# Best Online Community Management Software - Page 4

## How Many Online Community Management Software Products Does G2 Track?

**Total Products under this Category:** 204

### Category Stats (Jul 2026)

- **Average Rating:** 4.49/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Viafoura (+0.42%) - Among all products in this category, Viafoura recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Online Community Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,000+ Authentic Reviews
- 204+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Community Management Software
 ![G2 Grid® for Online Community Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-community-management/grids.png?focus%5B%5D=82178&focus%5B%5D=1238701&focus%5B%5D=38066&focus%5B%5D=54410&focus%5B%5D=3786&focus%5B%5D=42248&focus%5B%5D=76395&focus%5B%5D=25642)

Highlighted products: Mighty Networks, Circle, Hivebrite, Webex Events & Webinars, Gainsight Customer Communities, Thinkific, Bevy, and Glue Up.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-community-management/grids.json?focus%5B%5D=mighty-networks&focus%5B%5D=circle-so-circle&focus%5B%5D=hivebrite&focus%5B%5D=webex-events-webinars&focus%5B%5D=gainsight-customer-communities&focus%5B%5D=thinkific&focus%5B%5D=bevy&focus%5B%5D=glue-up)

**Sponsored**

### Brand24

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=297&secure%5Bchosen_at%5D=2026-07-31T14%3A33%3A18Z&secure%5Bdisplayable_resource_id%5D=297&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=297&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5791&secure%5Bresource_id%5D=297&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-community-management%3Fpage%3D4&secure%5Btoken%5D=e25823fa4f777d09f0a2cfbb24a0d384df41e5f8cc3caacb74ccd9c9f0b4787f&secure%5Burl%5D=https%3A%2F%2Fapp.brand24.com%2Fuser%2Fregister-account%2F%3Fcustom_form%3D506%26utm_source%3Dg2.com%26utm_medium%3Dcpc%26utm_campaign%3Dlistings&secure%5Burl_type%5D=custom_url)

### [Uuki](https://www.g2.com/products/vadoo-uuki/reviews)

Community platform for creators to build meaningful relationships with content, discussions and events under your own brand. -Give your audience a destination to interact with each other, engage in discussion with rich text and media. -Create beautiful event pages, invite the audience, collect payment, interact and send them updates. -Sell premium content for one-time payment or easily setup subscription with UUKI. Great for courses, NFTs, coaching and mor

**Average Rating:** 4.5/5.0

**Total Reviews:** 178

#### How Do G2 Users Rate Uuki?

- **Community Feeds & Discussions:** 8.4/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Uuki?

- **Seller:** [Vadoo](https://www.g2.com/sellers/vadoo)
- **HQ Location:** Bangalore
- **Twitter:** @vadoo  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69b479a7cbedf4e4a2604bca18e6565f6896f1ec4736384bd8e6254e42a5074d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F31560805%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Owner
- **Top Industries:** Marketing and Advertising, E-Learning
- **Company Size:** 95% Small, 1% Medium

#### What Do G2 Reviewers Say About Uuki?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **easy setup** of Uuki, finding that initial configurations are straightforward and user-friendly.

#### What Are Recent G2 Reviews of Uuki?

**["Great product for your community"](https://www.g2.com/survey_responses/uuki-review-9708088)**

**Rating:** 4.5/5.0 stars

_— Scott B._

[Read full review](https://www.g2.com/survey_responses/uuki-review-9708088)

**["Revolutionary community platform service"](https://www.g2.com/survey_responses/uuki-review-9853369)**

**Rating:** 4.5/5.0 stars

_— Jorge C._

[Read full review](https://www.g2.com/survey_responses/uuki-review-9853369)

### [Magentrix Customer Portals](https://www.g2.com/products/magentrix-customer-portals/reviews)

Deliver content and share information with your customers with a CRM-connected, Magentrix customer success portal. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Social features allow users to collaborate on files and documents. Remove barriers to your clients by automating various interactions with your business, with a Magentrix customer self-service portal. KEY FEATURES: - CustomerSelf-Service (e.g. dynamic online group forums) - Learning Management System (LMS) - Rewards & Redemption: Gamify tasks, supported by TengoCard - Content Management: Information on demand - Cases & Case Deflection: Customer-facing help desk - Ideation: Customers share, review, and collaborate on new ideas - Document Management - Upcoming Events - Analytics - Marketplace: Give access to products and services built around your brand - Storefronts - Integrations: Check out our integrations page on our website https://www.magentrix.com/integrations?ref=G2 CRM Integrations - Salesforce - Microsoft Dynamics One of the most powerful feats of Magentrix is our Salesforce integration. It's included out-of-the-box, is fully configurable and uses existing account/opportunity structure. No duplication of records and we dynamically adjust API calls. And anyone can configure just about anything with clicks, not code. Where we really stand out from the crowd is our highly dedicated customer success team. Not to mention, most of our customers are up and running in days/weeks. We'll let our reviews tell you more! Or visit https://www.magentrix.com?ref=G2

**Average Rating:** 4.7/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Magentrix Customer Portals?

- **Community Feeds & Discussions:** 8.9/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.9/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Magentrix Customer Portals?

- **Seller:** [Magentrix Corporation](https://www.g2.com/sellers/magentrix-corporation)
- **Year Founded:** 2012
- **HQ Location:** Thornhill, Ontario
- **Twitter:** @magentrix  
953 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=471fd31459d78a915ba84f79f4760d059e4504aad1d0432efc2b74fea70f200e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2505633%2F&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Medium, 25% Small

#### What Are Recent G2 Reviews of Magentrix Customer Portals?

**["Magentrix Review - Customer and partner Portal"](https://www.g2.com/survey_responses/magentrix-customer-portals-review-9044209)**

**Rating:** 5.0/5.0 stars

_— Matt L._

[Read full review](https://www.g2.com/survey_responses/magentrix-customer-portals-review-9044209)

**["Great Product. Great Support"](https://www.g2.com/survey_responses/magentrix-customer-portals-review-7638514)**

**Rating:** 5.0/5.0 stars

_— Paul B._

[Read full review](https://www.g2.com/survey_responses/magentrix-customer-portals-review-7638514)

#### What Are G2 Users Discussing About Magentrix Customer Portals?

- [What makes a good customer portal?](https://www.g2.com/discussions/what-makes-a-good-customer-portal)
- [What is customer support portal?](https://www.g2.com/discussions/what-is-customer-support-portal)
- [What is the use of customer portal?](https://www.g2.com/discussions/what-is-the-use-of-customer-portal) - 1 comment
- [What are the features of customer portal?](https://www.g2.com/discussions/what-are-the-features-of-customer-portal) - 1 comment

### [Returning.AI](https://www.g2.com/products/returning-ai/reviews)

Returning.AI is an AI-powered community platform that helps you grow, manage, and understand your community.

**Average Rating:** 4.3/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Returning.AI?

- **Community Feeds & Discussions:** 7.5/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 7.6/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.4/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Returning.AI?

- **Seller:** [Genesiv](https://www.g2.com/sellers/genesiv)
- **Year Founded:** 2020
- **HQ Location:** Singapore, Singapore
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=285e721e689382d11b60a42c3f012bdf6a4c8ab4f2b78b2bfa5daa6b9ac14e80&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgenesiv&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 58% Small, 33% Medium

#### What Do G2 Reviewers Say About Returning.AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **excellent customer support** of Returning.AI, enhancing satisfaction and easing the return process.
- Users find Returning.AI to be **easy to use** , enhancing efficiency in product returns while integrating seamlessly with existing systems.
- Users appreciate the **deep AI-driven analytics** of Returning.AI, enhancing decision-making and improving customer retention strategies.
- Users value the **automation capabilities** of Returning.AI, enhancing customer retention through personalized engagement strategies.
- Users value the **well-structured use case** of Returning.AI, especially beneficial for community builders.

##### Cons

- Users find the **difficult learning process** of Returning.AI to be a barrier, particularly for new users lacking guidance.
- Users find the **development cost of returning bots** to be quite high, affecting overall value perception.
- Users find the **inadequate analytics** of Returning.AI limits insights, requiring more comprehensive data for better functionality.
- Users note that **integration issues** with tools hinder the reliability of their experience with Returning.AI.
- Users feel the platform lacks **integration options** with third-party tools, limiting its overall utility and efficiency.

#### What Are Recent G2 Reviews of Returning.AI?

**["Best Customer Return Experience"](https://www.g2.com/survey_responses/returning-ai-review-10263934)**

**Rating:** 5.0/5.0 stars

_— Shubhi K._

[Read full review](https://www.g2.com/survey_responses/returning-ai-review-10263934)

**["Most advance tool to build community"](https://www.g2.com/survey_responses/returning-ai-review-10465264)**

**Rating:** 4.5/5.0 stars

_— Verified User in Market Research_

[Read full review](https://www.g2.com/survey_responses/returning-ai-review-10465264)

### [habitate.io](https://www.g2.com/products/habitate-io/reviews)

Habitate is an all-in-one community platform for brands to engage with their customers. Habitate gives you a discussion forum, a community calendar to list all your events and drive to create folders, upload files, videos and share with your members.

**Average Rating:** 4.8/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate habitate.io?

- **Community Feeds & Discussions:** 9.3/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind habitate.io?

- **Seller:** [Habitate.io](https://www.g2.com/sellers/habitate-io)
- **HQ Location:** N/A
- **Twitter:** @Deepak910k  
1,778 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e33b38ede9459ab6032c3f0adbaecca68175b9137bab748b21a6ad95ac93c303&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhabitate-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Large, 30% Medium

#### What Are Recent G2 Reviews of habitate.io?

**["nice experience to use such advanced platform for the benefits for tracking records in performance"](https://www.g2.com/survey_responses/habitate-io-review-7630533)**

**Rating:** 4.0/5.0 stars

_— Piyas C._

[Read full review](https://www.g2.com/survey_responses/habitate-io-review-7630533)

**["Building Client-Sales Relationship"](https://www.g2.com/survey_responses/habitate-io-review-7639392)**

**Rating:** 5.0/5.0 stars

_— Irfan H._

[Read full review](https://www.g2.com/survey_responses/habitate-io-review-7639392)

#### What Are G2 Users Discussing About habitate.io?

- [What is habitate.io used for?](https://www.g2.com/discussions/what-is-habitate-io-used-for)

### [Networked](https://www.g2.com/products/networked/reviews)

Networked is the ultimate platform for forward-thinking creators, coaches, brands, and organizations who are ready to take their communities to the next level. Offering a seamless, branded environment, Networked empowers you to create dynamic, exclusive spaces where engagement thrives, audiences connect deeply, and your impact grows—driving both loyalty and revenue. Why Networked? Unmatched Engagement: Host live events, immersive workshops, and interactive Q&As that captivate your audience and create lasting relationships. Monetize with Ease: Unlock new revenue streams through tiered memberships, exclusive content, and special access for your most dedicated followers. Total Customization: Design a unique, branded experience that reflects your vision—no generic spaces, just your brand’s essence. Insight-Driven Growth: Access real-time analytics and engagement data to optimize your community strategy and fuel long-term success. Join thousands of community builders who are moving beyond rented social media spaces—and building something they own. Whether you’re a coach building deep client connections, a brand driving loyalty, or an organization mobilizing action, Networked helps you craft meaningful experiences that foster stronger bonds and accelerate growth. Who’s Using Networked? Visionary Coaches & Course Creators Ambitious Startups & Leading Brands High-Impact Nonprofits & Advocacy Groups Influential Content Creators & Thought Leaders Discover why today’s top creators and organizations trust Networked to build authentic, engaged communities that drive tangible results.

**Average Rating:** 5.0/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Networked?

- **Community Feeds & Discussions:** 10.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Networked?

- **Seller:** [Networked International LLC](https://www.g2.com/sellers/networked-international-llc)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff8653bb90b24416a0eb4777969c4ede98b12d7dce3503baa6c9f98d5cd12425&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvietnamese-leaders-forum&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Networked?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **engaging features** of Networked, enhancing community interaction and supporting professional growth effectively.
- Users value the **user-friendly design** of Networked, allowing focus on real work and fostering community engagement.
- Users value the **engaging user interaction** in Networked, facilitating meaningful connections and productive networking experiences.
- Users commend the **exceptional customer support** provided by Networked, enhancing their overall experience and community building.
- Users appreciate the **easy setup** of Networked, enabling a smooth and flexible onboarding process for new communities.

##### Cons

- Users are frustrated by **bugs** in the Networked community, causing delays and complicating their experience.
- Users find the **formatting limitations** of Networked challenging, particularly with unordered list information display.
- Users find **limited features** due to the newness of the product, hoping for more subscription options soon.

#### What Are Recent G2 Reviews of Networked?

**["Exceptional Community Platform with Outstanding Support"](https://www.g2.com/survey_responses/networked-review-12107467)**

**Rating:** 5.0/5.0 stars

_— Miluna F._

[Read full review](https://www.g2.com/survey_responses/networked-review-12107467)

**["Excellent Community Platform"](https://www.g2.com/survey_responses/networked-review-11142677)**

**Rating:** 5.0/5.0 stars

_— Dionne S._

[Read full review](https://www.g2.com/survey_responses/networked-review-11142677)

### [Selldone](https://www.g2.com/products/selldone/reviews)

Selldone, a pioneering force in the e-commerce platform landscape, is headquartered in a vibrant tech hub, reflecting its innovative ethos. Established with a mission to streamline online business operations, Selldone has rapidly expanded its reach and impact. The company, characterized by a dedicated team of experts and a rich history in e-commerce innovation, has positioned itself as a key player for businesses looking to thrive in the digital marketplace. Selldone stands out with its revolutionary "no-plugin" approach, designed to simplify and enhance the e-commerce experience. This platform offers an all-encompassing solution that eliminates the need for multiple plugins and apps, allowing users to build and manage their online stores effortlessly. Key features include advanced inventory management, seamless integration with various payment gateways, and robust analytics tools. The platform's user-friendly, no-code interface enables businesses of all sizes to create professional, high-functioning e-commerce sites without technical expertise. The primary value of Selldone lies in its support for fast-growing companies and its scalability to handle large volumes of transactions. It's an ideal solution for businesses seeking to expand rapidly without compromising on efficiency or customer experience. Selldone's enterprise-grade system is engineered to handle millions of orders, providing a reliable foundation for businesses at scale. By automating workflows and integrating essential e-commerce functionalities into a single platform, Selldone empowers businesses to focus on growth and customer engagement, ensuring a smooth, scalable path to e-commerce success.

**Average Rating:** 4.8/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Selldone?

- **Community Feeds & Discussions:** 10.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Selldone?

- **Seller:** [Selldone](https://www.g2.com/sellers/selldone)
- **Year Founded:** 2018
- **HQ Location:** Copenhagen, DK
- **Twitter:** @SelldoneInc  
356 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4c2b6327f571bdb57ef6c833c7d41040b90d54f74a300e497b7e3af4ea9f7d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fselldone%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Marketing and Advertising, Apparel & Fashion
- **Company Size:** 89% Small, 4% Medium

#### What Do G2 Reviewers Say About Selldone?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly features** of Selldone, which streamline e-commerce processes and enhance efficiency.
- Users appreciate the **ease of use** of Selldone, streamlining store management without needing technical skills.
- Users praise the **excellent customer support** from Selldone, noting their commitment to resolving issues effectively.
- Users appreciate Selldone's **seamless integrations** , enhancing e-commerce tasks while ensuring a streamlined and efficient experience.
- Users appreciate Selldone for its **all-in-one solutions** , combining essential e-commerce features in a user-friendly platform.

##### Cons

- Users feel frustrated with the **limited customization** options in Selldone, particularly regarding templates and user interface flexibility.
- Users note a **difficult learning curve** with Selldone, especially for those new to e-commerce and advanced customizations.
- Users find the **lack of customization** in Selldone limits advanced design control and requires learning complex systems.
- Users find Selldone's **limited features** inadequate, citing issues with templates, customization, and functionality like media management.
- Users find the **limited templates** inadequate for their marketing needs, highlighting a need for more options.

#### What Are Recent G2 Reviews of Selldone?

**["All-in-One E-Commerce OS: Lower TCO and Faster Advanced Deployments"](https://www.g2.com/survey_responses/selldone-review-13077070)**

**Rating:** 4.0/5.0 stars

_— Karol M._

[Read full review](https://www.g2.com/survey_responses/selldone-review-13077070)

**["From shelf-ware to the core of my business — thanks to the AI integration"](https://www.g2.com/survey_responses/selldone-review-12947945)**

**Rating:** 5.0/5.0 stars

_— Tim E._

[Read full review](https://www.g2.com/survey_responses/selldone-review-12947945)

#### What Are G2 Users Discussing About Selldone?

- [What is Selldone used for?](https://www.g2.com/discussions/what-is-selldone-used-for) - 1 comment

### [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews)

Kajabi is an all-in-one platform that helps creators and entrepreneurs build successful online businesses by providing simple solutions to turn their passions, skills, and experiences into diverse revenue streams. With Kajabi, anyone can build enriching online courses, offer exclusive memberships, grow a thriving community, create free or subscription podcasts, develop personalized coaching experiences, and so much more. With Kajabi, they also have access to robust analytics, seamless sales and marketing tools, easy payment options, and unmatched customer service, education, and community.

**Average Rating:** 4.1/5.0

**Total Reviews:** 91

#### How Do G2 Users Rate Kajabi?

- **Community Feeds & Discussions:** 7.5/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 8.3/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Kajabi?

- **Seller:** [Kajabi](https://www.g2.com/sellers/kajabi)
- **Year Founded:** 2010
- **HQ Location:** Irvine, California
- **Twitter:** @Kajabi  
12,976 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fe90f71a7067bc86f4335ea1a3fd12d79a7df6af2d85fa189a708e14bb701b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1000586%2F&secure%5Burl_type%5D=linkedin_company_website)  
388 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 90% Small, 4% Medium

#### What Do G2 Reviewers Say About Kajabi?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Kajabi, enjoying the convenience of having everything centralized in one platform.
- Users value Kajabi for its **all-in-one email marketing capabilities** , simplifying processes with centralized tools for business management.
- Users love the **branding customization** features of Kajabi, facilitating a seamless and personalized online business experience.
- Users love the **easy integrations** of Kajabi, streamlining their marketing efforts and improving overall efficiency.
- Users appreciate Kajabi's **centralized all-in-one solution** , making business management and launches super fast and convenient.

##### Cons

- Users experience **poor customer support** , often facing long wait times and unresolved issues despite seeking assistance.
- Users find Kajabi to be **expensive** with unclear pricing and deceptive practices, leading to dissatisfaction and frustration.
- Users note a significant **lack of customization** options in Kajabi, leading to reliance on alternative platforms for functionality.
- Users experience **inefficient processes** with Kajabi, facing slow responses and barriers when trying to migrate their content.
- Users find Kajabi's **limited customization** restricts their ability to tailor elements, leading to reliance on other platforms.

#### What Are Recent G2 Reviews of Kajabi?

**["Easy CRM Alternative with Room for Email Improvements"](https://www.g2.com/survey_responses/kajabi-review-12666481)**

**Rating:** 4.5/5.0 stars

_— Andrea M._

[Read full review](https://www.g2.com/survey_responses/kajabi-review-12666481)

**["Easy Setup and Professional-Looking Course Design"](https://www.g2.com/survey_responses/kajabi-review-12629049)**

**Rating:** 4.5/5.0 stars

_— Stephanie W._

[Read full review](https://www.g2.com/survey_responses/kajabi-review-12629049)

#### What Are G2 Users Discussing About Kajabi?

- [Does Kajabi host video?](https://www.g2.com/discussions/does-kajabi-host-video) - 1 comment
- [Is Kajabi any good?](https://www.g2.com/discussions/is-kajabi-any-good)
- [What can Kajabi do?](https://www.g2.com/discussions/what-can-kajabi-do) - 1 comment
- [What is Kajabi platform?](https://www.g2.com/discussions/what-is-kajabi-platform)

### [social.plus](https://www.g2.com/products/social-social-plus/reviews)

At Social+, we are on a mission to redefine social networking by providing brands with all the technology they need to deliver curated, engaging and privacy-first social experiences directly within their apps. Our comprehensive suite of pre-built components and cutting edge AI-powered insights enables brands to increase app engagement, retention and revenues while retaining control over their users’ data. Headquartered in London, we power in-app communities for millions of end-users and hundreds of brands globally. The best version of every app is Social+

**Average Rating:** 4.3/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate social.plus?

- **Community Feeds & Discussions:** 7.8/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 5.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind social.plus?

- **Seller:** [social.plus](https://www.g2.com/sellers/social-plus)
- **Year Founded:** 2021
- **HQ Location:** London, GB
- **Twitter:** @socialpluscorp  
476 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef79df92cddd4c3c45def7286e00221a5113cd503f3e470bab4d2cecbfaf8ce7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsocialpluscorp%2F&secure%5Burl_type%5D=linkedin_company_website)  
235 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Medium, 43% Small

#### What Do G2 Reviewers Say About social.plus?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Social+, enjoying seamless integration and a user-friendly interface for efficient management.
- Users find the **easy integrations** of social.plus to be time-saving and user-friendly, streamlining their app development.
- Users appreciate the **easy setup** of Social+, which streamlines social media management and enhances team collaboration.
- Users value the **tailored tools and seamless integration** of Social+, enhancing team collaboration and efficiency.
- Users value the **centralized management** of Social+, enhancing teamwork and streamlining social media coordination effectively.

##### Cons

- Users find the **complex usage** of social.plus challenging initially, especially for managing larger communities.
- Users find the **limited features** of social.plus hinder effective management and community engagement.
- Users find the **automation complexity** of social.plus limits its full potential for streamlined efficiency.
- Users report **dashboard issues** due to lack of features and outdated documentation, complicating effective product management.
- Users find the **difficult learning process** initially confusing, but implementation becomes easier after the first use.

#### What Are Recent G2 Reviews of social.plus?

**["Gave our club a fan community we actually own and control"](https://www.g2.com/survey_responses/social-plus-review-12970033)**

**Rating:** 5.0/5.0 stars

_— Michael P._

[Read full review](https://www.g2.com/survey_responses/social-plus-review-12970033)

**["Secure, controlled channel that strengthened our audience engagement"](https://www.g2.com/survey_responses/social-plus-review-13048497)**

**Rating:** 5.0/5.0 stars

_— Sunny B._

[Read full review](https://www.g2.com/survey_responses/social-plus-review-13048497)

### [CleverYak](https://www.g2.com/products/cleveryak/reviews)

CleverYak creates innovative software for membership organizations. CleverYak includes an AI community manager copilot to maximize member engagement. The intuitive platform can be completely white labelled with iOS, Android and Web versions available.

**Average Rating:** 4.9/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate CleverYak?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind CleverYak?

- **Seller:** [CleverYak](https://www.g2.com/sellers/cleveryak)
- **Year Founded:** 2019
- **HQ Location:** Luxembourg , LU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9fba750718323229231922c7692c1747a970534e12c9c585a12d7d736af27795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcleveryak%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of CleverYak?

**["Great Way to Interview Software Developers"](https://www.g2.com/survey_responses/cleveryak-review-4463550)**

**Rating:** 5.0/5.0 stars

_— John D._

[Read full review](https://www.g2.com/survey_responses/cleveryak-review-4463550)

**["Really simple and easy to use"](https://www.g2.com/survey_responses/cleveryak-review-4410103)**

**Rating:** 5.0/5.0 stars

_— Sofia L._

[Read full review](https://www.g2.com/survey_responses/cleveryak-review-4410103)

#### What Are G2 Users Discussing About CleverYak?

- [What is CleverYak used for?](https://www.g2.com/discussions/what-is-cleveryak-used-for)

### [Graphy Community Platform](https://www.g2.com/products/graphy-community-platform/reviews)

THE ULTIMATE COMMUNITY PLATFORM Everything you need to manage, engage, moderate, and monetize your community in one powerful community app - with your own brand appearance, under your name.

**Average Rating:** 4.8/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Graphy Community Platform?

- **Community Feeds & Discussions:** 7.2/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 6.1/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 7.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Graphy Community Platform?

- **Seller:** [Avalonmeta Ventures](https://www.g2.com/sellers/avalonmeta-ventures)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 33% Medium

#### What Are Recent G2 Reviews of Graphy Community Platform?

**["User Interface Feedback"](https://www.g2.com/survey_responses/graphy-community-platform-review-8784982)**

**Rating:** 5.0/5.0 stars

_— Nitin M._

[Read full review](https://www.g2.com/survey_responses/graphy-community-platform-review-8784982)

**["It has been great managing and building my community StoCoMo with Scenes."](https://www.g2.com/survey_responses/graphy-community-platform-review-8781321)**

**Rating:** 5.0/5.0 stars

_— Anuj S._

[Read full review](https://www.g2.com/survey_responses/graphy-community-platform-review-8781321)

### [Turf](https://www.g2.com/products/turf/reviews)

Turf is an embeddable community platform that drives customer engagement through in-depth discussions between your users. The platform includes community forums, customer feedback boards, knowledge bases, roadmap boards, academy/courses, event management, and more. You can easily embed your community environment built on Turf inside your application/website or integrate it with your existing customer support widget (e.g. Intercom), so your users can participate in your community directly from within your app. The Turf platform lowers support costs by 54%, lowers churn rates by 32%, and cultivates 3 times higher customer engagement.

**Average Rating:** 4.8/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Turf?

- **Community Feeds & Discussions:** 8.9/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Turf?

- **Seller:** [Turf](https://www.g2.com/sellers/turf)
- **Year Founded:** 2022
- **HQ Location:** Amsterdam
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac47477ad6908191dba6a7adf24ce5dc345b81855dee719f0f965b80d3acebf7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuseturf%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 17% Large

#### What Are Recent G2 Reviews of Turf?

**["Robust Knowledge Management with Stellar Support"](https://www.g2.com/survey_responses/turf-review-12462864)**

**Rating:** 4.5/5.0 stars

_— Nandhini S._

[Read full review](https://www.g2.com/survey_responses/turf-review-12462864)

**["Effective Centralization with Proactive Support"](https://www.g2.com/survey_responses/turf-review-12395250)**

**Rating:** 5.0/5.0 stars

_— Margarita G._

[Read full review](https://www.g2.com/survey_responses/turf-review-12395250)

### [Beam.gg](https://www.g2.com/products/beam-gg/reviews)

Beam.gg is a fully gamified online community platform, built to keep your users engaged.

**Average Rating:** 4.2/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Beam.gg?

- **Community Feeds & Discussions:** 9.2/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.2/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Beam.gg?

- **Seller:** [Beam.gg](https://www.g2.com/sellers/beam-gg)
- **Year Founded:** 2020
- **HQ Location:** Toronto, CA
- **Twitter:** @getbeamgg  
810 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=629c0490057dab3a414e1fdb44eb88d8c74eaddeafef6a05fd4e9fee744857df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbeam-gg%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Are Recent G2 Reviews of Beam.gg?

**["Highly recommended gamification platform."](https://www.g2.com/survey_responses/beam-gg-review-6698316)**

**Rating:** 5.0/5.0 stars

_— Pooja J._

[Read full review](https://www.g2.com/survey_responses/beam-gg-review-6698316)

**["Really fun to use"](https://www.g2.com/survey_responses/beam-gg-review-9619341)**

**Rating:** 4.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/beam-gg-review-9619341)

### [Eventcombo](https://www.g2.com/products/eventcombo/reviews)

Eventcombo is a comprehensive event management platform that simplifies event planning and amplifies marketing success. It is custom-built to automate event workflows, eliminating the need to juggle multiple tools. Manage everything from seamless registrations and check-ins to attendee engagement, 100% white-labeled event branding & marketing, automated custom reporting, and analytics—all from a single dashboard. Our 24/7 human support and unwavering commitment to customer satisfaction set us apart. As an ISACA award-winning solution, Eventcombo empowers corporate entities, associations, and public and private sector organizations to create impactful event experiences that strengthen attendee loyalty, boost retention, and drive continuous ROI growth.

**Average Rating:** 4.9/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Eventcombo?

- **Community Feeds & Discussions:** 9.8/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 9.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Eventcombo?

- **Seller:** [Eventcombo](https://www.g2.com/sellers/eventcombo)
- **Year Founded:** 2015
- **HQ Location:** New Jersey, NJ
- **Twitter:** @Eventcombo  
855 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d79c6ee52f2ca631695eca319db6f3d011c5cc823caef8065350dc19b236ab1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feventcombo&secure%5Burl_type%5D=linkedin_company_website)  
80 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 56% Small, 34% Medium

#### What Do G2 Reviewers Say About Eventcombo?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **customization options** of Eventcombo, enabling tailored event experiences and effective attendee engagement.
- Users value the **ease of use** of Eventcombo, appreciating its intuitive dashboard and comprehensive tools for event management.
- Users love the **budget-friendly and customizable event management** features of Eventcombo, including dedicated customer support.
- Users appreciate the **robust and customizable features** of Eventcombo, enhancing their event management experience with ease.
- Users love the **affordability** of Eventcombo, coupled with customizable features and excellent customer support.

##### Cons

- Users find the **customization difficult** , as some sections need manual editing when creating events from scratch.
- Users often experience **loading issues** with Eventcombo, leading to delays that impact the overall user experience.
- Users experience **performance issues** with Eventcombo, noting slow loading times that hinder overall usability.
- Users experience **slow loading times** with Eventcombo, indicating potential coding issues that need addressing.
- Users experience **slow performance** with Eventcombo, as the software often takes longer to load and is frustrating.

#### What Are Recent G2 Reviews of Eventcombo?

**["Eventcombo for LA&PS events"](https://www.g2.com/survey_responses/eventcombo-review-11552012)**

**Rating:** 4.5/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/eventcombo-review-11552012)

**["Good overall solution for event software"](https://www.g2.com/survey_responses/eventcombo-review-11489122)**

**Rating:** 5.0/5.0 stars

_— Olivia C._

[Read full review](https://www.g2.com/survey_responses/eventcombo-review-11489122)

#### What Are G2 Users Discussing About Eventcombo?

- [What are the benefits and drawbacks of using Eventcombo for event management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-eventcombo-for-event-management)
- [What is Eventcombo used for?](https://www.g2.com/discussions/what-is-eventcombo-used-for)

### [JomSocial](https://www.g2.com/products/jomsocial/reviews)

Open Source Social Networking Software. Award winning open source community software by JomSocial. This social networking software is widely used by many Joomla users.

**Average Rating:** 4.5/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate JomSocial?

- **Community Feeds & Discussions:** 9.2/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 9.4/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind JomSocial?

- **Seller:** [JomSocial](https://www.g2.com/sellers/jomsocial)
- **HQ Location:** Malaysia
- **Twitter:** @jomsocial  
7,365 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2238e5aad3028c0d042e6c586f34e518ee139f014cfb439081e7f5040af5973b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjomsocial%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Are Recent G2 Reviews of JomSocial?

**["Joom Social an option to manage an online community"](https://www.g2.com/survey_responses/jomsocial-review-7626862)**

**Rating:** 5.0/5.0 stars

_— Verified User in Primary/Secondary Education_

[Read full review](https://www.g2.com/survey_responses/jomsocial-review-7626862)

**["JomSocial to create Social Networks"](https://www.g2.com/survey_responses/jomsocial-review-7674178)**

**Rating:** 5.0/5.0 stars

_— Giovanna H._

[Read full review](https://www.g2.com/survey_responses/jomsocial-review-7674178)

#### What Are G2 Users Discussing About JomSocial?

- [What is JomSocial used for?](https://www.g2.com/discussions/what-is-jomsocial-used-for)

### [LoftOS](https://www.g2.com/products/loftos/reviews)

Innoloft offers LoftOS, an AI no-code builder that enables organizations to create more valuable relationships with customers, members, partners, and the communities they serve. Build custom platforms that drive engagement, generate revenue and streamline workflows by improving communication, networking, and knowledge-sharing.

**Average Rating:** 4.8/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate LoftOS?

- **Community Feeds & Discussions:** 10.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind LoftOS?

- **Seller:** [Innoloft](https://www.g2.com/sellers/innoloft)
- **Year Founded:** 2019
- **HQ Location:** Aachen, DE
- **Twitter:** @innoloft\_net  
988 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2cb542ad503d6196f2b95b441e9b2467602db2aebd102e5347daa61a7be6b060&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finnoloft%2F&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 17% Large

#### What Are Recent G2 Reviews of LoftOS?

**["Great Service, Minor Improvements Needed!"](https://www.g2.com/survey_responses/loftos-review-10246383)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/loftos-review-10246383)

**["Great B2B Plattform tool mit potential to be even more low code!"](https://www.g2.com/survey_responses/loftos-review-8045641)**

**Rating:** 4.5/5.0 stars

_— Nils S._

[Read full review](https://www.g2.com/survey_responses/loftos-review-8045641)

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[Browse Online Community Management Themes](/categories/online-community-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.

Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.

Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with [CMS tools](https://www.g2.com/categories/cms-tools) to share, store, and manage digital content and [help desk software](https://www.g2.com/categories/help-desk) to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.

Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.

To qualify for inclusion in the Online Community Management category, a product must:

- Provide a digital platform or forum to host community discussion and peer-to-peer communication
- Track community member activity with dashboards and analytics that measure engagement, satisfaction, or trending content and discussions
- Provide a library of resources to share information and documentation internally and a content management center
- Provide a member directory and CRM features to manage members in one place

Show More

* * *

## How Do You Choose the Right Online Community Management Software?

### What You Should Know About Online Community Management Software

### Online Community Management software buying insights at a glance 

[Online community management software](https://www.g2.com/categories/online-community-management) enables organizations to design, govern, and scale owned digital spaces where customers and members interact. As engagement expands beyond simple forums into support deflection, product feedback, education, and advocacy, manual approaches introduce inconsistency and moderation risk. A dedicated community management platform centralizes conversations, content, and governance, allowing teams to operationalize engagement across customer community software and enterprise community platforms rather than treating community as a side project.

Based on 500 G2 reviews, buyers most often adopt online community management to improve retention, reduce support load through peer-to-peer answers, and create structured feedback loops with product teams. Overall satisfaction is strong at 4.54/5 stars, with ~92% of reviews rating 4+ stars. Users rate Meets Requirements and Ease of Use highest, while Ease of Setup and Ease of Admin lag, reflecting a category that delivers clear value once properly configured. Likelihood to recommend reinforces that well-run community management becomes a durable growth lever.

Pricing is typically subscription-based, with costs driven by the number of admins and members, branding and white-labeling, analytics depth, automation, and security features like SSO. When comparing affordable community management platforms for small business with enterprise community platforms, buyers should factor in not just licensing, but the ongoing operational effort required to moderate, analyze, and continuously evolve the community.

### **Top 5 FAQs from software buyers:**

- What’s the best online community management tool for driving ongoing engagement?
- Which community management features matter most for moderation at scale?
- How do customer community software platforms integrate with help desk and [CRM](https://www.g2.com/categories/crm) tools?
- What should I budget for affordable community management platforms for small business vs. enterprise community platforms?
- How long does it take to migrate members and content from an existing community?

**G2’s top-rated PSA software** includes [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) **,** [Circle](https://www.g2.com/products/circle-so-circle/reviews) **,** [Hivebrite](https://www.g2.com/products/hivebrite/reviews) **and** [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews). ([Source](https://www.g2.com/categories/online-community-management?utf8=%E2%9C%93&order=g2_score))

### What are the top-reviewed Online Community Management on G2?

[Mighty Networks](https://www.g2.com/products/mighty-networks/reviews)

- Number of Reviews: 544
- Satisfaction: 100
- Market Score: 92
- G2 Score: 96

[Circle](https://www.g2.com/products/circle-so-circle/reviews)

- Number of Reviews: 217
- Satisfaction: 98
- Market Score: 88
- G2 Score: 93

[Hivebrite](https://www.g2.com/products/hivebrite/reviews)

- Number of Reviews: 147
- Satisfaction: 67
- Market Score: 84
- G2 Score: 76

[Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews)

- Number of Reviews: 247
- Satisfaction: 62
- Market Score: 90
- G2 Score: 76

[Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews)

- Number of Reviews: 82
- Satisfaction: 53
- Market Score: 94
- G2 Score: 73

Satisfaction reflects user-reported ratings across factors such as ease of use, feature fit, and quality of support. ([Source 2](https://www.g2.com/reports))

Market Presence scores combine review volume, third-party signals, and overall market visibility. ([Source 2](https://www.g2.com/reports))

G2 Score is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..))

### What I Often See in Online Community Management

#### Feedback Pros: What Users Consistently Appreciate

- **A personal, constantly improving platform that simplifies community management through automation**
- _“__I really appreciate Mighty's personal approach and the easy access to their entire team through the Mighty Community. They are always working to improve the platform, regularly updating it to address user needs and respond to feedback. In just the year that I’ve been using Mighty, I’ve noticed a significant increase in features in a short period of time. As someone who manages our Community full-time, I’ve been able to automate many of my daily tasks, which has freed up my time and energy to focus on more exciting, larger projects and initiatives for our members.” -_ [_Jennifer L._](https://www.g2.com/products/mighty-networks/reviews/mighty-networks-review-11912229)_, Mighty Networks Review_
- **A visually polished, flexible platform that streamlines workflows and strengthens member engagement**
- _“__I really appreciate Circle for its aesthetic appeal and functionality, particularly the directory, which is visually pleasing and user-driven. Circle simplifies our workflow with its ease of use and the ability to communicate effectively within the platform. Its APIs, even through third-party tools like Zapier, facilitate seamless integration with other tools we rely on, such as Eventbrite and Square. I love the flexibility it offers to brand cover images, which allows us to refresh the look of the community space effortlessly and recognize sponsors prominently. I'm excited about the potential for Circle to enhance member engagement and retention, increase member lifetime value and provide sponsors with greater visibility and meaningful connections with our audience. Overall, these features significantly contribute to the attractiveness and utility of Circle for our community management needs.”_ _-_ [_Andrea T._](https://www.g2.com/products/circle-so-circle/reviews/circle-review-12010307)_, Circle Review_
- **Easy onboarding with intuitive navigation keeps members participating**
- _“__This tool is ready to use and integrates seamlessly with our website, making it simple to showcase and manage a variety of events. I appreciate its intuitive interface for event registration, as well as its flexible design, which can be customized to suit the specific requirements of each event.” -_ [_Tosh A_](https://www.g2.com/products/webex-events-webinars/reviews/webex-events-webinars-review-12047149)_., Webex Events & Webinars Review_

#### Cons: Where Many Platforms Fall Short

- **Frustration with plan limitations, pricing barriers, and time-intensive setup**
- _“__I am frustrated by the limitations in the Mighty Networks business plan, which restrict access to certain features unless I upgrade to a more costly Path to Pro plan. As a small business owner, the high cost of this plan makes it difficult to access features that seem essential and standard, like certain automations, which should be available to everyone. Additionally, the initial setup of Mighty Networks, while technically straightforward, is quite time-consuming. They don’t emphasize how much effort goes into setting it up beautifully with features like images, courses, and monthly themes. I wish there was an integrated library or easier access to visual resources to streamline this process.”_ _-_ [_Julia H._](https://www.g2.com/products/mighty-networks/reviews/mighty-networks-review-11912213)_, Mighty Networks Review_
- **Powerful capabilities with an initial learning curve**
- _“__It’s a powerful platform, but it can feel complex at first — the setup and customization take time, and some features require a learning curve to use effectively.” -_ [_Jamie V._](https://www.g2.com/products/hivebrite/reviews/hivebrite-review-11774291)_, Hivebrite Review_
- **Limited advanced features and customization depth**
- _“__One thing I don't like is that the platform can feel a bit too basic sometimes. I wish there were more advanced features or customization options, which could make it even easier to use.” -_ [_Giorgos V._](https://www.g2.com/products/gainsight-customer-communities/reviews/gainsight-customer-communities-review-10966287)_,_ _Gainsight Customer Communities Review_

### My Expert Takeaway on Online Community Management Software

Based on G2 reviews, online community management delivers the most durable value when organizations treat community as an operating discipline rather than a content or engagement tactic. High-performing teams establish structure early, clearly defining member roles, designated spaces or groups, moderation rules, and a lightweight taxonomy, which reduces friction later as engagement scales.

Teams that see the strongest outcomes strike a balance between engagement flexibility and operational control. While rich interaction features matter, long-term adoption depends on whether community managers can run the platform without excessive manual effort. The most effective implementations tightly integrate online community management with adjacent workflows, support deflection and escalation, marketing-led advocacy and events, and product feedback and beta programs, so conversations consistently translate into action.

For buyers evaluating affordable community management platforms for small businesses versus enterprise community platforms, the real decision point is governance, not just price. Smaller teams often win by prioritizing speed and low administrative overhead, while larger or customer-facing organizations benefit from permissions, SSO, auditability, and reporting that allow customer community software to function as a system of record. The right fit depends on how central the community is to your operating model and the level of complexity you need to manage as it grows.

### Online Community Management Software FAQs

#### What is online community management?

Online community management is the practice of creating and maintaining a digital space where members interact, ask questions, share knowledge, attend events, and provide feedback. It includes moderation, content programming, member onboarding, analytics, and governance. In software terms, it often means using a platform to centralize discussions, member profiles, resources, and engagement workflows, allowing the community to scale reliably.

#### How to manage online communities?

Start with structure (spaces, rules, roles), then establish recurring rhythms (welcome flows, weekly prompts, events, and support patterns). Set clear moderation policies and escalation paths. Track participation metrics (active members, posts, response time, unanswered questions) and adjust programming based on what actually drives return visits. The most effective teams connect the community to support, product, and marketing workflows.

#### What is the purpose of an online community?

The purpose is to establish an ongoing, owned relationship with your customers, members, or employees. Communities reduce support load through peer-to-peer answers, increase retention by building belonging, and generate product insights through continuous feedback. For many organizations, they also become an advocacy and education channel—helping users learn faster, connect with peers, and stay engaged beyond individual transactions.

#### What are the key features of community management software?

Core features typically include discussion spaces, member profiles and directories, role-based permissions, moderation tools, notifications, analytics, and content management (posts, resources, announcements). Many platforms add events, courses, direct messaging, and integrations with [CRM](https://www.g2.com/categories/crm)/help desk tools. For larger orgs, SSO, advanced governance controls, and deeper reporting become critical to scale safely and consistently.

#### What are the benefits of adopting community management software?

The biggest benefits are scalable engagement and operational efficiency. You get one place to host discussions, organize content, and manage members, reducing fragmentation across email and social channels. Many teams also see support deflection, faster response times, stronger loyalty, and better product feedback. Over time, a well-run community becomes a compounding asset that lowers acquisition costs and improves retention.

### Sources

1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)
2. [G2 Market Presence Score Overview](https://www.g2.com/reports)

Researched By: [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

**Last updated on: January 9, 2026**