# Best Review Management Software - Page 2 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&amp;A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. ## Top Review Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5.0 (404 reviews) | Shopify review collection with Klaviyo automation | "[6+ Years Using Okendo and Still Very Happy With It](https://www.g2.com/survey_responses/okendo-review-13037459)" | | 2 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.6/5.0 (1,310 reviews) | Post-purchase review collection inside email flows | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 3 | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5.0 (2,405 reviews) | Multi-location review aggregation with centralized response workflows | "[Visually pleasing & streamlined process. No complaints](https://www.g2.com/survey_responses/reputation-review-9899978)" | | 4 | [Feefo](https://www.g2.com/products/feefo/reviews) | 4.6/5.0 (144 reviews) | Verified-only review collection with verified purchase enforcement | "[Exceptional tool for collecting customer feedback](https://www.g2.com/survey_responses/feefo-review-11509342)" | | 5 | [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5.0 (198 reviews) | Post-job review collection with automated invoicing | "[Efficient, Feature-Rich, and Easy to Use](https://www.g2.com/survey_responses/housecall-pro-review-12045862)" | | 6 | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5.0 (255 reviews) | Shopify review automation with loyalty integration | "[Effortless Setup and Customer Engagement with Yotpo](https://www.g2.com/survey_responses/yotpo-review-12262971)" | | 7 | [Experience.com](https://www.g2.com/products/experience-com/reviews) | 4.8/5.0 (385 reviews) | Automated review collection with social syndication | "[Effortless Review Management, Seamless Integration](https://www.g2.com/survey_responses/experience-com-review-9917130)" | | 8 | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5.0 (643 reviews) | Google-integrated review collection with Shopify automation | "[Quality service with good customer support](https://www.g2.com/survey_responses/reviews-io-review-10934512)" | | 9 | [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) | 4.9/5.0 (64 reviews) | — | "[Fast Setup, Automated Review Requests, and a Clean All-in-One Dashboard](https://www.g2.com/survey_responses/reputationstacker-review-13086958)" | | 10 | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5.0 (793 reviews) | Review syndication across retail partner networks | "[Game-Changer for Review Management with Stellar Support](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)" | ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=14037&focus%5B%5D=4506&focus%5B%5D=84697&focus%5B%5D=4367) Highlighted products: Okendo, Klaviyo, Reputation, Feefo, Housecall Pro, Yotpo, Experience.com, and Reviews.io. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=housecall-pro&focus%5B%5D=yotpo&focus%5B%5D=experience-com&focus%5B%5D=reviews-io) ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 270 ### Category Stats (Jul 2026) - **Average Rating**: 4.6/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ReputationStacker (+0.53%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,400+ Authentic Reviews - 270+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Review Management Software Is Best for Your Use Case? - **Leader:** [Okendo](https://www.g2.com/products/okendo/reviews) - **Highest Performer:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Easiest to Use:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Top Trending:** [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - **Best Free Software:** [Reviews.io](https://www.g2.com/products/reviews-io/reviews) --- **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-07-14T23%3A25%3A41Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fpage%3D14&secure%5Btoken%5D=76583b5aa5f3f2b96c798dbeecc753b1553478b828019cf05c38bc2aea3b2e24&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) --- ## Review Management Software Features & Capabilities ### What are the Best Review Management Software with Authentication? Provide multiple methods of user authentication such as social media accounts. **Top-rated Review Management Software for Authentication:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Authentication](https://www.g2.com/categories/review-management-software/f/authentication) ### What are the Best Review Management Software with Sampling? Manage product samples used for promotional purposes. **Top-rated Review Management Software for Sampling:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) [Explore Review Management Software with Sampling](https://www.g2.com/categories/review-management-software/f/sampling) ### What are the Best Review Management Software with Syndication? Manage syndication to distribute reviews across multiple channels. **Top-rated Review Management Software for Syndication:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) [Explore Review Management Software with Syndication](https://www.g2.com/categories/review-management-software/f/syndication) ### What are the Best Review Management Software with Integration & APIs? Provide APIs or direct integration with e-commerce software and website builders. **Top-rated Review Management Software for Integration & APIs:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Integration & APIs](https://www.g2.com/categories/review-management-software/f/integration-apis) ### What are the Best Review Management Software with Community Q&A? Consumers can ask questions about products and request feedback from peers. **Top-rated Review Management Software for Community Q&A:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Community Q&A](https://www.g2.com/categories/review-management-software/f/community-q-a) ## What Are the Top-Rated Review Management Software Products in 2026? ### 1. [Sekel Tech](https://www.g2.com/products/sekel-tech/reviews) Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses bridge the gap between online discovery and in-store experiences by leveraging advanced technology to deliver targeted, location-based solutions that convert digital interactions into real-world sales. Sekel Tech has successfully generated 4.6 million high-quality calls and form leads quarterly for Fortune 500 brands, achieving an impressive 18-20% leads-to-sales conversion rate. We are SOC2, ISO, and GDPR-compliant to ensure secure data management while building trust with our clients. We deliver measurable, data-driven results that drive success across various industries. At Sekel Tech, we’re redefining the way brands can amplify the channel partners' sales with local audiences, turning digital engagement into tangible business outcomes. Let us help you elevate your brand's presence, increase foot traffic, and boost your sales. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Sekel Tech?** - **Retail:** 9.4/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Sekel Tech?** - **Seller:** [SEKEL TECHNOLOGIES PVT LTD](https://www.g2.com/sellers/sekel-technologies-pvt-ltd) - **Year Founded:** 2016 - **HQ Location:** Pune, IN - **Twitter:** @SekelTech (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sekel-tech/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 62% Mid-Market, 23% Small-Business #### What Are Sekel Tech's Pros and Cons? **Pros:** - Centralized Management (3 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - App Integration (1 reviews) **Cons:** - Challenges in Starting (2 reviews) - Onboarding Difficulties (2 reviews) - Reporting Issues (1 reviews) - Technical Issues (1 reviews) ### What Do G2 Reviewers Say About Sekel Tech? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized management** of Sekel Tech, enjoying seamless inventory management and consolidated digital marketing tools. - Users praise the **fantastic customer support** during onboarding, enhancing their experience with Sekel Tech's tools. - Users appreciate the **ease of use** of Sekel Tech, benefiting from its all-in-one application for daily tasks. - Users highly value the **fantastic support** provided by Sekel Tech, especially during onboarding with Sellrapp. - Users praise the **excellent app integration** and support during onboarding, particularly with the Sellrapp feature. **Cons:** - Users find the **onboarding process slow** due to Google policies, leading to delays in getting started. - Users find that the **onboarding process takes considerable time** due to various Google policies and procedures. - Users experience delays during the onboarding process, highlighting the **time-consuming nature** of integrating new stores. - Users report that the **onboarding process can be slow** , leading to delays in the setup of new stores. #### What Are Recent G2 Reviews of Sekel Tech? **"[Easy and Efficient Platform for Business Operations!](https://www.g2.com/survey_responses/sekel-tech-review-11459170)"** **Rating:** 4.5/5.0 stars *— Arpit S.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11459170) --- **"[Smoother connect with better results](https://www.g2.com/survey_responses/sekel-tech-review-11467209)"** **Rating:** 5.0/5.0 stars *— George D.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11467209) --- ### 2. [ClearlyRated](https://www.g2.com/products/clearlyrated/reviews) Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services. For more than 20 years, ClearlyRated has focused on AEC and closely related professional services firms.&nbsp; The company has helped more than 700 AEC firms design, deliver, and measure client experiences that drive growth, retention, and referrals. As pioneers and thought leaders in CX for professional services, ClearlyRated has led the movement to make CX measurable, actionable, and tied directly to business outcomes. Our Client Savvy&nbsp; platform leverages the patented CX® (Client Experience Indicator), a 7-point sliding scale that evaluates how client experiences align with expectations. Our platform delivers higher response rates, richer insights, and earlier risk detection than traditional survey methods, while real-time dashboards, AI sentiment analysis, and analytics enable firms to respond quickly and strategically. Beyond technology, ClearlyRated partners with organizations to embed client experience into daily practice. Its programs, ranging from Client Perception Studies to ongoing Voice of the Client initiatives, help firms integrate feedback into business development, project delivery, and strategic planning. The result is reduced risk, improved retention, and stronger market differentiation. **Average Rating:** 4.8/5.0 **Total Reviews:** 125 **How Do G2 Users Rate ClearlyRated?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ClearlyRated?** - **Seller:** [ClearlyRated](https://www.g2.com/sellers/clearlyrated) - **Company Website:** https://www.clearlyrated.com/ - **Year Founded:** 2003 - **HQ Location:** Portland, Oregon - **Twitter:** @ClearlyRated (1,630 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18669814/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Marketing Director - **Top Industries:** Staffing and Recruiting, Accounting - **Company Size:** 59% Mid-Market, 25% Small-Business #### What Are ClearlyRated's Pros and Cons? **Pros:** - Helpful (45 reviews) - Ease of Use (37 reviews) - Customer Support (29 reviews) - Customer Feedback (18 reviews) - Feedback Management (18 reviews) **Cons:** - Expensive (9 reviews) - Survey Limitations (7 reviews) - Limitations (6 reviews) - Improvement Needed (5 reviews) - Difficult Navigation (4 reviews) ### What Do G2 Reviewers Say About ClearlyRated? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of implementation and insightful feedback** from ClearlyRated, enhancing organizational growth and client relations. - Users appreciate the **ease of use** of ClearlyRated, finding it intuitive and well-supported for data utilization. - Users praise ClearlyRated for its **excellent customer support** , highlighting quick responses and helpful account management. - Users value the **structured and efficient feedback collection** provided by ClearlyRated, enhancing ongoing process improvement initiatives. - Users find **feedback management** with ClearlyRated invaluable, providing clear insights and enhancing client satisfaction effectively. **Cons:** - Users find the **annual fee costly** , especially with more affordable survey software options available on the market. - Users find the **limited response options** restrictive and desire more flexibility in survey design and editing. - Users find the **overwhelming amount of information** on ClearlyRated can complicate the user experience and navigation. - Users note that substantial **improvement is needed** in categorization and analytical features to fully utilize the product. - Users find the **difficult navigation** of ClearlyRated challenging, especially for newcomers trying to find key features. #### What Are Recent G2 Reviews of ClearlyRated? **"[Custom survey with great data analytics.](https://www.g2.com/survey_responses/clearlyrated-review-11050660)"** **Rating:** 4.5/5.0 stars *— Julia L.* [Read full review](https://www.g2.com/survey_responses/clearlyrated-review-11050660) --- **"[Powerful Feedback, Easy Setup, Enhances Client Relations](https://www.g2.com/survey_responses/clearlyrated-review-12705325)"** **Rating:** 5.0/5.0 stars *— Laura B.* [Read full review](https://www.g2.com/survey_responses/clearlyrated-review-12705325) --- #### What Are G2 Users Discussing About ClearlyRated? - [What is ClearlyRated used for?](https://www.g2.com/discussions/what-is-clearlyrated-used-for) ### 3. [StackTome](https://www.g2.com/products/stacktome/reviews) StackTome is a Review Optimization platform for D2C eCommerce brands designed for getting more positive reviews on multiple review platforms, without paying premium subscription fees. StackTome helps you segment your best customers, and send targeted review invitation campaigns, so you can get more positive reviews & improve your rating. **Average Rating:** 5.0/5.0 **Total Reviews:** 14 **How Do G2 Users Rate StackTome?** - **Retail:** 8.7/10 (Category avg: 8.4/10) - **E-commerce:** 9.8/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0.6/10 (Category avg: 10/10) **Who Is the Company Behind StackTome?** - **Seller:** [Stacktome](https://www.g2.com/sellers/stacktome) - **Year Founded:** 2017 - **HQ Location:** Tallin, Estonia - **Twitter:** @stacktome (30 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/stacktome/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 57% Small-Business, 43% Mid-Market #### What Are StackTome's Pros and Cons? **Pros:** - Integrations (6 reviews) - Automation (5 reviews) - Customer Support (5 reviews) - Setup Ease (5 reviews) - Review Management (4 reviews) **Cons:** - Delays (1 reviews) - Difficult Setup (1 reviews) - Poor Design (1 reviews) - Technical Issues (1 reviews) - Unclear Documentation (1 reviews) ### What Do G2 Reviewers Say About StackTome? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy integration** of StackTome, enhancing their review management and boosting their Trustpilot ratings. - Users highlight the **automation capabilities** of StackTome, simplifying review management and enhancing operational efficiency. - Users value the **responsive customer support** from StackTome, noting their exceptional help in optimizing the tool. - Users commend the **setup ease** of StackTome, enjoying quick implementation and seamless integration with existing systems. - Users commend StackTome for its **exceptional review management** , noting impressive results and outstanding support from the team. **Cons:** - Users note occasional **delays in sends** , though issues are usually resolved promptly, leaving little room for complaints. - Users find the **difficult setup** of StackTome challenging, especially for beginners needing clearer guidance and explanations. - Users find the **poor design** of StackTome to be functional but lacking in refinement for a better experience. - Users experienced **technical issues** during implementation, though support was prompt in resolving them for a unique end result. - Users find the **documentation unclear** , making initial setup challenging and potentially confusing for new users. #### What Are Recent G2 Reviews of StackTome? **"[I really like Stacktome](https://www.g2.com/survey_responses/stacktome-review-11530862)"** **Rating:** 4.5/5.0 stars *— Ceel H.* [Read full review](https://www.g2.com/survey_responses/stacktome-review-11530862) --- **"[Impressive Results and Best-in-Class Support from StackTome](https://www.g2.com/survey_responses/stacktome-review-12413718)"** **Rating:** 5.0/5.0 stars *— Michael J.* [Read full review](https://www.g2.com/survey_responses/stacktome-review-12413718) --- #### What Are G2 Users Discussing About StackTome? - [What is StackTome used for?](https://www.g2.com/discussions/what-is-stacktome-used-for) ### 4. [bayreviews](https://www.g2.com/products/bayreviews/reviews) TargetBay, an Ecommerce Marketing Cloud, used by thousands of online stores. It has six eCommerce products - BayReviews for Reviews & Ratings, BayMail for Email Marketing, BayServe for Behavioral Pop-ups, BaySmart for Product Recommendations, BayAds for Retargeting Ads, and BayPics for Instagram Curation. They are seamlessly integrated to drive more conversions for your online store and to lower customer acquisition costs. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate bayreviews?** - **Retail:** 8.3/10 (Category avg: 8.4/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10) **Who Is the Company Behind bayreviews?** - **Seller:** [TargetBay](https://www.g2.com/sellers/targetbay) - **Year Founded:** 2016 - **HQ Location:** Atlanta, GA - **Twitter:** @TargetBay (543 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/targetbay/ (100 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 73% Small-Business, 18% Mid-Market #### What Are Recent G2 Reviews of bayreviews? **"[Incredible program and top tier customer service.](https://www.g2.com/survey_responses/bayreviews-review-7486636)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/bayreviews-review-7486636) --- **"[Excellent customer service and quality product.](https://www.g2.com/survey_responses/bayreviews-review-8416734)"** **Rating:** 4.5/5.0 stars *— Verified User in Executive Office* [Read full review](https://www.g2.com/survey_responses/bayreviews-review-8416734) --- #### What Are G2 Users Discussing About bayreviews? - [What is bayreviews used for?](https://www.g2.com/discussions/what-is-bayreviews-used-for) ### 5. [Kudoz Reviews](https://www.g2.com/products/kudoz-reviews/reviews) Kudoz is a reputation-management platform built for local businesses. We made it simple on purpose: new users can start sending review requests by email and text within 30 seconds of signing up. Kudoz Tap Cards let staff tap a customer’s phone to open the business’s review page instantly—perfect at checkout, front desk, or in-home visits. Our smart routing asks customers for feedback and directs positive experiences to public sites like Google, Facebook, and Yelp, while critical feedback is sent privately to the owner to resolve before it hurts your reputation. Track opens, clicks, and completed reviews in an easy dashboard, invite teammates, and keep your brand consistent across locations. With Kudoz, any team member can help generate reviews, protect the brand, and grow local search visibility—without complicated training or setup. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Kudoz Reviews?** - **Retail:** 10.0/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Kudoz Reviews?** - **Seller:** [Kudoz Reviews](https://www.g2.com/sellers/kudoz-reviews) - **Year Founded:** 2025 - **HQ Location:** Lehi, US - **LinkedIn® Page:** https://www.linkedin.com/company/kudoz-reviews/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 117% Small-Business, 108% Mid-Market #### What Are Kudoz Reviews's Pros and Cons? **Pros:** - Feedback Management (9 reviews) - Ease of Use (7 reviews) - Reputation Management (5 reviews) - Insights (4 reviews) - Problem Resolution (4 reviews) **Cons:** - Limited Customization (5 reviews) - Poor Integration (3 reviews) - Expensive (2 reviews) - Missing Features (2 reviews) - Review Issues (2 reviews) ### What Do G2 Reviewers Say About Kudoz Reviews? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **direct feedback channels** in Kudoz Reviews, allowing quick identification of issues and improvements. - Users find Kudoz Reviews to have **ease of use** , enabling quick responses and efficient review tracking. - Users appreciate the **trust-building reviews** of Kudoz Reviews, easing new clients' anxiety about joining communities. - Users value the **actionable insights** from Kudoz Reviews, enhancing program effectiveness through qualitative feedback and impact measurement. - Users value the **effective problem resolution** with Kudoz Reviews, enhancing client service and feedback management. **Cons:** - Users feel the **limited customization** options hinder their ability to tailor the product to their brand's personality. - Users face challenges with **poor integration** , needing workarounds for syncing and additional costs for customization. - Users find the **pricing to be steep** , especially for high-volume businesses, though it may yield good ROI. - Users desire a **built-in survey tool** and find text message templates lack flexibility, impacting data collection. - Users face challenges with **review issues** , needing proactive promotion and dedicated monitoring to gather sufficient feedback. #### What Are Recent G2 Reviews of Kudoz Reviews? **"[Ttransformes Our Community Engagement Strategy](https://www.g2.com/survey_responses/kudoz-reviews-review-11887952)"** **Rating:** 5.0/5.0 stars *— Julia W.* [Read full review](https://www.g2.com/survey_responses/kudoz-reviews-review-11887952) --- **"[Invaluable Feedback For Building an Inclusive Workspace](https://www.g2.com/survey_responses/kudoz-reviews-review-11887888)"** **Rating:** 5.0/5.0 stars *— Delson S.* [Read full review](https://www.g2.com/survey_responses/kudoz-reviews-review-11887888) --- ### 6. [Stamped](https://www.g2.com/products/stamped/reviews) Stamped is a multi-channel eCommerce marketing automation platform designed to optimize customer acquisition and retention for eCommerce merchants. Engineered for reliability and scale, Stamped empowers online retailers of all sizes with access to enterprise-level technology for accelerated business growth through reviews, ratings, and loyalty incentive programs. Think of Stamped as the ultimate team player, from the migration, integration, and improvement of marketing stack conversions through open API access; to unique bespoke program solutions and excellent customer service at any plan level. Stamped is an extension of any in-house team. As a product-focused company, Stamped was designed by entrepreneurs for entrepreneurs, providing data-driven, cost-effective solutions in a single-platform approach; so sellers can get back to uniquely contributing to today’s global eCommerce consumer market. Trusted by industry-leading brands such as Colgate, Purple.com, and Linjer, Stamped is headquartered in Victoria, B.C, and currently supports 45,000+ global eCommerce merchants contributing to a diversified eCommerce economy. **Average Rating:** 4.6/5.0 **Total Reviews:** 27 **How Do G2 Users Rate Stamped?** - **Retail:** 9.6/10 (Category avg: 8.4/10) - **E-commerce:** 8.8/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Stamped?** - **Seller:** [Stamped.io](https://www.g2.com/sellers/stamped-io) - **Year Founded:** 2016 - **HQ Location:** Vancouver, BC - **Twitter:** @StampedHQ (1,434 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/stamped-io (37 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 85% Small-Business, 11% Mid-Market #### What Are Stamped's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - Setup Ease (1 reviews) ### What Do G2 Reviewers Say About Stamped? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of setup and use** of Stamped, enjoying seamless integration with Shopify. - Users appreciate the **easy integrations** with Shopify, enhancing efficiency without slowing down their website. - Users find the **easy integration** with Shopify beneficial, enhancing loyalty programs without impacting website performance. - Users find the **setup ease** of Stamped impressive, ensuring quick integration with Shopify and smooth performance. #### What Are Recent G2 Reviews of Stamped? **"[Ease of use for a loyalty program](https://www.g2.com/survey_responses/stamped-review-10968463)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/stamped-review-10968463) --- **"[A Heartfelt Thank You from GWBMA](https://www.g2.com/survey_responses/stamped-review-9811947)"** **Rating:** 5.0/5.0 stars *— Fiona H.* [Read full review](https://www.g2.com/survey_responses/stamped-review-9811947) --- #### What Are G2 Users Discussing About Stamped? - [Where is stamped IO located?](https://www.g2.com/discussions/stamped-where-is-stamped-io-located) - 1 comment - [Where is stamped IO located?](https://www.g2.com/discussions/where-is-stamped-io-located) - [Is stamped IO legit?](https://www.g2.com/discussions/stamped-is-stamped-io-legit) - [Is stamped IO legit?](https://www.g2.com/discussions/is-stamped-io-legit) - [Is stamped free?](https://www.g2.com/discussions/stamped-is-stamped-free) ### 7. [Feedspace](https://www.g2.com/products/feedspace/reviews) Feedspace is a testimonial collection software that allows individuals and businesses to collect, capture, and import different types of review content, such as Text, Video, Audio, and Images from their customers, users, or employees with one simple link. They can use this content for internal processes and marketing. **Average Rating:** 4.7/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Feedspace?** - **Retail:** 8.3/10 (Category avg: 8.4/10) - **E-commerce:** 8.1/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Feedspace?** - **Seller:** [TechUp Labs](https://www.g2.com/sellers/techup-labs) - **HQ Location:** Mumbai, IN - **Twitter:** @getfeedspace (198 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getfeedspace (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 69% Small-Business, 6% Mid-Market #### What Are Feedspace's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Feedback Management (5 reviews) - Setup Ease (4 reviews) - Automation (3 reviews) - Email Notifications (3 reviews) **Cons:** - Limited Customization (3 reviews) - Slow Performance (2 reviews) - Missing Features (1 reviews) - Poor Design (1 reviews) - Technical Issues (1 reviews) ### What Do G2 Reviewers Say About Feedspace? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Feedspace, highlighting its intuitive interface and efficient setup process. - Users highly value the **effortless embedding of reviews** and seamless integration that Feedspace offers for showcasing feedback. - Users highlight the **straightforward setup** of Feedspace, making the onboarding process quick and hassle-free. - Users appreciate the **automation features** of Feedspace, making review collection and integration effortless and efficient. - Users appreciate the **email notifications** from Feedspace, as they streamline feedback collection and keep them informed effortlessly. **Cons:** - Users express frustration over the **limited customization** options in Feedspace, hindering visual integration with their websites. - Users report **slow performance** when uploading videos and loading pages, causing frustration during time-sensitive tasks. - Users struggle with **missing features** like mobile accessibility for some pages, impacting their overall experience. - Users find the **poor design** of Feedspace frustrating due to limited customization options for widgets and themes. - Users face some **technical issues** with video uploads, experiencing bugs and delays that can be quite frustrating. #### What Are Recent G2 Reviews of Feedspace? **"[Perfect tool for gathering employee feedback with ease](https://www.g2.com/survey_responses/feedspace-review-11679888)"** **Rating:** 5.0/5.0 stars *— Ankita S.* [Read full review](https://www.g2.com/survey_responses/feedspace-review-11679888) --- **"[Seamless Testimonial Collection and Stellar Support](https://www.g2.com/survey_responses/feedspace-review-12983673)"** **Rating:** 5.0/5.0 stars *— Martin E.* [Read full review](https://www.g2.com/survey_responses/feedspace-review-12983673) --- ### 8. [Tagshop.ai](https://www.g2.com/products/tagshop-ai/reviews) Tagshop AI is a powerful AI UGC video ad generator designed to help brands create high-converting video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or complex editing workflows, marketers can simply provide a product URL or a short script, and Tagshop AI instantly transforms it into a polished, ready-to-launch UGC-style video ad. Built specifically for performance-driven campaigns, this AI UGC video ad generator creates content that aligns with what actually works on platforms like Instagram, TikTok, Facebook, and YouTube. From attention-grabbing hooks to natural-looking delivery and clear messaging, every video is optimized to feel authentic and drive engagement. What makes Tagshop AI stand out as an AI UGC video ad generator is its ability to produce multiple ad variations at scale. This allows businesses to test different creatives, angles, and messaging quickly without increasing production costs. As a result, teams can move faster, optimize campaigns in real time, and consistently improve ad performance with data-backed creative testing. **Average Rating:** 4.9/5.0 **Total Reviews:** 143 **How Do G2 Users Rate Tagshop.ai?** - **Retail:** 9.0/10 (Category avg: 8.4/10) - **E-commerce:** 9.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Tagshop.ai?** - **Seller:** [Tagshop](https://www.g2.com/sellers/tagshop) - **Year Founded:** 2025 - **HQ Location:** Covina, US - **Twitter:** @tagshopai - **LinkedIn® Page:** https://www.linkedin.com/company/83528429 (18 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 59% Small-Business, 34% Mid-Market #### What Are Tagshop.ai's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - UGC Management (22 reviews) - Features (18 reviews) - Content Creation (17 reviews) - Innovation (16 reviews) **Cons:** - Missing Features (9 reviews) - Improvement Needed (6 reviews) - Slow Performance (6 reviews) - Content Issues (5 reviews) - Lack of Features (5 reviews) ### What Do G2 Reviewers Say About Tagshop.ai? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Tagshop.ai, simplifying content creation and enhancing engagement across platforms. - Users value the **easy UGC management** with Tagshop.ai, enhancing engagement and streamlining creative processes effectively. - Users laud the **user-friendly interface** of Tagshop.ai, making it accessible for teams of all skill levels. - Users value the **time-saving content creation** of Tagshop.ai, enabling efficient production of UGC-style video ads. - Users highlight the **innovative AI Twin feature** of Tagshop.ai, accelerating product marketing and enhancing engagement effortlessly. **Cons:** - Users note the **missing features** in Tagshop.ai, particularly the need for more platform support and improved scripts. - Users notice that **improvement is needed** in the quality of scripts and avatar expressions for better satisfaction. - Users report **slow performance** in video rendering and app load times, impacting their overall experience with Tagshop.ai. - Users note that the **AI-generated scripts require significant improvements** , particularly in facial expressions and content aggregation sources. - Users report a **lack of features** in Tagshop.ai, wishing for more platform integrations and customization options. #### What Are Recent G2 Reviews of Tagshop.ai? **"[The output and video quality by Tagshop AI is amazing. Clean output every time](https://www.g2.com/survey_responses/tagshop-ai-review-13036111)"** **Rating:** 5.0/5.0 stars *— Afruz F.* [Read full review](https://www.g2.com/survey_responses/tagshop-ai-review-13036111) --- **"[Easy to create ai ugc video ads with script, and images. Powerful editing with an in-built editor](https://www.g2.com/survey_responses/tagshop-ai-review-12879066)"** **Rating:** 5.0/5.0 stars *— Nuray M.* [Read full review](https://www.g2.com/survey_responses/tagshop-ai-review-12879066) --- #### What Are G2 Users Discussing About Tagshop.ai? - [What is Taggshop used for?](https://www.g2.com/discussions/what-is-taggshop-used-for) - 2 comments ### 9. [JustReview](https://www.g2.com/products/justreview/reviews) JustReview is a tool for collecting reviews of your brand on the Internet. You can then easily embed them on your website (using customized widgets) to build social proof of equity. The tool is perfect for service companies (embed reviews from Facebook & Google) and eCommerce (embed reviews from Amazon, eBay, Etsy, Allegro). For your convenience it also supports TripAdvisor, Yelp, Trusted Shops, TrustPilot, Reviews.io and more! --\> Try it free at www.justreview.co \<-- **Average Rating:** 4.9/5.0 **Total Reviews:** 14 **How Do G2 Users Rate JustReview?** - **Retail:** 8.9/10 (Category avg: 8.4/10) - **E-commerce:** 9.2/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10) **Who Is the Company Behind JustReview?** - **Seller:** [JustReview](https://www.g2.com/sellers/justreview) - **HQ Location:** Kraków, PL - **LinkedIn® Page:** https://www.linkedin.com/company/42438742 (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Small-Business, 7% Enterprise #### What Are Recent G2 Reviews of JustReview? **"[Read Reviews on Just Reviews for best recommendations](https://www.g2.com/survey_responses/justreview-review-8287850)"** **Rating:** 5.0/5.0 stars *— Gaurav B.* [Read full review](https://www.g2.com/survey_responses/justreview-review-8287850) --- **"[Top Solution for Reviews & Reputation Management!](https://www.g2.com/survey_responses/justreview-review-7847897)"** **Rating:** 5.0/5.0 stars *— Paul Anton V.* [Read full review](https://www.g2.com/survey_responses/justreview-review-7847897) --- #### What Are G2 Users Discussing About JustReview? - [What is JustReview used for?](https://www.g2.com/discussions/what-is-justreview-used-for) ### 10. [TrueReview](https://www.g2.com/products/truereview/reviews) 🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator! **Average Rating:** 4.8/5.0 **Total Reviews:** 72 **How Do G2 Users Rate TrueReview?** - **Retail:** 8.4/10 (Category avg: 8.4/10) - **E-commerce:** 8.5/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind TrueReview?** - **Seller:** [TrueReview](https://www.g2.com/sellers/truereview) - **Year Founded:** 2019 - **HQ Location:** Miami, US - **Twitter:** @TrueReviewCo (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/truereviewco/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Construction, Real Estate - **Company Size:** 89% Small-Business, 11% Mid-Market #### What Are TrueReview's Pros and Cons? **Pros:** - Review Increase (2 reviews) - AI Integration (1 reviews) - Client Interaction (1 reviews) - Communication (1 reviews) - Ease of Use (1 reviews) **Cons:** - Filtering Limitations (1 reviews) - Spam Management (1 reviews) ### What Do G2 Reviewers Say About TrueReview? *AI-generated summary from verified user reviews* **Pros:** - Users value the **increase in Google reviews** thanks to TrueReview's organized communication and seamless workflow features. - Users value the **seamless AI integration** of TrueReview, enhancing workflows and simplifying Google review requests. - Users value the **seamless communication** of TrueReview, enhancing workflows and facilitating easy Google review requests. - Users commend the **effective communication** in TrueReview, enhancing workflows and simplifying Google review requests. - Users find the **ease of use** of TrueReview beneficial, resulting in more reviews than ever before. **Cons:** - Users experience **filtering limitations** with TrueReview, leading to reduced visibility of important text messages. - Users noted that many messages were filtered as **spam** , reducing engagement and affecting overall communication effectiveness. #### What Are Recent G2 Reviews of TrueReview? **"[Love TrueReview - All My Review Links In One Place](https://www.g2.com/survey_responses/truereview-review-9577827)"** **Rating:** 5.0/5.0 stars *— Deborah N.* [Read full review](https://www.g2.com/survey_responses/truereview-review-9577827) --- **"[TrueReview has been Professional, Reliable, Proactive, and Organized.](https://www.g2.com/survey_responses/truereview-review-11689771)"** **Rating:** 5.0/5.0 stars *— Flowerdale .* [Read full review](https://www.g2.com/survey_responses/truereview-review-11689771) --- ### 11. [Reviewbox](https://www.g2.com/products/reviewbox/reviews) We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundreds of retailers, and we provide comprehensive visibility into your e-commerce product presence through four different solutions: Reviewbox (reviews + questions), Pricebox (buybox + price), Searchbox (SEO + organic search), and Copybox (product content). Conversations: Our conversations solution will ensure you never miss an important review again. You’ll gain instant visibility into your reviews and questions across all major retailers. - Global Amazon and Bazaarvoice coverage with text translation - Integrated Q&A submissions on Amazon and most major retailers - Sentiment analysis, topic assignment and other advanced voice-of-customer insights Digital Shelf: We provide a sophisticated solution that consolidates your content, pricing, and search to help optimize your digital shelf and ensure a consistent brand experience. - Visualize trends across all your retailers - Identify price and content issues as they occur in real-time - Set and enforce content guidelines - Track content compliance across your retailers - Track 1P retail status and 3P prices for first-mover analysis - Monitor your paid and organic search rank - Discover and track your competitors **Average Rating:** 4.7/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Reviewbox?** - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Reviewbox?** - **Seller:** [Reviewbox](https://www.g2.com/sellers/reviewbox) - **Year Founded:** 2016 - **HQ Location:** Knoxville, TN - **Twitter:** @Talkwalker (17,877 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10614575/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 68% Mid-Market, 25% Small-Business #### What Are Recent G2 Reviews of Reviewbox? **"[Staff reviews and progress monitoring.](https://www.g2.com/survey_responses/reviewbox-review-3465852)"** **Rating:** 4.5/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/reviewbox-review-3465852) --- **"[Best App for Real Time Customer Feedback](https://www.g2.com/survey_responses/reviewbox-review-4675433)"** **Rating:** 5.0/5.0 stars *— Norma P.* [Read full review](https://www.g2.com/survey_responses/reviewbox-review-4675433) --- #### What Are G2 Users Discussing About Reviewbox? - [What is Reviewbox used for?](https://www.g2.com/discussions/what-is-reviewbox-used-for) ### 12. [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **How Do G2 Users Rate ResellerRatings?** - **Retail:** 9.7/10 (Category avg: 8.4/10) - **E-commerce:** 9.8/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ResellerRatings?** - **Seller:** [ResellerRatings](https://www.g2.com/sellers/resellerratings) - **Year Founded:** 1996 - **HQ Location:** Cleveland, Ohio - **Twitter:** @ResellerRatings (683 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/resellerratings-com/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 51% Small-Business, 45% Mid-Market #### What Are ResellerRatings's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Helpful (2 reviews) - Review Increase (2 reviews) - Customer Support (1 reviews) - Insights (1 reviews) **Cons:** - Expensive (1 reviews) - Not User-Friendly (1 reviews) - Poor Interface Design (1 reviews) - Price Increase (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About ResellerRatings? *AI-generated summary from verified user reviews* **Pros:** - Users find ResellerRatings to be **easy to use** , enabling quick access to reliable reviews and helpful filters. - Users value the **trust and transparency** ResellerRatings fosters between businesses and customers, enhancing informed purchasing decisions. - Users appreciate the **strong rapport** ResellerRatings builds between businesses and customers through trust and transparency. - Users value the **trustworthy customer reviews** on ResellerRatings, aiding informed buying decisions for online purchases. - Users value the **trust and transparency** that ResellerRatings fosters, enhancing business-customer relationships and informed decision-making. **Cons:** - Users report feeling that ResellerRatings is **expensive** , citing significant price increases that drive them to leave. - Users find some features of ResellerRatings to be **not user-friendly** , complicating the experience for both users and clients. - Users feel the **poor interface design** hampers usability, making navigation difficult for both users and clients. - Users are frustrated with the **price increase** of ResellerRatings, leading to many choosing to leave the service. - Users find the **slow performance** of ResellerRatings frustrating in today's fast-paced digital environment. #### What Are Recent G2 Reviews of ResellerRatings? **"[Good Solution To The Problem Of Needing Product and Service Reviews](https://www.g2.com/survey_responses/resellerratings-review-10767117)"** **Rating:** 5.0/5.0 stars *— Sophia R.* [Read full review](https://www.g2.com/survey_responses/resellerratings-review-10767117) --- **"[All in one!](https://www.g2.com/survey_responses/resellerratings-review-10765050)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/resellerratings-review-10765050) --- #### What Are G2 Users Discussing About ResellerRatings? - [How do I see reviews on Google Maps?](https://www.g2.com/discussions/how-do-i-see-reviews-on-google-maps) - [How do I review a store?](https://www.g2.com/discussions/how-do-i-review-a-store) - [What is Trustpilot app?](https://www.g2.com/discussions/what-is-trustpilot-app) ### 13. [TrustMate.io](https://www.g2.com/products/trustmate-io/reviews) TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster. TrustMate.io is currently available in EN and nineteen other languages. With more languages on the way, you’ll reach the global audience you deserve! **Average Rating:** 4.7/5.0 **Total Reviews:** 12 **How Do G2 Users Rate TrustMate.io?** - **Retail:** 6.0/10 (Category avg: 8.4/10) - **E-commerce:** 9.2/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind TrustMate.io?** - **Seller:** [TrustMata SA](https://www.g2.com/sellers/trustmata-sa) - **Year Founded:** 2018 - **HQ Location:** Wrocław, Poland - **LinkedIn® Page:** https://www.linkedin.com/company/12976368 (52 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 92% Small-Business #### What Are Recent G2 Reviews of TrustMate.io? **"[Mature product with a great support](https://www.g2.com/survey_responses/trustmate-io-review-9790512)"** **Rating:** 5.0/5.0 stars *— Ludo J.* [Read full review](https://www.g2.com/survey_responses/trustmate-io-review-9790512) --- **"[Does the job pretty well](https://www.g2.com/survey_responses/trustmate-io-review-9765676)"** **Rating:** 5.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/trustmate-io-review-9765676) --- #### What Are G2 Users Discussing About TrustMate.io? - [What is TrustMate.io used for?](https://www.g2.com/discussions/what-is-trustmate-io-used-for) ### 14. [FeedbackGenius](https://www.g2.com/products/feedbackgenius/reviews) A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more. **Average Rating:** 3.8/5.0 **Total Reviews:** 13 **How Do G2 Users Rate FeedbackGenius?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10.0/10 (Category avg: 10/10) **Who Is the Company Behind FeedbackGenius?** - **Seller:** [SellerLabs](https://www.g2.com/sellers/sellerlabs) - **Year Founded:** 2013 - **HQ Location:** Athens, GA - **Twitter:** @SellerLabs (2,243 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3479281/ (46 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 92% Small-Business, 8% Mid-Market #### What Are Recent G2 Reviews of FeedbackGenius? **"[Helps alot keep track of negative feedback and send out auto emails for recent purchases](https://www.g2.com/survey_responses/feedbackgenius-review-1240732)"** **Rating:** 4.5/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/feedbackgenius-review-1240732) --- **"[Powerful Tool, Great value](https://www.g2.com/survey_responses/feedbackgenius-review-459780)"** **Rating:** 4.5/5.0 stars *— Craig D.* [Read full review](https://www.g2.com/survey_responses/feedbackgenius-review-459780) --- ### 15. [aveJana Reviews and Q&A](https://www.g2.com/products/avejana-reviews-and-q-a/reviews) Solutions for user generated content marketing. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **How Do G2 Users Rate aveJana Reviews and Q&A?** - **Retail:** 9.1/10 (Category avg: 8.4/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10) **Who Is the Company Behind aveJana Reviews and Q&A?** - **Seller:** [aveJana](https://www.g2.com/sellers/avejana) - **Year Founded:** 2015 - **HQ Location:** New Delhi, India - **Twitter:** @AvejanaSocial (47 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 73% Small-Business, 27% Mid-Market #### What Are Recent G2 Reviews of aveJana Reviews and Q&A? **"[Best Tool For Business's Management and Expansion](https://www.g2.com/survey_responses/avejana-reviews-and-q-a-review-8123134)"** **Rating:** 4.5/5.0 stars *— Bhushan S.* [Read full review](https://www.g2.com/survey_responses/avejana-reviews-and-q-a-review-8123134) --- **"[Good Review and Feedback Management System](https://www.g2.com/survey_responses/avejana-reviews-and-q-a-review-7749426)"** **Rating:** 4.0/5.0 stars *— Kirti V.* [Read full review](https://www.g2.com/survey_responses/avejana-reviews-and-q-a-review-7749426) --- ### 16. [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this global company is present in more than 30 countries. Verified Reviews is official partner with Google, Yahoo and Bing and enables its clients to get seller ratings stars, allowing online customers to see which advertisers are highly rated. Features include: • SEO/SEM: Seller Rating Stars; PLA; Rich Snippets; Google Shopping; Google my Business • CRM: your online private platform • Reviews display: more than 30 widgets to choose from; product reviews display integration • Social integration: Avis Vérifiés Facebook app; social sharing **Average Rating:** 4.1/5.0 **Total Reviews:** 33 **How Do G2 Users Rate SKEEPERS Ratings & Reviews?** - **Retail:** 0.0/10 (Category avg: 8.4/10) - **E-commerce:** 0.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SKEEPERS Ratings & Reviews?** - **Seller:** [Skeepers](https://www.g2.com/sellers/skeepers) - **Year Founded:** 2012 - **HQ Location:** Marseille, FR - **Twitter:** @Skeepersgroup (201 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/skeepers/ (400 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 58% Small-Business, 27% Mid-Market #### What Are SKEEPERS Ratings & Reviews's Pros and Cons? **Pros:** - Customer Support (1 reviews) **Cons:** - Expensive (1 reviews) - Feature Limitations (1 reviews) - Lack of Detail (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About SKEEPERS Ratings & Reviews? *AI-generated summary from verified user reviews* **Pros:** - Users note the **initially great customer support** but feel it has declined as the company has grown. **Cons:** - Users find Skeepers **expensive** , as the monthly cost doesn't match the limited value and poor service experience provided. - Users express frustration with **feature limitations** in SKEEPERS Ratings & Reviews, feeling the service lacks value and transparency. - Users express dissatisfaction with the **lack of detail** in features and review transparency, leaving them frustrated and unsupported. - Users feel that SKEEPERS Ratings & Reviews lacks **customization options** , limiting their ability to tailor the service to their needs. - Users find SKEEPERS Ratings & Reviews to be **not user-friendly** , citing glitches and a frustrating app experience. #### What Are Recent G2 Reviews of SKEEPERS Ratings & Reviews? **"[Great experience / great service.](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-557821)"** **Rating:** 5.0/5.0 stars *— Alexandre A.* [Read full review](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-557821) --- **"[So much better than TrustPilot! SO glad we switched!](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-3962692)"** **Rating:** 5.0/5.0 stars *— Michael A.* [Read full review](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-3962692) --- #### What Are G2 Users Discussing About SKEEPERS Ratings & Reviews? - [How do I get verified on Trustpilot?](https://www.g2.com/discussions/how-do-i-get-verified-on-trustpilot) - [How are Google reviews verified?](https://www.g2.com/discussions/how-are-google-reviews-verified) - [What does verified reviewer mean?](https://www.g2.com/discussions/what-does-verified-reviewer-mean) - [How are reviews verified?](https://www.g2.com/discussions/how-are-reviews-verified) ### 17. [eKomi](https://www.g2.com/products/ekomi/reviews) eKomi, The Feedback Company is the only Goldman Sachs-backed independent provider of transaction-based reviews & ratings. As a Google worldwide partner, eKomi has gathered & published over 50,000,000 reviews for customers using its groundbreaking social commerce technology. eKomi generates seller ratings, customer reviews, product reviews & social recommendations, to create viral effects on websites, social media, and search engines which allow for a successful revenue generating impact for businesses. All reviews are checked via algorithm and manually before getting published on our clients' Trust Pages, and on Google, Bing, Yahoo, and Facebook. We have developed the most varied and innovative review generation methods which allow our clients to request feedback from any and all of their clients, a fact which is reflected in our high response rates. We collect more and better reviews than any other company in the business, which is why working with eKomi represents the best return on your investment. **Average Rating:** 2.8/5.0 **Total Reviews:** 13 **How Do G2 Users Rate eKomi?** - **Retail:** 5.6/10 (Category avg: 8.4/10) - **E-commerce:** 5.6/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 3.1/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind eKomi?** - **Seller:** [eKomi](https://www.g2.com/sellers/ekomi) - **Year Founded:** 2008 - **HQ Location:** Berlin, Berlin - **Twitter:** @eKomi (2,742 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/281334/ (166 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Small-Business, 14% Mid-Market #### What Are Recent G2 Reviews of eKomi? **"[Cheap but not the best reviews platform](https://www.g2.com/survey_responses/ekomi-review-7606438)"** **Rating:** 4.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/ekomi-review-7606438) --- **"[Easy to use. Helps generate user reviews for various brands](https://www.g2.com/survey_responses/ekomi-review-7630276)"** **Rating:** 4.5/5.0 stars *— Ankush S.* [Read full review](https://www.g2.com/survey_responses/ekomi-review-7630276) --- #### What Are G2 Users Discussing About eKomi? - [What is eKomi used for?](https://www.g2.com/discussions/what-is-ekomi-used-for) ### 18. [Ali Reviews: AI Product Review](https://www.g2.com/products/ali-reviews-ai-product-review/reviews) Ali Reviews: AI Product Review - breaks the loop of no sales, no reviews, and low trust. With the Ali Reviews, you'll get to effortlessly import reviews from AliExpress and Amazon to build conversion-driven trust. Whether you're dropshipping or just starting out, our AI-powered review importer instantly suggests relevant and high-quality reviews for your products. With the app, you'll get to turn reviews into sales with speed-tested, customizable widgets that display product reviews, photos, and videos. These widgets seamlessly integrate with Shopify themes for a perfect on-brand look. Moreover, you can boost authentic reviews by automating email requests with ready-to-use templates and built-in review forms. ⭐ Ali Reviews is trusted by 60,000+ Shopify merchants and has earned thousands of 5-star reviews over the last 5 years. **Average Rating:** 4.4/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Ali Reviews: AI Product Review?** - **Retail:** 7.0/10 (Category avg: 8.4/10) - **E-commerce:** 8.6/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind Ali Reviews: AI Product Review?** - **Seller:** [FireGroup Technology](https://www.g2.com/sellers/firegroup-technology) - **Year Founded:** 2014 - **HQ Location:** Ho Chi Minh, VN - **LinkedIn® Page:** https://www.linkedin.com/company/firegrouptechnology/ (217 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 42% Mid-Market #### What Are Recent G2 Reviews of Ali Reviews: AI Product Review? **"[Totally Worthy](https://www.g2.com/survey_responses/ali-reviews-ai-product-review-review-7095684)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/ali-reviews-ai-product-review-review-7095684) --- **"["An Excellent tool for online stores"](https://www.g2.com/survey_responses/ali-reviews-ai-product-review-review-7072531)"** **Rating:** 5.0/5.0 stars *— Anila A.* [Read full review](https://www.g2.com/survey_responses/ali-reviews-ai-product-review-review-7072531) --- #### What Are G2 Users Discussing About Ali Reviews: AI Product Review? - [What is Ali Reviews used for?](https://www.g2.com/discussions/what-is-ali-reviews-used-for) - 1 comment, 1 upvote ### 19. [AiTrillion](https://www.g2.com/products/aitrillion-com-aitrillion/reviews) AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and other popular e-commerce platforms, AiTrillion unifies essential marketing tools into a single, intelligent ecosystem. This eliminates the need for multiple fragmented apps and allows businesses to save time, reduce costs, and increase efficiency. At the heart of AiTrillion is the belief that every merchant—big or small—deserves access to enterprise-level marketing tools without the complexity or expense. That’s why AiTrillion offers over 11 modules under one platform, including Email Marketing, Loyalty Rewards, Product Reviews, Web Push Notifications, Smart Popups, Workflow Automation, Advanced Segmentation, Affiliate Marketing, and more. These tools are seamlessly connected through powerful AI and automation engines, helping merchants deliver personalized, omnichannel experiences to their customers at every stage of the buyer journey. With AiTrillion, eCommerce businesses can create sophisticated automated workflows that nurture leads, engage customers, and recover abandoned carts—all without any coding or technical expertise. The platform’s robust analytics and AI-driven insights help merchants make data-backed decisions, optimize campaigns in real time, and improve customer retention rates. AiTrillion is more than just a marketing platform—it’s a growth partner. It’s built to empower businesses to understand their customers better, engage them meaningfully, and turn one-time buyers into lifelong fans. The loyalty and rewards module encourages repeat purchases by offering points, discounts, and incentives, while smart product reviews and UGC (User Generated Content) tools build trust and social proof. Thousands of global Shopify stores trust AiTrillion to streamline their marketing operations and scale effectively. Whether you’re just starting out or managing a high-volume online store, AiTrillion’s scalable infrastructure and user-friendly interface make it easy to adapt and grow. Key Features: - All-in-one marketing suite tailored for eCommerce - AI-powered automation and analytics - Seamless integration with Shopify and other platforms - Powerful loyalty and rewards programs - Smart segmentation for personalized messaging - In-depth customer journey tracking - Real-time performance insights and reporting By consolidating all marketing and customer engagement tools in one place, AiTrillion allows eCommerce businesses to focus on what really matters—delivering great products and exceptional customer experiences. It’s a smart, scalable, and forward-thinking solution for merchants who are ready to grow faster, smarter, and stronger. Join over 20,000 merchants who trust AiTrillion to power their growth and transform their online stores into customer-first, data-driven success stories. **Average Rating:** 4.8/5.0 **Total Reviews:** 92 **How Do G2 Users Rate AiTrillion?** - **Retail:** 9.4/10 (Category avg: 8.4/10) - **E-commerce:** 9.5/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind AiTrillion?** - **Seller:** [AAAeCommerce Inc.](https://www.g2.com/sellers/aaaecommerce-inc) - **Year Founded:** 2018 - **HQ Location:** Claymont, Delaware - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 93% Small-Business, 4% Mid-Market #### What Are AiTrillion's Pros and Cons? **Pros:** - Customer Support (21 reviews) - Helpful (15 reviews) - Ease of Use (14 reviews) - Email Marketing (9 reviews) - Features (8 reviews) **Cons:** - Learning Curve (7 reviews) - Not Intuitive (4 reviews) - Poor Customer Support (4 reviews) - Steep Learning Curve (4 reviews) - Complexity (2 reviews) ### What Do G2 Reviewers Say About AiTrillion? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of AiTrillion, highlighting personalized assistance and prompt solutions to needs. - Users commend the **excellent customer service** of AiTrillion, appreciating the support and assistance provided throughout their experience. - Users highlight the **ease of use** of AiTrillion, appreciating its intuitive setup and effective marketing capabilities. - Users highlight the **ease of use in email marketing** , noting seamless integration and effective customer engagement. - Users value AiTrillion's **all-in-one convenience** , integrating multiple tools seamlessly with excellent customer support. **Cons:** - Users find the **learning curve steep** , making navigation and setup challenging for those without prior experience. - Users find the **setup process and navigation challenging** , leading to confusion and a less intuitive experience with AiTrillion. - Users experience **inconsistent customer support** , with varying response times and a lack of availability in US time zones. - Users find the **steep learning curve** of AiTrillion challenging, making initial setup and navigation difficult. - Users find the **setup process complicated** , making it challenging to adapt to AiTrillion's numerous features. #### What Are Recent G2 Reviews of AiTrillion? **"[Great All-in-One Marketing Platform for Shopify Stores](https://www.g2.com/survey_responses/aitrillion-review-11789106)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/aitrillion-review-11789106) --- **"[Responsive AiTrillion Team That Helps You Every Step of the Way](https://www.g2.com/survey_responses/aitrillion-review-12705561)"** **Rating:** 4.5/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/aitrillion-review-12705561) --- #### What Are G2 Users Discussing About AiTrillion? - [What does Aitrillion do?](https://www.g2.com/discussions/what-does-aitrillion-do) - [What is Growwave?](https://www.g2.com/discussions/aitrillion-what-is-growwave) - [What do you know about AiTrillion Why do you want to work with us *?](https://www.g2.com/discussions/what-do-you-know-about-aitrillion-why-do-you-want-to-work-with-us) - [What is AiTrillion?](https://www.g2.com/discussions/what-is-aitrillion) ### 20. [VideoPeel](https://www.g2.com/products/videopeel/reviews) VideoPeel is a video interview software and UGC platform that helps businesses collect, analyze, and publish video content at scale—using a simple link. With no apps, logins, or scheduling required, VideoPeel makes it easy to capture authentic video from customers, candidates, employees, and partners anywhere in the world. From one link, users can submit video responses from any device in minutes—resulting in higher completion rates and faster insights. Unlike traditional video tools, VideoPeel goes beyond collection. The platform automatically organizes, tags, and analyzes video submissions—then transforms them into ready-to-use content with AI-generated captions, translations, titles, and descriptions. Companies use VideoPeel across departments to power: -Marketing & Growth – Collect video testimonials, reviews, and user-generated content (UGC) to increase conversions and ad performance -Recruiting & HR – Conduct asynchronous video interviews and candidate screenings at scale -Customer Experience & Support – Let customers submit videos for faster issue resolution and better service -Research & Insights – Capture qualitative video feedback and uncover trends with AI-powered analysis -Operations & Inspections – Collect video for remote inspections, verifications, and assessments Key capabilities include: -Frictionless video collection via a shareable link (no downloads or sign-ups required) -Customizable video surveys with multi-question prompts -Automated tagging, transcription, and AI-powered captions in multiple styles -Instant translation into multiple languages for global teams and audiences -Auto-generated video titles and descriptions for faster publishing and SEO -AI-powered insights including sentiment analysis, summaries, and clip generation -Built-in publishing tools including video libraries, carousels, and share pages -Automated rewards to increase participation -Enterprise-grade permissions, consent management, and integrations Trusted by over 10,000 companies, VideoPeel enables teams to collect 10x–100x more video while turning real people into scalable content, insights, and ready-to-publish assets that drive marketing, hiring, customer experience, and operational outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 27 **How Do G2 Users Rate VideoPeel?** - **Retail:** 5.8/10 (Category avg: 8.4/10) - **E-commerce:** 7.1/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind VideoPeel?** - **Seller:** [VideoPeel](https://www.g2.com/sellers/videopeel) - **Year Founded:** 2015 - **HQ Location:** Lehi, UT - **Twitter:** @vidpeel (43 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/videopeel (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 70% Small-Business, 27% Mid-Market #### What Are VideoPeel's Pros and Cons? **Pros:** - Convenience (2 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Features (2 reviews) - Helpful (2 reviews) **Cons:** - Billing Issues (1 reviews) - Not User-Friendly (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About VideoPeel? *AI-generated summary from verified user reviews* **Pros:** - Users find VideoPeel to provide **convenience in gathering video testimonials** , simplifying the process with easy sharing options. - Users commend the **helpful customer support** from VideoPeel, enhancing confidence and effectiveness in using the software. - Users find VideoPeel's **ease of use** exceptional, allowing quick collection of testimonials without downloads or complex processes. - Users appreciate the **ease of collecting video testimonials** , finding VideoPeel to be quick, simple, and effective. - Users find VideoPeel's **helpful support** invaluable for smoothly implementing video testimonials into their processes. **Cons:** - Users struggle with **billing issues** on VideoPeel, often feeling lost in finding help or contacting support. - Users struggle with the **not user-friendly** interface of VideoPeel, making it hard to find help or contact support. - Users often struggle with **poor customer support** , finding it difficult to access help or connect with a representative. #### What Are Recent G2 Reviews of VideoPeel? **"[Streamlined Video Testimonial Collection and Management](https://www.g2.com/survey_responses/videopeel-review-11585334)"** **Rating:** 5.0/5.0 stars *— Mark D.* [Read full review](https://www.g2.com/survey_responses/videopeel-review-11585334) --- **"[Help when needed](https://www.g2.com/survey_responses/videopeel-review-11174291)"** **Rating:** 5.0/5.0 stars *— Janea B.* [Read full review](https://www.g2.com/survey_responses/videopeel-review-11174291) --- #### What Are G2 Users Discussing About VideoPeel? - [What is VideoPeel used for?](https://www.g2.com/discussions/what-is-videopeel-used-for) - 1 comment ### 21. [Bizrate Insights](https://www.g2.com/products/bizrate-insights/reviews) Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Those survey responses power trusted UGC (like product reviews and Seller Ratings) and real-time KPIs we layer with in-person, expert human insights. We help you understand why customers abandon your site, what they love, where they had friction, and where they are shopping after they bounce. This will help you grow revenue and increase loyalty while boosting your online reputation. **Average Rating:** 4.6/5.0 **Total Reviews:** 35 **How Do G2 Users Rate Bizrate Insights?** - **Retail:** 7.5/10 (Category avg: 8.4/10) - **E-commerce:** 9.2/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0.5/10 (Category avg: 10/10) **Who Is the Company Behind Bizrate Insights?** - **Seller:** [Bizrate Insights](https://www.g2.com/sellers/bizrate-insights) - **Company Website:** https://bizrateinsights.com - **Year Founded:** 1996 - **HQ Location:** Stamford, CT - **LinkedIn® Page:** https://www.linkedin.com/company/bizrateinsights/ (48 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Consumer Goods - **Company Size:** 51% Mid-Market, 26% Small-Business #### What Are Bizrate Insights's Pros and Cons? **Pros:** - Helpful (20 reviews) - Customer Feedback (18 reviews) - Ease of Use (14 reviews) - Feedback Management (13 reviews) - Insights (13 reviews) **Cons:** - Limitations (8 reviews) - Survey Issues (8 reviews) - Limited Customization (6 reviews) - Limited Data Analysis (5 reviews) - Missing Features (5 reviews) ### What Do G2 Reviewers Say About Bizrate Insights? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **excellent customer support** and seamless experience provided by Bizrate Insights, enhancing engagement and insights. - Users value the **detailed customer feedback** provided by Bizrate Insights, aiding in company improvement and customer care. - Users value the **ease of use** of Bizrate Insights, enabling efficient tracking and reporting of customer sentiment. - Users value the **detailed customer feedback** from Bizrate, enhancing their understanding and improvement of business strategies. - Users value the **actionable insights** and high response rates of Bizrate Insights, enhancing our understanding of customer sentiment. **Cons:** - Users find **limitations in survey customization** and data reporting, which can hinder valuable insights and analysis. - Users find the **survey issues** frustrating due to design limitations and inability to correct scoring errors. - Users find **limited customization** in Bizrate Insights, restricting flexibility in surveys and data analysis capabilities. - Users find the **limited data analysis** capabilities of Bizrate Insights restrict comprehensive customer insights and trend evaluation. - Users find **missing features** in Bizrate Insights, as data depth and survey limitations hinder comprehensive analysis. #### What Are Recent G2 Reviews of Bizrate Insights? **"[A fantastic platform for customer insights](https://www.g2.com/survey_responses/bizrate-insights-review-12704055)"** **Rating:** 5.0/5.0 stars *— Geoffrey N.* [Read full review](https://www.g2.com/survey_responses/bizrate-insights-review-12704055) --- **"[Driving Smarter Decisions Through Customer Feedback](https://www.g2.com/survey_responses/bizrate-insights-review-11728216)"** **Rating:** 4.5/5.0 stars *— J M.* [Read full review](https://www.g2.com/survey_responses/bizrate-insights-review-11728216) --- ### 22. [FeedbackFive](https://www.g2.com/products/feedbackfive/reviews) FeedbackFive gives Amazon sellers the power to proactively manage reviews and feedback. Developed by eComEngine in 2007, FeedbackFive helps sellers automate review requests, and get alerts for new feedback, reviews, and listing issues such as search suppression. FeedbackFive and SellerPulse support 17 Amazon marketplaces: Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .tr, .se, and .sg. For a free trial, visit www.ecomengine.com/feedbackfive **Average Rating:** 4.6/5.0 **Total Reviews:** 9 **How Do G2 Users Rate FeedbackFive?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind FeedbackFive?** - **Seller:** [eComEngine](https://www.g2.com/sellers/ecomengine) - **Year Founded:** 2007 - **HQ Location:** Henrico, VA - **Twitter:** @eComEngine (1,685 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2993992/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 70% Small-Business, 30% Mid-Market #### What Are Recent G2 Reviews of FeedbackFive? **"[Feedback Five is the best for Amazon sellers](https://www.g2.com/survey_responses/feedbackfive-review-4767528)"** **Rating:** 4.5/5.0 stars *— Pritish A.* [Read full review](https://www.g2.com/survey_responses/feedbackfive-review-4767528) --- **"[Great tool for automating amazon emails, big time saver](https://www.g2.com/survey_responses/feedbackfive-review-4778505)"** **Rating:** 5.0/5.0 stars *— Verified User in Printing* [Read full review](https://www.g2.com/survey_responses/feedbackfive-review-4778505) --- #### What Are G2 Users Discussing About FeedbackFive? - [How do I delete my feedback 5 account?](https://www.g2.com/discussions/how-do-i-delete-my-feedback-5-account) - [How do you use Sellerise?](https://www.g2.com/discussions/how-do-you-use-sellerise) - [What is AMZ Finder?](https://www.g2.com/discussions/what-is-amz-finder) - [How does FeedbackFive work?](https://www.g2.com/discussions/how-does-feedbackfive-work) ### 23. [Feelter](https://www.g2.com/products/feelter-feelter/reviews) FEELTER is nothing short of an earthquake in the e-commerce market. It is an engine bridging the worlds of social networking world e-commerce in an unprecedented manner At FEELTER, we are focused on improving and maximizing the business potential embedded in traffic on e-commerce websites by providing the information and support needed by internet surfers - the potential customers - in order to keep them on websites for longer and ultimately lead them to making purchases. **Average Rating:** 4.8/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Feelter?** - **Retail:** 8.3/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Feelter?** - **Seller:** [Feelter](https://www.g2.com/sellers/feelter) - **Year Founded:** 2013 - **HQ Location:** Tel Aviv, Israel - **Twitter:** @feelter (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5349673/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Mid-Market, 45% Small-Business #### What Are Recent G2 Reviews of Feelter? **"[Social Commerce Integration Platform](https://www.g2.com/survey_responses/feelter-review-9118774)"** **Rating:** 5.0/5.0 stars *— tomas m.* [Read full review](https://www.g2.com/survey_responses/feelter-review-9118774) --- **"[Feelter is a social commerce and marketing platform](https://www.g2.com/survey_responses/feelter-review-9123538)"** **Rating:** 5.0/5.0 stars *— Kamlesh K.* [Read full review](https://www.g2.com/survey_responses/feelter-review-9123538) --- ### 24. [ExpertVoice](https://www.g2.com/products/expertvoice/reviews) The ExpertVoice platform scales brand advocacy, builds awareness and improves sales performance. More than 900 of the world’s leading brands increase word of mouth and gather authentic UGC and reviews by connecting with their target audience inside the ExpertVoice network of 850k+ vetted industry experts. The Advocacy Platform allows a brand to measure the impact of advocacy marketing across e-commerce, retail and social media channels. Learn more about how ExpertVoice and its rapidly growing community of brands and experts can help your brand reach more consumers with trusted recommendations. www.expertvoice.com/business. **Average Rating:** 4.1/5.0 **Total Reviews:** 18 **How Do G2 Users Rate ExpertVoice?** - **Retail:** 8.3/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10) **Who Is the Company Behind ExpertVoice?** - **Seller:** [ExpertVoice](https://www.g2.com/sellers/expertvoice) - **Year Founded:** 2004 - **HQ Location:** Salt Lake City, US - **Twitter:** @readypulse (1,183 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18537909/ (167 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 53% Small-Business, 26% Enterprise #### What Are Recent G2 Reviews of ExpertVoice? **"[So thankful for our ExpertVoice Team!](https://www.g2.com/survey_responses/expertvoice-review-8138743)"** **Rating:** 5.0/5.0 stars *— Verified User in Alternative Medicine* [Read full review](https://www.g2.com/survey_responses/expertvoice-review-8138743) --- **"[Anticipating the needs of brands and making it fun for Experts.](https://www.g2.com/survey_responses/expertvoice-review-8226904)"** **Rating:** 5.0/5.0 stars *— Sarah B.* [Read full review](https://www.g2.com/survey_responses/expertvoice-review-8226904) --- #### What Are G2 Users Discussing About ExpertVoice? - [What is ExpertVoice used for?](https://www.g2.com/discussions/what-is-expertvoice-used-for) ### 25. [Growave](https://www.g2.com/products/growave/reviews) Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Growave?** - **Retail:** 10.0/10 (Category avg: 8.4/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.0/10 (Category avg: 10/10) **Who Is the Company Behind Growave?** - **Seller:** [Growave.io](https://www.g2.com/sellers/growave-io) - **Year Founded:** 2014 - **HQ Location:** Bishkek, Kyrgyzstan - **Twitter:** @Growaveio (1,139 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/growave-io (60 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 76% Small-Business, 14% Mid-Market #### What Are Growave's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Easy Setup (3 reviews) - Customer Experience (2 reviews) - Customer Support (2 reviews) - Easy Implementation (2 reviews) **Cons:** - Lack of Customization (2 reviews) - Limited Customization (2 reviews) - Delays (1 reviews) - Design Issues (1 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About Growave? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Growave, appreciating its simple setup and intuitive interface for enhanced customer engagement. - Users value the **easy setup** of Growave, praising its straightforward installation and seamless integration with existing systems. - Users appreciate the **enhanced customer experience** Growave provides through its integrated features and intuitive interface. - Users appreciate the **responsive customer support** of Growave, enabling quick resolution of issues and enhancing their experience. - Users value the **easy implementation** of Growave, making setup and integration a seamless experience for enhancing their website. **Cons:** - Users find the **lack of customization** in the Free plan limits their ability to tailor the product effectively. - Users find the **limited customization** options in Growave's Free plan to be restrictive and less flexible for their needs. - Users experienced a **slight loading delay** for reviews on product pages before it was resolved in Growave 2.0. - Users experience **design issues** that occasionally disrupt functionality, but support is prompt in resolving them. - Users find the **pricing high** and dislike not being able to adjust plans based on their feature usage. #### What Are Recent G2 Reviews of Growave? **"[Comprehensive All-in-One Tool with Truly Fantastic Customer Support](https://www.g2.com/survey_responses/growave-review-12849966)"** **Rating:** 5.0/5.0 stars *— Shelly H.* [Read full review](https://www.g2.com/survey_responses/growave-review-12849966) --- **"[Amazing product! Can only recommend Growave](https://www.g2.com/survey_responses/growave-review-12827655)"** **Rating:** 5.0/5.0 stars *— Issi L.* [Read full review](https://www.g2.com/survey_responses/growave-review-12827655) --- #### What Are G2 Users Discussing About Growave? - [What is Socialshopwave?](https://www.g2.com/discussions/what-is-socialshopwave) - [What is Growwave?](https://www.g2.com/discussions/what-is-growwave) - [What is Growave?](https://www.g2.com/discussions/what-is-growave) - [How does Growave work?](https://www.g2.com/discussions/how-does-growave-work) ## What Is Review Management Software? [E-Commerce Software](https://www.g2.com/categories/e-commerce) ## What Software Categories Are Similar to Review Management Software? - [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) - [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) - [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) --- ## How Do You Choose the Right Review Management Software? ### What You Should Know About Product Reviews Software ### What is review management software? Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights. This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal. ### Key benefits of review management software - Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand. - Encourage authenticity by allowing prospects and customers to learn about brand weaknesses. - Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers. - Increase sales by understanding the overall brand image ### Why use review management software? Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs. **Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands. **Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty. ### Who uses review management software? Reviewer feedback can benefit multiple company departments, from sales and marketing to product development. **Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences. **Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial. **Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction. ### Kinds of review management software Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management. **Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price. **Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations. **Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software. ### Review management software features **Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously. **Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process. **Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted. Visual display elements such as photos, ratings, or badges can make reviews more attractive. [**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats. Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling) #### Additional review management software features **Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible. **Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them. ### Trends related to review management software **Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback. **Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends. ### Potential issues with review management software **Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators. **Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration). **Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior. **Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies. **Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives. ### Software and services related to review management software [**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information. [**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information. [**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.