Xref
Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires.
Average Rating: 4.6/5.0
Total Reviews: 498
How Do G2 Users Rate Xref?
- Quality of Support: 9.3/10 (Category avg: 9.3/10)
- Visualization: 8.6/10 (Category avg: 9.2/10)
- Performance: 9.1/10 (Category avg: 9.5/10)
- Security and Compliance: 9.0/10 (Category avg: 9.4/10)
Who Is the Company Behind Xref?
- Seller: Xref
- Company Website:
- Year Founded: 2010
- HQ Location: Sydney
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LinkedIn® Page: www.linkedin.com
78 employees on LinkedIn® - Ownership: ASX:XF1
Who Uses This Product?
- Who Uses This: Recruiter, Recruitment Advisor
- Top Industries: Hospital & Health Care, Staffing and Recruiting
- Company Size: 45% Medium, 43% Large
What Do G2 Reviewers Say About Xref?
AI-generated summary from verified user reviews
Pros
- Users find Xref to be easy to use, streamlining the reference submission process and saving valuable time.
- Users find Xref's process to be fast and easy, significantly saving time during background check submissions.
- Users value the effortless reference collection process of Xref, eliminating administrative burdens and scheduling hassles.
- Users value the time-saving features of Xref, greatly enhancing efficiency in the reference-checking process.
- Users commend the excellent customer support of Xref, noting its responsiveness and quick query resolution.
Cons
- Users often face reporting issues that slow down the process and complicate reference resubmissions.
- Users find the unclear information in Xref can hinder the reference submission process, causing delays and confusion.
- Users feel that the intrusive notifications disrupt the experience, especially with excessive reminders being sent.
- Users face challenges with reference management, particularly in resubmission processes and sorting completed references efficiently.
- Users experience inadequate feedback with Xref, including issues with referee contact details and submission confirmations.
What Are Recent G2 Reviews of Xref?
"Easy to use, efficient most of the time"
Rating: 4.0/5.0 stars
— Verified User in Mental Health Care
"Single-Click Hiring with Xref—Easy Integration and Responsive Support"
Rating: 5.0/5.0 stars
— Anna Danielle D.

