business' online presence from a single place. Optimize your online listings, manage your reputation and engage with social media. Jooice AI provides recommendations to beat out your competitors and automatically draft responses to customers. Try a free 7-day trial today to see how Jooice can improve your marketing and save you time. Get discovered online, engage with customers and improve your reputation. Leverage Jooice AI to improve your marketing and make your life easier. Stay on top of your business' performance with real-time alerts and reports. Jooice's dedicated customer support ensures you'll always have the help you need. Jooice integrates with all of the major websites, apps and platforms (Google, Facebook, Instagram, Yellow Pages, Angi, etc). Jooice's easy setup wizard lets you post your business quickly across the internet and easily manage your online reputation. **Average Rating:** 4.6/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Jooice?** - **Retail:** 10.0/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Jooice?** - **Seller:** [Webidoo](https://www.g2.com/sellers/webidoo) - **Year Founded:** 2017 - **HQ Location:** Milano, IT - **LinkedIn® Page:** https://www.linkedin.com/company/webidoo (357 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 91% Small-Business, 9% Mid-Market #### What Are Jooice's Pros and Cons? **Pros:** - Centralized Management (7 reviews) - Ease of Use (5 reviews) - Simple (5 reviews) - Automation (4 reviews) - Sharing (4 reviews) **Cons:** - Linking Issues (2 reviews) - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) - Difficult Setup (1 reviews) - Instagram Limitations (1 reviews) ### What Do G2 Reviewers Say About Jooice? *AI-generated summary from verified user reviews* **Pros:** - Users love the **centralized management** of Jooice, simplifying project tracking and enhancing team collaboration effortlessly. - Users appreciate the **ease of use** of Jooice, finding it simple, effective, and well-organized for project management. - Users love the **clarity and focus** of Jooice, effectively managing projects and enhancing team collaboration. - Users love the **automation features** of Jooice, simplifying tasks and enhancing productivity in their workspace. - Users love the **convenience of managing multiple products** in one place, enhancing their online marketing efforts significantly. **Cons:** - Users find the **linking process slow and problematic** , especially with required business account connections for Instagram and Facebook. - Users find the **difficult learning curve** frustrating, struggling to keep up with Jooice's evolving features. - Users find the **difficult navigation** of Jooice frustrating, as it requires time to learn the new features. - Users found the **difficult setup** of Jooice challenging, but appreciated the responsive customer support for assistance. - Users dislike the **requirement for business accounts** to connect Facebook and Instagram for posting, complicating usage. #### What Are Recent G2 Reviews of Jooice? **"[Jooice is very user-friendly](https://www.g2.com/survey_responses/jooice-review-11240721)"** **Rating:** 4.5/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/jooice-review-11240721) --- **"[Useful platform to help me out managing reviews, social media, and my listing activities.](https://www.g2.com/survey_responses/jooice-review-11239006)"** **Rating:** 4.5/5.0 stars *— Marco V.* [Read full review](https://www.g2.com/survey_responses/jooice-review-11239006) --- ### 17. [Opinew Product Reviews](https://www.g2.com/products/opinew-product-reviews/reviews) Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. We let you import from Amazon, Aliexpress, and Ebay, making it easy to get started. Opinew is optimized for Shopify - our technology ensures that our reviews app doesn't affect your page load speeds - we don't make any requests on a page open. Review Generation - Schedule Email & SMS requests to ask your customers to leave a review - Order printed review requests to be sent along with your customers' orders - Direct from the product widget - Create questions & answers to better inform your customers. Import Reviews - From Amazon, Ebay, AliExpress - From Oberlo, Spreadr, Importify, Dropified - From other review applications - In 1-click using our Chrome Extension Widgets - Product reviews, - Star ratings - Footer badge - All reviews page - Review Pop-Up Marketing & Upselling: - Create coupons to incentivize your clients to leave a review - Google Shopping integration - Use our advanced Analytics dashboard to take better decisions based on your customers' behaviors **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **Who Is the Company Behind Opinew Product Reviews?** - **Seller:** [Opinew](https://www.g2.com/sellers/opinew) - **Year Founded:** 2018 - **HQ Location:** Glasgow, GB - **Twitter:** @Opinew (355 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/opinew (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of Opinew Product Reviews? **"[Great all-in-one review management tool for Shopify stores.](https://www.g2.com/survey_responses/opinew-product-reviews-review-7837389)"** **Rating:** 5.0/5.0 stars *— Mary A.* [Read full review](https://www.g2.com/survey_responses/opinew-product-reviews-review-7837389) --- **"[Great support team](https://www.g2.com/survey_responses/opinew-product-reviews-review-7709240)"** **Rating:** 5.0/5.0 stars *— Brains S.* [Read full review](https://www.g2.com/survey_responses/opinew-product-reviews-review-7709240) --- #### What Are G2 Users Discussing About Opinew Product Reviews? - [What is Opinew Product Reviews used for?](https://www.g2.com/discussions/what-is-opinew-product-reviews-used-for) ### 18. [Trustist Reviews](https://www.g2.com/products/trustist-reviews/reviews) We know that it can be hard to keep up with reviews when you're busy running a business. That's why we built Trustist, to make review management a breeze. Not only does it allow you to collect reviews from anywhere, but it also automatically posts 4 - 5 star reviews instantly to social media, so potential customers can see what people are saying about your company. Trustist also makes it easy for your customers to leave reviews. All they have to do is scan a QR code or click on our review link and they're good-to-go. No more hunting down email addresses or trying to remember where you put that pesky business card! We know that every star counts, so Trustist automatically aggregates all of your reviews from any platform into a single display on your site. We then display those all-important stars for the webpages of your business website in the organic Google search results to ensure that you stand out against competitors. All of your business reviews can then be monitored, managed and reported-on in one place, using the Trustist dashboard. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Trustist Reviews?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) **Who Is the Company Behind Trustist Reviews?** - **Seller:** [TRUSTist](https://www.g2.com/sellers/trustist) - **Year Founded:** 2014 - **HQ Location:** York, GB - **LinkedIn® Page:** https://www.linkedin.com/company/9341142 (28 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Trustist Reviews? **"[Great service, simple and easy to use, always adding features.](https://www.g2.com/survey_responses/trustist-reviews-review-467745)"** **Rating:** 5.0/5.0 stars *— Joe D.* [Read full review](https://www.g2.com/survey_responses/trustist-reviews-review-467745) --- **"[Great review system](https://www.g2.com/survey_responses/trustist-reviews-review-467747)"** **Rating:** 4.5/5.0 stars *— Hannah L.* [Read full review](https://www.g2.com/survey_responses/trustist-reviews-review-467747) --- #### What Are G2 Users Discussing About Trustist Reviews? - [What is TRUSTist REVIEWer used for?](https://www.g2.com/discussions/what-is-trustist-reviewer-used-for) ### 19. [TrustLoop](https://www.g2.com/products/trustloop/reviews) TrustLoop is a reputation management software powered by AI that helps software and other digital products as well as small business manage feedback and improve reviews. **Average Rating:** 5.0/5.0 **Total Reviews:** 4 **How Do G2 Users Rate TrustLoop?** - **Retail:** 9.4/10 (Category avg: 8.4/10) - **E-commerce:** 8.9/10 (Category avg: 8.5/10) **Who Is the Company Behind TrustLoop?** - **Seller:** [TrustLoop](https://www.g2.com/sellers/trustloop) - **LinkedIn® Page:** https://www.linkedin.com/company/trustloop-co/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of TrustLoop? **"[Finally a good review management tool for SaaS](https://www.g2.com/survey_responses/trustloop-review-9768371)"** **Rating:** 5.0/5.0 stars *— Ankur S.* [Read full review](https://www.g2.com/survey_responses/trustloop-review-9768371) --- **"[Glad we found TrustLoop](https://www.g2.com/survey_responses/trustloop-review-9656191)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/trustloop-review-9656191) --- ### 20. [Aiplex Bridge](https://www.g2.com/products/aiplex-software-aiplex-bridge/reviews) AiPlex Bridge is an all-encompassing Omnichannel Customer Experience Management Platform designed to foster long-lasting connections with customers through 25+ digital channels. As India's sole Digital-First Comprehensive Online Reputation Management (ORM) Platform, it enables businesses to effectively listen to customer feedback, comprehend their needs, engage in meaningful interactions, and cultivate enduring relationships. With features such as Digital Removal, Social Listening, Response Management, Review Management, Analytics, and a Digital Command Centre, all integrated into a single platform, AiPlex Bridge empowers businesses to streamline their digital presence and enhance their overall customer experience. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Aiplex Bridge?** - **Retail:** 8.3/10 (Category avg: 8.4/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Aiplex Bridge?** - **Seller:** [Aiplex Software](https://www.g2.com/sellers/aiplex-software) - **Year Founded:** 2003 - **HQ Location:** Bengaluru, IN - **LinkedIn® Page:** https://www.linkedin.com/company/aiplexbridge (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Aiplex Bridge's Pros and Cons? **Pros:** - Centralized Management (1 reviews) - Platform Centralization (1 reviews) - Sharing (1 reviews) ### What Do G2 Reviewers Say About Aiplex Bridge? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **centralized management** of Aiplex Bridge, enjoying a seamless experience across all social media platforms. - Users value the **one-stop solution** Aiplex Bridge provides for all social media platforms, enhancing convenience and efficiency. - Users value the **one-stop solution** Aiplex Bridge provides for all social media platforms, streamlining their experience. #### What Are Recent G2 Reviews of Aiplex Bridge? **"[Aiplex Bridge Insights](https://www.g2.com/survey_responses/aiplex-bridge-review-9595622)"** **Rating:** 4.5/5.0 stars *— Ansh K.* [Read full review](https://www.g2.com/survey_responses/aiplex-bridge-review-9595622) --- **"[Effective ORM with Smooth Setup](https://www.g2.com/survey_responses/aiplex-bridge-review-12955979)"** **Rating:** 4.5/5.0 stars *— Anil K.* [Read full review](https://www.g2.com/survey_responses/aiplex-bridge-review-12955979) --- ### 21. [Bravo Video](https://www.g2.com/products/bravo-video/reviews) Bravo enables marketers to instantly capture video from customers, users and fans - right over the web. Companies such as Indeed, Act-On Software and Pearson are using Bravo to launch user generated video campaigns, including video testimonials, video contests, customer stories, product reviews and more. Loved for its beautifully simple interface, Bravo can capture video from any browser, smartphone or tablet. **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Bravo Video?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Bravo Video?** - **Seller:** [Bravo Video](https://www.g2.com/sellers/bravo-video) - **Year Founded:** 2011 - **HQ Location:** St. Charles, US - **Twitter:** @BravoVideo (35 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/bravo-video (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Bravo Video? **"[The innovative alternative to improve the customer experience.](https://www.g2.com/survey_responses/bravo-video-review-2566617)"** **Rating:** 4.5/5.0 stars *— Marcus R. A.* [Read full review](https://www.g2.com/survey_responses/bravo-video-review-2566617) --- **"[easy to use marketing tool](https://www.g2.com/survey_responses/bravo-video-review-105420)"** **Rating:** 4.5/5.0 stars *— Verified User in Management Consulting* [Read full review](https://www.g2.com/survey_responses/bravo-video-review-105420) --- #### What Are G2 Users Discussing About Bravo Video? - [What is Bravo Video used for?](https://www.g2.com/discussions/what-is-bravo-video-used-for) ### 22. [GetReviews.ai](https://www.g2.com/products/getreviews-ai/reviews) GetReviews.ai is a review funnel optimized to generate reviews on Amazon, Walmart.com, Shopify, and more. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 **How Do G2 Users Rate GetReviews.ai?** - **Retail:** 10.0/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind GetReviews.ai?** - **Seller:** [GetReviews.ai](https://www.g2.com/sellers/getreviews-ai) - **Year Founded:** 2020 - **HQ Location:** Seattle, US - **Twitter:** @getreviewsai (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/66340855 (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of GetReviews.ai? **"[Excellent tool, it helps us most of the reviews on the website in an automated way](https://www.g2.com/survey_responses/getreviews-ai-review-5061116)"** **Rating:** 5.0/5.0 stars *— Dani M.* [Read full review](https://www.g2.com/survey_responses/getreviews-ai-review-5061116) --- **"[Increase Sales and Reviews using GetReviews](https://www.g2.com/survey_responses/getreviews-ai-review-5087976)"** **Rating:** 4.5/5.0 stars *— Sumit S C.* [Read full review](https://www.g2.com/survey_responses/getreviews-ai-review-5087976) --- #### What Are G2 Users Discussing About GetReviews.ai? - [What is GetReviews.ai used for?](https://www.g2.com/discussions/what-is-getreviews-ai-used-for) ### 23. [Morevago](https://www.g2.com/products/morevago/reviews) It’s like a “Get New Customers” widget for your website. We help businesses easily showcase their best reviews on their website to become the business new customers trust! On average, Morevago customers see a 34% increase in new customers from their website in only 30 days! **Average Rating:** 4.8/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Morevago?** - **Retail:** 9.2/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Morevago?** - **Seller:** [Matt Staton](https://www.g2.com/sellers/matt-staton) - **Year Founded:** 2017 - **HQ Location:** United States - **Twitter:** @morevago (144 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/morevago/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of Morevago? **"[Services](https://www.g2.com/survey_responses/morevago-review-8495605)"** **Rating:** 5.0/5.0 stars *— Vikrant S.* [Read full review](https://www.g2.com/survey_responses/morevago-review-8495605) --- **"[Best software](https://www.g2.com/survey_responses/morevago-review-9849884)"** **Rating:** 4.5/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/morevago-review-9849884) --- #### What Are G2 Users Discussing About Morevago? - [What is Morevago used for?](https://www.g2.com/discussions/what-is-morevago-used-for) ### 24. [OnVoard](https://www.g2.com/products/onvoard/reviews) Email Marketing for Ecommerce **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate OnVoard?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) **Who Is the Company Behind OnVoard?** - **Seller:** [OnVoard](https://www.g2.com/sellers/onvoard) - **Year Founded:** 2017 - **HQ Location:** Singapore, SG - **Twitter:** @onvoard (4 Twitter followers) - **LinkedIn® Page:** https://linkedin.com/company/onvoard/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Enterprise #### What Are Recent G2 Reviews of OnVoard? **"[OnVoard review](https://www.g2.com/survey_responses/onvoard-review-5219973)"** **Rating:** 4.5/5.0 stars *— Anastasios N.* [Read full review](https://www.g2.com/survey_responses/onvoard-review-5219973) --- **"[Best Ecommerce marketing platform](https://www.g2.com/survey_responses/onvoard-review-4724491)"** **Rating:** 4.0/5.0 stars *— pavan c.* [Read full review](https://www.g2.com/survey_responses/onvoard-review-4724491) --- #### What Are G2 Users Discussing About OnVoard? - [What does Onvoard do?](https://www.g2.com/discussions/what-does-onvoard-do) - [What is OnBoard app?](https://www.g2.com/discussions/what-is-onboard-app) - [What is the best board software?](https://www.g2.com/discussions/what-is-the-best-board-software) - [What is On board software?](https://www.g2.com/discussions/what-is-on-board-software) ### 25. [Reevoo](https://www.g2.com/products/reevoo/reviews) Reevoo is an independent and impartial ratings and reviews provider. **Average Rating:** 2.3/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Reevoo?** - **Retail:** 0.0/10 (Category avg: 8.4/10) - **E-commerce:** 0.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Reevoo?** - **Seller:** [Reevoo](https://www.g2.com/sellers/reevoo-e351de71-0924-4dfc-b228-e2bb63607527) - **Year Founded:** 2010 - **HQ Location:** Petersfield, England, United Kingdom - **LinkedIn® Page:** https://uk.linkedin.com/company/feefo (127 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Reevoo's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Feedback Management (1 reviews) - Setup Ease (1 reviews) ### What Do G2 Reviewers Say About Reevoo? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of setup** for collecting structured reviews and feedback through Reevoo. - Users value the **structured feedback management** offered by Reevoo, appreciating the simplicity of its setup. - Users value the **simple setup** of Reevoo, making customer feedback collection easy and efficient. #### What Are Recent G2 Reviews of Reevoo? **"[Evaluation of Reevoo](https://www.g2.com/survey_responses/reevoo-review-1646614)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/reevoo-review-1646614) --- #### What Are G2 Users Discussing About Reevoo? - [What is Reevoo used for?](https://www.g2.com/discussions/what-is-reevoo-used-for) ## What Is Review Management Software? [E-Commerce Software](https://www.g2.com/categories/e-commerce) ## What Software Categories Are Similar to Review Management Software? - [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) - [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) - [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) - [Local Listing Management Software](https://www.g2.com/categories/local-listing-management) - [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) - [Experience Management Software](https://www.g2.com/categories/experience-management) - [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) --- ## How Do You Choose the Right Review Management Software? ### What You Should Know About Product Reviews Software ### What is review management software? Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights. This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal. ### Key benefits of review management software - Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand. - Encourage authenticity by allowing prospects and customers to learn about brand weaknesses. - Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers. - Increase sales by understanding the overall brand image ### Why use review management software? Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs. **Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands. **Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty. ### Who uses review management software? Reviewer feedback can benefit multiple company departments, from sales and marketing to product development. **Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences. **Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial. **Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction. ### Kinds of review management software Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management. **Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price. **Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations. **Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software. ### Review management software features **Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously. **Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process. **Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted. Visual display elements such as photos, ratings, or badges can make reviews more attractive. [**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats. Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling) #### Additional review management software features **Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible. **Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them. ### Trends related to review management software **Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback. **Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends. ### Potential issues with review management software **Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators. **Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration). **Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior. **Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies. **Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives. ### Software and services related to review management software [**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information. [**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information. [**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.