G2

Dean J.

Talent Manager

Mid-Market (51-1000 emp.)

3/31/2025

"PinPoint is exactly the right ATS for any internal recruitment team"

5/5

What do you like best about Pinpoint?

Pin Point is arguably one of the most customisable platforms I’ve used as a Talent Manager. The ability to set up (and edit) workflows for a range of different roles has been super helpful when rolling out new processes and ways of working across the business.

It feels like Pin Point understands how the TM/TA world works, and they’ve built in practical “workarounds” for situations where something doesn’t quite fit. Whenever I’ve run into an issue, the customer support team has always come back to me quickly, which makes it that little bit easier to keep things moving at speed.

I’d happily recommend this product to others in the TM/TA world, and it’s my go-to application every single day. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Honestly, so far I haven’t found anything I dislike about the system at this stage. Any time I’ve run into a snag, the team has been there to support me within an hour of my request (UK).

The only frustration I have found is the need to contact my CSM when some new functionalities come out / there being a cost involved or a paywall. Albeit this doesn't happen a lot. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

One of the biggest issues facing TA teams at the moment is just how saturated the market is.

PinPoint offers a really easy-to-use system for workflows and database management, helping ensure that all candidates coming through the process are treated in the best way. The workflows and automations have helped ten-fold.

It’s also been amazing to use the new AI workflows. The integrations with tools such as AssessFirst, along with the new intake note system, are exactly what we’ve been looking for. Review collected by and hosted on G2.com.

Response from Megan Hart of Pinpoint

edit

Thanks so much for taking the time to refresh your review!

It's fantastic to hear Pinpoint continues to deliver value for your team. We're especially pleased that the functionality is helping you roll out new ways of working, and that the AI features and integrations are making a real difference.

Thanks as well for the kind words about our support team. We'll be sure to pass them on.

We really appreciate your continued support and feedback. It helps us keep improving the platform.