Employment Hero
Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. > AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. > Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. > Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. > Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. >Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French.
Average Rating: 4.4/5.0
Total Reviews: 3,402
How Do G2 Users Rate Employment Hero?
- Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)
- Performance: 8.1/10 (Category avg: 9.0/10)
- Sourcing and Candidate Identification: 8.9/10 (Category avg: 8.7/10)
- User, Role, and Access Management: 7.6/10 (Category avg: 8.9/10)
Who Is the Company Behind Employment Hero?
- Seller: Employment Hero
- Company Website:
- Year Founded: 2014
- HQ Location: Sydney, New South Wales, Australia
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LinkedIn® Page: www.linkedin.com
1,880 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: HR Manager, Finance Manager
- Top Industries: Hospital & Health Care, Construction
- Company Size: 27% Medium, 15% Small
What Do G2 Reviewers Say About Employment Hero?
AI-generated summary from verified user reviews
Pros
- Users find Employment Hero to be easy to use, with intuitive navigation and helpful support during implementation.
- Users find Employment Hero's helpfulness beneficial, with intuitive navigation and excellent support from the help desk.
- Users value the all-in-one platform of Employment Hero for its ease of use and effective customization options.
- Users find the customer support during implementation amazing and efficient, enhancing the overall experience with Employment Hero.
- Users find the intuitive design of Employment Hero easy to navigate, enhancing their overall experience with the platform.
Cons
- Users express frustration over missing features and constant changes that complicate payroll and usability in Employment Hero.
- Users find limited customization challenging, complicating setup and integration, which hampers the overall user experience.
- Users find Employment Hero not user-friendly, citing outdated guides, excessive security layers, and unclear payroll functionality.
- Users express frustration over limited features in Employment Hero, highlighting missing functionalities and outdated support resources.
- Users express concerns about poor customer support, highlighting frustrating experiences with outdated resources and limited response options.
What Are Recent G2 Reviews of Employment Hero?
"My Great Experience with EH Workforce"
Rating: 5.0/5.0 stars
— Genna B.
"Simple Payroll Processing and Easy Compliance in Employment Hero"
Rating: 4.5/5.0 stars
— Jeremy P.
What Are G2 Users Discussing About Employment Hero?
- What is KeyPay used for?
- What is employee software? - 1 comment
- How do I set up my job Hero?
- How safe is employment hero? - 3 comments, 1 upvote
- What does Employment Hero do? - 2 comments, 1 upvote

