This year, we moved into a custom survey to gather information to help us drive our team and company in the right direction. It was a spur decision to complete it and our customer service team assisted us with phrasing of questions, type of questions and got everything set up to send out in about a 2 month period. The data we have gotten back is invaluable. Review collected by and hosted on G2.com.

There are still a few kinks in the type of questions that you can ask. A ranking feature would be nice to have available to create some average rating numbers. Review collected by and hosted on G2.com.