Refapp Reviews & Product Details

Digital Reference Checks You Can Trust. Manual reference checks are slow, inconsistent, and hard to compare. Refapp transforms the process into an automated, structured, and candidate-friendly experience — without compromising quality. Key Features & Differentiators - Science-based, role-specific questionnaires Research-backed assessments designed to predict job performance - Fully automated digital workflow Faster turnaround with structured, comparable data - Professional reporting & benchmarking Clear reports that make candidate comparison objective and easy - Fraud detection & verification safeguards Ensure reference authenticity and reduce risk - Integrated call booking & documentation Combine digital and phone references seamlessly - Custom branding & tailored communication Strengthen your employer brand throughout the process - ATS integrations Deliver insights directly into your existing recruitment workflow - Lead generation from reference networks Identify potential future candidates within your ecosystem Trusted by recruitment teams worldwide, Refapp consistently delivers exceptional customer satisfaction, with an NPS of 85. Hire faster. Reduce risk. Make decisions with confidence.

Product Website

Seller

Talentwise AB

Discussions

Refapp Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Lithuanian, Norwegian, Polish, Spanish, Swedish, Turkish

Overview by

Emelie Dahl

Refapp Media

Refapp Demo - Structured and data-driven reference report

View all feedback in one consolidated, easy-to-compare report. Structured scoring, qualitative insights, and benchmarking help you make confident hiring decisions.

Refapp Demo - Customizable reference questionnaire

References respond to structured, research-backed questions tailored to the role. The process is fully digital, mobile-friendly, and designed to deliver objective and comparable insights.

Refapp Demo - Centralized reference overview dashboard

Get a complete overview of every candidate’s reference process in one centralized dashboard. Track progress in real time, review structured scores, and manage multiple reference checks with full transparency.

Refapp Demo - Branded candidate and reference experience

Provide a fully branded and consistent experience for both candidates and references. Customize landing pages and communication to reflect your employer brand, building trust and reinforcing professionalism throughout the hiring process.

Official Downloads

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Sam I.

Consulting Lead

2/25/2026

"Efficient and Simplified Background Checks"

5/5

What do you like best about Refapp?

I like Refapp for its simplicity and speed. It really made the process of conducting a background check much quicker and more efficient without the need for installing a massive software package. The setup was very, very easy. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

Nothing I dislike. Review collected by and hosted on G2.com.

Response from Emelie Dahl of Refapp

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Hi Sam,

Thank you for taking the time to share your feedback. It’s great to hear that Refapp has made your process faster and easier to manage. We’re continuously working to improve and refine the product, and we appreciate the trust you place in us.

Best regards,

The Refapp Team

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

2/20/2026

"Easy to Use and Highly Reliable"

5/5

What do you like best about Refapp?

Easy-to-use tool and very reliable. Is easily integrated with our recruitment tool. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

Nothing in particular. The candidates overview could be a bit more well-defined. Review collected by and hosted on G2.com.

Response from Emelie Dahl of Refapp

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Thank you for the kind feedback. It is great to hear that Refapp feels reliable and integrates smoothly with your recruitment tool. Creating a seamless experience is something we focus on every day.

We also appreciate your note about the candidate overview. Feedback like this helps us continue improving the product.

/ The Refapp Team

Ida B.

System owner

Mid-Market (51-1000 emp.)

4/7/2025

"Exceptional digital reference checking with Refapp"

5/5

What do you like best about Refapp?

We have been using Refapp since they were relatively new to the market in Sweden. As a big staffing and recruitment company conducting a significant number of reference checks annually across various roles — high volumes, specialist and executive positions, public and private sectors — Refapp has been invaluable. Their quick service, responsiveness to new trends, and strong focus on data security for both candidates and references are crucial for us. We are very satisfied with Refapp as a product and partner in reference checking. Our hundreds of users have consistently found the system easy to use, and references appreciate the convenience of providing feedback at their own pace, rather than scheduling lengthy calls. Candidates also find it easy to provide references, with much of the process automated yet customizable to feel personal and controlled.

We are very pleased with Refapp's service and guidance in helping us improve and reduce bias in our reference checking. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

While we are highly satisfied with Refapp, there is always room for improvement. We would appreciate even more customization options and further enhancements in automation to streamline our processes even more. Review collected by and hosted on G2.com.

Leo L.

Small-Business (50 or fewer emp.)

4/16/2024

"Refapp Streamlines Reference Checks - A Time-Saving Delight!"

5/5

What do you like best about Refapp?

Refapp has been a game-changer for our hiring process. The onboarding with Niklas was fantastic, the ATS integration is smooth, and the features are incredibly user-friendly. It's dramatically reduced our time to hire. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Refapp?

Nothing negative so far. We are located in the US and sometimes the time zones may be a slight factor, but the team goes out of their way to make it happen. Review collected by and hosted on G2.com.

What problems is Refapp solving and how is that benefiting you?

Seamless Onboarding: Niklas provided fantastic support during setup, ensuring everything went smoothly.

ATS Integration: The integration with our ATS saves so much time and hassle.

Intuitive Features: The platform is very easy to use, and the features streamline our reference-checking process.

Faster Hiring: Refapp significantly reduced our time to hire Review collected by and hosted on G2.com.

Pooja T.

Inside Sales Specialist

Mid-Market (51-1000 emp.)

4/27/2023

"Best experience with refapp"

4.5/5

What do you like best about Refapp?

It helped our company HR people to make them hiring seamless and we can make primary test for candidates Review collected by and hosted on G2.com.

What do you dislike about Refapp?

As of now we did not find anything bad about them Review collected by and hosted on G2.com.

Jan H.

Talent Acquisition Partner

Enterprise (> 1000 emp.)

12/21/2022

"Efficient and easy-to-use system"

5/5

What do you like best about Refapp?

The excellent overview you get in the system. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

Nothing specific; I find that most functions work satisfactorily. Review collected by and hosted on G2.com.

Jonna B.

Rekryteringskonsult

Small-Business (50 or fewer emp.)

2/7/2022

"Smooth and efficient with digital reference checking"

5/5

What do you like best about Refapp?

Refapp is a simple and educational tool for conducting reference checks, whether the process is entirely digital or if you call and speak with the references. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

Nothing, everything worked very smoothly. Review collected by and hosted on G2.com.

What problems is Refapp solving and how is that benefiting you?

With Refapp, it becomes easy to keep track of the entire flow in the reference process and it achieves high validity. Time is saved as the candidate themselves provides their referees' contact information, and flexibility is increased for the referees who decide when and how they want to respond. The reference-taking process has become much quicker for me to carry out since I started using Refapp. Review collected by and hosted on G2.com.

Lotta R.

Projektledare Talent Acquisition

Enterprise (> 1000 emp.)

11/29/2021

"Efficient and high-quality system for reference checking - for both recruiters, candidates, and referees!"

5/5

What do you like best about Refapp?

I greatly appreciate the user-friendliness for both recruiters, candidates, and referees, along with it being an efficient system for reference checking, both for volume recruitments and for individual projects. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

Nothing special I can think of right now other than that we don't have any integration with Refapp to our business system, which is something I miss. Refapp is working on it and they are not the ones holding it back. Otherwise, they have very good support. Review collected by and hosted on G2.com.

What problems is Refapp solving and how is that benefiting you?

Refapp enables recruiters to spend their time on more value-creating activities in their daily work and automates the reference checking process. It also creates a good candidate experience, and I believe that referees appreciate the opportunity for digital reference checking or scheduling time for reference calls. Review collected by and hosted on G2.com.

Nicole B.

HR Manager

Small-Business (50 or fewer emp.)

11/25/2021

"100% satisfied with Refapp!"

5/5

What do you like best about Refapp?

Refapp saves time and enables our HR department to work on tasks other than "chasing" references. The reliability is high and the alerts for potential "fraud" work great. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

We have used Refapp for just over two months and are very satisfied, therefore we have nothing to remark on. Review collected by and hosted on G2.com.

Recommendations to others considering Refapp:

Very good service, my recommendation is to sign the agreement ASAP. Review collected by and hosted on G2.com.

What problems is Refapp solving and how is that benefiting you?

We usually say that Refapp works when we've gone home for the day, references can respond when it suits them, and we can start working right when we get to work. Saves time, provides a good experience for referees and candidates, and results in clear reports that the manager can review. Review collected by and hosted on G2.com.

Josefine V.

Rekryteringskonsult

Mid-Market (51-1000 emp.)

11/15/2021

"Changed our way of working enormously!"

5/5

What do you like best about Refapp?

Refapp has enormously changed our way of working, especially in volume recruitment. We now work more efficiently, with higher quality assurance, and more professionally towards the customer than before. The entire staff at Refapp is very service-oriented and is always available if we need quick support or want to discuss development opportunities. They listen to our needs and tailor a solution based on what we desire. Review collected by and hosted on G2.com.

What do you dislike about Refapp?

I have not encountered any problem with Refapp so far that they haven't solved. Very satisfied with the service! Review collected by and hosted on G2.com.