Best Live Chat Software - Page 22
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Featured Live Chat Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.
- 100% Small-Business
309 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Nuance Digital Engagement Platform enables you to react to your customers’ inquiry coming from messaging channels immediately, but allows them to continue the conversation on their terms.
- 100% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Explore the transformative power of Nvoip's cutting-edge business communication platform. Our intuitive and all-encompassing solution facilitates seamless integration of calls, chats, and WhatsApp; pr
- 83% Small-Business
- 17% Mid-Market
142 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Answer customer questions in real-time.Engage with visitors, deliver real-time support to customers
- 100% Small-Business
54,971 Twitter followers
- Overview
- User Satisfaction
- Seller Details
OnlineChatCenters (OCC) live chat software by Motava - features updates, server status, promos & more.
- 100% Mid-Market
99 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Setup our live chat with your website in less than 2 minutes! No more than one minute to create a new account with our live chat service and another minute to install it on your website.
- 100% Mid-Market
102 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Live Chat software for your Business websites. Turn your visitors in to customers with Output Desk. Output Desk Live Chat offers the following excellent features to answer your visitors/customers wai
- 100% Small-Business
67 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Pagealive is a live video chat widget, empowering businesses to offer personalized, real-time support and engagement to their customers. Our mission is to transform the customer experience by providin
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Pubble is a messaging platform that simplifies how teams interact with their customers.
- 100% Small-Business
2,031 Twitter followers
- Overview
- User Satisfaction
- Seller Details
The first web-chat service where people reply 16 times faster. Re:plain — works directly in your WhatsApp, Facebook Messenger and Telegram.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Salesmanago Live chat sends automatically product recommendations and you can see full behavioural profile of your customer.
- 100% Mid-Market
3,684 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Transform your sales and support communications with sayso, the unique inbound chat solution offering voice and video.
- 100% Mid-Market
9,666 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Smallchat enables firms to chat with their customers via Slack threads.
- 200% Small-Business
347 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Convolab.ai is a revolutionary Chat Robot supported by Artificial Intelligence (AI) that will serve the purpose of human simulations through different chat channels!
- 100% Small-Business
479 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Spechy provides live support, email, phone, video call, and social media communication channels services. Spechy is flexible communication solution for small to mid scale businesses providing all feat
- 100% Mid-Market
Convolab.ai is a revolutionary Chat Robot supported by Artificial Intelligence (AI) that will serve the purpose of human simulations through different chat channels!